# Windows 10 – Microsoft Store, Edge, Windows Updates, Microsoft Outlook not able to connect with error 0x80072EE7, 0x80070005

Fix Windows 10 connectivity issues where Microsoft Store, Edge, Windows Update, and Outlook fail with errors 0x80072EE7 and 0x80070005 on Insider builds.

blog

04 Oct 2018 en

![Windows 10 – Microsoft Store, Edge, Windows Updates, Microsoft Outlook not able to connect with error 0x80072EE7, 0x80070005](/wp-content/uploads/2018/10/img_5bb677ce0548e.png)

[View images (5)](#pf-content-image-1-0)

So I've been working on my Windows 10 Insiders for a longer while now. Since like 3-4 months I was having huge issues with my Windows. I couldn't use my **Microsoft Store **with error **0x80072EE7, **I couldn't use **Microsoft Edge** to access any website…hell even my** Windows Updates** didn't work (Error **0x80070005**) and I had to do updates to Windows Insiders via **ISO**. I couldn't even report those errors because **Feedback App** wouldn't work!

> If this didn't work you should check this **[article](https://evotec.xyz/windows-10-youll-need-the-internet-for-this-0xcaa7004-or-0xcaa30194/) **it covers similar issue.

### 💡 Short description of problem (screenshots)

[!\[Microsoft Store sign-in dialog showing the 0x80072EE7 connection error on Windows 10\](/wp-content/uploads/2018/10/img_5bb677ce0548e.png)](/wp-content/uploads/2018/10/img_5bb677ce0548e.png)

**Microsoft Edge** error

[!\[Microsoft Edge page showing a network connection failure caused by the Windows 10 issue\](/wp-content/uploads/2018/10/img_5bb6783fcc510.png)](/wp-content/uploads/2018/10/img_5bb6783fcc510.png)

**Windows Updates** error:

[!\[Windows Update screen reporting an error while checking for updates on Windows 10\](/wp-content/uploads/2018/10/img_5bb6785c21986.png)](/wp-content/uploads/2018/10/img_5bb6785c21986.png)

I managed to fix it once for few moments as I've described it in **[Windows 10 – You'll need the internet for this 0xCAA7004 or 0xCAA3401494 or 0x80072EFD](https://evotec.xyz/windows-10-youll-need-the-internet-for-this-0xcaa7004-or-0xcaa30194/)** but it came back after few reboots. What was even more frustrating that when one of my Clients migrated to Office 365 I couldn't use Outlook to connect to it. What makes it even more weird is that my private Office 365 tenant was working just fine. Now I waited for weeks/months for **Windows 10 1809** to be released to public so I can reformat and start again… I had no hope and was really tired with this. I even kept using **VM** machine just to access my Customers data in Outlook. Now that new version is out to public … something touched me…I've disabled **IPV6 **like I always do since Windows 7 came out. I've been doing it for years and I had it disabled in all Windows 10 prior to Insiders as well, never turned it back on. You know.. I didn't just unchecked it.. I did it the old style way of modifying registry. I changed **0** to **0x000000f6 (246)**.

[!\[Registry Editor showing the DisabledComponents IPv6 value set to 0x000000f6\](/wp-content/uploads/2018/10/img_5bb67eefbbe63.png)](/wp-content/uploads/2018/10/img_5bb67eefbbe63.png)

I don't remember now where I got this value (it used to be **0xffffffff** to disable it) but I got it.

### 💡 How to fix? Simple!

If you've not yet guessed what the fix is…. that's right… set it back to **0**. Which is a way to enable **IPV6** back! Reboot… and woila! Everything works! **Windows Updates**, **Microsoft Store**, **Microsoft Outlook **and **Feedback Hub**! So much frustrations over one little number!

[!\[Registry Editor with the DisabledComponents IPv6 value restored to 0 to fix connectivity problems\](/wp-content/uploads/2018/10/img_5bb67fc980111.png)](/wp-content/uploads/2018/10/img_5bb67fc980111.png)

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