Services Current Status Historical Status Message Center Information Incidents Incidents Messages Planned Maintenance
*
Exchange Online
Microsoft Kaizala
Skype for Business
Microsoft Teams
Mobile Device Management for Office 365
Office Online
OneDrive for Business
Identity Service
Office 365 Portal
Planner
SharePoint Online
Microsoft StaffHub
Sway
Yammer Enterprise
*
ServiceFeature
Exchange OnlineSign-in
Exchange OnlineE-Mail and calendar access
Exchange OnlineE-Mail timely delivery
Exchange OnlineManagement and Provisioning
Exchange OnlineVoice mail
Microsoft KaizalaKaizala Messaging
Microsoft KaizalaKaizala Management Portal
Skype for BusinessAudio and Video
Skype for BusinessFederation
Skype for BusinessManagement and Provisioning
Skype for BusinessSign-In
Skype for BusinessAll Features
Skype for BusinessDial-In Conferencing
Skype for BusinessOnline Meetings
Skype for BusinessInstant Messaging
Skype for BusinessPresence
Skype for BusinessMobility
Skype for BusinessCloud PBX
Skype for BusinessPSTN Calling
Skype for BusinessMeeting Broadcast
Microsoft TeamsTeams Components
Mobile Device Management for Office 365Mobile Device Management
Office OnlineExcel Online
Office OnlineOneNote Online
Office OnlinePowerPoint Online
Office OnlineWord Online
Office OnlineVisio Online
OneDrive for BusinessOneDrive for Business
Identity ServiceSign-In
Identity ServiceAdministration
Office 365 PortalPortal
Office 365 PortalAdministration
Office 365 PortalPurchase and Billing
PlannerPlanner
SharePoint OnlineProvisioning
SharePoint OnlineSharePoint Features
SharePoint OnlineTenant Admin
SharePoint OnlineSearch and Delve
SharePoint OnlineCustom Solutions and Workflows
SharePoint OnlineProject Online
SharePoint OnlineOffice Web Apps
SharePoint OnlineSP Designer
SharePoint OnlineAccess Services
SharePoint OnlineInfoPath Online
Microsoft StaffHubService and web access issues
Microsoft StaffHubWeb client issues
Microsoft StaffHubAndroid client issues
Microsoft StaffHubiOS client issues
SwaySway
Yammer EnterpriseYammer Components
ServiceFeature
ServiceServiceStatusStatusTimeIncidentIds
Exchange OnlineRestoring service21.04.2019 16:54:19EX177902
Microsoft KaizalaNormal service21.04.2019 16:54:19
Skype for BusinessService degradation21.04.2019 16:54:19LY177449
Microsoft TeamsNormal service21.04.2019 16:54:19
Mobile Device Management for Office 365Normal service21.04.2019 16:54:19
Office OnlineNormal service21.04.2019 16:54:19
OneDrive for BusinessNormal service21.04.2019 16:54:19
Identity ServiceNormal service21.04.2019 16:54:19
Office 365 PortalNormal service21.04.2019 16:54:19
PlannerNormal service21.04.2019 16:54:19
SharePoint OnlineNormal service21.04.2019 16:54:19
Microsoft StaffHubNormal service21.04.2019 16:54:19
SwayNormal service21.04.2019 16:54:19
Yammer EnterpriseNormal service21.04.2019 16:54:19
ServiceServiceStatusStatusTimeIncidentIds
ServiceServiceStatusFeatureFeatureStatusIncidentIdsStatusTime
Exchange OnlineRestoring serviceSign-inNormal serviceEX17790221.04.2019 16:54:19
Exchange OnlineRestoring serviceE-Mail and calendar accessNormal serviceEX17790221.04.2019 16:54:19
Exchange OnlineRestoring serviceE-Mail timely deliveryNormal serviceEX17790221.04.2019 16:54:19
Exchange OnlineRestoring serviceManagement and ProvisioningRestoring serviceEX17790221.04.2019 16:54:19
Exchange OnlineRestoring serviceVoice mailNormal serviceEX17790221.04.2019 16:54:19
Microsoft KaizalaNormal serviceKaizala MessagingNormal service21.04.2019 16:54:19
Microsoft KaizalaNormal serviceKaizala Management PortalNormal service21.04.2019 16:54:19
Skype for BusinessService degradationAudio and VideoNormal serviceLY17744921.04.2019 16:54:19
Skype for BusinessService degradationFederationNormal serviceLY17744921.04.2019 16:54:19
Skype for BusinessService degradationManagement and ProvisioningNormal serviceLY17744921.04.2019 16:54:19
Skype for BusinessService degradationSign-InNormal serviceLY17744921.04.2019 16:54:19
Skype for BusinessService degradationAll FeaturesService degradationLY17744921.04.2019 16:54:19
Skype for BusinessService degradationDial-In ConferencingNormal serviceLY17744921.04.2019 16:54:19
Skype for BusinessService degradationOnline MeetingsNormal serviceLY17744921.04.2019 16:54:19
Skype for BusinessService degradationInstant MessagingNormal serviceLY17744921.04.2019 16:54:19
Skype for BusinessService degradationPresenceNormal serviceLY17744921.04.2019 16:54:19
Skype for BusinessService degradationMobilityNormal serviceLY17744921.04.2019 16:54:19
Skype for BusinessService degradationCloud PBXNormal serviceLY17744921.04.2019 16:54:19
Skype for BusinessService degradationPSTN CallingNormal serviceLY17744921.04.2019 16:54:19
Skype for BusinessService degradationMeeting BroadcastNormal serviceLY17744921.04.2019 16:54:19
Microsoft TeamsNormal serviceTeams ComponentsNormal service21.04.2019 16:54:19
Mobile Device Management for Office 365Normal serviceMobile Device ManagementNormal service21.04.2019 16:54:19
Office OnlineNormal serviceExcel OnlineNormal service21.04.2019 16:54:19
Office OnlineNormal serviceOneNote OnlineNormal service21.04.2019 16:54:19
Office OnlineNormal servicePowerPoint OnlineNormal service21.04.2019 16:54:19
Office OnlineNormal serviceWord OnlineNormal service21.04.2019 16:54:19
Office OnlineNormal serviceVisio OnlineNormal service21.04.2019 16:54:19
OneDrive for BusinessNormal serviceOneDrive for BusinessNormal service21.04.2019 16:54:19
Identity ServiceNormal serviceSign-InNormal service21.04.2019 16:54:19
Identity ServiceNormal serviceAdministrationNormal service21.04.2019 16:54:19
Office 365 PortalNormal servicePortalNormal service21.04.2019 16:54:19
Office 365 PortalNormal serviceAdministrationNormal service21.04.2019 16:54:19
Office 365 PortalNormal servicePurchase and BillingNormal service21.04.2019 16:54:19
PlannerNormal servicePlannerNormal service21.04.2019 16:54:19
SharePoint OnlineNormal serviceProvisioningNormal service21.04.2019 16:54:19
SharePoint OnlineNormal serviceSharePoint FeaturesNormal service21.04.2019 16:54:19
SharePoint OnlineNormal serviceTenant AdminNormal service21.04.2019 16:54:19
SharePoint OnlineNormal serviceSearch and DelveNormal service21.04.2019 16:54:19
SharePoint OnlineNormal serviceCustom Solutions and WorkflowsNormal service21.04.2019 16:54:19
SharePoint OnlineNormal serviceProject OnlineNormal service21.04.2019 16:54:19
SharePoint OnlineNormal serviceOffice Web AppsNormal service21.04.2019 16:54:19
SharePoint OnlineNormal serviceSP DesignerNormal service21.04.2019 16:54:19
SharePoint OnlineNormal serviceAccess ServicesNormal service21.04.2019 16:54:19
SharePoint OnlineNormal serviceInfoPath OnlineNormal service21.04.2019 16:54:19
Microsoft StaffHubNormal serviceService and web access issuesNormal service21.04.2019 16:54:19
Microsoft StaffHubNormal serviceWeb client issuesNormal service21.04.2019 16:54:19
Microsoft StaffHubNormal serviceAndroid client issuesNormal service21.04.2019 16:54:19
Microsoft StaffHubNormal serviceiOS client issuesNormal service21.04.2019 16:54:19
SwayNormal serviceSwayNormal service21.04.2019 16:54:19
Yammer EnterpriseNormal serviceYammer ComponentsNormal service21.04.2019 16:54:19
ServiceServiceStatusFeatureFeatureStatusIncidentIdsStatusTime
ServiceServiceStatusIncidentIdsStatusTimeStatusDaysAgo
Exchange OnlineRestoring serviceEX17790222.04.2019 02:00:000
Exchange OnlineAdditional informationEX17790221.04.2019 02:00:001
Exchange OnlineAdditional informationEX17790220.04.2019 02:00:002
Exchange OnlineAdditional informationEX17790219.04.2019 02:00:003
Exchange OnlineAdditional informationEX17790218.04.2019 02:00:004
Exchange OnlineAdditional informationEX17790217.04.2019 02:00:005
Exchange OnlineAdditional informationEX176985, EX177852, EX17790216.04.2019 02:00:006
Microsoft KaizalaNormal service22.04.2019 02:00:000
Microsoft KaizalaNormal service21.04.2019 02:00:001
Microsoft KaizalaNormal service20.04.2019 02:00:002
Microsoft KaizalaNormal service19.04.2019 02:00:003
Microsoft KaizalaNormal service18.04.2019 02:00:004
Microsoft KaizalaNormal service17.04.2019 02:00:005
Microsoft KaizalaNormal service16.04.2019 02:00:006
Skype for BusinessService degradationLY17744922.04.2019 02:00:000
Skype for BusinessAdditional informationLY17744921.04.2019 02:00:001
Skype for BusinessAdditional informationLY17744920.04.2019 02:00:002
Skype for BusinessAdditional informationLY17744919.04.2019 02:00:003
Skype for BusinessAdditional informationLY17744918.04.2019 02:00:004
Skype for BusinessAdditional informationLY17744917.04.2019 02:00:005
Skype for BusinessAdditional informationLY177449, LY17782116.04.2019 02:00:006
Microsoft TeamsNormal service22.04.2019 02:00:000
Microsoft TeamsNormal service21.04.2019 02:00:001
Microsoft TeamsNormal service20.04.2019 02:00:002
Microsoft TeamsNormal service19.04.2019 02:00:003
Microsoft TeamsNormal service18.04.2019 02:00:004
Microsoft TeamsNormal service17.04.2019 02:00:005
Microsoft TeamsNormal service16.04.2019 02:00:006
Mobile Device Management for Office 365Normal service22.04.2019 02:00:000
Mobile Device Management for Office 365Normal service21.04.2019 02:00:001
Mobile Device Management for Office 365Normal service20.04.2019 02:00:002
Mobile Device Management for Office 365Normal service19.04.2019 02:00:003
Mobile Device Management for Office 365Normal service18.04.2019 02:00:004
Mobile Device Management for Office 365Normal service17.04.2019 02:00:005
Mobile Device Management for Office 365Normal service16.04.2019 02:00:006
Office OnlineNormal service22.04.2019 02:00:000
Office OnlineNormal service21.04.2019 02:00:001
Office OnlineNormal service20.04.2019 02:00:002
Office OnlineNormal service19.04.2019 02:00:003
Office OnlineNormal service18.04.2019 02:00:004
Office OnlineNormal service17.04.2019 02:00:005
Office OnlineAdditional informationOO17778616.04.2019 02:00:006
OneDrive for BusinessNormal service22.04.2019 02:00:000
OneDrive for BusinessNormal service21.04.2019 02:00:001
OneDrive for BusinessNormal service20.04.2019 02:00:002
OneDrive for BusinessNormal service19.04.2019 02:00:003
OneDrive for BusinessNormal service18.04.2019 02:00:004
OneDrive for BusinessNormal service17.04.2019 02:00:005
OneDrive for BusinessNormal service16.04.2019 02:00:006
Identity ServiceNormal service22.04.2019 02:00:000
Identity ServiceNormal service21.04.2019 02:00:001
Identity ServiceNormal service20.04.2019 02:00:002
Identity ServiceNormal service19.04.2019 02:00:003
Identity ServiceNormal service18.04.2019 02:00:004
Identity ServiceNormal service17.04.2019 02:00:005
Identity ServiceNormal service16.04.2019 02:00:006
Office 365 PortalNormal service22.04.2019 02:00:000
Office 365 PortalNormal service21.04.2019 02:00:001
Office 365 PortalNormal service20.04.2019 02:00:002
Office 365 PortalNormal service19.04.2019 02:00:003
Office 365 PortalNormal service18.04.2019 02:00:004
Office 365 PortalNormal service17.04.2019 02:00:005
Office 365 PortalNormal service16.04.2019 02:00:006
PlannerNormal service22.04.2019 02:00:000
PlannerNormal service21.04.2019 02:00:001
PlannerNormal service20.04.2019 02:00:002
PlannerNormal service19.04.2019 02:00:003
PlannerNormal service18.04.2019 02:00:004
PlannerNormal service17.04.2019 02:00:005
PlannerNormal service16.04.2019 02:00:006
SharePoint OnlineNormal service22.04.2019 02:00:000
SharePoint OnlineNormal service21.04.2019 02:00:001
SharePoint OnlineNormal service20.04.2019 02:00:002
SharePoint OnlineNormal service19.04.2019 02:00:003
SharePoint OnlineNormal service18.04.2019 02:00:004
SharePoint OnlineNormal service17.04.2019 02:00:005
SharePoint OnlineNormal service16.04.2019 02:00:006
Microsoft StaffHubNormal service22.04.2019 02:00:000
Microsoft StaffHubNormal service21.04.2019 02:00:001
Microsoft StaffHubNormal service20.04.2019 02:00:002
Microsoft StaffHubNormal service19.04.2019 02:00:003
Microsoft StaffHubNormal service18.04.2019 02:00:004
Microsoft StaffHubNormal service17.04.2019 02:00:005
Microsoft StaffHubNormal service16.04.2019 02:00:006
SwayNormal service22.04.2019 02:00:000
SwayNormal service21.04.2019 02:00:001
SwayNormal service20.04.2019 02:00:002
SwayNormal service19.04.2019 02:00:003
SwayNormal service18.04.2019 02:00:004
SwayNormal service17.04.2019 02:00:005
SwayNormal service16.04.2019 02:00:006
Yammer EnterpriseNormal service22.04.2019 02:00:000
Yammer EnterpriseNormal service21.04.2019 02:00:001
Yammer EnterpriseNormal service20.04.2019 02:00:002
Yammer EnterpriseNormal service19.04.2019 02:00:003
Yammer EnterpriseNormal service18.04.2019 02:00:004
Yammer EnterpriseNormal service17.04.2019 02:00:005
Yammer EnterpriseNormal service16.04.2019 02:00:006
ServiceServiceStatusIncidentIdsStatusTimeStatusDaysAgo
ServiceServiceStatusFeatureFeatureStatusIncidentIdsStatusTimeStatusDaysAgo
Exchange OnlineRestoring serviceSign-inNormal serviceEX17790222.04.2019 02:00:000
Exchange OnlineRestoring serviceE-Mail and calendar accessNormal serviceEX17790222.04.2019 02:00:000
Exchange OnlineRestoring serviceE-Mail timely deliveryNormal serviceEX17790222.04.2019 02:00:000
Exchange OnlineRestoring serviceManagement and ProvisioningRestoring serviceEX17790222.04.2019 02:00:000
Exchange OnlineRestoring serviceVoice mailNormal serviceEX17790222.04.2019 02:00:000
Exchange OnlineAdditional informationSign-inNormal serviceEX17790221.04.2019 02:00:001
Exchange OnlineAdditional informationE-Mail and calendar accessNormal serviceEX17790221.04.2019 02:00:001
Exchange OnlineAdditional informationE-Mail timely deliveryNormal serviceEX17790221.04.2019 02:00:001
Exchange OnlineAdditional informationManagement and ProvisioningAdditional informationEX17790221.04.2019 02:00:001
Exchange OnlineAdditional informationVoice mailNormal serviceEX17790221.04.2019 02:00:001
Exchange OnlineAdditional informationSign-inNormal serviceEX17790220.04.2019 02:00:002
Exchange OnlineAdditional informationE-Mail and calendar accessNormal serviceEX17790220.04.2019 02:00:002
Exchange OnlineAdditional informationE-Mail timely deliveryNormal serviceEX17790220.04.2019 02:00:002
Exchange OnlineAdditional informationManagement and ProvisioningAdditional informationEX17790220.04.2019 02:00:002
Exchange OnlineAdditional informationVoice mailNormal serviceEX17790220.04.2019 02:00:002
Exchange OnlineAdditional informationSign-inNormal serviceEX17790219.04.2019 02:00:003
Exchange OnlineAdditional informationE-Mail and calendar accessNormal serviceEX17790219.04.2019 02:00:003
Exchange OnlineAdditional informationE-Mail timely deliveryNormal serviceEX17790219.04.2019 02:00:003
Exchange OnlineAdditional informationManagement and ProvisioningAdditional informationEX17790219.04.2019 02:00:003
Exchange OnlineAdditional informationVoice mailNormal serviceEX17790219.04.2019 02:00:003
Exchange OnlineAdditional informationSign-inNormal serviceEX17790218.04.2019 02:00:004
Exchange OnlineAdditional informationE-Mail and calendar accessNormal serviceEX17790218.04.2019 02:00:004
Exchange OnlineAdditional informationE-Mail timely deliveryNormal serviceEX17790218.04.2019 02:00:004
Exchange OnlineAdditional informationManagement and ProvisioningAdditional informationEX17790218.04.2019 02:00:004
Exchange OnlineAdditional informationVoice mailNormal serviceEX17790218.04.2019 02:00:004
Exchange OnlineAdditional informationSign-inNormal serviceEX17790217.04.2019 02:00:005
Exchange OnlineAdditional informationE-Mail and calendar accessNormal serviceEX17790217.04.2019 02:00:005
Exchange OnlineAdditional informationE-Mail timely deliveryNormal serviceEX17790217.04.2019 02:00:005
Exchange OnlineAdditional informationManagement and ProvisioningAdditional informationEX17790217.04.2019 02:00:005
Exchange OnlineAdditional informationVoice mailNormal serviceEX17790217.04.2019 02:00:005
Exchange OnlineAdditional informationSign-inNormal serviceEX176985, EX177852, EX17790216.04.2019 02:00:006
Exchange OnlineAdditional informationE-Mail and calendar accessNormal serviceEX176985, EX177852, EX17790216.04.2019 02:00:006
Exchange OnlineAdditional informationE-Mail timely deliveryAdditional informationEX176985, EX177852, EX17790216.04.2019 02:00:006
Exchange OnlineAdditional informationManagement and ProvisioningAdditional informationEX176985, EX177852, EX17790216.04.2019 02:00:006
Exchange OnlineAdditional informationVoice mailNormal serviceEX176985, EX177852, EX17790216.04.2019 02:00:006
Microsoft KaizalaNormal serviceKaizala MessagingNormal service22.04.2019 02:00:000
Microsoft KaizalaNormal serviceKaizala Management PortalNormal service22.04.2019 02:00:000
Microsoft KaizalaNormal serviceKaizala MessagingNormal service21.04.2019 02:00:001
Microsoft KaizalaNormal serviceKaizala Management PortalNormal service21.04.2019 02:00:001
Microsoft KaizalaNormal serviceKaizala MessagingNormal service20.04.2019 02:00:002
Microsoft KaizalaNormal serviceKaizala Management PortalNormal service20.04.2019 02:00:002
Microsoft KaizalaNormal serviceKaizala MessagingNormal service19.04.2019 02:00:003
Microsoft KaizalaNormal serviceKaizala Management PortalNormal service19.04.2019 02:00:003
Microsoft KaizalaNormal serviceKaizala MessagingNormal service18.04.2019 02:00:004
Microsoft KaizalaNormal serviceKaizala Management PortalNormal service18.04.2019 02:00:004
Microsoft KaizalaNormal serviceKaizala MessagingNormal service17.04.2019 02:00:005
Microsoft KaizalaNormal serviceKaizala Management PortalNormal service17.04.2019 02:00:005
Microsoft KaizalaNormal serviceKaizala MessagingNormal service16.04.2019 02:00:006
Microsoft KaizalaNormal serviceKaizala Management PortalNormal service16.04.2019 02:00:006
Skype for BusinessService degradationAudio and VideoNormal serviceLY17744922.04.2019 02:00:000
Skype for BusinessService degradationFederationNormal serviceLY17744922.04.2019 02:00:000
Skype for BusinessService degradationManagement and ProvisioningNormal serviceLY17744922.04.2019 02:00:000
Skype for BusinessService degradationSign-InNormal serviceLY17744922.04.2019 02:00:000
Skype for BusinessService degradationAll FeaturesService degradationLY17744922.04.2019 02:00:000
Skype for BusinessService degradationDial-In ConferencingNormal serviceLY17744922.04.2019 02:00:000
Skype for BusinessService degradationOnline MeetingsNormal serviceLY17744922.04.2019 02:00:000
Skype for BusinessService degradationInstant MessagingNormal serviceLY17744922.04.2019 02:00:000
Skype for BusinessService degradationPresenceNormal serviceLY17744922.04.2019 02:00:000
Skype for BusinessService degradationMobilityNormal serviceLY17744922.04.2019 02:00:000
Skype for BusinessService degradationCloud PBXNormal serviceLY17744922.04.2019 02:00:000
Skype for BusinessService degradationPSTN CallingNormal serviceLY17744922.04.2019 02:00:000
Skype for BusinessService degradationMeeting BroadcastNormal serviceLY17744922.04.2019 02:00:000
Skype for BusinessAdditional informationAudio and VideoNormal serviceLY17744921.04.2019 02:00:001
Skype for BusinessAdditional informationFederationNormal serviceLY17744921.04.2019 02:00:001
Skype for BusinessAdditional informationManagement and ProvisioningNormal serviceLY17744921.04.2019 02:00:001
Skype for BusinessAdditional informationSign-InNormal serviceLY17744921.04.2019 02:00:001
Skype for BusinessAdditional informationAll FeaturesAdditional informationLY17744921.04.2019 02:00:001
Skype for BusinessAdditional informationDial-In ConferencingNormal serviceLY17744921.04.2019 02:00:001
Skype for BusinessAdditional informationOnline MeetingsNormal serviceLY17744921.04.2019 02:00:001
Skype for BusinessAdditional informationInstant MessagingNormal serviceLY17744921.04.2019 02:00:001
Skype for BusinessAdditional informationPresenceNormal serviceLY17744921.04.2019 02:00:001
Skype for BusinessAdditional informationMobilityNormal serviceLY17744921.04.2019 02:00:001
Skype for BusinessAdditional informationCloud PBXNormal serviceLY17744921.04.2019 02:00:001
Skype for BusinessAdditional informationPSTN CallingNormal serviceLY17744921.04.2019 02:00:001
Skype for BusinessAdditional informationMeeting BroadcastNormal serviceLY17744921.04.2019 02:00:001
Skype for BusinessAdditional informationAudio and VideoNormal serviceLY17744920.04.2019 02:00:002
Skype for BusinessAdditional informationFederationNormal serviceLY17744920.04.2019 02:00:002
Skype for BusinessAdditional informationManagement and ProvisioningNormal serviceLY17744920.04.2019 02:00:002
Skype for BusinessAdditional informationSign-InNormal serviceLY17744920.04.2019 02:00:002
Skype for BusinessAdditional informationAll FeaturesAdditional informationLY17744920.04.2019 02:00:002
Skype for BusinessAdditional informationDial-In ConferencingNormal serviceLY17744920.04.2019 02:00:002
Skype for BusinessAdditional informationOnline MeetingsNormal serviceLY17744920.04.2019 02:00:002
Skype for BusinessAdditional informationInstant MessagingNormal serviceLY17744920.04.2019 02:00:002
Skype for BusinessAdditional informationPresenceNormal serviceLY17744920.04.2019 02:00:002
Skype for BusinessAdditional informationMobilityNormal serviceLY17744920.04.2019 02:00:002
Skype for BusinessAdditional informationCloud PBXNormal serviceLY17744920.04.2019 02:00:002
Skype for BusinessAdditional informationPSTN CallingNormal serviceLY17744920.04.2019 02:00:002
Skype for BusinessAdditional informationMeeting BroadcastNormal serviceLY17744920.04.2019 02:00:002
Skype for BusinessAdditional informationAudio and VideoNormal serviceLY17744919.04.2019 02:00:003
Skype for BusinessAdditional informationFederationNormal serviceLY17744919.04.2019 02:00:003
Skype for BusinessAdditional informationManagement and ProvisioningNormal serviceLY17744919.04.2019 02:00:003
Skype for BusinessAdditional informationSign-InNormal serviceLY17744919.04.2019 02:00:003
Skype for BusinessAdditional informationAll FeaturesAdditional informationLY17744919.04.2019 02:00:003
Skype for BusinessAdditional informationDial-In ConferencingNormal serviceLY17744919.04.2019 02:00:003
Skype for BusinessAdditional informationOnline MeetingsNormal serviceLY17744919.04.2019 02:00:003
Skype for BusinessAdditional informationInstant MessagingNormal serviceLY17744919.04.2019 02:00:003
Skype for BusinessAdditional informationPresenceNormal serviceLY17744919.04.2019 02:00:003
Skype for BusinessAdditional informationMobilityNormal serviceLY17744919.04.2019 02:00:003
Skype for BusinessAdditional informationCloud PBXNormal serviceLY17744919.04.2019 02:00:003
Skype for BusinessAdditional informationPSTN CallingNormal serviceLY17744919.04.2019 02:00:003
Skype for BusinessAdditional informationMeeting BroadcastNormal serviceLY17744919.04.2019 02:00:003
Skype for BusinessAdditional informationAudio and VideoNormal serviceLY17744918.04.2019 02:00:004
Skype for BusinessAdditional informationFederationNormal serviceLY17744918.04.2019 02:00:004
Skype for BusinessAdditional informationManagement and ProvisioningNormal serviceLY17744918.04.2019 02:00:004
Skype for BusinessAdditional informationSign-InNormal serviceLY17744918.04.2019 02:00:004
Skype for BusinessAdditional informationAll FeaturesAdditional informationLY17744918.04.2019 02:00:004
Skype for BusinessAdditional informationDial-In ConferencingNormal serviceLY17744918.04.2019 02:00:004
Skype for BusinessAdditional informationOnline MeetingsNormal serviceLY17744918.04.2019 02:00:004
Skype for BusinessAdditional informationInstant MessagingNormal serviceLY17744918.04.2019 02:00:004
Skype for BusinessAdditional informationPresenceNormal serviceLY17744918.04.2019 02:00:004
Skype for BusinessAdditional informationMobilityNormal serviceLY17744918.04.2019 02:00:004
Skype for BusinessAdditional informationCloud PBXNormal serviceLY17744918.04.2019 02:00:004
Skype for BusinessAdditional informationPSTN CallingNormal serviceLY17744918.04.2019 02:00:004
Skype for BusinessAdditional informationMeeting BroadcastNormal serviceLY17744918.04.2019 02:00:004
Skype for BusinessAdditional informationAudio and VideoNormal serviceLY17744917.04.2019 02:00:005
Skype for BusinessAdditional informationFederationNormal serviceLY17744917.04.2019 02:00:005
Skype for BusinessAdditional informationManagement and ProvisioningNormal serviceLY17744917.04.2019 02:00:005
Skype for BusinessAdditional informationSign-InNormal serviceLY17744917.04.2019 02:00:005
Skype for BusinessAdditional informationAll FeaturesAdditional informationLY17744917.04.2019 02:00:005
Skype for BusinessAdditional informationDial-In ConferencingNormal serviceLY17744917.04.2019 02:00:005
Skype for BusinessAdditional informationOnline MeetingsNormal serviceLY17744917.04.2019 02:00:005
Skype for BusinessAdditional informationInstant MessagingNormal serviceLY17744917.04.2019 02:00:005
Skype for BusinessAdditional informationPresenceNormal serviceLY17744917.04.2019 02:00:005
Skype for BusinessAdditional informationMobilityNormal serviceLY17744917.04.2019 02:00:005
Skype for BusinessAdditional informationCloud PBXNormal serviceLY17744917.04.2019 02:00:005
Skype for BusinessAdditional informationPSTN CallingNormal serviceLY17744917.04.2019 02:00:005
Skype for BusinessAdditional informationMeeting BroadcastNormal serviceLY17744917.04.2019 02:00:005
Skype for BusinessAdditional informationAudio and VideoAdditional informationLY177449, LY17782116.04.2019 02:00:006
Skype for BusinessAdditional informationFederationNormal serviceLY177449, LY17782116.04.2019 02:00:006
Skype for BusinessAdditional informationManagement and ProvisioningNormal serviceLY177449, LY17782116.04.2019 02:00:006
Skype for BusinessAdditional informationSign-InNormal serviceLY177449, LY17782116.04.2019 02:00:006
Skype for BusinessAdditional informationAll FeaturesAdditional informationLY177449, LY17782116.04.2019 02:00:006
Skype for BusinessAdditional informationDial-In ConferencingNormal serviceLY177449, LY17782116.04.2019 02:00:006
Skype for BusinessAdditional informationOnline MeetingsNormal serviceLY177449, LY17782116.04.2019 02:00:006
Skype for BusinessAdditional informationInstant MessagingNormal serviceLY177449, LY17782116.04.2019 02:00:006
Skype for BusinessAdditional informationPresenceNormal serviceLY177449, LY17782116.04.2019 02:00:006
Skype for BusinessAdditional informationMobilityNormal serviceLY177449, LY17782116.04.2019 02:00:006
Skype for BusinessAdditional informationCloud PBXNormal serviceLY177449, LY17782116.04.2019 02:00:006
Skype for BusinessAdditional informationPSTN CallingNormal serviceLY177449, LY17782116.04.2019 02:00:006
Skype for BusinessAdditional informationMeeting BroadcastNormal serviceLY177449, LY17782116.04.2019 02:00:006
Microsoft TeamsNormal serviceTeams ComponentsNormal service22.04.2019 02:00:000
Microsoft TeamsNormal serviceTeams ComponentsNormal service21.04.2019 02:00:001
Microsoft TeamsNormal serviceTeams ComponentsNormal service20.04.2019 02:00:002
Microsoft TeamsNormal serviceTeams ComponentsNormal service19.04.2019 02:00:003
Microsoft TeamsNormal serviceTeams ComponentsNormal service18.04.2019 02:00:004
Microsoft TeamsNormal serviceTeams ComponentsNormal service17.04.2019 02:00:005
Microsoft TeamsNormal serviceTeams ComponentsNormal service16.04.2019 02:00:006
Mobile Device Management for Office 365Normal serviceMobile Device ManagementNormal service22.04.2019 02:00:000
Mobile Device Management for Office 365Normal serviceMobile Device ManagementNormal service21.04.2019 02:00:001
Mobile Device Management for Office 365Normal serviceMobile Device ManagementNormal service20.04.2019 02:00:002
Mobile Device Management for Office 365Normal serviceMobile Device ManagementNormal service19.04.2019 02:00:003
Mobile Device Management for Office 365Normal serviceMobile Device ManagementNormal service18.04.2019 02:00:004
Mobile Device Management for Office 365Normal serviceMobile Device ManagementNormal service17.04.2019 02:00:005
Mobile Device Management for Office 365Normal serviceMobile Device ManagementNormal service16.04.2019 02:00:006
Office OnlineNormal serviceExcel OnlineNormal service22.04.2019 02:00:000
Office OnlineNormal serviceOneNote OnlineNormal service22.04.2019 02:00:000
Office OnlineNormal servicePowerPoint OnlineNormal service22.04.2019 02:00:000
Office OnlineNormal serviceWord OnlineNormal service22.04.2019 02:00:000
Office OnlineNormal serviceVisio OnlineNormal service22.04.2019 02:00:000
Office OnlineNormal serviceExcel OnlineNormal service21.04.2019 02:00:001
Office OnlineNormal serviceOneNote OnlineNormal service21.04.2019 02:00:001
Office OnlineNormal servicePowerPoint OnlineNormal service21.04.2019 02:00:001
Office OnlineNormal serviceWord OnlineNormal service21.04.2019 02:00:001
Office OnlineNormal serviceVisio OnlineNormal service21.04.2019 02:00:001
Office OnlineNormal serviceExcel OnlineNormal service20.04.2019 02:00:002
Office OnlineNormal serviceOneNote OnlineNormal service20.04.2019 02:00:002
Office OnlineNormal servicePowerPoint OnlineNormal service20.04.2019 02:00:002
Office OnlineNormal serviceWord OnlineNormal service20.04.2019 02:00:002
Office OnlineNormal serviceVisio OnlineNormal service20.04.2019 02:00:002
Office OnlineNormal serviceExcel OnlineNormal service19.04.2019 02:00:003
Office OnlineNormal serviceOneNote OnlineNormal service19.04.2019 02:00:003
Office OnlineNormal servicePowerPoint OnlineNormal service19.04.2019 02:00:003
Office OnlineNormal serviceWord OnlineNormal service19.04.2019 02:00:003
Office OnlineNormal serviceVisio OnlineNormal service19.04.2019 02:00:003
Office OnlineNormal serviceExcel OnlineNormal service18.04.2019 02:00:004
Office OnlineNormal serviceOneNote OnlineNormal service18.04.2019 02:00:004
Office OnlineNormal servicePowerPoint OnlineNormal service18.04.2019 02:00:004
Office OnlineNormal serviceWord OnlineNormal service18.04.2019 02:00:004
Office OnlineNormal serviceVisio OnlineNormal service18.04.2019 02:00:004
Office OnlineNormal serviceExcel OnlineNormal service17.04.2019 02:00:005
Office OnlineNormal serviceOneNote OnlineNormal service17.04.2019 02:00:005
Office OnlineNormal servicePowerPoint OnlineNormal service17.04.2019 02:00:005
Office OnlineNormal serviceWord OnlineNormal service17.04.2019 02:00:005
Office OnlineNormal serviceVisio OnlineNormal service17.04.2019 02:00:005
Office OnlineAdditional informationExcel OnlineNormal serviceOO17778616.04.2019 02:00:006
Office OnlineAdditional informationOneNote OnlineNormal serviceOO17778616.04.2019 02:00:006
Office OnlineAdditional informationPowerPoint OnlineNormal serviceOO17778616.04.2019 02:00:006
Office OnlineAdditional informationWord OnlineAdditional informationOO17778616.04.2019 02:00:006
Office OnlineAdditional informationVisio OnlineNormal serviceOO17778616.04.2019 02:00:006
OneDrive for BusinessNormal serviceOneDrive for BusinessNormal service22.04.2019 02:00:000
OneDrive for BusinessNormal serviceOneDrive for BusinessNormal service21.04.2019 02:00:001
OneDrive for BusinessNormal serviceOneDrive for BusinessNormal service20.04.2019 02:00:002
OneDrive for BusinessNormal serviceOneDrive for BusinessNormal service19.04.2019 02:00:003
OneDrive for BusinessNormal serviceOneDrive for BusinessNormal service18.04.2019 02:00:004
OneDrive for BusinessNormal serviceOneDrive for BusinessNormal service17.04.2019 02:00:005
OneDrive for BusinessNormal serviceOneDrive for BusinessNormal service16.04.2019 02:00:006
Identity ServiceNormal serviceSign-InNormal service22.04.2019 02:00:000
Identity ServiceNormal serviceAdministrationNormal service22.04.2019 02:00:000
Identity ServiceNormal serviceSign-InNormal service21.04.2019 02:00:001
Identity ServiceNormal serviceAdministrationNormal service21.04.2019 02:00:001
Identity ServiceNormal serviceSign-InNormal service20.04.2019 02:00:002
Identity ServiceNormal serviceAdministrationNormal service20.04.2019 02:00:002
Identity ServiceNormal serviceSign-InNormal service19.04.2019 02:00:003
Identity ServiceNormal serviceAdministrationNormal service19.04.2019 02:00:003
Identity ServiceNormal serviceSign-InNormal service18.04.2019 02:00:004
Identity ServiceNormal serviceAdministrationNormal service18.04.2019 02:00:004
Identity ServiceNormal serviceSign-InNormal service17.04.2019 02:00:005
Identity ServiceNormal serviceAdministrationNormal service17.04.2019 02:00:005
Identity ServiceNormal serviceSign-InNormal service16.04.2019 02:00:006
Identity ServiceNormal serviceAdministrationNormal service16.04.2019 02:00:006
Office 365 PortalNormal servicePortalNormal service22.04.2019 02:00:000
Office 365 PortalNormal serviceAdministrationNormal service22.04.2019 02:00:000
Office 365 PortalNormal servicePurchase and BillingNormal service22.04.2019 02:00:000
Office 365 PortalNormal servicePortalNormal service21.04.2019 02:00:001
Office 365 PortalNormal serviceAdministrationNormal service21.04.2019 02:00:001
Office 365 PortalNormal servicePurchase and BillingNormal service21.04.2019 02:00:001
Office 365 PortalNormal servicePortalNormal service20.04.2019 02:00:002
Office 365 PortalNormal serviceAdministrationNormal service20.04.2019 02:00:002
Office 365 PortalNormal servicePurchase and BillingNormal service20.04.2019 02:00:002
Office 365 PortalNormal servicePortalNormal service19.04.2019 02:00:003
Office 365 PortalNormal serviceAdministrationNormal service19.04.2019 02:00:003
Office 365 PortalNormal servicePurchase and BillingNormal service19.04.2019 02:00:003
Office 365 PortalNormal servicePortalNormal service18.04.2019 02:00:004
Office 365 PortalNormal serviceAdministrationNormal service18.04.2019 02:00:004
Office 365 PortalNormal servicePurchase and BillingNormal service18.04.2019 02:00:004
Office 365 PortalNormal servicePortalNormal service17.04.2019 02:00:005
Office 365 PortalNormal serviceAdministrationNormal service17.04.2019 02:00:005
Office 365 PortalNormal servicePurchase and BillingNormal service17.04.2019 02:00:005
Office 365 PortalNormal servicePortalNormal service16.04.2019 02:00:006
Office 365 PortalNormal serviceAdministrationNormal service16.04.2019 02:00:006
Office 365 PortalNormal servicePurchase and BillingNormal service16.04.2019 02:00:006
PlannerNormal servicePlannerNormal service22.04.2019 02:00:000
PlannerNormal servicePlannerNormal service21.04.2019 02:00:001
PlannerNormal servicePlannerNormal service20.04.2019 02:00:002
PlannerNormal servicePlannerNormal service19.04.2019 02:00:003
PlannerNormal servicePlannerNormal service18.04.2019 02:00:004
PlannerNormal servicePlannerNormal service17.04.2019 02:00:005
PlannerNormal servicePlannerNormal service16.04.2019 02:00:006
SharePoint OnlineNormal serviceProvisioningNormal service22.04.2019 02:00:000
SharePoint OnlineNormal serviceSharePoint FeaturesNormal service22.04.2019 02:00:000
SharePoint OnlineNormal serviceTenant AdminNormal service22.04.2019 02:00:000
SharePoint OnlineNormal serviceSearch and DelveNormal service22.04.2019 02:00:000
SharePoint OnlineNormal serviceCustom Solutions and WorkflowsNormal service22.04.2019 02:00:000
SharePoint OnlineNormal serviceProject OnlineNormal service22.04.2019 02:00:000
SharePoint OnlineNormal serviceOffice Web AppsNormal service22.04.2019 02:00:000
SharePoint OnlineNormal serviceSP DesignerNormal service22.04.2019 02:00:000
SharePoint OnlineNormal serviceAccess ServicesNormal service22.04.2019 02:00:000
SharePoint OnlineNormal serviceInfoPath OnlineNormal service22.04.2019 02:00:000
SharePoint OnlineNormal serviceProvisioningNormal service21.04.2019 02:00:001
SharePoint OnlineNormal serviceSharePoint FeaturesNormal service21.04.2019 02:00:001
SharePoint OnlineNormal serviceTenant AdminNormal service21.04.2019 02:00:001
SharePoint OnlineNormal serviceSearch and DelveNormal service21.04.2019 02:00:001
SharePoint OnlineNormal serviceCustom Solutions and WorkflowsNormal service21.04.2019 02:00:001
SharePoint OnlineNormal serviceProject OnlineNormal service21.04.2019 02:00:001
SharePoint OnlineNormal serviceOffice Web AppsNormal service21.04.2019 02:00:001
SharePoint OnlineNormal serviceSP DesignerNormal service21.04.2019 02:00:001
SharePoint OnlineNormal serviceAccess ServicesNormal service21.04.2019 02:00:001
SharePoint OnlineNormal serviceInfoPath OnlineNormal service21.04.2019 02:00:001
SharePoint OnlineNormal serviceProvisioningNormal service20.04.2019 02:00:002
SharePoint OnlineNormal serviceSharePoint FeaturesNormal service20.04.2019 02:00:002
SharePoint OnlineNormal serviceTenant AdminNormal service20.04.2019 02:00:002
SharePoint OnlineNormal serviceSearch and DelveNormal service20.04.2019 02:00:002
SharePoint OnlineNormal serviceCustom Solutions and WorkflowsNormal service20.04.2019 02:00:002
SharePoint OnlineNormal serviceProject OnlineNormal service20.04.2019 02:00:002
SharePoint OnlineNormal serviceOffice Web AppsNormal service20.04.2019 02:00:002
SharePoint OnlineNormal serviceSP DesignerNormal service20.04.2019 02:00:002
SharePoint OnlineNormal serviceAccess ServicesNormal service20.04.2019 02:00:002
SharePoint OnlineNormal serviceInfoPath OnlineNormal service20.04.2019 02:00:002
SharePoint OnlineNormal serviceProvisioningNormal service19.04.2019 02:00:003
SharePoint OnlineNormal serviceSharePoint FeaturesNormal service19.04.2019 02:00:003
SharePoint OnlineNormal serviceTenant AdminNormal service19.04.2019 02:00:003
SharePoint OnlineNormal serviceSearch and DelveNormal service19.04.2019 02:00:003
SharePoint OnlineNormal serviceCustom Solutions and WorkflowsNormal service19.04.2019 02:00:003
SharePoint OnlineNormal serviceProject OnlineNormal service19.04.2019 02:00:003
SharePoint OnlineNormal serviceOffice Web AppsNormal service19.04.2019 02:00:003
SharePoint OnlineNormal serviceSP DesignerNormal service19.04.2019 02:00:003
SharePoint OnlineNormal serviceAccess ServicesNormal service19.04.2019 02:00:003
SharePoint OnlineNormal serviceInfoPath OnlineNormal service19.04.2019 02:00:003
SharePoint OnlineNormal serviceProvisioningNormal service18.04.2019 02:00:004
SharePoint OnlineNormal serviceSharePoint FeaturesNormal service18.04.2019 02:00:004
SharePoint OnlineNormal serviceTenant AdminNormal service18.04.2019 02:00:004
SharePoint OnlineNormal serviceSearch and DelveNormal service18.04.2019 02:00:004
SharePoint OnlineNormal serviceCustom Solutions and WorkflowsNormal service18.04.2019 02:00:004
SharePoint OnlineNormal serviceProject OnlineNormal service18.04.2019 02:00:004
SharePoint OnlineNormal serviceOffice Web AppsNormal service18.04.2019 02:00:004
SharePoint OnlineNormal serviceSP DesignerNormal service18.04.2019 02:00:004
SharePoint OnlineNormal serviceAccess ServicesNormal service18.04.2019 02:00:004
SharePoint OnlineNormal serviceInfoPath OnlineNormal service18.04.2019 02:00:004
SharePoint OnlineNormal serviceProvisioningNormal service17.04.2019 02:00:005
SharePoint OnlineNormal serviceSharePoint FeaturesNormal service17.04.2019 02:00:005
SharePoint OnlineNormal serviceTenant AdminNormal service17.04.2019 02:00:005
SharePoint OnlineNormal serviceSearch and DelveNormal service17.04.2019 02:00:005
SharePoint OnlineNormal serviceCustom Solutions and WorkflowsNormal service17.04.2019 02:00:005
SharePoint OnlineNormal serviceProject OnlineNormal service17.04.2019 02:00:005
SharePoint OnlineNormal serviceOffice Web AppsNormal service17.04.2019 02:00:005
SharePoint OnlineNormal serviceSP DesignerNormal service17.04.2019 02:00:005
SharePoint OnlineNormal serviceAccess ServicesNormal service17.04.2019 02:00:005
SharePoint OnlineNormal serviceInfoPath OnlineNormal service17.04.2019 02:00:005
SharePoint OnlineNormal serviceProvisioningNormal service16.04.2019 02:00:006
SharePoint OnlineNormal serviceSharePoint FeaturesNormal service16.04.2019 02:00:006
SharePoint OnlineNormal serviceTenant AdminNormal service16.04.2019 02:00:006
SharePoint OnlineNormal serviceSearch and DelveNormal service16.04.2019 02:00:006
SharePoint OnlineNormal serviceCustom Solutions and WorkflowsNormal service16.04.2019 02:00:006
SharePoint OnlineNormal serviceProject OnlineNormal service16.04.2019 02:00:006
SharePoint OnlineNormal serviceOffice Web AppsNormal service16.04.2019 02:00:006
SharePoint OnlineNormal serviceSP DesignerNormal service16.04.2019 02:00:006
SharePoint OnlineNormal serviceAccess ServicesNormal service16.04.2019 02:00:006
SharePoint OnlineNormal serviceInfoPath OnlineNormal service16.04.2019 02:00:006
Microsoft StaffHubNormal serviceService and web access issuesNormal service22.04.2019 02:00:000
Microsoft StaffHubNormal serviceWeb client issuesNormal service22.04.2019 02:00:000
Microsoft StaffHubNormal serviceAndroid client issuesNormal service22.04.2019 02:00:000
Microsoft StaffHubNormal serviceiOS client issuesNormal service22.04.2019 02:00:000
Microsoft StaffHubNormal serviceService and web access issuesNormal service21.04.2019 02:00:001
Microsoft StaffHubNormal serviceWeb client issuesNormal service21.04.2019 02:00:001
Microsoft StaffHubNormal serviceAndroid client issuesNormal service21.04.2019 02:00:001
Microsoft StaffHubNormal serviceiOS client issuesNormal service21.04.2019 02:00:001
Microsoft StaffHubNormal serviceService and web access issuesNormal service20.04.2019 02:00:002
Microsoft StaffHubNormal serviceWeb client issuesNormal service20.04.2019 02:00:002
Microsoft StaffHubNormal serviceAndroid client issuesNormal service20.04.2019 02:00:002
Microsoft StaffHubNormal serviceiOS client issuesNormal service20.04.2019 02:00:002
Microsoft StaffHubNormal serviceService and web access issuesNormal service19.04.2019 02:00:003
Microsoft StaffHubNormal serviceWeb client issuesNormal service19.04.2019 02:00:003
Microsoft StaffHubNormal serviceAndroid client issuesNormal service19.04.2019 02:00:003
Microsoft StaffHubNormal serviceiOS client issuesNormal service19.04.2019 02:00:003
Microsoft StaffHubNormal serviceService and web access issuesNormal service18.04.2019 02:00:004
Microsoft StaffHubNormal serviceWeb client issuesNormal service18.04.2019 02:00:004
Microsoft StaffHubNormal serviceAndroid client issuesNormal service18.04.2019 02:00:004
Microsoft StaffHubNormal serviceiOS client issuesNormal service18.04.2019 02:00:004
Microsoft StaffHubNormal serviceService and web access issuesNormal service17.04.2019 02:00:005
Microsoft StaffHubNormal serviceWeb client issuesNormal service17.04.2019 02:00:005
Microsoft StaffHubNormal serviceAndroid client issuesNormal service17.04.2019 02:00:005
Microsoft StaffHubNormal serviceiOS client issuesNormal service17.04.2019 02:00:005
Microsoft StaffHubNormal serviceService and web access issuesNormal service16.04.2019 02:00:006
Microsoft StaffHubNormal serviceWeb client issuesNormal service16.04.2019 02:00:006
Microsoft StaffHubNormal serviceAndroid client issuesNormal service16.04.2019 02:00:006
Microsoft StaffHubNormal serviceiOS client issuesNormal service16.04.2019 02:00:006
SwayNormal serviceSwayNormal service22.04.2019 02:00:000
SwayNormal serviceSwayNormal service21.04.2019 02:00:001
SwayNormal serviceSwayNormal service20.04.2019 02:00:002
SwayNormal serviceSwayNormal service19.04.2019 02:00:003
SwayNormal serviceSwayNormal service18.04.2019 02:00:004
SwayNormal serviceSwayNormal service17.04.2019 02:00:005
SwayNormal serviceSwayNormal service16.04.2019 02:00:006
Yammer EnterpriseNormal serviceYammer ComponentsNormal service22.04.2019 02:00:000
Yammer EnterpriseNormal serviceYammer ComponentsNormal service21.04.2019 02:00:001
Yammer EnterpriseNormal serviceYammer ComponentsNormal service20.04.2019 02:00:002
Yammer EnterpriseNormal serviceYammer ComponentsNormal service19.04.2019 02:00:003
Yammer EnterpriseNormal serviceYammer ComponentsNormal service18.04.2019 02:00:004
Yammer EnterpriseNormal serviceYammer ComponentsNormal service17.04.2019 02:00:005
Yammer EnterpriseNormal serviceYammer ComponentsNormal service16.04.2019 02:00:006
ServiceServiceStatusFeatureFeatureStatusIncidentIdsStatusTimeStatusDaysAgo
IDTitleLastUpdatedTimeLastUpdatedDaysAgoSeverityStartTimeEndTimeActionTypeClassificationAffectedServiceMessageType
MC178008Updated Feature: Changes to definition of Files Shared Internally19.04.2019 18:22:002Normal19.04.2019 18:22:0016.05.2019 09:00:00AwarenessAdvisorySharePoint Online,Power BI,OneDrive for BusinessMessageCenter
MC177977Office 365 Skype for Business will retire 3DES starting July 10, 201919.04.2019 00:58:003Normal19.04.2019 00:58:0030.08.2019 09:00:00ActionAdvisorySkype for BusinessMessageCenter
MC177960Updated feature: Group-connected team site homepage19.04.2019 00:24:003Normal19.04.2019 00:24:0015.06.2019 09:00:00AwarenessAdvisorySharePoint OnlineMessageCenter
MC177905Updated feature: Sharing links that block downloads for Office files18.04.2019 01:59:004Normal18.04.2019 01:59:0015.06.2019 09:00:00AwarenessAdvisorySharePoint OnlineMessageCenter
MC177896New Feature: Office 365 Group card enhancements17.04.2019 23:16:004Normal17.04.2019 23:16:0019.07.2019 09:00:00AwarenessAdvisoryExchange Online,SharePoint OnlineMessageCenter
MC177817New Feature: Busy on Busy in Microsoft Teams16.04.2019 19:50:005Normal16.04.2019 19:50:0001.07.2019 09:00:00AwarenessAdvisoryMicrosoft TeamsMessageCenter
MC177815Updates are coming to the authentication behavior on Azure AD (M365) sign-in pages16.04.2019 19:43:005Normal16.04.2019 19:43:0019.06.2019 09:00:00AwarenessAdvisoryMessageCenter
MC177812Now use larger, more flexible image types to upload your company logo in the Office 365 navigation bar16.04.2019 19:02:005Normal16.04.2019 19:02:0001.07.2019 09:00:00AwarenessAdvisoryMessageCenter
MC177653Dynamics 365 - Updates coming to the authentication behavior on Dynamics 365 sign-in pages12.04.2019 20:13:009Normal12.04.2019 20:13:0031.12.2019 19:13:00AwarenessAdvisoryMessageCenter
MC177651We're making an update to Office 365 Enterprise plan names12.04.2019 19:52:009Normal12.04.2019 19:52:0001.06.2019 09:00:00AwarenessAdvisoryOffice 365 PortalMessageCenter
MC177607Dynamics 365 - Changes are coming to your sign-in page - Branding for Sign-out and Authentication Error Screens12.04.2019 01:32:0010Normal12.04.2019 01:32:0012.05.2019 01:32:09AwarenessAdvisoryMessageCenter
MC177601New feature: New Outlook on the web - Search filters11.04.2019 23:55:0010Normal11.04.2019 23:55:0001.08.2019 09:00:00AwarenessAdvisoryExchange Online,Outlook.comMessageCenter
MC177594New Feature: Full-fidelity shared libraries in OneDrive11.04.2019 22:42:0010Normal11.04.2019 22:42:0001.07.2019 09:00:00AwarenessAdvisoryOneDrive for BusinessMessageCenter
MC177592Updated feature: Structural navigation performance banner11.04.2019 22:25:0010Normal11.04.2019 22:25:0001.06.2019 09:00:00AwarenessAdvisorySharePoint OnlineMessageCenter
MC177588New feature: Sign out and authentication error screens to show company branding11.04.2019 20:23:0010Normal11.04.2019 20:23:0031.05.2019 09:00:00AwarenessAdvisoryMessageCenter
MC177587Feature update: Focus on your active teams11.04.2019 20:17:0010Normal11.04.2019 20:17:0030.05.2019 09:00:00AwarenessAdvisoryMicrosoft TeamsMessageCenter
MC177579Updated release plan for Sharable links in Word and Outlook for Windows and mobile11.04.2019 18:36:0010Normal11.04.2019 18:36:0031.07.2019 09:00:00AwarenessAdvisoryMessageCenter
MC177517Updated Feature: Teams support for Meeting Migration Service11.04.2019 00:45:0011Normal11.04.2019 00:45:0028.06.2019 09:00:00AwarenessAdvisorySkype for Business,Microsoft TeamsMessageCenter
MC177503Updated Feature: Role changes: Information Protection Administrator and Privileged Role Administrator10.04.2019 21:14:0011Normal10.04.2019 21:14:0028.06.2019 09:00:00AwarenessAdvisoryMessageCenter
MC177501Updated - Updated Feature: We’re changing your default SharePoint admin center experience10.04.2019 19:52:0011Normal10.04.2019 19:52:0026.07.2019 09:00:00AwarenessAdvisorySharePoint OnlineMessageCenter
MC177498New feature: Get schedule API on the Microsoft Graph10.04.2019 19:33:0011Normal10.04.2019 19:33:0008.05.2019 09:00:00AwarenessAdvisoryExchange OnlineMessageCenter
MC177427New feature: audience targeting in SharePoint Online organizational news09.04.2019 18:51:0012Normal09.04.2019 18:51:0001.07.2019 09:00:00AwarenessAdvisorySharePoint OnlineMessageCenter
MC177244Microsoft Kaizala Pro will be included as part of your Office 365 service starting late-May05.04.2019 23:19:0016Normal05.04.2019 23:19:0028.06.2019 09:00:00AwarenessAdvisoryMicrosoft KaizalaMessageCenter
MC177243Microsoft Kaizala Pro will be turned on by default starting late-May05.04.2019 23:09:0016Normal05.04.2019 23:09:0028.06.2019 09:00:00AwarenessAdvisoryMicrosoft KaizalaMessageCenter
MC177199Changes to Coming Soon in Outlook for Windows05.04.2019 05:14:0017Normal05.04.2019 05:14:0001.07.2019 09:00:00AwarenessAdvisoryExchange OnlineMessageCenter
MC177121Updated Feature: New setting in CsTeamsMeetingPolicy to manage meetings chat04.04.2019 03:58:0018Normal04.04.2019 03:58:0030.06.2019 08:00:00AwarenessAdvisoryMicrosoft TeamsMessageCenter
MC177122Reminder: SharePoint tenant opt-out for modern lists is retiring in 201904.04.2019 03:42:0018Normal04.04.2019 03:42:0031.05.2019 09:00:00ActionAdvisorySharePoint OnlineMessageCenter
MC177013New feature: Easily add new members to your team03.04.2019 00:44:0019Normal03.04.2019 00:44:0031.05.2019 09:00:00AwarenessAdvisoryMicrosoft TeamsMessageCenter
MC176992New Feature: To-Do02.04.2019 18:36:0019Normal02.04.2019 18:36:0015.06.2019 09:00:00AwarenessAdvisoryPlanner,Microsoft To-DoMessageCenter
MC176911StaffHub to Shifts in Microsoft Teams migration update01.04.2019 19:18:0020Normal01.04.2019 19:18:0030.12.2019 09:00:00AwarenessAdvisoryMessageCenter
MC176718Voicemail is now available for all VoIP-enabled users in Microsoft Teams29.03.2019 01:39:0024Normal29.03.2019 01:39:0031.05.2019 09:00:00AwarenessAdvisoryMicrosoft TeamsMessageCenter
MC176702Updated - We’re increasing access to Microsoft Search across Office 36528.03.2019 21:57:0024Normal28.03.2019 21:57:0001.07.2019 09:00:00AwarenessAdvisoryMessageCenter
MC176696New feature: Automatic processing of small changes in meeting details28.03.2019 20:48:0024Normal28.03.2019 20:48:0031.07.2019 09:00:00AwarenessAdvisoryExchange OnlineMessageCenter
MC176548New feature: Praise in Microsoft Teams27.03.2019 01:28:0026Normal27.03.2019 01:28:0001.06.2019 09:00:00AwarenessAdvisoryMicrosoft TeamsMessageCenter
MC176515Updated rollout of Mail Reads within Exchange Online Mailbox Audit26.03.2019 19:26:0026Normal26.03.2019 19:26:0024.05.2019 21:30:00AwarenessAdvisoryExchange OnlineMessageCenter
MC176421Updated Feature: Mail flow insights25.03.2019 21:44:0027Normal25.03.2019 21:44:0028.06.2019 09:00:00AwarenessAdvisoryExchange Online,Exchange Online ProtectionMessageCenter
MC176250New feature: Outlook mobile app configuration policies21.03.2019 21:45:0031Normal21.03.2019 21:45:0028.04.2019 09:00:00AwarenessAdvisoryMessageCenter
MC176246We're making some changes to how you manage restricted users21.03.2019 20:32:0031Normal21.03.2019 20:32:0001.05.2019 09:00:00AwarenessAdvisoryExchange Online,Exchange Online ProtectionMessageCenter
MC176243Updated Feature: Microsoft Teams Commercial Cloud Trial21.03.2019 18:59:0031Normal21.03.2019 18:59:0031.05.2019 09:00:00AwarenessAdvisoryMicrosoft TeamsMessageCenter
MC176240New Feature: Autodesk integration for DWG files21.03.2019 17:41:0031Normal21.03.2019 17:41:0030.04.2019 09:00:00AwarenessAdvisorySharePoint OnlineMessageCenter
MC176028New feature: Smart time suggestions in Outlook on the web19.03.2019 01:36:0034Normal19.03.2019 01:36:0001.06.2019 09:00:00AwarenessAdvisoryExchange OnlineMessageCenter
MC175912Updated Feature: "Insights by MyAnalytics" updated timeline and additional control16.03.2019 01:09:0037Normal16.03.2019 01:09:0030.04.2019 09:00:00AwarenessAdvisoryMessageCenter
MC175885Updated Feature: Updates to Microsoft Whiteboard15.03.2019 17:23:0037Normal15.03.2019 17:23:0015.08.2019 09:00:00AwarenessAdvisoryMessageCenter
MC175839New feature: Microsoft Teams for Firstline Workers: Microsoft Graph API for Shifts15.03.2019 02:40:0038Normal15.03.2019 02:40:0030.04.2019 09:00:00AwarenessAdvisoryMicrosoft TeamsMessageCenter
MC175807Updated feature: Microsoft 365 Admin Center14.03.2019 17:31:0038Normal14.03.2019 17:31:0028.06.2019 09:00:00AwarenessAdvisoryMessageCenter
MC175805Sharable links in Word and Outlook for Windows and mobile14.03.2019 17:17:0038Normal14.03.2019 17:17:0031.05.2019 09:00:00AwarenessAdvisoryMessageCenter
MC175765New feature: Rich text formatting in Yammer13.03.2019 22:20:0039Normal13.03.2019 22:20:0015.06.2019 09:00:00AwarenessAdvisoryYammer EnterpriseMessageCenter
MC175683New feature: Share and coauthor documents with LinkedIn connections12.03.2019 19:04:0040Normal12.03.2019 19:04:0015.05.2019 09:00:00AwarenessAdvisoryMessageCenter
MC175679New feature: Customized Help Link for External Sharing in OneDrive for Business and SharePoint Online.12.03.2019 18:27:0040Normal12.03.2019 18:27:0001.05.2019 09:00:00AwarenessAdvisorySharePoint Online,OneDrive for BusinessMessageCenter
MC175518Updated - New feature: Connected web parts for SharePoint Online09.03.2019 05:24:0044Normal09.03.2019 05:24:0017.05.2019 10:00:00AwarenessAdvisorySharePoint OnlineMessageCenter
MC175414We’re making a change to the Return to Classic SharePoint toggle07.03.2019 18:48:0045Normal07.03.2019 18:48:0030.04.2019 09:00:00AwarenessAdvisorySharePoint OnlineMessageCenter
MC175361Feature update - Enabling the Flow app endpoint within Teams06.03.2019 22:00:0046Normal06.03.2019 22:00:0031.05.2019 09:00:00AwarenessAdvisoryMicrosoft TeamsMessageCenter
MC175354New feature: New Yammer tab for Microsoft Teams now available06.03.2019 19:33:0046Normal06.03.2019 19:33:0005.06.2019 09:00:00AwarenessAdvisoryYammer Enterprise,Yammer.comMessageCenter
MC175309Some Yammer IDs returned by the REST API have grown beyond 32 bits06.03.2019 01:41:0047Normal06.03.2019 01:41:0017.05.2019 10:00:00ActionAdvisoryYammer EnterpriseMessageCenter
MC175274The Lifecycle Dashboards are now available to help you ensure user access to Office 36505.03.2019 19:30:0047Normal05.03.2019 19:30:0001.11.2020 08:00:00AwarenessAdvisoryMessageCenter
MC175213Updated feature: We're simplifying channel action terminology in Teams05.03.2019 01:24:0048Normal05.03.2019 01:24:0030.06.2019 10:00:00AwarenessAdvisoryMicrosoft TeamsMessageCenter
MC175147Outlook mobile supports Teams Meetings - updated roll out plans02.03.2019 03:54:0051Normal02.03.2019 03:54:0031.05.2019 09:00:00ActionAdvisoryMessageCenter
MC175134New feature: Site navigation reorder via Drag and Drop01.03.2019 22:49:0051Normal01.03.2019 22:49:0030.05.2019 09:00:00AwarenessAdvisorySharePoint OnlineMessageCenter
MC175133We’re making several improvements to scheduling functionality in Microsoft Teams01.03.2019 22:47:0051Normal01.03.2019 22:47:0001.05.2019 09:00:00AwarenessAdvisoryMicrosoft TeamsMessageCenter
MC175099Updated feature: Calls app available for all VoIP enabled users in Microsoft Teams01.03.2019 04:11:0052Normal01.03.2019 04:11:0030.05.2019 09:00:00AwarenessAdvisoryMicrosoft TeamsMessageCenter
MC174461General availability of live events in Microsoft 36526.02.2019 23:04:0054Normal26.02.2019 23:04:0025.04.2019 10:00:00AwarenessAdvisoryMessageCenter
MC173965Updated feature: Groups in Outlook - easier membership management21.02.2019 21:33:0059Normal21.02.2019 21:33:0020.05.2019 09:00:00AwarenessAdvisoryExchange OnlineMessageCenter
MC173960Admin policies for managing app permissions and app setup in Teams21.02.2019 20:38:0059Normal21.02.2019 20:38:0030.04.2019 09:00:00AwarenessAdvisoryMicrosoft TeamsMessageCenter
MC173956New feature: Open file links directly in Office desktop apps21.02.2019 20:12:0059Normal21.02.2019 20:12:0030.09.2019 09:00:00AwarenessAdvisoryMessageCenter
MC173915Feature update - Mobile admin app update, including device management21.02.2019 03:48:0060Normal21.02.2019 03:48:0019.08.2019 09:00:00AwarenessAdvisoryMessageCenter
MC173908We’re making a change to non-delivery report notifications21.02.2019 00:28:0060Normal21.02.2019 00:28:0021.06.2019 09:00:00AwarenessAdvisoryMessageCenter
MC173895Outlook mobile supports Teams Meetings20.02.2019 21:45:0060Normal20.02.2019 21:45:0028.06.2019 10:00:00AwarenessAdvisoryMessageCenter
MC173891Upadated - Feature update: Admin center support updates, including full page ticket history view and callback scheduling20.02.2019 20:46:0060Normal20.02.2019 20:46:0030.04.2019 10:00:00AwarenessAdvisoryMessageCenter
MC173771We’re changing your default SharePoint admin center experience19.02.2019 01:22:0062Normal19.02.2019 01:22:0015.06.2019 09:00:00AwarenessAdvisorySharePoint OnlineMessageCenter
MC173616Clutter for Outlook is being retired beginning January 31, 202015.02.2019 03:14:0066Normal15.02.2019 03:14:0001.03.2020 09:00:00AwarenessAdvisoryExchange OnlineMessageCenter
MC173615New feature: SharePoint Online gets Sticky Column Headers for Lists and Libraries15.02.2019 03:10:0066Normal15.02.2019 03:10:0031.05.2019 09:00:00AwarenessAdvisorySharePoint OnlineMessageCenter
MC173597Microsoft Teams desktop app coming to new Office 365 ProPlus installs14.02.2019 22:38:0066Normal14.02.2019 22:38:0016.08.2019 09:00:00AwarenessAdvisoryMessageCenter
MC173542Update: new look for the Office 365 navigation bar in OneDrive for Business and SharePoint Online14.02.2019 06:18:0067Normal14.02.2019 06:18:0030.04.2019 10:00:00AwarenessAdvisorySharePoint Online,OneDrive for BusinessMessageCenter
MC173417We’re bringing multiple new features to SharePoint Online Document Libraries and Lists12.02.2019 19:04:0068Normal12.02.2019 19:04:0001.05.2019 09:00:00AwarenessAdvisorySharePoint OnlineMessageCenter
MC173381UPDATE - Updated feature: Microsoft To-Do12.02.2019 03:03:0069Normal12.02.2019 03:03:0030.04.2019 09:00:00AwarenessAdvisoryMessageCenter
MC173377Updated feature: New Tasks module in Outlook on the Web12.02.2019 00:21:0069Normal12.02.2019 00:21:0031.05.2019 09:00:00AwarenessAdvisoryExchange OnlineMessageCenter
MC173034New Feature: Microsoft 365 Public Roadmap Updates06.02.2019 22:28:0074Normal06.02.2019 22:28:0031.05.2019 09:00:00AwarenessAdvisoryMessageCenter
MC172925SharePoint tenant opt-out for modern lists is retiring in 201904.02.2019 21:16:0076Normal04.02.2019 21:16:0031.05.2019 09:00:00ActionAdvisorySharePoint OnlineMessageCenter
MC172851New feature: Changes to PowerPoint and Word to open files faster01.02.2019 19:51:0079Normal01.02.2019 19:51:0001.06.2019 10:00:00AwarenessAdvisorySharePoint Online,OneDrive for BusinessMessageCenter
MC172801New feature: Site activity shows group inbox activity in SharePoint Online31.01.2019 22:39:0080Normal31.01.2019 22:39:0001.05.2019 10:00:00AwarenessAdvisorySharePoint OnlineMessageCenter
MC172761Outlook mobile introduces a new MailTip for external recipients31.01.2019 00:00:0081Normal31.01.2019 00:00:0026.04.2019 09:00:00AwarenessAdvisoryExchange OnlineMessageCenter
MC172700Updated - The Office 365 Home Page is becoming the default start page for all Office 365 commercial users30.01.2019 01:04:0082Normal30.01.2019 01:04:0031.05.2019 09:00:00AwarenessAdvisoryMessageCenter
MC172691Upated: Compliance Manager new experience29.01.2019 22:12:0082Normal29.01.2019 22:12:0031.05.2019 09:00:00AwarenessAdvisoryMessageCenter
MC172548We’re making it easier for your users to save files to OneDrive Consumer, OneDrive for Business, and SharePoint Online26.01.2019 00:33:0086Normal26.01.2019 00:33:0001.07.2019 09:00:00AwarenessAdvisoryMessageCenter
MC172533Feature Update: Auto-Attendant & Call Queues administration in Teams Admin Center25.01.2019 19:42:0086Normal25.01.2019 19:42:0030.04.2019 09:00:00AwarenessAdvisorySkype for Business,Microsoft TeamsMessageCenter
MC172503Updated Feature: New site branding and mega menu navigation features are rolling out24.01.2019 21:52:0087Normal24.01.2019 21:52:0030.04.2019 10:00:00AwarenessAdvisorySharePoint OnlineMessageCenter
MC172285Updated feature: Planner Notifications for Teams18.01.2019 23:07:0093Normal18.01.2019 23:07:0001.08.2019 09:00:00AwarenessAdvisoryPlanner,Microsoft TeamsMessageCenter
MC172220Updated feature: Role-based access to alerts in Office 365 Security17.01.2019 22:06:0094Normal17.01.2019 22:06:0030.04.2019 09:00:00AwarenessAdvisoryMessageCenter
MC171955Update - Updated feature: New "Sign-in options" link on the Microsoft 365 login page12.01.2019 00:02:00100Normal12.01.2019 00:02:0031.05.2019 09:00:00AwarenessAdvisoryMessageCenter
MC171786Reminder: We’re retiring StaffHub and migrating your organization to Microsoft Teams08.01.2019 19:11:00103Normal08.01.2019 19:11:0015.08.2019 09:00:00ActionAdvisoryMessageCenter
MC166007Updates to Microsoft Flow and PowerApps licensing in Office 36529.11.2018 23:56:00143Normal29.11.2018 23:56:0030.04.2019 09:00:00OpportunityAdvisoryMessageCenter
MC165927Yammer group files in Office 365 connected groups will now be stored in SharePoint28.11.2018 22:59:00144Normal28.11.2018 22:59:0026.11.2019 09:00:00AwarenessAdvisoryYammer EnterpriseMessageCenter
MC151704Updated feature: The help and support pane is now available from the Office 365 navbar19.10.2018 23:42:00184Normal19.10.2018 23:42:0031.05.2019 09:00:00AwarenessAdvisoryMessageCenter
MC149144New schedule management and Home screen features coming to Teams; StaffHub will be retired25.09.2018 22:13:00208Normal25.09.2018 22:13:0001.06.2019 09:00:00AwarenessAdvisoryMessageCenter
MC143569We’re making changes to Exchange Web Services for Office 36503.07.2018 22:15:00292Normal03.07.2018 22:15:0013.11.2020 09:00:00AwarenessAdvisoryExchange OnlineMessageCenter
MC143503Update on Visio Web Access from SharePoint Online02.07.2018 17:28:00293Normal02.07.2018 17:28:0030.10.2019 08:00:00ActionAdvisorySharePoint OnlineMessageCenter
MC134661Important update on Windows phone apps for Skype for Business21.04.2018 00:52:00366Normal21.04.2018 00:52:0015.01.2020 08:00:00AwarenessAdvisorySkype for BusinessMessageCenter
IDTitleLastUpdatedTimeLastUpdatedDaysAgoSeverityStartTimeEndTimeActionTypeClassificationAffectedServiceMessageType
IDPublishedTimePublishedDaysAgoTitleMessageLastUpdatedTimeLastUpdatedDaysAgoSeverityStartTimeEndTimeActionTypeClassificationAffectedServiceMessageType
MC17800819.04.2019 18:22:002Updated Feature: Changes to definition of Files Shared Internally

We have identified telemetry issues with the Sharing Report that resulted in inaccurate counts for files shared internally and files shared externally. We are making updates that will address these issues and improve report accuracy. We'll begin rolling this feature out soon.

After the update, “Files shared internally” is the number of files that have been shared with users within the organization, or with users within groups (that might include external users).

Also, “Files shared externally” might see an increase in the numbers as there are additional events that are being tracked and categorized within external sharing.

Please note that we are working on changes to further improve clarity over time.

[How does this affect me?]

In some cases, files shared internally or externally were being improperly counted. Specifically, events where files were being shared with security groups or Office 365 groups. Moving forward these will now be counted as Files Shared Internally. This update will address these issues going forward, additionally we will backfill the last 180 days to ensure continuity.

We will be rolling out this change starting May 15th, 2019.

[What do I need to do to prepare for this change?]

There is nothing you need to do to prepare for this change. Please click Additional Information to learn more about the Microsoft 365 analytics data model.


Information on SharePoint activity reports.

Information on OneDrive for Business activity reports.

19.04.2019 18:22:002Normal19.04.2019 18:22:0016.05.2019 09:00:00AwarenessAdvisorySharePoint Online,Power BI,OneDrive for BusinessMessageCenter
MC17797719.04.2019 00:58:003Office 365 Skype for Business will retire 3DES starting July 10, 2019

As previously communicated (MC171089) Office 365 Skype for Business is planning to move all of our online services to Transport Layer Security (TLS) 1.2+ to provide best-in-class encryption, and to ensure our service is more secure by default.


As part of this plan, we’ll be retiring 3DES beginning July 10, 2019.


[How does this impact me?]

Starting July 10, 2019, Office 365 Skype for Business will begin retiring 3DES. This means that all connections to Office 365 Skype for Business using the cipher 3DES will not work. Clients that still require 3DES such as Lync Phone Edition, Lync Mac 2011 and Lync 2010 will not be able to login to Office 365 Skype for Business.

Expect issues connecting to Office 365 Skype for Business services if you are using 3DES from this date onwards. TLS 1.0/1.1 connections without the 3DES cipher will not be affected.

[What should I do to prepare for this change?]

Update or replace clients and devices that rely on 3DES to connect to Office 365 Skype for Business prior to July 10, 2019.

Please review the Additional Information for more guidance details.

19.04.2019 00:58:003Normal19.04.2019 00:58:0030.08.2019 09:00:00ActionAdvisorySkype for BusinessMessageCenter
MC17796019.04.2019 00:24:003Updated feature: Group-connected team site homepageWe’re updating group-connected team site homepages. We'll begin rolling this feature out soon.

[How does this affect me?]
Many group-connected team sites that were created in 2016, 2017, or the first half of 2018 were created with just two web parts on the homepage: News and Activity. In early 2018, we released an update where all new sites started getting four web parts on the homepage: News, Activity, Quick Links, and Documents. We’re now upgrading all existing two web part homepages to show four web parts. This only affects homepages that have not been edited and saved by a user. Homepages that have been edited and saved will not be affected.

We'll be rolling this out in mid-May 2019 to all SharePoint Online organizations.

[What do I need to do to prepare for this change?]
There is nothing you need to do to prepare for this change. Please click Additional Information to learn more.
19.04.2019 00:24:003Normal19.04.2019 00:24:0015.06.2019 09:00:00AwarenessAdvisorySharePoint OnlineMessageCenter
MC17790518.04.2019 01:59:004Updated feature: Sharing links that block downloads for Office files

We’re updating Sharing links that block download for Office files. We'll begin rolling this feature out soon.

This message is associated with Office 365 Roadmap ID: 27499.

[How does this affect me?]

We are updating the feature that lets users create sharing links which block download for Office files. First, we will expand support for "specific people" links. Second, we will allow users to create "block download" links from File Explorer, Office apps, and the rest of the apps which use the common Office 365 file sharing experience.

We'll be gradually rolling this out to Standard Release organizations over the course of this week, and the roll out will be completed worldwide by mid-May 2019.

[What do I need to do to prepare for this change?]

There is nothing you need to do to prepare for this change. Please click Additional Information to learn more.

18.04.2019 01:59:004Normal18.04.2019 01:59:0015.06.2019 09:00:00AwarenessAdvisorySharePoint OnlineMessageCenter
MC17789617.04.2019 23:16:004New Feature: Office 365 Group card enhancements

New feature: Office 365 Group card enhancements: search members, renew groups, approve pending members

End users will soon be able to search members in the Office 365 Groups hover card that is available on Outlook on the web and SharePoint Online. As well, group owners will also be able to renew groups and approve pending members from the expanded view of the hover card.

No net new functionality is being introduced--the functionalities already exist in other parts of Outlook on the web or SharePoint Online.


This message is associated with Microsoft 365 Roadmap ID 49175


[How does this affect me?]

Users will no longer need to leave the page that they were working in to do these tasks.

We'll be gradually rolling this out, beginning with Targeted release users, then with Standard release customers in April, and the roll out will be completed worldwide by the end of June.

[What do I need to do to prepare for this change?]

There is nothing you need to do to prepare for this change.

17.04.2019 23:16:004Normal17.04.2019 23:16:0019.07.2019 09:00:00AwarenessAdvisoryExchange Online,SharePoint OnlineMessageCenter
MC17781716.04.2019 19:50:005New Feature: Busy on Busy in Microsoft Teams

Busy on Busy in Microsoft Teams is a new Office 365 feature. We’ll begin rolling this feature out soon.

This message is associated with Microsoft 365 Roadmap ID: 49990.

[How does this affect me?]

Busy on Busy is a feature that allows callers to know if a user is already on another call or meeting when contacting them. When a call comes in to a user who is already engaged in a call or meeting, this setting alerts the calling party that the user is busy by playing a busy signal or an appropriate message.

This feature can be enabled using the enable Busy on Busy setting in the Teams Calling Policy. It is off by default and requires administrator action to enable.

We'll be gradually rolling this out to all Teams organizations towards the end of April, and the roll out will be completed worldwide by the end of May 2019.

[What do I need to do to prepare for this change?]

There is nothing you need to do to prepare for this change. Please click Additional Information to learn more.

16.04.2019 19:50:005Normal16.04.2019 19:50:0001.07.2019 09:00:00AwarenessAdvisoryMicrosoft TeamsMessageCenter
MC17781516.04.2019 19:43:005Updates are coming to the authentication behavior on Azure AD (M365) sign-in pages

There are updates coming to the authentication behavior on Azure AD (M365) sign-in pages. We'll begin rolling these changes out soon.

This message is associated with Microsoft 365 Roadmap ID: 33845.

[How does this affect me?]

Azure AD sign-in uses a process, called Home Realm Discovery, to determine where to send a user to authenticate after they enter their username on the sign-in screen. This process will be updated with an upgraded user lookup behavior. The new behavior will make intelligent decisions by reading tenant and user level settings based on the username entered on the sign-in page. This functionality will pave the path towards a passwordless future by enabling alternative credentials like FIDO 2.0.

After this change takes place, we'll check to see if the username that is entered on the sign-in page exists in their respective domain before deciding where to redirect the user to provide their credentials. Additionally, this behavior will introduce new and improved error messaging on the sign-in pages if the username the user entered doesn't match an account in the respective domain.

We'll begin gradually rolling this out in early May, and the roll out will be completed worldwide by mid-May, 2019.

[What do I need to do to prepare for this change?]

You don't need to do anything to prepare for this change. Please click Additional information to learn more.

16.04.2019 19:43:005Normal16.04.2019 19:43:0019.06.2019 09:00:00AwarenessAdvisoryMessageCenter
MC17781216.04.2019 19:02:005Now use larger, more flexible image types to upload your company logo in the Office 365 navigation barWe are modernizing our navigation bar customization to help you represent your brand across Office 365.
This message is associated with Microsoft 365 Roadmap ID: 46636.
Now, you’ll be able to upload your custom logo of any file size and of any format via a URL in order to improve the clarity of the logo image that your users see in their Office 365 navigation bar across their Office applications, like SharePoint Online and Office.com.
After setting your custom logo you can configure it to point to your company or intranet portal, enabling easy access to your users.
Starting in late April, we’ll begin rolling this out to Targeted Release organizations. Worldwide availability is expected by the end of May 2019.
You don't need to do anything and can start taking advantage of the updated features, once available. Please click Additional Information to learn more.
16.04.2019 19:02:005Normal16.04.2019 19:02:0001.07.2019 09:00:00AwarenessAdvisoryMessageCenter
MC17765312.04.2019 20:13:009Dynamics 365 - Updates coming to the authentication behavior on Dynamics 365 sign-in pagesDynamics 365 sign-in uses a process to determine where to send a user to authenticate after they enter their username on the sign-in screen. This process will be updated with an upgraded user lookup behavior. The new behavior will make intelligent decisions by reading tenant and user level settings based on the username entered on the sign-in page. This will pave the path towards a password-less future by enabling alternative credentials like FIDO (Fast Identity Online) 2.0.
[How does this affect me?] After this change takes place, Microsoft will check to see if the username that is entered on the sign-in page exists in their respective domain before deciding where to redirect the user to provide their credentials. Additionally, this behavior will introduce new and improved error messaging on the sign-in pages if the username the user entered does not match an account in the respective domain.
[What do I need to do to prepare for this change?] This feature will begin rolling out for managed domains (cloud-only) in May 2019 and for federated domains by the end of 2019. If you or your organization have practices that depend on the old domain level HRD (Home Realm Discovery), it is important that you update the employee authentication documentation, train employees to use their actual username to sign in, and notify your helpdesk of this change. The exact roll out date for federated domains will be dependent on customer feedback.
Learn more about this update at https://aka.ms/user-level-HRD/
12.04.2019 20:13:009Normal12.04.2019 20:13:0031.12.2019 19:13:00AwarenessAdvisoryMessageCenter
MC17765112.04.2019 19:52:009We're making an update to Office 365 Enterprise plan names

We’re updating Office 365 Enterprise plan names. This change will be made in late April, 2019.

[How does this affect me?]

The license display names of the Office 365 Enterprise plans will be updated to remove the word "Enterprise" (e.g. "Office 365 Enterprise E3" will be updated to "Office 365 E3").

This name change will go into effect on April 30, 2019.

[What do I need to do to prepare for this change?]

You don't need to do anything, but may consider updating your user training, and notifying your helpdesk.

12.04.2019 19:52:009Normal12.04.2019 19:52:0001.06.2019 09:00:00AwarenessAdvisoryOffice 365 PortalMessageCenter
MC17760712.04.2019 01:32:0010Dynamics 365 - Changes are coming to your sign-in page - Branding for Sign-out and Authentication Error Screens[Summary] We’re updating the sign out and authentication error pages to show company branding. We'll begin rolling this feature out soon.
[Details] Company branding on the Dynamics 365 sign-in page allows tenants to customize the login experience for their users. At the moment, this customization only applies to the username, password and Multi-Factor Authentication screens. This change is going to extend customization to the sign out and error screens as well.
If customers have configured company branding for the Dynamics 365 sign-in screens on their tenants, their users will start to see these customizations on the sign out and authentication error screens as well. We'll be gradually rolling this out to all customers in early-May 2019, and the roll out will be completed worldwide by the end of May.
[Action Required] Customers do not need to do anything, but may want to consider updating their user training, and notifying their helpdesk.
[Target Date] 5/9/2019
12.04.2019 01:32:0010Normal12.04.2019 01:32:0012.05.2019 01:32:09AwarenessAdvisoryMessageCenter
MC17760111.04.2019 23:55:0010New feature: New Outlook on the web - Search filters

New Outlook on the web - Search filters is a new Office 365 feature. We'll begin rolling this feature out soon.


This message is associated with Microsoft 365 Roadmap ID: 50409.


[How does this affect me?]

The new Search filters will allow you to search with more specific terms such as folders, From, To, Subject, keywords, date range, and attachment. To use Search filters, go to the Search box and then click on Filters on the right side of the box.

We'll be gradually rolling this out to Targeted Release organizations beginning in mid-April, and the roll out will be completed worldwide by the end of June 2019.

[What do I need to do to prepare for this change?]

There is nothing you need to do to prepare for this change. Please click Additional Information to learn more.

11.04.2019 23:55:0010Normal11.04.2019 23:55:0001.08.2019 09:00:00AwarenessAdvisoryExchange Online,Outlook.comMessageCenter
MC17759411.04.2019 22:42:0010New Feature: Full-fidelity shared libraries in OneDrive

Full-fidelity shared libraries in OneDrive for Business is a new Office 365 feature. We'll begin rolling this feature out soon.


This message is associated with Microsoft 365 Roadmap ID: 49093.


[How does this affect me?]

Not only can you sync shared libraries from SharePoint Online and Microsoft Teams to your PC or Mac using OneDrive, you can now view shared libraries in OneDrive on the web with support for viewing file metadata. Initial capabilities include viewing ,sorting and grouping by custom metadata and changing your file view to any previously saved file view.


We'll be gradually rolling this out to Targeted Release organizations in mid-April, and the roll out will be completed worldwide by the end of May 2019.


There is nothing you need to do to prepare for this change. The Additional Information will be updated shortly with additional details.

11.04.2019 22:42:0010Normal11.04.2019 22:42:0001.07.2019 09:00:00AwarenessAdvisoryOneDrive for BusinessMessageCenter
MC17759211.04.2019 22:25:0010Updated feature: Structural navigation performance banner

We’re updating the banner for classic sites using structural navigation. We'll begin rolling this feature out soon.

This message is associated with Microsoft 365 Roadmap ID 50442.

[How does this affect me?]

If SharePoint Online detects that structural navigation is causing the page to render slowly, site owners will see the following banner and have the opportunity to learn more:

“Slow performance detected. Your site is using structural navigation, which decreases page performance. Learn how to improve performance by using a different navigation method.”

We'll be gradually rolling this out to Targeted Release organizations in early April, and we anticipate rollout completion by the end of April 2019.

[What do I need to do to prepare for this change?]

There is nothing you need to do to prepare for this change. Please click Additional Information to learn more.

11.04.2019 22:25:0010Normal11.04.2019 22:25:0001.06.2019 09:00:00AwarenessAdvisorySharePoint OnlineMessageCenter
MC17758811.04.2019 20:23:0010New feature: Sign out and authentication error screens to show company brandingWe’re updating the sign out and authentication error pages to show company branding. We'll begin rolling this feature out soon.
This enhancement is related to Microsoft 365 Roadmap ID 50476.
[How does this impact me?] If you have configured company branding for the Microsoft 365 sign-in screens on your tenant, your users will start to see these customizations on the sign out and authentication error screens as well.
We'll be gradually rolling this out to all customers in early-May 2019, and the roll out will be completed worldwide by the end of May.
[What should I do to prepare for this change?] You don't need to do anything, but may consider updating your user training, and notifying your helpdesk. Please click Additional information to learn more.
11.04.2019 20:23:0010Normal11.04.2019 20:23:0031.05.2019 09:00:00AwarenessAdvisoryMessageCenter
MC17758711.04.2019 20:17:0010Feature update: Focus on your active teamsAre too many teams cluttering up your left rail? Over the next few weeks, teams you haven't visited in more than 45 days will be automatically reordered and moved to the bottom "More" category so you can focus on teams you're more active in.
This message is associated with Microsoft 365 Roadmap ID 48621.
This change will does not apply to Office 365 subscriptions for Education.
We'll be gradually rolling this out to all customers in early May, and the roll out will be completed worldwide by the end of June.
[How does this affect me?] Teams you haven't visited in more than 45 days will be automatically reordered and moved to the bottom "More" category. Users will see a dialog that will allow them to view the teams that were moved and choose to accept or undo the move.
Teams Left Nav
[What do I need to do to prepare for this change?] There is nothing you need to do to prepare for this change, but you may want to update your user and helpdesk documentation.
Please click Additional Information to learn more.
11.04.2019 20:17:0010Normal11.04.2019 20:17:0030.05.2019 09:00:00AwarenessAdvisoryMicrosoft TeamsMessageCenter
MC17757911.04.2019 18:36:0010Updated release plan for Sharable links in Word and Outlook for Windows and mobileRecently we announced, via MC175805, updates to Office 365 apps to ensure that document sharing by inserting links in Word, Outlook for Windows and Outlook for iOS uses the permission you’ve set at the organization level for OneDrive and SharePoint.
We received feedback that our plan for when the organization sets the default permission to “Direct: Specific people” did not meet the expectations and needs of some customers. As a result, we are updating our release plans.
This enhancement is related to Microsoft 365 Roadmap IDs 33156 and 33870
[How does this impact me?] In April, the permissions for the links in Outlook for Windows and iOS and Microsoft Word will default to the organization’s Sharing settings in the OneDrive Admin center, either “Shareable: Anyone with the link” or “Internal: Only people in your organization with the link”. If your organization has set sharing to “Direct: Specific people”, there will be no changes to the current experience, only those who already have access to the document will be able to access it.
See Additional Information for more information about setting organization level permissions in OneDrive and SharePoint.
In addition, when you chose to insert a link in Outlook for Windows or a Word document you will see a new dialogue box indicating that a shareable link is being retrieved.
There is no change to cloud attachments.
[What do I need to do to prepare for this change?]
There is nothing you need to do to prepare for this change however you may wish to review the external sharing setting in the OneDrive Admin settings to ensure it complies with your company policies.
11.04.2019 18:36:0010Normal11.04.2019 18:36:0031.07.2019 09:00:00AwarenessAdvisoryMessageCenter
MC17751711.04.2019 00:45:0011Updated Feature: Teams support for Meeting Migration Service

We’re updating Teams support for Meeting Migration Service. We'll begin rolling this feature out soon.

[How does this affect me?]

Currently, the Meeting Migration Service (MMS) updates existing Skype for Business meetings when either users move from on-premises to the cloud or when a user's audio-conferencing settings change. Up till now, the updated meetings have remained Skype for Business meetings.

With this new support, MMS can now convert existing Skype for Business meetings to Teams, and it can also update existing Teams meetings to reflect audio conferencing changes. MMS will be triggered to update a user’s existing meetings in the following scenarios:

  • When a user is migrated from on-premises to the cloud (whether to Skype for Business Online or to TeamsOnly).
  • When an admin makes a change to the user’s audio-conferencing settings
  • When an online user is upgraded to Teams only, or when a user's mode in TeamsUpgradePolicy is set to SfBwithTeamsCollabAndMeetings
  • When you use a PowerShell cmdlet.

We'll be rolling this out to customers starting May 8, 2019, and the roll out will be completed worldwide by the end of May.

[What do I need to do to prepare for this change?]

If you have PowerShell scripts that grant TeamsUpgradePolicy AND you do not want meetings to be migrated to Teams, update these scripts to also pass the new parameter MigrateMeetingsToTeams $false. For details, see: Grant-CsTeamsUpgradePolicy

Otherwise, you don't need to do anything but may consider updating your training and documentation. Please click Additional information to learn more.

11.04.2019 00:45:0011Normal11.04.2019 00:45:0028.06.2019 09:00:00AwarenessAdvisorySkype for Business,Microsoft TeamsMessageCenter
MC17750310.04.2019 21:14:0011Updated Feature: Role changes: Information Protection Administrator and Privileged Role Administrator

We are making some changes to the Information Protection Administrator and Privileged Role Administrator roles.

This enhancement is related to Microsoft 365 Roadmap IDs 50422 and 50424.

[How does this impact me?]

  1. Information Protection Administrator: We are updating the name of this role to “Azure Information Protection Administrator” in the Azure portal and Microsoft 365 admin center.
  2. Privileged Role Administrator: A Privileged Role Administrator can manage only role assignments today. To reduce dependency on the Global administrator we are enabling the additional abilities:
    • ability to consent/revoke any delegated or app permissions (including permissions to Microsoft or Azure Active Directory Graph)
    • ability to create, update, delete Administrative Units, including membership management

We will begin rolling out these changes in May and will be completed in June.

[What should I do to prepare for this change?]

There is nothing you need to do to prepare for this change. We would suggest updating your training and process documentation as appropriate.

Please see additional information to learn more.

10.04.2019 21:14:0011Normal10.04.2019 21:14:0028.06.2019 09:00:00AwarenessAdvisoryMessageCenter
MC17750110.04.2019 19:52:0011Updated - Updated Feature: We’re changing your default SharePoint admin center experience

The new SharePoint admin center will be the default experience for organizations. We have completed rolling out to Office 365 organizations of 50 or fewer licenses, as communicated in MC173771, and are now rolling out more broadly.

This message is associated with Microsoft 365 Roadmap ID 46375.

[How does this affect me?]

The SharePoint admin center experience will default to the new admin center experience. You can switch back to the classic experience as necessary.

We'll be gradually rolling this out in early May and will be complete by the end of June.

[What do I need to do to prepare for this change?]

You don't need to do anything, but may consider updating your user training, and notifying your helpdesk.

To switch to the classic experience temporarily, select “Classic SharePoint admin center” in the left pane of the new SharePoint admin center.

To control the default experience for all global and SharePoint admins in your organization:

In the new SharePoint admin center, select Settings in the left pane, and then select Default admin center experience. Turning the setting to Off will set the classic admin center as default and On will set the new admin center as default. This control is available now.

This change will be skipped for customers that have modified the setting of their default admin center experience.

Please click Additional information to learn more.

10.04.2019 19:52:0011Normal10.04.2019 19:52:0026.07.2019 09:00:00AwarenessAdvisorySharePoint OnlineMessageCenter
MC17749810.04.2019 19:33:0011New feature: Get schedule API on the Microsoft GraphThe Get Schedule API on the Microsoft Graph is a new Office 365 feature. You can use this API today.

This message is associated with Microsoft 365 Roadmap ID: 50092.

[How does this affect me?]
Now, you can get the free/busy availability information for a collection of users, distributions lists, or resources (rooms or equipment) for a specified time period.

You can use this API today.

[What do I need to do to prepare for this change?]
There is nothing you need to do to prepare for this change. Please click Additional Information to learn more.
10.04.2019 19:33:0011Normal10.04.2019 19:33:0008.05.2019 09:00:00AwarenessAdvisoryExchange OnlineMessageCenter
MC17742709.04.2019 18:51:0012New feature: audience targeting in SharePoint Online organizational news

SharePoint Online organizational news: audience targeting is a new Office 365 feature. We'll begin rolling this feature out soon.

This message is associated with Microsoft 365 Roadmap ID: 30695.

[How does this affect me?]

Audience targeting for news and highlighted allows page authors and site owners to tag pages and news posts with Azure Active Directory groups, and filter content within these web parts to people within those groups.

We'll be gradually rolling this out to Targeted Release “entire org” customers in mid-April, and we anticipate rollout completion by the end of June 2019.

[What do I need to do to prepare for this change?]

You don't need to do anything, but may consider updating your user training, and notifying your helpdesk. Please click Additional information to learn more.

09.04.2019 18:51:0012Normal09.04.2019 18:51:0001.07.2019 09:00:00AwarenessAdvisorySharePoint OnlineMessageCenter
MC17724405.04.2019 23:19:0016Microsoft Kaizala Pro will be included as part of your Office 365 service starting late-May

Microsoft Kaizala Pro will be available as part of your Office 365 plan beginning in late-May 2019.


Microsoft Kaizala Pro is a simple and secure work management and messaging app that brings unique capabilities to Microsoft 365 with its ability to have very large, flexible group types and the ability to connect and engage with people outside of an organization’s directory – including contract workers, vendors, partners, suppliers, customers and citizens. Kaizala enables phone number-based identity for easy onboarding, and a simple user experience for messaging and work management through the open directory. With Kaizala Pro, organizations own the data within their Office 365 connected Kaizala groups.


[How does this impact me?]


Kaizala Pro will be visible in the Office 365 app launcher and will be on-by-default for your organization.

Users will start seeing a Microsoft Kaizala icon in late-May 2019. Additionally, they will be able to start using the Kaizala Management Portal and link their Office 365 account on the Kaizala mobile app.

[What should I do to prepare for this change?]


If you would like to allow users to access Microsoft Kaizala, no action is needed. If you would like to disable Kaizala for your organization, you can follow the instructions for the tenant-level admin control.

Please click Additional Information to learn more about Kaizala.


05.04.2019 23:19:0016Normal05.04.2019 23:19:0028.06.2019 09:00:00AwarenessAdvisoryMicrosoft KaizalaMessageCenter
MC17724305.04.2019 23:09:0016Microsoft Kaizala Pro will be turned on by default starting late-May

Microsoft Kaizala Pro will be turned on for your tenant by default starting late-May 2019.

Microsoft Kaizala Pro is a simple and secure work management and messaging app that brings unique capabilities to Microsoft 365 with its ability to have very large, flexible group types and the ability to connect and engage with people outside of an organization’s directory – including contract workers, vendors, partners, suppliers, customers and citizens. Kaizala enables phone number-based identity for easy onboarding, and a simple user experience for messaging and work management through the open directory. With Kaizala Pro, organizations own the data within their Office 365 connected Kaizala groups.


[How does this affect me?]

As previously communicated, Kaizala Pro will be visible in the Office 365 app launcher. The change you will experience is Kaizala Pro will now be on-by-default for your organization.

Users will start seeing a Microsoft Kaizala icon in late-May 2019. Additionally, they will be able to start using the Kaizala Management Portal and link their Office 365 account on the Kaizala mobile app.

[What do I need to do to prepare for this change?]

If you would like to allow users to access Microsoft Kaizala, no action is needed. If you would like to disable Kaizala for your organization, you can follow tenant-level admin control instructions.

Please click Additional Information to learn more about Kaizala.


05.04.2019 23:09:0016Normal05.04.2019 23:09:0028.06.2019 09:00:00AwarenessAdvisoryMicrosoft KaizalaMessageCenter
MC17719905.04.2019 05:14:0017Changes to Coming Soon in Outlook for WindowsAs announced in MC147799 in September 2018, we introduced a new “Coming Soon” feature that offers a preview of new user experience updates in Outlook for Windows and provides you and your users an opportunity to try the experience and to provide feedback. This month, we’re rolling out a new density setting to control the amount of space between emails in the message list, as well as spacing around some of the elements visible when composing a message. This setting will show up for customers who have Coming Soon turned on.
All of the experience updates that are now behind Coming Soon will be rolling out as the default experience to all Monthly Channel customers in May 2019. These feature updates are not yet available for GCC organizations.
This message is associated with Microsoft 365 Roadmap IDs: 26542 and 46976.
[How does this affect me?] Since we introduced Coming Soon, we gained a lot of valuable feedback about the user experience updates. The majority of feedback on these improvements is positive, but we’ve also heard from some users that they prefer tighter spacing in emails over the looser spacing that was designed to make the message list easier to scan visually.
Now when you toggle Coming Soon to “On” you’ll have access to the new density setting option that’s located in the View tab in your Outlook ribbon. Similar to switching between the simplified and classic Ribbon, you can switch between standard and tighter spacing from the View tab in the ribbon. We appreciate your engagement with Coming Soon features and your feedback, and we hope to continue receiving your suggestions on features in preview.
In May, the other user experience updates previously introduced in the Coming Soon pane will become the default experience and the on/off toggle and the Coming Soon pane will no longer be available. The Coming Soon preview pane and toggle may re-appear when we are ready to roll out additional capabilities in preview. To review the features that are now part of Outlook for Windows, please reference the Outlook blog post that covers them here.
[What do I need to do to prepare for this change?] There’s nothing that you need to do to prepare for this change, but we suggest that your users explore the Coming Soon pane and learn about the density setting option, as this feature will soon be on-by-default.
Please click Additional Information to learn more.
05.04.2019 05:14:0017Normal05.04.2019 05:14:0001.07.2019 09:00:00AwarenessAdvisoryExchange OnlineMessageCenter
MC17712104.04.2019 03:58:0018Updated Feature: New setting in CsTeamsMeetingPolicy to manage meetings chat

We’re updating the way meetings chat is controlled by creating a new, separate setting in CsTeamsMeetingPolicy to manage meetings chat, as a change from previous practice where meetings chat followed CsTeamsMessagingPolicy. We'll begin rolling this feature out soon, but will do it in stages to provide time for customers to make any changes.


[How does this affect me?]

At customers' request, we are making some changes to the way meetings chat is controlled. Prior to the change, it was controlled by the AllowUserChat setting of the CsTeamsMessagingPolicy. After this change, it will be controlled by a new setting, MeetingChatEnabledType, of the CsTeamsMeetingPolicy.

The change will be rolled out selectively on the basis of users’ upgrade mode:

  • Users with effective upgrade mode of SfBOnly, SfBWithTeamsCollab, or SfBWithTeamsCollabAndMeetings do not have access to the Chat tab and hence do not conduct private or group chat in Teams. However virtually all such customers want to and should be permitted to chat in meetings, and many have requested this capability. Prior to this change they were not able to do so. For these users, this change will take effect on or after April 9.

  • On the other hand, users with effective upgrade mode of Islands or TeamsOnly do have access to the Chat tab unless chat has been explicitly disabled in CsTeamsMessaging policy. When that happens, they also do not have access to meetings chat today. An example is EDU tenants, who frequently ban the use of all sorts of chat (both private chat, group chat and meetings chat) for students. For these users, this change will take effect on or after May 15. Prior to the change, tenant admins should review users for whom they want meetings chat to remain off, and make sure these users are granted the new setting.

The roll out will be completed worldwide for all tenants by 5/31/2019.


[What do I need to do to prepare for this change?]

Review your requirements and policies with respect to meetings chat. If you do not require meetings chat to be off for any user, you do not need to do anything. If you require meetings chat to be off for specific users, we recommend you apply CsTeamsMeetingPolicy's MeetingChatEnabledType setting with the Enum value of Disabled to these users.


The Additional Information will be updated shortly to reflect these changes.

04.04.2019 03:58:0018Normal04.04.2019 03:58:0030.06.2019 08:00:00AwarenessAdvisoryMicrosoft TeamsMessageCenter
MC17712204.04.2019 03:42:0018Reminder: SharePoint tenant opt-out for modern lists is retiring in 2019As previously communicated in MC172925 in February 2019, we're making some changes to how environments can opt out of modern lists in SharePoint.
Starting April 24, 2019, it will no longer be possible to restrict an entire organization (tenant) to classic mode for lists and libraries.
[How does this impact me?] In 2016, we introduced a new “modern” experience for SharePoint, bringing extensibility, accessibility, and responsive design to a complete overhaul of the user experience. Since then, modern has been the center of innovation in SharePoint and OneDrive, although classic mode remains supported and available. We’re making it easier for users to get to our latest feature updates.  Users will benefit from enhancements and new features such as attention views, PowerApps integration, Flow, column formatting, and the filters pane.
Starting April 24th, 2019, it will no longer be possible to restrict an entire organization (tenant) to classic mode for lists and libraries. The setting that previously allowed this opt-out will no longer appear in the UI, and tenants that were previously using the setting to opt out of modern will be switched to using the modern experience by default.  This change will roll out between April 24th and May 31st. After the change affects your environment, lists and libraries that are in classic mode as a result of tenant opt-out will automatically be shifted to modern.
There are no plans to remove classic mode and we’ll maintain the current feature set for classic lists and library experiences. Lists and libraries may still use classic mode using the granular opt-out switches that we provide at the site collection, site, list, and library levels.  Additionally, lists that use certain features and customizations that are not supported by modern will still be automatically switched to classic mode.
Please note that we cannot predict exactly what day this change will affect your environment during this rollout.  However, you are welcome to control this change yourself by configuring your tenant to use modern lists before the change makes that mandatory.
[What should I do to prepare for this change?] The SharePoint Modernization scanner identifies sites and lists that have customizations that are not supported by modern UI.  Although many of these lists will automatically remain in classic mode even after this change, you may wish to keep some sites running entirely in classic to avoid users switching between different experience modes within a single site.
Administrators can use a PowerShell script to enable or disable the modern experience for a single site collection or for a list of site collections as provided by the SharePoint Modernization scanner.  Alternately, users can still use the “return to classic” option on modern views of lists or libraries to temporary return to classic, list owners can use List Settings to configure that list to use the classic experience for all users, and site collection owners can use Site Collection
04.04.2019 03:42:0018Normal04.04.2019 03:42:0031.05.2019 09:00:00ActionAdvisorySharePoint OnlineMessageCenter
MC17701303.04.2019 00:44:0019New feature: Easily add new members to your teamThe ability for team members to request member additions in Teams is a new Office 365 feature. We'll begin rolling this feature out soon.

This message is associated with Microsoft 365 Roadmap ID: 48396.

[How does this affect me?]
With this feature enabled, team members can request for other users to be added to their team. Simply click on ‘Add member’ and select the users you want to add to your team. This sends a team join request on behalf of the user you’re trying to add. The team owner(s) will get a notification to accept or deny the request.

We're also adding support for in-app notifications for self-join requests.

We'll be gradually rolling this out to all customers in early April, and the roll out will be completed by mid-April, 2019.

[What do I need to do to prepare for this change?]
There is nothing you need to do to prepare for this change. Please click Additional Information to learn more.
03.04.2019 00:44:0019Normal03.04.2019 00:44:0031.05.2019 09:00:00AwarenessAdvisoryMicrosoft TeamsMessageCenter
MC17699202.04.2019 18:36:0019New Feature: To-Do

We are excited to announce the To-Do & Planner Integration is a new Office 365 feature. We'll begin rolling this feature out soon.

This message is associated with Microsoft 365 Roadmap ID 48624

[How does this affect me?]

Users who opt-in to the Planner integration will be able to see and edit tasks they have been assigned to in Planner within To-Do. These tasks will surface in the "Assigned to me" list, but will also appear in To-Do search results, My Day suggestions, and the Planned smart list (all tasks with a due date). Users may turn off this integration at any time via the To-Do Settings menu.

In order to use this integration in the Outlook Web task module, you must have the New Tasks module enabled. We previously announced this feature in February via MC173377

We'll be gradually rolling this out to customers in April, 2019, and the roll out will be completed worldwide by the end of May 2019.

This roll out is excluded from Office 365 subscriptions in GCC.

[What do I need to do to prepare for this change?]

There is nothing you need to do to prepare for this change.

02.04.2019 18:36:0019Normal02.04.2019 18:36:0015.06.2019 09:00:00AwarenessAdvisoryPlanner,Microsoft To-DoMessageCenter
MC17691101.04.2019 19:18:0020StaffHub to Shifts in Microsoft Teams migration update

As previously communicated in MC149144 on September 24, 2018, Microsoft Teams is evolving to include a new set of capabilities that will simplify schedule management and help deliver the tools for every worker to get the job done. As a result, we will be retiring Microsoft StaffHub on October 1, 2019 and we will be focusing our investments on Microsoft Teams. After October 1, 2019 users that attempt to log in to StaffHub will be greeted with a message directing them to download Microsoft Teams.


To help you in your transition to Microsoft Teams, we ask that you review the details below for pre-requisites related to user and data migration across Microsoft Teams and StaffHub.

[How does this affect me?]

If you’re receiving this notice, you have one or more people in your organization who currently use Microsoft StaffHub. Please communicate these details to the right stakeholders in your organization.


[What do I need to do to prepare for this change?]

If you would like to move your StaffHub teams to Shifts in Microsoft Teams the following pre-requisites are needed:

  • Microsoft Teams must be enabled for the tenant.
  • Note: Organizations who are still using Skype for Business can enable Teams to run alongside Skype for Business if they aren’t yet ready to upgrade to Teams.
  • StaffHub users must be licensed to use Teams. Teams licenses are available in Office 365 F1, E1, E3 and E5, Microsoft 365 F1, E1, E3 E5, Office 365 Business Premium, and EDU.
  • Office 365 Groups must be enabled for the tenant.
  • Each StaffHub team requires an Office 365 group. If there is no Office 365 group associated with the StaffHub team, a new O365 group will be created at the time you move the StaffHub team.
  • All StaffHub team members must be provisioned AAD users and members of the Office 365 group.
  • StaffHub team owners/managers can convert an inactive accounts and link them with a provisioned account in StaffHub by going to the team settings page and updating the e-mail address to a valid UPN.

OR

Please click Additional Information to learn more.

01.04.2019 19:18:0020Normal01.04.2019 19:18:0030.12.2019 09:00:00AwarenessAdvisoryMessageCenter
MC17671829.03.2019 01:39:0024Voicemail is now available for all VoIP-enabled users in Microsoft TeamsWe’re excited to announce that we’re now providing voicemail capabilities for all VoIP-enabled users in Microsoft Teams. VoIP-enabled users will now be able to receive and hear voicemails in the Teams desktop and web clients. This feature is on-by-default and requires administrator action to disable.
If transcription is enabled for your tenant via Voicemail Policy, your users can also see voicemail transcriptions in their desktop clients, web clients, and in outlook clients.
This message is associated with Microsoft 365 Roadmap ID: 33579.
[How does this affect me?] After this change takes place, VoIP users that do not have voicemail functionality disabled will see the voicemail tab in their calls app in the app bar. Desktop and web clients already show the voicemail tab in the Calls App for Cloud Voice Users.
Voicemail capabilities will not be available for users who have been previously configured with voicemail disabled.
Transcription will also not be available to users and tenants who have transcription disabled. You can enable transcription and voicemail, and this feature will be available for your users.
This change will take place for your organization in late April, 2019.
[What do I need to do to prepare for this change?] Voicemail can be enabled/disabled via the AllowVoicemail setting in TeamsCallingPolicy. Please verify that your users have the appropriate setting to ensure they are configured for your organization’s desired voicemail experience. If you disable voicemail for your users between now and late April, your settings will be honored when the feature becomes available.
For reference materials, please refer to the following topics:
-https://docs.microsoft.com/powershell/module/skype/Set-CsOnlineVoicemailPolicy?view=skype-ps -https://docs.microsoft.com/powershell/module/skype/set-csteamscallingpolicy?view=skype-ps -https://support.office.com/article/check-your-voicemail-in-teams-f8d568ce-7329-4fe2-a6a2-325ec2e2b419
29.03.2019 01:39:0024Normal29.03.2019 01:39:0031.05.2019 09:00:00AwarenessAdvisoryMicrosoft TeamsMessageCenter
MC17670228.03.2019 21:57:0024Updated - We’re increasing access to Microsoft Search across Office 365We’re updating Microsoft Search. We'll begin rolling this feature out soon.

This message is associated with Microsoft 365 Roadmap ID: 34273.

[How does this affect me?]
Microsoft Search is a new enterprise search experience that increases productivity and saves time by delivering more relevant search results. As part of this rollout we'll bring Microsoft Search to SharePoint, Office.com, and Bing.com with a unified search experience for People, Bookmarks, Groups, Locations and more. Search will also become more prominent across Microsoft 365 experiences with the search box moving to a consistent location at the top of Office apps like Word, PowerPoint and Excel as well as productivity apps such as OneDrive and Outlook. Once this update is complete, you will see a new service plan called “Microsoft Search” in the list of plans included with your subscription.

We'll be gradually rolling this out to Targeted Release organizations in late April, and the roll out will be completed worldwide by the end of June 2019.

[What do I need to do to prepare for this change?]
There is nothing you need to do to prepare for this change. Please click Additional Information to learn more.
28.03.2019 21:57:0024Normal28.03.2019 21:57:0001.07.2019 09:00:00AwarenessAdvisoryMessageCenter
MC17669628.03.2019 20:48:0024New feature: Automatic processing of small changes in meeting detailsAutomatic processing of small changes in meeting details is a new Office 365 feature. We'll begin rolling this feature out soon.

This message is associated with Microsoft 365 Roadmap ID: 30674.

As announced at Microsoft Ignite 2018, we are rolling out an improvement to reduce the number of unnecessary meeting message updates seen by attendees. You can see the initial announcement here.

[How does this affect me?]
When an organizer changes non-critical properties of a meeting to which an attendee has already responded, the incoming meeting message update will be automatically processed without the attendee receiving an email in their inbox or having to take additional action. This means that the changes will be applied to the attendee’s calendar event while preserving their existing response, and the incoming meeting message update will be delivered to their Deleted Items folder instead of being delivered to their Inbox.

When the organizer changes critical meeting properties, there will not be any changes to the current meeting experience. Attendees will continue to receive the meeting messages in their Inbox.

The default list of critical properties is:

• Start date or start time
• End date or end time
• Recurrence pattern
• Location

There are a few scenarios in which meeting messages will always be delivered to the invitees' inbox regardless of what was changed about the meeting. By default, meeting messages will always be delivered to the inbox if:

• The attendee is @mentioned in the meeting body.
• The meeting starts within 15 minutes. In cases of recurring series, the next instance of the series is used to determine if the change occurs within 15 minutes.
• The receiving user is a delegate. Whenever a meeting message is received by a calendar delegate, the message will be delivered to the delegate’s Inbox and will never be automatically processed.

[What I do to need to do to prepare for this change?]
If the default settings work for your organization, then there is nothing you need to do.
If you would like to change what is considered critical or non-critical (for example: you want changes to meeting Location to be considered non-critical), you can change the default settings by using the Set-OrganizationConfig cmdlet and the -VisibleMeetingUpdateProperties parameter.

If you want to turn off this behavior entirely, you can specify a value of ‘AllProperties’, which will make all meeting message updates visible (this is the current behavior).

We'll be gradually rolling this out in early April, and the roll out will be completed worldwide by the end of June 2019.

Please reference the Additional Information link to learn more on how to configure this update.
28.03.2019 20:48:0024Normal28.03.2019 20:48:0031.07.2019 09:00:00AwarenessAdvisoryExchange OnlineMessageCenter
MC17654827.03.2019 01:28:0026New feature: Praise in Microsoft TeamsPraise is a new Microsoft Teams feature that gives users the option to send Praise badges to their colleagues, and we are beginning the rollout starting today. This feature is on-by-default and requires administrator action to disable.
This message is associated with Microsoft 365 Roadmap ID: 49172.
[How does this affect me?] With Praise, your users will be able to recognize their colleague’s contributions by sending various badges their way. “Leadership,” “team player,” and “problem solver” are just a few options.
We’ve begun rolling this out to all Teams organizations and we’ll complete the rollout in late April 2019. This feature is not currently available for GCC organizations.
[What do I need to do to prepare for this change?] If you would like to disable this feature, you’ll need to make the change by accessing your Microsoft 365 admin center. Please click here for supporting content regarding Teams management.
Otherwise, there is nothing you need to do to prepare for this change. Please click Additional Information to learn more.
27.03.2019 01:28:0026Normal27.03.2019 01:28:0001.06.2019 09:00:00AwarenessAdvisoryMicrosoft TeamsMessageCenter
MC17651526.03.2019 19:26:0026Updated rollout of Mail Reads within Exchange Online Mailbox Audit

In MC171679 we introduced audit of mail reads/accessed by default for owners, admins and delegates under the MailItemsAccessed action, with automatic availability of the action for users on default audit configuration.

We have rolled back the feature, at this time, and so the MailItemsAccessed action will no longer be available.

This enhancement is related to Microsoft 365 Roadmap ID 32224.

[How does this impact me?]

Since the audit action has been rolled back, records for MailItemsAccessed will not be available for both Exchange Auditing and Unified Audit logs. You can continue to use MessageBind to have visibility to Mailread actions. This change does not impact the remaining set of verbs, or the process of enabling mailbox auditing by default.

[What should I do to prepare for this change?]

There is no action for you at this time. We plan to reinitiate the rollout of the MailItemsAccessed audit action soon and will send additional communication to inform you of the new timeline.

26.03.2019 19:26:0026Normal26.03.2019 19:26:0024.05.2019 21:30:00AwarenessAdvisoryExchange OnlineMessageCenter
MC17642125.03.2019 21:44:0027Updated Feature: Mail flow insights

We’re releasing new Mail flow insights. There will be 6 new insights/reports added on the Mail flow dashboard in Security & Compliance Center. We'll begin rolling this feature out soon.


This message is associated with Office 365 Roadmap ID 49361.


[How does this affect me?]

You will be able to see more insights for your organization's mail flow.


We'll be gradually rolling this out to Targeted Release ("entire org") customers in early April, and the roll out to all customers is planned in May and will be completed worldwide by early June.


[What do I need to do to prepare for this change?]

There is nothing you need to do to prepare for this change. Please click Additional Information to learn more.


Please click Additional information to learn more.

25.03.2019 21:44:0027Normal25.03.2019 21:44:0028.06.2019 09:00:00AwarenessAdvisoryExchange Online,Exchange Online ProtectionMessageCenter
MC17625021.03.2019 21:45:0031New feature: Outlook mobile app configuration policiesWe’re rolling out support for additional app configuration setting capabilities in Outlook for iOS and Android in lockstep with the availability of an enhanced configuration policy portal page in Microsoft Intune.
This message is associated with Microsoft 365 Roadmap IDs: 42512 and 42521.
[How does this affect me?]
For enrolled devices, you’ll be able to manage the general app configuration settings for Outlook mobile that have an on/off option such as saving contacts, blocking external images, requiring biometric-based access (iOS only), Focused Inbox and External Recipient MailTips.
These settings can now be managed through an App Configuration Policy in Intune or via your existing MDM solution.
Whether deploying a new set of users or simplifying how existing users are supported, you will be able to manage the app configuration settings in Outlook mobile using Microsoft Intune or your existing MDM solution. Security related settings with on/off options can be managed by administrators and configured to prevent users from changing them. Other settings such as Focused Inbox will continue to be adjustable by users. Configuring these options can deliver a consistent experience for Outlook mobile on your managed devices and help keep your company data safe. This can also help reduce the calls to your helpdesk and simplify the support process for those users.
We are launching these capabilities today (Outlook for iOS is already in the Appstore) and we anticipate rollout for Outlook for Android to be fully completed by March 28, 2019.
[What should I do to prepare for this change?] There is nothing you need to do to prepare for this change. To learn more about deploying app configuration settings and securing Outlook mobile in the enterprise, visit the Tech Community or click Additional Information below.
21.03.2019 21:45:0031Normal21.03.2019 21:45:0028.04.2019 09:00:00AwarenessAdvisoryMessageCenter
MC17624621.03.2019 20:32:0031We're making some changes to how you manage restricted users

Restricted Users is a new Office 365 feature. We'll begin rolling this feature out soon. It is a replacement for the Exchange Action Center.

This message is associated with Microsoft 365 Roadmap ID: 31546.

[How does this affect me?]

The Action Center has been moved to the Security and Compliance Center (SCC) as a new feature called the Restricted Users portal. Administrators can now use SCC to remove restrictions from user accounts that have been blocked from sending mail to external users due to suspicious activity. We plan on expanding this feature to automate remediation actions that check for things like compromise, but also prevention tips like password change and enabling MFA.

We began gradually rolling this out in early March, and we anticipate roll out completion worldwide by the end of March 2019.

[What do I need to do to prepare for this change?]

There is nothing you need to do to prepare for this change. Please click Additional Information to learn more.

21.03.2019 20:32:0031Normal21.03.2019 20:32:0001.05.2019 09:00:00AwarenessAdvisoryExchange Online,Exchange Online ProtectionMessageCenter
MC17624321.03.2019 18:59:0031Updated Feature: Microsoft Teams Commercial Cloud Trial

We’re updating the Microsoft Teams Commercial Cloud Trial. We'll begin rolling this feature out soon.

This message is associated with Office 365 Roadmap ID 49456.

[How does this affect me?]

With the updated Microsoft Teams Commercial Cloud Trial offering, we are making it easier to manage all end-user initiated Teams trials. This will now be owned and controlled by the billing admin of the tenant, making this consistent with all other Microsoft 365 offers.

Starting in late April, all new Teams Trial users will begin leveraging this new offering. We will begin rolling out support for the migration of existing Teams Trial users to this new offering in late April and complete by early June. Once support is rolled out, users will be automatically migrated to the new offering next time they log into Teams.

[What do I need to do to prepare for this change?]

There is nothing you need to do to prepare for this change. Please click Additional Information to learn more.

21.03.2019 18:59:0031Normal21.03.2019 18:59:0031.05.2019 09:00:00AwarenessAdvisoryMicrosoft TeamsMessageCenter
MC17624021.03.2019 17:41:0031New Feature: Autodesk integration for DWG files

New feature: Autodesk integration for DWG files

Autodesk integration for DWG files is a new Office 365 feature. We'll begin rolling this feature out soon.


This message is associated with Microsoft 365 Roadmap ID 33414


[How does this affect me?]

With the release of Autodesk integration for DWG files users will see actions available on the command bar and pop-up menus to open DWG files in AutoCAD (web app) in OneDrive for Business and SharePoint Online.


Tenant administrators will be able to disable this functionality through use of a PowerShell command if desired. Details for the use of PowerShell will be updated in the SharePoint Online Cmdlets documentation.


We'll be gradually rolling this out to Targeted Release "entire org" customers in mid March, and the roll out will be completed worldwide by the end of March.


[What do I need to do to prepare for this change?]

There is nothing you need to do to prepare for this change. Please click Additional Information to learn more.

21.03.2019 17:41:0031Normal21.03.2019 17:41:0030.04.2019 09:00:00AwarenessAdvisorySharePoint OnlineMessageCenter
MC17602819.03.2019 01:36:0034New feature: Smart time suggestions in Outlook on the webSmart time suggestions in Outlook on the web is a new Microsoft 365 feature. We'll begin rolling this feature out soon.
This message is associated with Microsoft 365 Roadmap ID: 48581.
[How does this affect me?] With smart time suggestions, when you schedule a meeting in Outlook on the web, it will recommend days and times when your attendees are available to meet so you can easily find a time that works for everyone. Smart time suggestions will work only if free/busy information is available.
We'll be gradually rolling this out to Targeted Release organizations this week, and the roll out will be completed worldwide by the end of April. This feature is not currently available for GCC organizations.
[What do I need to do to prepare for this change?] There is nothing you need to do to prepare for this change. To learn more about this feature, please read the "Create a meeting request or appointment" in the Additional Information link.
19.03.2019 01:36:0034Normal19.03.2019 01:36:0001.06.2019 09:00:00AwarenessAdvisoryExchange OnlineMessageCenter
MC17591216.03.2019 01:09:0037Updated Feature: "Insights by MyAnalytics" updated timeline and additional control

We previously announced the rollout of MyAnalytics via Message Center. This message is to update you on changes to availability and additional control functionality.

Starting April 15th you could begin to manage "Insights by MyAnalytics" at the tenant level from the Exchange Admin Center. The add-in functionality will begin rolling out on May 15th to give you additional time to manage your settings. We have provided this additional time and control so you can tailor the roll out of “Insights by MyAnalytics” to your organization.

This message is associated with Microsoft 365 Roadmap ID 45625.

This change will roll out to all customers with Microsoft 365 E5, E3, Business, Office 365 E5, E3, E1, Business Premium and Business Essentials licenses.

[How does this impact me?]

You may begin to see “Insights by MyAnalytics” in the Exchange Admin Center on April 15th. Click here for detailed instructions for how to manage Insights by MyAnalytics from the Exchange Admin Center.

[What should I do to prepare for this change?]

You don't need to do anything to prepare for this change.

The add-in is subject to the same GDPR compliance terms as Office 365, and all insights are only available to end users—no Admin or manager can see those insights. The add-in does not begin processing data for insights until a user clicks to enable it. Insights are never stored outside the user’s mailbox by the add-in. Click here to learn more about how Microsoft protects your privacy.


Please click Additional Information to learn more.

16.03.2019 01:09:0037Normal16.03.2019 01:09:0030.04.2019 09:00:00AwarenessAdvisoryMessageCenter
MC17588515.03.2019 17:23:0037Updated Feature: Updates to Microsoft Whiteboard

We're making several changes to Microsoft Whiteboard that will roll out over the next 3-4 months.


  1. For all organizations with Whiteboard - Microsoft Whiteboard will appear as an available product in Office 365 and the service principal will be added to appropriate tenants that have Whiteboard enabled.
  2. For all Office 365 tenants with Whiteboard located in Europe - Microsoft Whiteboard will automatically store whiteboard content in datacenters in that region.
  3. For all organizations with Surface Hubs – If you manage Surface Hubs, the legacy 2016 application of Whiteboard will be upgraded to the latest version and the legacy version will no longer receive updates.


[How does this impact me?]

You are receiving this message because our reporting indicates that Microsoft Whiteboard is available for your tenant.


[What should I do to prepare for this change?]

You don't need to do anything, but may consider updating your user training, and notifying your helpdesk.


Please click Additional information to learn more.

15.03.2019 17:23:0037Normal15.03.2019 17:23:0015.08.2019 09:00:00AwarenessAdvisoryMessageCenter
MC17583915.03.2019 02:40:0038New feature: Microsoft Teams for Firstline Workers: Microsoft Graph API for ShiftsThe Microsoft Graph API for Shifts is a new Office 365 feature. We'll begin rolling this feature out soon.
This message is associated with Microsoft 365 Roadmap ID: 49200.
[How does this affect me?]
We are releasing the Microsoft Graph API for Shifts which includes the following scheduling scenarios:
- The ability to create, read, and update Schedules and Schedule Groups
- The ability to create, read, update, and delete Shifts and shift activities
- The ability to create, read, update and delete time offs, time off reasons, and time off requests
- The ability to track the last change date of any of these items from Shifts service
This feature is available to any user with an Office 365 license.
We'll be gradually rolling this out to all organizations in mid-March, and the roll out will be completed worldwide by the end of March 2019.
This rollout is excluded from Office 365 subscriptions in GCC.
[What do I need to do to prepare for this change?] There is nothing you need to do to prepare for this change.
Please click Additional Information to learn more about the Graph API. The documentation will be updated as we roll out.
15.03.2019 02:40:0038Normal15.03.2019 02:40:0030.04.2019 09:00:00AwarenessAdvisoryMicrosoft TeamsMessageCenter
MC17580714.03.2019 17:31:0038Updated feature: Microsoft 365 Admin CenterThe Microsoft 365 admin center, available at admin.microsoft.com, is the common entry point for managing all your Microsoft 365 services. We’ll begin rolling out the new Microsoft 365 admin center with enhanced features and functionality in April.
This enhancement is related to Microsoft 365 Roadmap ID 48639.
[How does this impact me?] All IT admin tasks that can be completed in the admin center today will continue to be supported. There is no loss of functionality. With the change, there is a simplified admin experience with enhancements made in the following areas:
  • Improved user, device, and settings management to make common, everyday tasks more efficient
  • Targeted, intelligent recommendations and actionable insights to help your org get the most out of your Microsoft 365
  • Tailored admin center experiences for your organization and admin role to provide a focused environment

  • [What should I do to prepare for this change?] You don’t need to do anything. If you’d like to experience it today, it’s currently available in preview to all admins. Click on the toggle in the upper right corner of the admin center dashboard to access the preview. After the rollout of the new Microsoft 365 admin center, you will still have access to the old version of the admin center via the toggle in the upper right corner.
    For more details about the Microsoft 365 admin center, please review the Additional Information.
    14.03.2019 17:31:0038Normal14.03.2019 17:31:0028.06.2019 09:00:00AwarenessAdvisoryMessageCenter
    MC17580514.03.2019 17:17:0038Sharable links in Word and Outlook for Windows and mobileWe are making updates to key Office 365 apps to ensure that document sharing by inserting links in Word, Outlook for Windows and Outlook for iOS uses the permission you’ve set at the organization level for OneDrive and SharePoint. This change aligns with the expected permission level for email recipients and collaboration partners when inserting sharable links into Outlook messages and Word.

    This enhancement is related to Microsoft 365 Roadmap IDs 33156 and 33870.

    [How does this impact me?]
    In April, Monthly Channel subscribers of Outlook for Windows and Word will start to see a new dialogue box when they chose to insert a link in an email or a Word document that lets them know that a sharable link is being retrieved.

    Inserting a link for a shared document in email (including Outlook for iOS) and Word will continue to show clear, actionable text reflecting the file name as it exists in OneDrive and SharePoint.

    The permissions for the links in email and Word will default to the organization’s Sharing settings in the OneDrive Admin center, either “Shareable: Anyone with the link” or “Internal: Only people in your organization with the link”. The setting “Direct: Specific people” is not yet supported and the permission will default to the most permissive available link, if available. With this change, links will now almost always work for your email recipients. See Additional Information for more information about setting organization level permissions in OneDrive and SharePoint.

    [What should I do to prepare for this change?]
    There is nothing you need to do to prepare for this change however you may wish to review the external sharing setting in the OneDrive Admin settings to ensure it complies with your company policies.

    Please see the Additional Information for details on managing sharing in OneDrive and SharePoint.
    14.03.2019 17:17:0038Normal14.03.2019 17:17:0031.05.2019 09:00:00AwarenessAdvisoryMessageCenter
    MC17576513.03.2019 22:20:0039New feature: Rich text formatting in YammerWe’re excited to announce that we’re adding rich text formatting to Yammer. We’ll begin rolling this change out soon.
    This message is associated with Microsoft 365 Roadmap ID: 18223.
    [How does this affect me?] All Yammer users will now be able to write posts using bold, italics, links, bullet points and numbered lists.
    Composing of messages with rich text formatting will only be available on the web client. However, the web client, as well as the mobile clients, will support rendering of styled messages. Messages created using rich text formatting can be edited on the web client but not on mobile clients.
    We’ll begin rolling this change out over the next week, and we anticipate rollout completion by mid-May 2019.
    [What do I need to do to prepare for this change?] There is nothing you need to do to prepare for this change. Please click Additional Information to learn more.
    13.03.2019 22:20:0039Normal13.03.2019 22:20:0015.06.2019 09:00:00AwarenessAdvisoryYammer EnterpriseMessageCenter
    MC17568312.03.2019 19:04:0040New feature: Share and coauthor documents with LinkedIn connectionsThe ability to share and coauthor documents with LinkedIn connections directly from OneDrive, SharePoint, Word, Excel, and PowerPoint Online is a new Office 365 feature. We'll begin rolling this feature out soon.
    This enhancement is related to Microsoft 365 Roadmap IDs 48534.
    We are rolling out a new feature to OneDrive, SharePoint, Word, PowerPoint, and Excel Online powered by LinkedIn to enhance the way users connect and collaborate with people outside their organization. This is one of the new experiences powered by LinkedIn that enhances the way users collaborate and build relationships by providing contextual insights and contact information for the people they work with, inside and outside their organization.
    This rollout is excluded from Microsoft 365 subscriptions in GCC at this time.
    This will roll out to Targeted Release starting at the end of March and is expected to complete worldwide by the end of April.
    [How does this impact me?] With this update, users will be able to find many of their first-degree LinkedIn connections as people suggestions when sharing files or folders from OneDrive, SharePoint, Word, Excel, and PowerPoint Online. This makes it easier for employees in your organization to collaborate with people outside your organization without needing to know their email addresses.
    This update respects all the existing external sharing policies and settings that you have configured in your organization. For example, this update will not suddenly enable external sharing with LinkedIn contacts for files which are not allowed to be shared externally. The OneDrive common sharing experience also implements safeguards to limit accidental external sharing by informing users when they have selected someone outside their organization.
    [What should I do to prepare for this change?] Both administrators and end users have control over this experience. Information for administrators is here: LinkedIn integration, including how to disable. End users with enabled accounts must opt-in by securely connecting their LinkedIn and Microsoft accounts before they can use this feature. Connect your LinkedIn and Microsoft accounts has information for end users about how to connect, what is shared, what’s not shared, and an FAQ.
    Please review your existing sharing policies to verify your experience with this new feature.
    Data is shared between the accounts to enable enhanced experiences in both Microsoft 365 and LinkedIn. We respect their privacy and honor settings across both services. For example, the feature will not work if a first-degree connection is not sharing their email with their network. The feature also will not use data from Office 365 to send automatic LinkedIn invites.
    To learn more about the features powered by LinkedIn in Microsoft 365, please read our Tech Community post: Achieve more through people with LinkedIn and Microsoft 365.
    12.03.2019 19:04:0040Normal12.03.2019 19:04:0015.05.2019 09:00:00AwarenessAdvisoryMessageCenter
    MC17567912.03.2019 18:27:0040New feature: Customized Help Link for External Sharing in OneDrive for Business and SharePoint Online.Customized Help Link is a new Office 365 feature. We'll begin rolling this feature out soon.

    This message is associated with Microsoft 365 Roadmap ID: 49288.

    [How does this affect me?]
    When a user is blocked from sharing externally by policy, you can now provide a "learn more" link that will be surfaced in the error message. This link can be used to explain company policies on external sharing or it can direct users to internal portals to request policy changes.

    This feature can be configured using SharePoint Online Management Shell. Once you are connected to the SharePoint Online service, you can run Set-SPOTenant --CustomizedExternalSharingServiceUrl (Insert URL here)

    We'll be gradually rolling this out over the course of the next week, and the roll out will be completed for worldwide production environments by the end of March 2019. This feature is not currently available for GCC organizations.

    [What do I need to do to prepare for this change?]
    There is nothing you need to do to prepare for this change. Please click Additional Information to learn more.
    12.03.2019 18:27:0040Normal12.03.2019 18:27:0001.05.2019 09:00:00AwarenessAdvisorySharePoint Online,OneDrive for BusinessMessageCenter
    MC17551809.03.2019 05:24:0044Updated - New feature: Connected web parts for SharePoint OnlineUpdate - we have updated the roll out completion date of this feature.
    Connected web parts for SharePoint Online is a new Office 365 feature. We'll begin rolling this feature out soon.
    This message is associated with Microsoft 365 Roadmap ID: 33133.
    We’re releasing 3 new Connected Web Parts for SharePoint Online that allow you to display data from list and library web parts. With the List Properties, File Viewer and Embed web parts you can now connect to a data source and interact with lists and libraries in new ways.
    We'll be gradually rolling this out to Targeted Release organizations starting on March 11, and the roll out will be completed worldwide by the end of April 2019.
    There is nothing you need to do to prepare for this change. Please click Additional Information to learn more.
    09.03.2019 05:24:0044Normal09.03.2019 05:24:0017.05.2019 10:00:00AwarenessAdvisorySharePoint OnlineMessageCenter
    MC17541407.03.2019 18:48:0045We’re making a change to the Return to Classic SharePoint toggleWe’re updating Return to Classic SharePoint. We'll begin rolling this feature out soon.

    [How does this affect me?]
    Previously, when a user would click "Return to classic SharePoint" in a list or library, then all other lists and libraries would show classic mode until the user clicked "Exit classic experience" or restarted their browser. With this change, "Return to classic SharePoint" only affects the list that the user is in. If the user then navigates to another list or library, then modern will be used if that is the default experience for that library.

    This change is rolling out now, and we anticipate rollout completion by the end of March 2019.

    [What do I need to do to prepare for this change?]
    There is nothing you need to do to prepare for this change. Please click Additional Information to learn more.
    07.03.2019 18:48:0045Normal07.03.2019 18:48:0030.04.2019 09:00:00AwarenessAdvisorySharePoint OnlineMessageCenter
    MC17536106.03.2019 22:00:0046Feature update - Enabling the Flow app endpoint within TeamsWe are enabling the Flow app endpoint within Teams to allow the creation of a flow with the resulting action of “messaging someone in my tenant with Teams”.

    This enhancement is related to Microsoft 365 Roadmap ID Microsoft 365 Roadmap IDs 49149.

    This change does not impact Office 365 subscriptions in GCC.

    We will begin rolling this out at the beginning of April and expect to be complete by the end of April.

    [How does this impact me?]
    We are enabling the Flow endpoint on Teams to be on by default. After this update has rolled out a user that has access to Flow can create a flow with the resulting action of "messaging someone in my tenant in Teams". The message will be sent through the flow app to that target user within the tenant with proper attributes. Before this feature, you were not able to do so.

    [What should I do to prepare for this change?]
    There is nothing you need to do to prepare for this change. If you would like to disable the Flow app within Teams you can do so through the Teams admin portal.

    Please click Additional Information to learn more.
    06.03.2019 22:00:0046Normal06.03.2019 22:00:0031.05.2019 09:00:00AwarenessAdvisoryMicrosoft TeamsMessageCenter
    MC17535406.03.2019 19:33:0046New feature: New Yammer tab for Microsoft Teams now available

    Yammer tabs for Microsoft Teams is a new Office 365 feature. We'll begin rolling this feature out soon.


    This message is associated with Microsoft 365 Roadmap ID: 31502


    [How does this affect me?]

    Starting today, Microsoft Teams users will be able to add a Yammer tab to their Teams channel that loads a specified group or topic feed from Yammer. This new feature will allow members to follow and share conversations in Yammer without having to leave Teams.


    Your team members can participate in the Yammer conversation, right from Teams, or discuss a Yammer conversation in Teams before posting a reply to the wider Yammer group. When a Teams member goes to the Yammer tab, they are authenticated again by Yammer, so that they only see Yammer content that they have access to.


    Members can only add tabs to a team if team members are enabled to do so.


    [What do I need to do to prepare for this change?]

    There is nothing you need to do to prepare for this change. Please click Additional Information to learn more.

    06.03.2019 19:33:0046Normal06.03.2019 19:33:0005.06.2019 09:00:00AwarenessAdvisoryYammer Enterprise,Yammer.comMessageCenter
    MC17530906.03.2019 01:41:0047Some Yammer IDs returned by the REST API have grown beyond 32 bitsWe're making some changes to Yammer IDs that are exposed in our Yammer APIs.
    On April 4, 2019 some of our Yammer IDs may grow beyond 32 bits in size.
    This change does not impact Office 365 subscriptions in GCC.
    [How does this impact me?] You are receiving this message because it is possible that you have custom Yammer applications that consume Yammer IDs and you should know that if they are storing them as 32-bit integers they could start to fail. If your custom apps are built by third-party app developers, you should contact them to make sure they update their apps accordingly.
    If you do not have custom Yammer applications you can disregard this message.
    [What should I do to prepare for this change?] When this change takes effect, you will need to have modified your custom Yammer applications to not restrict Yammer ID variables to 32 bits.
    Please click Additional Information to learn more.
    06.03.2019 01:41:0047Normal06.03.2019 01:41:0017.05.2019 10:00:00ActionAdvisoryYammer EnterpriseMessageCenter
    MC17527405.03.2019 19:30:0047The Lifecycle Dashboards are now available to help you ensure user access to Office 365In February of last year, we announced that starting on October 13, 2020, your organization would need Office 365 ProPlus or Office 2019 apps to connect to Office 365 services. On September 6 of last year, we announced that we would continue supporting Office 2016 connections with Office 365 services through October of 2023. In order for you to better understand if and how your organization is affected by this change, and where you need to take action to migrate users, we’re providing you with two System Center Configuration Manager (SCCM) dashboards to help you begin your user migration.
    For larger organizations, we recommend starting this work in the near future in order to meet the October 13, 2020 deadline.
    [How does this affect me?] Office versions will now be visible in the SCCM Product Lifecycle Dashboard, and a new dashboard will display desktops in your organization that are ready to upgrade to Office 365 ProPlus with high confidence. These two features will be available with SCCM 1902.
    These dashboards will help ensure that your users will continue to be supported after October 13, 2020. The Product Lifecycle dashboard will display Office perpetual products, easily distinguishing the desktops that need their Office apps updated from those that do not. The ProPlus Readiness dashboard will identify the desktops that are ready to be upgraded to Office 365 ProPlus.
    [What do I need to do to prepare for this change?] There’s nothing you need to do to prepare for this change. Please click Additional information to learn more about the SCCM Product Lifecycle Dashboards.
    05.03.2019 19:30:0047Normal05.03.2019 19:30:0001.11.2020 08:00:00AwarenessAdvisoryMessageCenter
    MC17521305.03.2019 01:24:0048Updated feature: We're simplifying channel action terminology in TeamsWe’re making some changes to the names of channel action terminology in an effort to simplify the experience for your users. Currently, the two left rail actions - “Favorite” and “follow” are too close in name. We plan to simplify these concepts by renaming 'Favorite' to 'Show' and 'Remove favorite' to 'Hide'.
    Additionally, the current actions of “Follow” and “Unfollow” will be changed to “Notifications” for all shown channels. The channel notifications will provide additional notification preferences. All channels that your users have historically followed/unfollowed will be respected with this change.
    [How does this affect me?]
    After this change takes place, the action to 'Favorite' a channel will be renamed 'Show' a channel. Similarly, the action to 'Remove Favorite' a channel is renamed 'Hide' a channel. Actions to ‘Follow’ or ‘Unfollow’ a channel will be available through ‘Notifications’.
    We'll be gradually rolling this out to selected users in mid-March, and the roll out will be completed worldwide by the end of May 2019.
    [What do I need to do to prepare for this change?]
    There is nothing you need to do to prepare for this change. Please click Additional Information to learn more.
    05.03.2019 01:24:0048Normal05.03.2019 01:24:0030.06.2019 10:00:00AwarenessAdvisoryMicrosoft TeamsMessageCenter
    MC17514702.03.2019 03:54:0051Outlook mobile supports Teams Meetings - updated roll out plansWe recently announced that we will be rolling out native support for creating and joining Microsoft Teams in Outlook for iOS and Android (MC173895). GCC High and Department of Defense organizations did not receive the original announcement. Based on your feedback, we’re providing more clarity, additional flexibility to the roll out plans and expanding the audience.
    This enhancement is related to Microsoft 365 Roadmap ID 32955 and 32956
    The roll out of Teams in Outlook mobile will take into consideration your organization’s plans to upgrade to Teams. The experience in Outlook mobile will be based on how you have set your coexistence mode between Teams and Skype for Business in the Microsoft Teams admin center or in PowerShell (Grant-CsTeamsUpgradePolicy), at the tenant level and/or for the user.
    We will start to roll out these changes at the beginning of April 2019 and will support Office 365 Monthly Channel customers world-wide as well as US Government Community Cloud (GCC) customers including GCC High and Department of Defense.
    [How does this impact me?] The experience for Teams Meetings in Outlook mobile will be based on how you set the organization’s or individual users’ Teams and Skype coexistence mode based on the following:
    Coexistence mode in Teams Admin Center Meetings solution in Outlook mobile
    Teams Only Teams
    Skype for Business with Teams Collaboration and Meetings* Teams
    Skype for Business with Teams Collaboration* Skype for Business
    Skype for Business Only Skype for Business
    Islands Skype for Business
    The experience in Outlook mobile will be based on this coexistence mode setting at the tenant and the user level. The user level setting, if present, will take precedence over the tenant level setting. For example, regardless of the tenant level setting, if a user’s coexistence mode is “Teams Only” or “Skype for Business with Teams Collaboration and Meetings”, then they will be able to add Teams meetings instead of Skype for Business when creating Outlook mobile events.
    Similarly, if a user’s coexistence mode is “Skype for Business Only”, “Skype for Business with Teams collaboration”, or “Islands”, then nothing changes. They will continue to have the option to add Skype for Business meetings in Outlook mobile.
    In addition, for customers who have also started to use the Microsoft sync technology for Outlook mobile (MC165218), we’re introducing a new Teams Join button in calendar events. This makes it easy to Join a Teams meeting and will be available for all coexistence modes as users could be invited to Teams Meetings even if they are not enabled to create Teams meetings themselves. Customers who are not using the Outlook mobile sync technology yet will continue to be able to join Teams Meetings using the weblink in the meeting description.
    Note that the addition of the Teams Join button does not replace the Skype Join button. The Skype Join button will continue to be offered for Skype Meetings, and the Teams Join button will be offered for Teams Meetings.
    [What should I do to prepare for this change?] There is nothing you need to do to prepare for this change however you may want to check your organization’s settings for Teams coexistence by April 1st, 2019 to be sure it is set to fit your organizational needs when we roll out these changes or if you wish to set preferences for certain groups of users within your organization.
    For information about how to set the Coexistence mode for your organization, see Additional Information. For more information about setting user level permissions, go here: Manage user access to Microsoft Teams
    02.03.2019 03:54:0051Normal02.03.2019 03:54:0031.05.2019 09:00:00ActionAdvisoryMessageCenter
    MC17513401.03.2019 22:49:0051New feature: Site navigation reorder via Drag and DropSite navigation reorder via Drag and Drop is a new Office 365 feature. We'll begin rolling this feature out soon.

    This message is associated with Microsoft 365 Roadmap ID: 48551.

    [How does this affect me?]
    For Site navigation links now users will be able to reorder via simply Dragging and Dropping.

    We've begun gradually rolling this out to Targeted release organizations, and the roll out will be completed worldwide by the end of April.

    [What do I need to do to prepare for this change?]
    There is nothing you need to do to prepare for this change. Please click Additional Information to learn more.
    01.03.2019 22:49:0051Normal01.03.2019 22:49:0030.05.2019 09:00:00AwarenessAdvisorySharePoint OnlineMessageCenter
    MC17513301.03.2019 22:47:0051We’re making several improvements to scheduling functionality in Microsoft TeamsWe’re updating Microsoft Teams with an improved scheduling app. The existing Meetings app is becoming the Calendar app, and we’re bringing multiple new updates to the feature. We'll begin rolling this out over the next few weeks.

    This message is associated with Microsoft 365 Roadmap ID: 48516.

    [How does this affect me?]
    When this change rolls out to your organization, the existing 'Meetings' app in Teams will be replaced by a new 'Calendar' app that retains all existing app functionality while introducing a range of new features.

    - Three new types of calendar views: Day, Work week and Week view (default).Users will now have the ability to go back or forward in time to see any past or future meeting respectively.

    - Users will be able to perform key actions on meetings such as Join, RSVP, Edit, and Cancel from the right click menu on meetings displayed. Meetings on the calendar will light up to indicate when someone joins it online.

    - User's current exchange setting for working hours and working days of the week will be respected in this new calendar.

    - Lastly, users will now be able to schedule events on their calendar without adding any attendees in the Teams scheduling form. Non-Teams meetings can also be edited and updated from Teams as part of this release.

    We'll begin rolling this change out to in early March 2019, and we anticipate roll out completion to take place by the end of month.

    [What do I need to do to prepare for this change?]
    There is nothing you need to do to prepare for this change. All existing meetings-related administrator settings and policies will be honored. You may consider updating your user training, and notifying your helpdesk. Please click Additional information to learn more.
    01.03.2019 22:47:0051Normal01.03.2019 22:47:0001.05.2019 09:00:00AwarenessAdvisoryMicrosoft TeamsMessageCenter
    MC17509901.03.2019 04:11:0052Updated feature: Calls app available for all VoIP enabled users in Microsoft TeamsTo make calling more discoverable in Microsoft Teams, users that have Voice over IP enabled will now see the Calls App in the App bar on Desktop and Web Clients. There is no change in available functionality for existing users or their calling policy configurations.
    This feature has been previously discussed in MC149373 and MC171414.
    This message is associated with Microsoft 365 Roadmap ID: 33579.
    [How does this affect me?] After this change takes place, users that have calling enabled will see the Calls App in the App bar. Desktop and web clients already show the Calls App for Cloud Voice Users. Additionally, Mobile Microsoft Teams clients already show the Calls App for all calling enabled users.
    The Calls App will not show for existing users who have been configured with Voice over IP calling disabled.
    We’ll begin rolling this feature out soon and we anticipate rollout completion to take place by the end of March 2019.
    [What do I need to do to prepare for this change?] There’s nothing you need to do to prepare for this change, but you may want to verify that your users have the correct calling policy enabled to ensure they are configured for your organization’s desired calling experience. Please click Additional Information to learn more.
    01.03.2019 04:11:0052Normal01.03.2019 04:11:0030.05.2019 09:00:00AwarenessAdvisoryMicrosoft TeamsMessageCenter
    MC17446126.02.2019 23:04:0054General availability of live events in Microsoft 365Live events in Microsoft 365 is a new capability that has been in preview and will become generally available in the next few weeks.
    Live events enables users to broadcast video from Microsoft Stream, Teams and Yammer, and can be used for a wide range of scenarios, from screensharing and webcams, to studio-quality broadcasting that supports the use of third-party encoders.
    Microsoft 365 Roadmap IDs 46607, 31090, 18503 and 24216
    These changes do not impact Office 365 subscriptions in GCC.
    We will begin rolling this out mid-March and expect to be complete by the end of the month.
    [How does this affect me?]
    Live events in Stream, Teams and Yammer will be on-by-default for users. Events can be created by Teams users that have meeting capabilities enabled, Yammer users that own or manage a group, and all Stream users that have licenses which include video upload capabilities.
    If you have taken steps to disable live events during the preview these will be honored once the roll out begins.
    [What do I need to do to prepare for this change?]
    As an administrator, if you would like to disable or manage access for live events across Stream, Teams and Yammer, visit the Stream admin portal to manage externally produced (formerly external encoder) events and/or the Teams admin portal to manage events using the Teams in app production (formerly quick start).
    If your firewall blocks outbound traffic, you'll want to ensure that the FQDNs listed on the Office 365 URLs and IP address ranges pages are on the allow list for Microsoft Stream.
    Learn more about Live events in Teams Learn more about Live events in Yammer Learn more about Live events in Stream
    To learn more about Live events in Stream click Additional Information below.
    26.02.2019 23:04:0054Normal26.02.2019 23:04:0025.04.2019 10:00:00AwarenessAdvisoryMessageCenter
    MC17396521.02.2019 21:33:0059Updated feature: Groups in Outlook - easier membership management

    We’re updating how owners of groups in Outlook can manage membership requests. We'll begin rolling this feature out soon.

    This message is associated with Office 365 Roadmap ID: 46436.

    [How does this affect me?]

    Powered by actionable messages, group owners will now have the capability to approve or decline membership requests right inside an email in Outlook on the web and in Outlook for Windows, without the need to navigate to other pages. Approved or declined requests will be visible to all the group owners. Owners can select one or multiple requests to approve or decline.

    We’re gradually rolling this feature out over the next few weeks, and the roll out will be completed worldwide by the end of March 2019. Organizations in GCC, GCC High, DoD and BlackForest environments will receive this feature update in mid-April.

    [What do I need to do to prepare for this change?]

    There is nothing you need to do to prepare for this change. Please click Additional Information to learn more.

    21.02.2019 21:33:0059Normal21.02.2019 21:33:0020.05.2019 09:00:00AwarenessAdvisoryExchange OnlineMessageCenter
    MC17396021.02.2019 20:38:0059Admin policies for managing app permissions and app setup in TeamsAs announced last year, when we launched the Teams and Skype for Business Admin Center, we would continue to add additional functionality to enhance the experience. We are moving app management from the Teams service add in page to the new Teams and Skype for Business Admin Center. With the change you can use app setup policies to customize Microsoft Teams to highlight the apps that are most important for your users. You choose the apps to pin and set the order that they appear. App setup policies let you showcase apps that users in your organization need, including ones built by third parties or by developers in your organization.

    This enhancement is related to Microsoft 365 Roadmap ID 26982.

    [How does this impact me?]
    As you may be aware that the Teams app today supports basic tenant level customization for global and custom apps. With these changes we will now support user level control for:
  • The ability to pin/unpin any 1st party, global or custom apps

  • The ability to enable/disable global and custom apps

  • Additionally, we are introducing an organization wide app settings page to block certain apps and app capabilities within a tenant


  • We'll be gradually rolling this out to customers in early March, and the roll out will be completed worldwide by the end of March. This is intended to provide advanced and more granular admin controls to manage apps in Teams. This will empower the admins to customize the Teams experience for their users by pinning the desired apps and capabilities.

    [What should I do to prepare for this change?]
    There is nothing you need to do to prepare for this change. Please click Additional Information to learn more.
    21.02.2019 20:38:0059Normal21.02.2019 20:38:0030.04.2019 09:00:00AwarenessAdvisoryMicrosoft TeamsMessageCenter
    MC17395621.02.2019 20:12:0059New feature: Open file links directly in Office desktop appsWe’re excited to announce a new feature that will allow your users to open files saved in the Microsoft cloud directly in their existing Office 365 desktop apps.

    This message is associated with Microsoft 365 Roadmap ID: 46330.

    [How does this affect me?]
    After this change takes place, when users open links to Word, Excel, or PowerPoint files, users can choose to have the file open directly in the appropriate Office app instead of it opening in the browser. For Office file links opened from the browser, the file will still open in the Office web apps.

    We'll be gradually rolling this out beginning in April 2019, and we anticipate rollout completion to take place over the following months.

    [What do I need to do to prepare for this change?]
    There’s nothing you need to do to prepare for this change, but you may consider updating your user training and notifying your helpdesk. If you have feedback on this feature, please don’t hesitate to leave a like, dislike, or comment.

    Please click Additional Information to learn more.
    21.02.2019 20:12:0059Normal21.02.2019 20:12:0030.09.2019 09:00:00AwarenessAdvisoryMessageCenter
    MC17391521.02.2019 03:48:0060Feature update - Mobile admin app update, including device managementThe Microsoft 365 Admin mobile app allows you to receive notifications, add users, reset passwords, manage devices, create support requests, and more- all while you’re on the go.
    This enhancement is related to Microsoft 365 Roadmap ID 47918.
    This rollout does not impact Office 365 subscriptions in GCC.
    [How does this impact me?] A new version of the Microsoft 365 Admin mobile app will be released with the following updates:
  • Rename the app from Office 365 Admin to Microsoft 365 Admin
  • Ability to restore corporate devices to factory state
  • Ability to remove corporate data from personal devices

  • [What should I do to prepare for this change?] You do not need to do anything to prepare for this change. There is no requirement to use the mobile app.
    The mobile app will be available in the iTunes App Store and Google Play store in late first quarter of calendar year 2019.
    The Additional Information and Microsoft 365 Tech Community will be updated with additional details.
    21.02.2019 03:48:0060Normal21.02.2019 03:48:0019.08.2019 09:00:00AwarenessAdvisoryMessageCenter
    MC17390821.02.2019 00:28:0060We’re making a change to non-delivery report notificationsBeginning on March 20, 2019, if after multiple attempts we’re unable to send or deliver a message sent by one of your users, we’ll send them a bounce message about it within 24 hours instead of 48 hours.
    [How does this affect me?]
    Currently, when a temporary routing error occurs, we repeatedly attempt to send the message for 48 hours before the system returns a bounce message (or non-delivery report (NDR)) to the sender.
    This change reduces the Office 365 message expiration timeout interval from 48 hours to 24 hours. By reducing the message expiration timeout interval to 24 hours, senders will know sooner if we were unable to deliver their message, and can respond to the error in a more timely fashion.
    Note that this will only affect messages queued on Office 365 servers. The message expiration times for messages queued on servers outside of Office 365 are not affected by this change.
    We will begin rolling this change out on March 20, 2019, and we anticipate worldwide rollout completion by the end of April.
    [What do I need to do to prepare for this change?] There is nothing you need to do to prepare for this change. Please click Additional Information to learn more about non-delivery reports in Office 365.
    21.02.2019 00:28:0060Normal21.02.2019 00:28:0021.06.2019 09:00:00AwarenessAdvisoryMessageCenter
    MC17389520.02.2019 21:45:0060Outlook mobile supports Teams MeetingsAs announced at Microsoft Ignite, we will be rolling out native support for creating and joining Microsoft Teams meeting in Outlook for iOS and Android in late March.
    This enhancement is related to Microsoft 365 Roadmap ID 32955 and 32956
    The ability to create Teams meetings will be available to all Outlook mobile customers. For customers who have migrated to the updated architecture using the Microsoft sync technology, as communicated in message center post MC165218, we’re also making it easier and faster to join a Teams meeting by introducing a new Join button in calendar events.
    This does not impact Office 365 subscriptions within GCC.
    [How does this impact me?] If your organization has enabled Teams only, then your users will start to see the option to add Teams when creating or editing calendar events in Outlook mobile. If your organization is enabled for both Skype for Business and Teams, the option to create Teams meetings will replace the option to create Skype meetings for your users in Outlook mobile. If some of the people in your organization still need to create Skype meetings, they can continue to do so from Outlook for Windows, Outlook for Mac and Outlook on the web.
    Customers who are not using the Outlook mobile sync technology yet will continue to be able to join Teams meeting using the weblink in the meeting description.
    If users in your organization receive invitations to Skype meetings, there is no change to the current experience, they will continue to see the Join button in those calendar events.
    [What should I do to prepare for this change?] There is nothing you need to do to prepare for this change if your organization has already enabled Teams for your users.
    If you do NOT want Teams as an option when creating meetings in Outlook mobile, even if select users are enabled for Teams, then you must disable Teams for the entire organization. Please see Additional Information for details on managing user access.
    20.02.2019 21:45:0060Normal20.02.2019 21:45:0028.06.2019 10:00:00AwarenessAdvisoryMessageCenter
    MC17389120.02.2019 20:46:0060Upadated - Feature update: Admin center support updates, including full page ticket history view and callback schedulingMicrosoft 365 support is designed to be effective, efficient, and transparent to ensure a high-quality experience. We hope the new support features coming soon to the Microsoft 365 admin center will help reduce time to resolution and improve the overall transparency and effectiveness of the support process.
    These updates also apply to Office 365 subscriptions in GCC. Previously, we had stated they did not.
    [How does this affect me?] The updated support experience will begin rolling out in the first quarter of calendar year 2019, first to targeted release admins, then to all admins. The classic support experience will remain available for a limited time.
    These features include:
  • Full page ticket history- Review all communications with support directly from the admin center.

  • Resolution steps- Immediately view service request resolution steps. These details will only show up for service requests that have been created after the new experience has been deployed.

  • Callback scheduling- Receive support directly from Microsoft on your schedule with the ability to request a call from support at a specific time. Add attachments and notes to your support ticket to provide context.

  • Premier and Unified only: User defined case severity- Define the severity of your issue (Premier A/B/C and Unified is critical/non-critical) to quickly receive the appropriate level of support. Sev A/Critical is limited to Phone cases as this provides you with the fastest option to address the issue at hand.

  • Case History export- Export all cases that were created in the past 13 months.

  • Description character limit increased to 2500 characters- Provide a more detailed description. With this change, the search box will decrease in size as we have now added a larger description box.

  • Intelligent self-serve solutions- Receive immediate help from an automated assistant and find better solutions with improved search, powered by machine learning. Solutions will keep improving as you use them and will draw from an ever-increasing repository including but not limited to service health dashboard, support articles, and diagnostic wizards.

  • Updated Service Request view- Visualize where you are at in the life cycle of the service request.

  • [What do I need to do to prepare for this change?] You do not need to do anything to prepare for this change but may want to update your documentation.
    Please provide feedback or ask questions directly to the engineering team by using the feedback button in the bottom right corner of your M365 Admin Center.
    20.02.2019 20:46:0060Normal20.02.2019 20:46:0030.04.2019 10:00:00AwarenessAdvisoryMessageCenter
    MC17377119.02.2019 01:22:0062We’re changing your default SharePoint admin center experienceThe new SharePoint admin center will be the default experience for some organizations. We'll begin rolling out this change soon.
    This message is associated with Microsoft 365 Roadmap ID 46375.
    [How does this affect me?] The SharePoint admin center experience, for Office 365 organizations of 50 or fewer licenses, will default to the new admin center experience.  You can switch back to the classic experience as necessary.
    We'll be gradually rolling this out to Standard Release customers that have 50 or fewer licenses in late March, and we will expand to larger organizations in the coming months. We will provide further notifications when we make the change for additional organizations.
    [What do I need to do to prepare for this change?] You don't need to do anything, but may consider updating your user training, and notifying your helpdesk.
    To switch to the classic experience temporarily, select “Classic SharePoint admin center” in the left pane of the new SharePoint admin center.
    To control the default experience for all global and SharePoint admins in your organization:
    In the new SharePoint admin center, select Settings in the left pane, and then select Default admin center experience. Turning the setting to Off will set the classic admin center as default and On will set the new admin center as default. This control is available now.
    This change will be skipped for customers that have modified the setting of their default admin center experience.
    Please click Additional information to learn more.
    19.02.2019 01:22:0062Normal19.02.2019 01:22:0015.06.2019 09:00:00AwarenessAdvisorySharePoint OnlineMessageCenter
    MC17361615.02.2019 03:14:0066Clutter for Outlook is being retired beginning January 31, 2020As we previously announced in December 2017, on the Outlook blog, we will be retiring the Clutter feature from Outlook beginning January 31, 2020. To help our users manage their mail and be productive, we are leading with the Focused Inbox experience which provides a similar benefit as Clutter by showing less important and urgent mail in Other.
    [How does this impact me?] We’ll continue to make Clutter available to Office 365 customers until January 31, 2020. To prepare for Clutter’s eventual retirement, we’ve turned the feature off by default for new users. It’s also deactivated for those with extremely low usage (less than 12 emails per month being moved to the Clutter folder), however they can re-enable Clutter at any time, if desired.
    [What should I do to prepare for this change?] If your organization is using Clutter today, the process for transitioning to Focused Inbox depends on what version of Outlook you are using.
    Please review the Additional Information for additional details and guidance for transitioning to Focused Inbox.
    15.02.2019 03:14:0066Normal15.02.2019 03:14:0001.03.2020 09:00:00AwarenessAdvisoryExchange OnlineMessageCenter
    MC17361515.02.2019 03:10:0066New feature: SharePoint Online gets Sticky Column Headers for Lists and LibrariesSticky Column Headers is a new SharePoint Online feature. We'll begin rolling this feature out soon.
    This enhancement is related to Microsoft 365 Roadmap ID 46103.
    We'll be gradually rolling this out to Targeted release Organizations in mid-February 2019, and the roll out will be completed worldwide by the end of April.
    [How does this impact me?] For large lists and libraries, the column headers will remain visible as you scroll vertically or horizontally in larger lists and libraries.
    [What should I do to prepare for this change?] There is nothing you need to do to prepare for this change. Please click Additional Information to learn more.
    15.02.2019 03:10:0066Normal15.02.2019 03:10:0031.05.2019 09:00:00AwarenessAdvisorySharePoint OnlineMessageCenter
    MC17359714.02.2019 22:38:0066Microsoft Teams desktop app coming to new Office 365 ProPlus installs

    In an effort to improve and streamline user’s initial experience with Teams, we’re making an enhancement so that the desktop Teams app will now be downloaded automatically when new users with Office 365 ProPlus licenses first download the Office Pro Plus apps. We'll begin rolling this feature out soon.

    This message is associated with Office 365 Roadmap ID: 46444.

    [How does this affect me?]

    After this change takes place for your organization, Microsoft Teams will be included in the initial user download with other apps like Word, PowerPoint and Excel in their Office 365 ProPlus subscription. You or your users will no longer need to separately download and install Teams. This change does not affect any existing users who are already licensed and using the service.

    We began gradually rolling this change out to Targeted Release organizations in mid-January. On February 25, 2019 the rollout will continue to Monthly Channel, and to Semi-Annual Channel Targeted (SAC-T) subscribers on March 12. Semi-Annual Channel (SAC) subscribers will see this change in July 2019.

    [What do I need to do to prepare for this change?]

    If you want your new users to have access to Microsoft Teams by default, then there’s nothing you need to do to prepare for this change. If you would like to restrict access to Teams, or delay the rollout for your organization, please click Additional Information below.

    14.02.2019 22:38:0066Normal14.02.2019 22:38:0016.08.2019 09:00:00AwarenessAdvisoryMessageCenter
    MC17354214.02.2019 06:18:0067Update: new look for the Office 365 navigation bar in OneDrive for Business and SharePoint OnlineWe’re updating the Office 365 navigation bar in OneDrive for Business, SharePoint Online, and their respective admin centers, to have a consistent brand, look and feel. This feature has begun rolling out.
    After reviewing customer feedback and concerns, we have made some changes to our messaging regarding this updated feature, and we hope to bring additional clarity to how this feature will affect your organization’s SharePoint Online site themes.
    This message is associated with Microsoft 365 Roadmap ID: 42268.
    [How does this affect me?] The navigation bar on OneDrive for Business, SharePoint Online, your OneDrive for Business admin center, and your SharePoint Online admin center will have one theme, shared features and capabilities. This should simplify how your users interact with the navigation bar and how your organizational brand appears.
    Here are the changes that you’ll see in the navigation bar:
    - If you’ve already set a theme for Office 365 in your Organizational Profile settings, this will be honored in this update.
    Our previous communication regarding this feature was not clear in explaining the following aspects of the change, we hope that this clarification is useful.
    - If your users have personalized Office 365 by selecting a theme for the navigation bar, this theme will now appear for them in OneDrive for Business and SharePoint Online. If you prefer that users don’t personalize the navigation bar, select the ”Prevent users from overriding theme” box in your Organizational Profile settings.
    - The Site theme selected for a specific SharePoint site through Change the look settings will no longer be applied to the navigation bar. The updated navigation bar will now be consistent as you navigate through a site, SharePoint Online and the Office 365 suite of apps (OneDrive for Business, Outlook.com, Office.com, etc.). The navigation bar theme will show the user-personalized theme, if one is selected. If there is no personalized theme, the navigation bar theme will follow either the Organizational Profile or the OneDrive for Business/SharePoint Online brand color (blue).
    - The brand color for OneDrive for Business and SharePoint Online is now blue, changed from the older black header and blue app launcher. For an image of the header with the new brand color, see “Updated Office 365 suite header experience for OneDrive and SharePoint” on “Roadmap Pitstop: January 2019.”
    - In SharePoint Online, the Gear icon now opens a pane to show the same settings options that you’re familiar with. There’s also a new section under settings that takes you to all Office 365 settings. This is where a user can personalize by selecting a theme.
    - In OneDrive for Business, “Settings” and “Restore my OneDrive” are now the top selections in the settings pane.
    - The help pane in both OneDrive for Business and SharePoint Online also have a new look, which provides a richer experience. It provides the latest support information and support articles, and helps with common issues without having to leave OneDrive for Business or SharePoint Online. You'll find the same custom links that you've set up, but it's good to review that the links are working as they may get more attention in the new pane from your users.
    We began rolling this out to Targeted Release organizations in mid-February, and the roll out will be completed worldwide by early March 2019.
    [What do I need to do to prepare for this change?] If you prefer not to have the navigation bar appear in the new OneDrive for Business and SharePoint Online brand color, or you wish to allow your users to choose their own theme, update the settings for your Organizational Profile by clicking here .
    If your user has previously selected an Office 365 theme, this will now appear for them in OneDrive for Business and SharePoint Online. Any other preferences that your users have selected for the navigation bar, like disabling notifications, will be honored in this update.
    Please click Additional Information to learn more.
    14.02.2019 06:18:0067Normal14.02.2019 06:18:0030.04.2019 10:00:00AwarenessAdvisorySharePoint Online,OneDrive for BusinessMessageCenter
    MC17341712.02.2019 19:04:0068We’re bringing multiple new features to SharePoint Online Document Libraries and ListsColumn Totals, Bulk check in/out, and File Signals are new Microsoft 365 features. We're currently rolling these out.

    This message is associated with Microsoft 365 Roadmap ID: 46102, 46100, and 46101.

    [How does this affect me?]
    With these new features you’ll now be able to display column totals and subtotals in the footer of a group of a list/library view. In addition, you’ll be able to check in and check out multiple files at the same time from the modern command bar in the document library. Lastly, we’re adding visual cues about the status of a file, such as check-outs, sharing, DLP blocks, or missing metadata to modern views.

    We began gradually rolling these out to Targeted Release organizations in early February 2019, and the roll out will be completed worldwide by the end of April.

    [What do I need to do to prepare for this change?]
    There is nothing you need to do to prepare for this change. Please click Additional Information to learn more.
    12.02.2019 19:04:0068Normal12.02.2019 19:04:0001.05.2019 09:00:00AwarenessAdvisorySharePoint OnlineMessageCenter
    MC17338112.02.2019 03:03:0069UPDATE - Updated feature: Microsoft To-DoMicrosoft To-Do is an updated Office 365 feature.
    This enhancement is related to Microsoft 365 Roadmap ID 34338.
    Starting mid-March, customers in Targeted Release will begin seeing the new Tasks experience in Outlook on the web, which is powered by To-Do. End users may encounter issues if you have taken steps to disable the To-Do domain.
    [How does this impact me?] The To-Do license will be added to all Exchange Online SKUs and the web app will be licensed through Exchange Online.
    There are no changes to the downloadable To-Do apps for Windows, iOS, and Android, as well as the Microsoft 365 app launcher tile.
    [What should I do to prepare for this change?] You don't need to do anything, but may consider updating your user training, and notifying your helpdesk.
    If you have taken steps to disable To-Do domain, end users who have turned on the new Outlook on the web will not be able to use this new experience. To fix this problem, we recommend disabling the new Outlook on the web for your organization. This can be done via Powershell, as previously announced in advance of other releases related to the new version Outlook on the web.
    Please click Additional Information for more details about To-Do.
    12.02.2019 03:03:0069Normal12.02.2019 03:03:0030.04.2019 09:00:00AwarenessAdvisoryMessageCenter
    MC17337712.02.2019 00:21:0069Updated feature: New Tasks module in Outlook on the WebWe are excited to announce the new Tasks module in Outlook on the web as an updated Office 365 feature. We'll begin rolling this feature out in mid-March.
    This enhancement is related to Microsoft 365 Roadmap ID 34338.
    [How does this impact me?] Customers who opt-in to the early version of the new Outlook on the web will see a newly redesigned Tasks experience, powered by Microsoft To-Do. We'll be gradually rolling this out to Targeted Release customers in March, and the rollout will follow the general release timeline of the new Outlook on the web.
    This rollout is excluded from Office 365 subscriptions in GCC.
    [What should I do to prepare for this change?] If you white-list or block domains that can be accessed by your users - Please note that the new Tasks experience powered by To-Do uses the “to-do.office.com” domain, so you might wish to whitelist domains accordingly for your users to be able to use the new Tasks experience.
    If you don't white-list/block any domains, you don't need to do anything, but may consider updating your user training, and notifying your helpdesk.
    12.02.2019 00:21:0069Normal12.02.2019 00:21:0031.05.2019 09:00:00AwarenessAdvisoryExchange OnlineMessageCenter
    MC17303406.02.2019 22:28:0074New Feature: Microsoft 365 Public Roadmap Updates

    New feature: Last Modified Date, Enhances RSS and Feedback features coming to the Microsoft 365 Public Roadmap


    We'll be gradually rolling this out to all customers in early March 2019, and the roll out will be completed worldwide by the end of April 2019.


    [How does this impact me?]

    Starting in March, we will begin rolling out the following enhancements and features to the Microsoft 365 Public Roadmap:

    • Last Modified Date: When this update is rolled out, the Last Modified Date will reflect the date information is updated for an individual feature item. This will allow better tracking when information changes for features that are important to you and your organization.
    • Enhanced RSS Feeds: Currently, when a ‘More Information’ link is not provided for a feature, the M365 Roadmap RSS feed defaults to provide a link back to the roadmap. The RSS feed will be updated to include both a ‘View Roadmap Item’ link, directing users to the feature in the M365 Public Roadmap and a ‘More Information’ link that will direct users to more information when available. Not all features will have a ‘More Information’ link, as upcoming feature information is provided as early as possible and this information is not always available. ‘More Information’ links will continue to be provided in Message Center posts for specific features.
    • Microsoft 365 Feedback Feature: We will be adding a feature to the M365 Public Roadmap which will allow users to share ideas and suggestions on how we can improve the M365 Public Roadmap experience. We look forward to hearing feedback on how we can continue to improve the M365 Public Roadmap experience.


    [What do I need to do to prepare for this change?]

    There is nothing you need to do to prepare for this change.


    Please click the Additional Information link to access the Microsoft 365 Roadmap.

    06.02.2019 22:28:0074Normal06.02.2019 22:28:0031.05.2019 09:00:00AwarenessAdvisoryMessageCenter
    MC17292504.02.2019 21:16:0076SharePoint tenant opt-out for modern lists is retiring in 2019We're making some changes to how environments can opt out of modern lists in SharePoint. Starting April 1, 2019, we're going to begin retiring the ability to opt out of modern lists at the tenant level.
    [How does this impact me?] In 2016, we introduced a new “modern” experience for SharePoint, bringing extensibility, accessibility, and responsive design to a complete overhaul of the user experience. Since then, modern has been the center of innovation in SharePoint and OneDrive, although classic mode remains supported and available.
    We’re making it easier for users to get to our latest feature updates. Starting April 1, 2019, it will no longer be possible to restrict an entire organization (tenant) to classic mode for lists and libraries. Lists and libraries may still use classic mode using the granular opt-out switches that we provide at the site collection, site, list, and library levels. Additionally, lists that use certain features and customizations that are not supported by modern will still be automatically switched to classic mode.
    After April 1, lists and libraries that are in classic mode as a result of tenant opt-out will automatically be shifted to modern. Users will benefit from enhancements and new features such as attention views, PowerApps integration, Flow, column formatting, and the filters pane.
    [What should I do to prepare for this change?] The SharePoint Modernization scanner identifies sites and lists that have customizations that are not supported by modern UI. Although many of these lists will automatically remain in classic mode even after this change, you may wish to keep some sites running entirely in classic to avoid users switching between different experience modes within a single site.
    Administrators can use a PowerShell script to enable or disable the modern experience for a single site collection or for a list of site collections as provided by the SharePoint Modernization scanner. Alternately, users can still use the “return to classic” option on modern views of lists or libraries to temporary return to classic, and list owners can use List Settings to configure that list to use the classic experience for all users.
    Please click Additional Information to learn more.
    04.02.2019 21:16:0076Normal04.02.2019 21:16:0031.05.2019 09:00:00ActionAdvisorySharePoint OnlineMessageCenter
    MC17285101.02.2019 19:51:0079New feature: Changes to PowerPoint and Word to open files fasterWe’re excited to release a new change to make documents saved to OneDrive and SharePoint open faster. We’ll be rolling this change out soon.
    Rather than always checking for updates for cloud files prior to opening, Word and PowerPoint will open any existing version on the user’s device and then sync updates immediately afterwards. This is already the behavior today for files saved to local OneDrive and SharePoint sync folders. This change introduces this behavior for files that are stored on the cloud but not synced to your device in a sync folder.
    This message is associated with Microsoft 365 Roadmap ID: 45426.
    [How does this affect me?] After this change takes place, while Word or PowerPoint checks for the latest version of a non-synced file, users will see the previous version of a document stored in the Office Document Cache.
    Users will be able to see the sync status of their files in the Status Bar (along the bottom of the window) and will be notified accordingly if we are unable to get the latest version. For example, for files that were deleted or moved on the server, the user will receive a message after opening the cached copy. If the user has AutoSave turned on for the file, they will automatically see the latest changes. Otherwise, they will see it the next time they Save or click on "Updates Available" in the Status Bar.
    Users and automated scripts or add-ins should avoid acting (especially creating copies, printing, presenting) on files that are modified on multiple machines until the file is up to date.
    This change updates the behavior for non-synced files to match the behavior of files stored within a user’s sync folders, which already open the version stored on their machine while changes are downloaded. This will apply to files opened directly from OneDrive, SharePoint (both Online as well as On-Premises) or Microsoft Teams that are not in a local sync folder.
    By default, files are kept in the Office Document Cache for 14 days. Users can delete specific files from the Office Document Cache via the Upload Center. If files are deleted or if a user has chosen to automatically delete files from the Office Document Cache when they are closed, users will not be able to view files as quickly.
    We will begin rolling these changes out to Monthly Channel organizations at the end of February, beginning with PowerPoint, and we anticipate rollout completion to all Monthly Channel organizations for both Word and PowerPoint to take place over the next few months. We anticipate that organizations using our Semi-Annual Channels will also receive the change as a part of the September 2019 Semi-Annual (Targeted) release.
    [What do I need to do to prepare for this change?] Performance is very important to us and the goal of this change is for users to have a faster experience when opening cloud documents. In most cases, we do not expect an impact to existing workflows. However, we are sensitive to potential unexpected impacts. While existing APIs remain unchanged, it’s possible that add-ins or automated processes that assume Word or PowerPoint files are up to date with the cloud immediately upon document open may need to be updated.
    If you have any concerns or you’d like additional details on how to validate your scenarios, please leave feedback for this post via Message Center, and we will work with you to address your needs. Please make sure you provide your contact email address so we are able to get in touch.
    You can learn more about cache settings by clicking Additional Information below.
    01.02.2019 19:51:0079Normal01.02.2019 19:51:0001.06.2019 10:00:00AwarenessAdvisorySharePoint Online,OneDrive for BusinessMessageCenter
    MC17280131.01.2019 22:39:0080New feature: Site activity shows group inbox activity in SharePoint OnlineWe’re bringing activity notifications to the group inbox in SharePoint Online. We'll begin rolling this feature out soon.
    This message is associated with Microsoft 365 Roadmap ID: 30689.
    [How does this affect me?] Currently, your user's site activity feed only includes SharePoint content, files, lists, and pages. After this change goes into effect, your users will be able to view important group emails updates as well. Current settings will not be affected.
    We'll begin gradually rolling this out in mid-February, and we anticipate rollout completion by April 2019.
    [What do I need to do to prepare for this change?] There is nothing you need to do to prepare for this change. Please click Additional Information to learn more about the Site Activity web part.
    31.01.2019 22:39:0080Normal31.01.2019 22:39:0001.05.2019 10:00:00AwarenessAdvisorySharePoint OnlineMessageCenter
    MC17276131.01.2019 00:00:0081Outlook mobile introduces a new MailTip for external recipientsMicrosoft will soon be rolling out a new Outlook for iOS and Android capability that helps protect sensitive company information by reducing the risk of inadvertently sending email to recipients outside your organization.

    Outlook mobile will clearly alert you when an external recipient is in the email address list when composing or replying to email messages. This capability will be rolled out with the default setting OFF. On March 4th, Microsoft will change the default settings to ON so that all users will see a small tip, or notification, when there is a recipient in the To, Cc or Bcc lines that are outside their organization.

    This enhancement is related to Microsoft 365 Roadmap ID 27555 and 27556.

    These features will not be rolling out to GCC at this time.

    [How does this impact me?]
    When composing or replying to a message with external recipients using Outlook for iOS and Android, the external recipient email address is highlighted in the address list as well as in the body of the message if @mentioned. A small notice label is visible in the message header during the compose or reply process and is not visible by the external recipients once sent.

    HTML5 Icon

    This feature can be controlled by IT administrators. Please see additional information for instructions on how to manage this app configuration setting using Microsoft Intune or any other MDM provider.

    [What should I do to prepare for this change?]
    There is nothing you need to do to prepare for this change; however, if you want to enable the people in your organization to see external recipient MailTip notifications in Outlook mobile prior to March 4th, you can deploy the setting to enrolled devices using your MDM provider at any time.

    Information about setting general app configurations for Outlook for iOS and Android can be found by following the Additional Information
    31.01.2019 00:00:0081Normal31.01.2019 00:00:0026.04.2019 09:00:00AwarenessAdvisoryExchange OnlineMessageCenter
    MC17270030.01.2019 01:04:0082Updated - The Office 365 Home Page is becoming the default start page for all Office 365 commercial usersCurrently in Office 365, there is a setting that allows users to personalize what page they land on when they log into Office 365. The Office 365 Home Page has evolved to pull a user's most relevant apps, documents and places where they are working —all in one place--and consequently will be the default page a user lands on when signing into Office 365.

    This enhancement is related to Microsoft 365 Roadmap ID 45971.

    [How does this impact me?]
    We initially designed the start page setting to bring users to a preferred app faster. Now that the Office 365 Home Page has evolved to provide quick access not only to default and recently used apps but also recent and recommended files and places, we are retiring the setting for users to select a different default start page.

    Of course, users can continue to leverage browser bookmarks and direct URL navigation to apps like Outlook to get straight to the app of their choice.

    In March, users who have set a start page other than the Office 365 Home Page will be directed to the Office 365 Home Page when they log-in.

    [What should I do to prepare for this change?]
    You don't need to do anything but may consider informing your users of the upcoming change and encouraging them to bookmark, in the browser, the page they've set their start page to. Consider also updating your user training and notifying your help desk.

    The Additional Information will be updated closer to the rollout.
    30.01.2019 01:04:0082Normal30.01.2019 01:04:0031.05.2019 09:00:00AwarenessAdvisoryMessageCenter
    MC17269129.01.2019 22:12:0082Upated: Compliance Manager new experienceWe’re updating Compliance Manager to help you assess your compliance risks more effectively with the integration with Secure Score and the ability to customize your assessments for Microsoft and non-Microsoft applications.

    This message is associated with Microsoft 365 Roadmap ID 31757.

    [How does this affect me?]
    Integration with Secure Score means that you will now get credit for both Compliance Score and Secure Score when you implement security-oriented controls. The new experience can monitor your tenant’s configuration settings and update your scores automatically when a security setting is configured in according with the Secure Score or Compliance Manager guidance. Additionally, you can now import your own assessments in Compliance Manager, including assessments for non-Microsoft applications and for standard and regulations that are not included in Compliance Manager by default.

    GCC customers can also access Compliance Manager, however GCC users should evaluate whether to use the document upload feature, as the storage is currently compliant with Office 365 Tier C.

    The new experience is only for Microsoft 365 at this time, but Azure and Dynamics will onboard in the future. If you would like to continue to use the old experience until all applications have been onboarded, you are able to do so.

    We'll be gradually rolling out the new experience to customers by the end of April, and the rollout is expected to be completed worldwide by the end of May. When your tenant gets the new experience, you’ll still have access to all existing assessment data via the new experience for at least 6 months. After that, you’ll have the option to export your data or migrate it to the new experience.

    [What do I need to do to prepare for this change?]
    The monitoring of configuration settings is disabled by default. When the new experience is rolled out, tenant administrators must configure Role Based Access Control (RBAC) under Admin > Settings on the Service Trust Portal (https://servicetrust.microsoft.com) before enabling automatic detection. Click here to learn more about how to set up RBAC.

    The Additional Information link will be updated with information about the new experience when the new experience begins rolling out.
    29.01.2019 22:12:0082Normal29.01.2019 22:12:0031.05.2019 09:00:00AwarenessAdvisoryMessageCenter
    MC17254826.01.2019 00:33:0086We’re making it easier for your users to save files to OneDrive Consumer, OneDrive for Business, and SharePoint OnlineWe’re making it easier for your users to save their files to Microsoft 365 cloud storage locations. We'll begin rolling this feature out soon.

    This message is associated with Microsoft 365 Roadmap ID: 45063.

    [How does this affect me?]
    This new experience allows users of Word, Excel & PowerPoint on Windows and macOS to save documents to the cloud more easily.

    When using Ctrl-S (Windows), Cmd-S (macOS), or the Save button in the QAT (Quick Access Toolbar), a new dialog will allow users to quickly set the file name and save to OneDrive Consumer, OneDrive for Business or SharePoint Online. When closing an unsaved document, users will also see a new save experience that defaults to automatic saving to a user’s preferred Microsoft 365 cloud storage solution.

    We'll begin gradually rolling this out starting in early February 2019, and we anticipate rollout completion by mid-2019.

    This feature is not yet available for GCC organizations.

    [What do I need to do to prepare for this change?]
    You don't need to do anything to prepare for this change, but you may consider updating your user training, and notifying your helpdesk. Please click Additional Information to learn more.
    26.01.2019 00:33:0086Normal26.01.2019 00:33:0001.07.2019 09:00:00AwarenessAdvisoryMessageCenter
    MC17253325.01.2019 19:42:0086Feature Update: Auto-Attendant & Call Queues administration in Teams Admin CenterWe are updating our services with new features and fixes, the first of which is a migration to the Microsoft Teams and Skype for Business Admin Center (Teams Admin Center). The rollout of the Teams Admin Center migration will begin soon for both Teams and Skype for Business Online tenants.
    This message is associated with Microsoft 365 Roadmap ID 46094.
    [How does this affect me?]
    The administration of new and existing Auto-Attendants or Call Queues for your organization will be migrated to the Teams Admin Center. A new experience will also be introduced for creating Resource Accounts. We will be gradually rolling this out starting on February 26, 2019, provided the testing with our early adopter customers meets our goals for quality.
    [What do Admins need to do] No action is required to initiate the migration as this is a backend service update, your existing Auto-Attendants and Call Queues will continue to work without any disruption. Updated documentation will be available ahead of the roll out in February.
    Please click Additional Information to learn how to create a phone system call queue. To Set up a phone system auto attendant Click here.
    25.01.2019 19:42:0086Normal25.01.2019 19:42:0030.04.2019 09:00:00AwarenessAdvisorySkype for Business,Microsoft TeamsMessageCenter
    MC17250324.01.2019 21:52:0087Updated Feature: New site branding and mega menu navigation features are rolling outAs previously communicated in MC165552, in November, we are expanding the set of options available to configure the look and feel of a site. This includes an updated “change the look” panel with settings to more easily customize the site header, footer, and navigation layout. We’ll begin rolling out these features soon.
    This message is associated with Microsoft 365 Roadmap IDs: 33131, 33132, 33138, and 43781.
    [How does this affect me?] We are updating the “change the look” settings with additional options to enable customization of select site brand elements – specifically, header layouts, footer control, and navigation layout options. In addition to setting the theme and header background, site owners will now be able to switch between two site header layouts, each changing the position or displaying of header elements. The new megamenu navigation layout is only available for horizontally oriented navigation controls and allows for a panel display of links/labels up to three levels. The footer control is initially only available for modern pages in new and existing communication sites, a logo or title and up to 8 links or labels. Along with these updates, the content bar (also referred to as the “social bar”) - which contains the Like, Comment, View and Save for Later icons - will be docked permanently on top of the Comments section on all modern pages and news posts. We'll begin rolling this out to Targeted Release organizations in Feb 2019, and the worldwide roll out will be completed by the end of March 2019. This roll out was initially scheduled for November 2018 and was delayed until now.
    [What do I need to do to prepare for this change?]
    Site footers are turned on in all existing and new communication sites as this feature rolls out. If you do not want the default site footer on your existing communication site, please follow instructions in the Additional information link below. You can always turn it back on whenever you need.
    This is adding more options to the "change the look" settings panel that can be optionally applied by the site owner. If you are using site designs, you may consider updating your user training and notifying your helpdesk. To learn about these settings review Change the look of your SharePoint site.
    Please review the Additional Information for more information.
    24.01.2019 21:52:0087Normal24.01.2019 21:52:0030.04.2019 10:00:00AwarenessAdvisorySharePoint OnlineMessageCenter
    MC17228518.01.2019 23:07:0093Updated feature: Planner Notifications for TeamsWe’re updating the Planner app for Teams to add notifications. We'll begin rolling this feature out soon.

    This message is associated with Microsoft 365 Roadmap ID: 45878.

    [How does this affect me?]
    After this update takes place, team members who are members of a team with Planner installed will receive a Teams notification when a task is assigned to them by another person. This notification will appear in the Teams Activity Feed and Chat.

    This update adds a Planner bot to teams where Planner is installed, and audit logs will show the bot as being added by “Microsoft Teams Services” on behalf of the team owner. The only purpose of the bot is to send a notification to a specific user when a task is assigned to him or her by another person, users cannot interact with this bot in any other way.

    We’ll be gradually rolling this feature starting on February 18, 2019 and we anticipate rollout completion by July 2019.

    [What do I need to do to prepare for this change?]
    You don't need to do anything, but may consider updating your user training and notifying your helpdesk. Please click Additional Information to learn more.
    18.01.2019 23:07:0093Normal18.01.2019 23:07:0001.08.2019 09:00:00AwarenessAdvisoryPlanner,Microsoft TeamsMessageCenter
    MC17222017.01.2019 22:06:0094Updated feature: Role-based access to alerts in Office 365 SecurityWe’re updating alert policies in the Office 365 Security & Compliance Center with more granular role-based access control. With this feature, admins will have more granular control over which alerts can be viewed by whom in the Office 365 Security & Compliance Center. After the release, roles a user has will determine what category of alerts they have access to. For example, a Compliance admin will no longer have access to Threat management or Mail flow alerts, which helps them better focus on triaging and investigating compliance related alerts, like Data governance, Data loss prevention, etc.

    This message is associated with Microsoft 365 Roadmap ID 44245.

    We'll be gradually rolling this out to customers starting February 19, 2019 and the roll out will be completed worldwide by the end of March.

    [How does this affect me?]
    Today, when admins go to the View alerts page in the Office 365 Security & Compliance Center, they can see all alerts regardless of the category of alerts if they have the "ManageAlerts" or "ViewOnlyManageAlerts" role.
    With this change, they will need more specific roles in addition to "ManageAlerts" or “ViewOnlyManageAlerts" in order to see specific categories of alerts.

    [What do I have to do to prepare for this change?]
    For users or admins who need to access alerts, make sure they have the correct roles assigned in the Office 365 Security & Compliance Center before the change rolls out.

    To see the complete role and category mapping, please click Additional Information.
    17.01.2019 22:06:0094Normal17.01.2019 22:06:0030.04.2019 09:00:00AwarenessAdvisoryMessageCenter
    MC17195512.01.2019 00:02:00100Update - Updated feature: New "Sign-in options" link on the Microsoft 365 login pageUpdate: We are pleased to announce that we are ready to move forward with this roll out. We will be begin rolling this change out in early May and expect to be completed by the end of May.

    We're updating the Microsoft 365 login page to add a new link for more sign-in options. The functionality this link provides only applies to personal accounts.

    This message is associated with Microsoft 365 Roadmap ID: 45516.

    [How does this affect me?]
    Your organization may have configured the login experience to only accept organization accounts, if so, this change does not impact you.

    After this change takes place, when signing into Office, your users will see a new link that says "Sign-in options" on the Microsoft 365 login page. Clicking on this link will bring the user to a new screen that will show additional login options that only work for personal Microsoft account users. These sign in options will have no impact for commercial users. i.e. A user that uses the new sign in options, will not login to the commercial Microsoft 365 service.

    [What do I need to do to prepare for this change?]
    You don't need to do anything, but may consider updating your user training, and notifying your helpdesk. Please click Additional Information to learn more.
    12.01.2019 00:02:00100Normal12.01.2019 00:02:0031.05.2019 09:00:00AwarenessAdvisoryMessageCenter
    MC17178608.01.2019 19:11:00103Reminder: We’re retiring StaffHub and migrating your organization to Microsoft TeamsAs previously communicated in MC149144 on September 24, 2018, Microsoft Teams is evolving to include a new set of capabilities that will simplify schedule management and help deliver the tools for every worker to get the job done. As a result, we will be retiring Microsoft StaffHub on October 1, 2019 and we will be focusing our investments on Microsoft Teams.
    After October 1, 2019 users that attempt to log in to StaffHub will be greeted with a message directing them to download Microsoft Teams.
    To help you in your transition to Microsoft Teams, we ask that you review the details below for pre-requisites related to user and data migration across Microsoft Teams and StaffHub.
    If you’re receiving this notice, you have one or more people in your organization who currently use Microsoft StaffHub. Please communicate these details to the right stakeholders in your organization.
    [How does this affect me?] To help transition users, we plan to migrate data chat history in Microsoft StaffHub to Microsoft Teams. The amount of chat history that will be available in Microsoft Teams will depend on how soon you configure your organization for the transition. We recommend taking action no later than June 30, 2019 to provide enough time to transition 90 days of data by October 1, 2019. Please ensure that Microsoft Teams and Office 365 Group Creation are enabled in your Microsoft 365 admin center before the transition begins, as these setting selections are essential to us being able to move your StaffHub data into Teams. Failure to turn these services on by June 30, 2019, will result in a later migration date or less chat data being copied over.
    Please note, by enabling Microsoft Teams and Office 365 Group Creation, we will create a corresponding Microsoft Teams team and Office 365 Group if those do not already exist for each of your StaffHub teams as part of the migration effort. We will also begin copying Microsoft StaffHub chat messages into the corresponding Teams team chat history. We recommend that you enable Office 365 Group Creation and Microsoft Teams no later than June 30, 2019, and that you do not delete these teams or groups as they are required to successfully migrate data into Microsoft Teams.
    [What do I need to do to prepare for this change?] We encourage you to activate Microsoft Teams, ensure group creation is enabled and that all impacted users are properly covered with an active license that includes Microsoft Teams. This is just the first step as we help you transition towards Microsoft Teams. As more information becomes available we will be providing additional documentation and guidance on user and team migration over the next few months.
    Please click Additional Information to learn more about Microsoft Teams and how you can enable it for your organization.
    If you plan to terminate your use of Microsoft StaffHub before October 1, 2019, and you do not wish to have your organization’s data transferred to Microsoft Teams, please contact us at StaffHubinfo@microsoft.com.
    08.01.2019 19:11:00103Normal08.01.2019 19:11:0015.08.2019 09:00:00ActionAdvisoryMessageCenter
    MC16600729.11.2018 23:56:00143Updates to Microsoft Flow and PowerApps licensing in Office 365Over the past two years, Microsoft has helped drive business process transformation with Microsoft 365 by helping organizations create innovative business apps based on tools such as Microsoft Flow, PowerApps, SharePoint lists, Microsoft Forms, and Power BI.
    Select Office 365 plans include PowerApps and Microsoft Flow capabilities to help organizations extend Office 365. Beyond Office 365, PowerApps, and Microsoft Flow Plans 1 and 2 offer additional capabilities that enable users to integrate external data into Office 365 experiences and standalone apps. We are simplifying the distinction between our PowerApps and Microsoft Flow for Office 365 plans and the standalone plans.
    Starting February 1, 2019, the following capabilities will require a PowerApps or Microsoft Flow Plan 1 or Plan 2 license: - Integration of on-premises data through the on-premises data gateway - Custom connectors
    - HTTP triggers and actions inside Microsoft Flow
    [How does this affect me?] After February 1, 2019 users will require a PowerApps or Flow Plan 1 or Plan 2 license to run PowerApps apps and Microsoft Flow using the capabilities listed above. Our records indicate that your organization has not used these capabilities recently.
    If you do plan to use these capabilities after February 1, 2019, you must request an extension to be able to access them for an additional 12 months or until the end of your current eligible Office 365 subscription term, whichever is longer. (Note: Integration of on-premises data through the on-premises data gateway and Custom connectors are not included with Office 365 Business, Office 365 Enterprise E1 or Office 365 F1 licenses.)
    You can find out who in your organization creates apps and flows by visiting the PowerApps and Microsoft Flow Admin centers.
    [What do I need to do to prepare for this change?] If your organization does not plan to use the capabilities listed above, no action is required.
    If you plan to use the capabilities listed above, submit a ticket to request an extension via Microsoft support before January 31, 2019 to ensure uninterrupted service. Your ability to request an extension will expire on April 30, 2019.
    Please click Additional Information to learn more.
    29.11.2018 23:56:00143Normal29.11.2018 23:56:0030.04.2019 09:00:00OpportunityAdvisoryMessageCenter
    MC16592728.11.2018 22:59:00144Yammer group files in Office 365 connected groups will now be stored in SharePointWe'll be gradually releasing a new feature where all new files posted in Yammer groups that are Office 365 connected will be stored in SharePoint.
    This message is associated with Microsoft 365 Roadmap ID: 26821.
    [How does this affect me?]
    With this functionality all new files posted in Office 365 connected Yammer groups will now be stored in the SharePoint account that is associated with the Office 365 Group. Keep in mind that existing files, files in unconnected groups, and files in private messages will not be impacted by this change and will continue to be stored in the legacy location.
    This change will begin rolling out towards the end of December and is expected to be completed worldwide by end of March 2019.
    [What do I need to do to prepare for this change?]
    You don’t need to do anything to prepare for this change, but you may consider updating user training, and notifying your helpdesk. Please click Additional information to learn more.
    28.11.2018 22:59:00144Normal28.11.2018 22:59:0026.11.2019 09:00:00AwarenessAdvisoryYammer EnterpriseMessageCenter
    MC15170419.10.2018 23:42:00184Updated feature: The help and support pane is now available from the Office 365 navbarWe’re excited to announce that your Office 365 navbar will now include a help and support pane. We’ll begin rolling this feature out soon.

    This message is associated with Microsoft 365 Roadmap ID: 42268.

    [How does this affect me?]
    The new and improved help and support pane provides contextual help on top issues, access to the latest support information, and the ability for admins to customize the pane with their company’s helpdesk information. The same services that power help and support in Office desktop clients, are now extended to the web.

    You can see this today in the new Outlook in the web that is available to Targeted Release organizations. It will be coming to more Office 365 web apps over the next six months, starting with Office.com.

    [What do I need to do to prepare for this change?]
    You don't need to do anything, but you may consider configuring the helpdesk contact card in the Admin Portal, and notifying your helpdesk. Please click Additional information to learn more.
    19.10.2018 23:42:00184Normal19.10.2018 23:42:0031.05.2019 09:00:00AwarenessAdvisoryMessageCenter
    MC14914425.09.2018 22:13:00208New schedule management and Home screen features coming to Teams; StaffHub will be retiredWe are pleased to announce that Microsoft Teams is evolving to include a new set of capabilities that will simplify schedule management and help deliver the tools for every worker to get the job done.

    Because our investments in schedule management have been developed with Firstline Workers in mind, we’ve decided to retire Microsoft StaffHub and bring this capability in addition to a new Home screen experience, into Teams, making it the platform for all workers.

    Customers using Microsoft StaffHub, today, have been notified via MC149091. If you did not receive this notification, and you were planning to utilize StaffHub, we encourage you to explore Microsoft Teams, the ultimate hub for teamwork for employees.

    [How does this affect me?]
    Starting in September 2018, we will be rolling out new features in Microsoft Teams designed to simplify schedule management, and deliver the tools and information every worker needs.

    Starting on April 1, 2019, Microsoft StaffHub will no longer be available for new tenants and will be removed from the Apple App Store, Google Play Store, and all other points of access. Microsoft StaffHub will then stop functioning for all users on October 1, 2019. Anyone who attempts to open it will be greeted with a message directing them to download Microsoft Teams.

    All users will require an active license that includes Microsoft Teams.

    These changes are part of our continued efforts to refine Microsoft 365 as the universal toolkit for teamwork and the investments we’re making in Microsoft Teams.

    [What do I need to do to prepare for this change?]
    There is nothing you need to do to prepare for this change. We encourage you to explore Microsoft Teams.

    If you are receiving this message and had future plans to explore Microsoft StaffHub, please click Additional Information to learn more.
    25.09.2018 22:13:00208Normal25.09.2018 22:13:0001.06.2019 09:00:00AwarenessAdvisoryMessageCenter
    MC14356903.07.2018 22:15:00292We’re making changes to Exchange Web Services for Office 365Over the last few years, we have been investing in services to help developers access information in Office 365 in a simple and intuitive way. As we make progress on this journey, we have continued to evaluate the role of Exchange Web Services (EWS) and how to best interact with Office 365 data and authenticate with Exchange Online.

    We are making the following announcements today:
  • Basic Authentication for Exchange Web Services (EWS) will be retired, beginning October 13, 2020, as we focus our efforts on OAuth 2.0.

  • We are investing our development resources in Microsoft Graph as the future mechanism for accessing Exchange Online data.


  • [How does this affect me?]
    With this change, we are focusing our investments in OAuth 2.0 for authentication and authorization as the preferred method to access Exchange Online. Starting October 13, 2020, we will completely remove Basic Authentication for EWS as a way to access Exchange Online.

    Additionally, EWS will continue to receive security updates and certain performance updates, but product design and features will remain unchanged.

    [What do I need to do to prepare for this change?]
    If you have been using Basic Authentication for EWS in your applications, you should plan to use OAuth 2.0 for authentication and authorization, before October 13, 2020. In addition, we strongly suggest that you plan on transitioning to Microsoft Graph based Outlook APIs to continue accessing Exchange Online data.

    Please click Additional Information to learn more.
    03.07.2018 22:15:00292Normal03.07.2018 22:15:0013.11.2020 09:00:00AwarenessAdvisoryExchange OnlineMessageCenter
    MC14350302.07.2018 17:28:00293Update on Visio Web Access from SharePoint OnlineLast September, we announced that we would be removing Visio Web access from SharePoint Online (MC120728). Since then we have listened to your feedback and are extending the timeline to September 2019 to allow more time for the migration of your existing Visio content to the newer platforms.

    Beginning September 30, 2019, Visio Web Access (Visio Service) and its Web Part for SharePoint Online will no longer be available. Instead of Visio Web Access you can now use Visio Online and migrate your organization’s web parts to a newer experience with the new Javascript (JS) APIs for Visio Online. Visio Online enables high fidelity viewing, sharing, and collaboration in your favorite browser, without installing the client for all Office 365 licenses. It supports embedding Visio diagrams in SharePoint Online using a modern file viewer web part and with IFrame along with JS API programmability.

    [How does this affect me?]
    Beginning September 30, 2019, users in your organization will only be able to view Visio diagrams in their browser, but not create or edit. Visio Online viewing is available to most Office 365 subscriptions.

    [What do I need to do to prepare for this change?]
    Before September 30, 2019 you should migrate any of your existing Visio content to the newer platforms.

    Please click Additional Information for more detail about how to migrate your existing content.
    02.07.2018 17:28:00293Normal02.07.2018 17:28:0030.10.2019 08:00:00ActionAdvisorySharePoint OnlineMessageCenter
    MC13466121.04.2018 00:52:00366Important update on Windows phone apps for Skype for BusinessThe Windows Phone app for Skype for Business is being retired. After this change takes effect, new users will no longer be able to download the app from the Microsoft Store, and the app will no longer be supported.

    While Microsoft continues to support Windows 10 Mobile, we aren't focused on building new features for it. We continue to invest in the Skype for Business mobile apps for iOS and Android, as well as desktop applications for Windows and Mac.

    [How does this affect me?]
    You are receiving this message because your organization has access to Skype for Business as part of your subscription.

    Existing users of the Windows Phone app for Skype for Business will continue to be able to use the app. Moreover, they will continue to be able to re-download the app from the Windows Store.

    New users who need to install the app from the Windows Store, will have the following experience:
  • Beginning in August 2018, Skype for Business on Windows Phone 8.1 will no longer be available for download.
  • Beginning in December 2019, Skype for Business on Windows 10 Mobile, will no longer be available for download.

  • The Skype for Business app may continue to work after these dates, but this is not guaranteed. This app will no longer receive updates or support.

    [What do I need to do to prepare for this change?]
    If you need to continue using Skype for Business on Windows Phone, we recommend that you install the app before the dates that are cited above. Please click Additional Information to learn more.
    21.04.2018 00:52:00366Normal21.04.2018 00:52:0015.01.2020 08:00:00AwarenessAdvisorySkype for BusinessMessageCenter
    IDPublishedTimePublishedDaysAgoTitleMessageLastUpdatedTimeLastUpdatedDaysAgoSeverityStartTimeEndTimeActionTypeClassificationAffectedServiceMessageType
    ServiceFeatureIDTitleImpactDescriptionLastUpdatedTimeLastUpdatedDaysAgoUserFunctionalImpactPostIncidentDocumentUrlSeverityStartTimeEndTimeClassificationAffectedTenantCountAffectedUserCountMessageType
    Exchange OnlineManagement and ProvisioningEX177902Can't view message tracesAdmins may be unable to view message trace results in the Exchange admin center (EAC) or PowerShell.21.04.2019 20:30:250Sev215.04.2019 19:00:00Advisory18158962Incident
    Skype for BusinessAll FeaturesLY177449Can't create Skype for Business meetings for Outlook eventsUsers may be unable to create Skype for Business meetings for Outlook events through Outlook on the web.18.04.2019 16:47:354Sev210.04.2019 00:23:00Advisory8507806Incident
    Exchange OnlineE-Mail timely deliveryEX177852Unable to send email due to SPFUsers may have been intermittently unable to send email to some domains.17.04.2019 18:17:054Sev216.04.2019 22:00:0017.04.2019 01:25:00Incident18083178Incident
    Office OnlineWord OnlineOO177786Can't save Word documentsUsers may have experienced errors when attempting to save their Word documents using Office Online.16.04.2019 23:22:415Sev216.04.2019 04:55:5316.04.2019 12:00:00Advisory7021578Incident
    Skype for BusinessAudio and VideoLY177821Not receiving push notificationsUsers may have been intermittently not receiving Skype for Business app push notifications on Android and iOS devices.16.04.2019 21:35:185Sev212.04.2019 14:00:0016.04.2019 20:10:00Advisory8637660Incident
    Exchange OnlineManagement and ProvisioningEX176985Can't see message tracesAdmins may have been unable to see message trace details in the Exchange admin center or PowerShell command window.16.04.2019 17:25:535Sev201.04.2019 21:27:0016.04.2019 08:22:00Advisory18083178Incident
    Skype for BusinessAudio and VideoLY177299Audio/video calling problemsUsers may have been unable to initiate and accept Skype for Business audio and video calls..15.04.2019 13:22:307https://office365servicecomms-prod.cloudapp.net/api/v1.0/evotec.pl/ServiceComms/PostIncident/Health.IncidentReportDocument(incidentId='LY177299')Sev208.04.2019 08:55:0008.04.2019 10:45:00Incident3350523Incident
    Yammer EnterpriseYammer ComponentsYA177663Can't view live events on mobile appsUsers may have been unable to view live events via iOS and Android clients.13.04.2019 01:09:239Sev112.04.2019 20:14:0013.04.2019 01:02:00Advisory4012188Incident
    Skype for BusinessAudio and VideoLY177655Can't join or delays joining conferences via Public Switched Telephone Network (PSTN)Users may have been unable to join or experience delays of up to 12 seconds when joining conference calls via PSTN.12.04.2019 21:54:419Sev212.04.2019 18:37:0012.04.2019 21:00:00Incident2902160Incident
    Yammer EnterpriseYammer ComponentsYA177625Can't use Search function.Users were unable to use the Search function within Yammer.12.04.2019 14:53:0810Sev212.04.2019 08:55:0012.04.2019 13:43:00Advisory4012188Incident
    Skype for BusinessAudio and VideoLY177631Unable to join PSTN conference callsUsers were unable to join Public Switched Telephone Network (PSTN) conference calls.12.04.2019 13:50:3010Sev212.04.2019 10:55:0012.04.2019 13:50:14Incident6587744Incident
    Yammer EnterpriseYammer ComponentsYA177605Can't load feedsUsers may have been unable to load their feeds on Yammer.com.12.04.2019 02:18:1810Sev212.04.2019 00:20:0012.04.2019 01:13:00Advisory4012188Incident
    Office 365 PortalAdministrationMO175715Microsoft Teams install exclusion issue in Office 365 ProPlusAdmins were unable to exclude Office 365 from installing as part of the Office 365 ProPlus installations.12.04.2019 00:59:0610Sev204.03.2019 13:00:0009.04.2019 02:00:00Advisory21653170Incident
    SharePoint OnlineTenant AdminSP177484SharePoint Online (SPO) admin center site provisioning and Remote PowerShell commands impactAdmins may have been unable to provision sites through the SPO admin center or run certain Remote PowerShell commands.11.04.2019 01:54:1711Sev208.04.2019 14:00:0011.04.2019 01:42:00Advisory6319693Incident
    Yammer EnterpriseYammer ComponentsYA177504Sign in errorsUsers may experience sign in errors when attempting to access Yammer.10.04.2019 23:35:1011Sev210.04.2019 21:18:2210.04.2019 22:25:00Advisory4012188Incident
    Office OnlineWord OnlineOO177408Word documents online issueUsers may have been unable to open Word documents online using the Web Application Client.10.04.2019 00:06:2312Sev209.04.2019 12:36:4309.04.2019 13:41:51Advisory6970822Incident
    Skype for BusinessAudio and VideoLY177351Can't dial in or out of audio conferences intermittentlyUsers may have been unable to dial in or out of audio conferences intermittently.09.04.2019 00:34:5413Sev208.04.2019 18:56:0009.04.2019 00:21:07Incident2902160Incident
    Exchange OnlineE-Mail and calendar accessEX176260"Events from Email" feature is temporarily switched offUsers may have been unable to view new reservation and package delivery events in their calendar.03.04.2019 19:59:4118Sev220.03.2019 23:08:0003.04.2019 02:00:00Advisory17982048Incident
    Exchange OnlineE-Mail and calendar accessEX176422Calendar events appearing with incorrect timeUsers may see calendar events for March 24-29, 2019 appear one hour earlier than scheduled.01.04.2019 23:21:2420Sev223.03.2019 01:00:0030.03.2019 01:00:00Advisory18044808Incident
    SharePoint OnlineCustom Solutions and WorkflowsSP175429Unable to edit existing workflows or create new workflowsUsers were unable to edit workflows or create new workflows in SharePoint 2010 using Designer and other protocols.01.04.2019 20:48:5520https://office365servicecomms-prod.cloudapp.net/api/v1.0/evotec.pl/ServiceComms/PostIncident/Health.IncidentReportDocument(incidentId='SP175429')Sev208.03.2019 00:03:1125.03.2019 17:31:00Advisory12366831Incident
    Yammer EnterpriseYammer ComponentsYA176892Thumbnails issueUsers may have been unable to view profile picture thumbnails.01.04.2019 17:00:0320Sev201.04.2019 14:42:0001.04.2019 16:30:00Advisory4002326Incident
    Mobile Device Management for Office 365Mobile Device ManagementMD176864New device enrolment issueUsers may be unable to enrol new devices.01.04.2019 14:44:2021Sev101.04.2019 11:47:1901.04.2019 14:44:15Advisory126840Incident
    Skype for BusinessAudio and VideoLY176860Can't make callsUsers may be unable to make calls from the Skype for Business service.01.04.2019 14:32:2821Sev201.04.2019 08:30:0001.04.2019 13:00:00Incident2902160Incident
    SharePoint OnlineSharePoint FeaturesSP176698Unable to upload documents with legacy APIsUsers may be unable to upload documents via legacy APIs within SharePoint Online.28.03.2019 21:31:2524Sev228.03.2019 21:10:2028.03.2019 21:31:17Advisory12379174Incident
    Skype for BusinessSign-InLY176632Can't sign inUsers may have been unable to sign in to Skype for Business.28.03.2019 02:11:3625Sev228.03.2019 00:46:0028.03.2019 01:15:00Incident8734883Incident
    Office 365 PortalAdministrationMO176326Delays in receiving invoices for Office subscriptionsAdmins may have experienced a delay in receiving new invoices for Office subscriptions.27.03.2019 00:18:0126Sev215.03.2019 13:00:0026.03.2019 22:00:00Advisory20951284Incident
    Skype for BusinessOnline MeetingsLY175793Can't create Skype for Business meetingsUsers are unable to create Skype for Business meetings using Outlook on the web.26.03.2019 01:08:1027Sev211.03.2019 18:50:0025.03.2019 23:34:00Advisory8507806Incident
    Exchange OnlineManagement and ProvisioningEX176276Delays in synchronization requestsAdmins may have experienced synchronization delays in multiple scenarios.23.03.2019 16:22:5530Sev221.03.2019 15:09:0023.03.2019 12:00:00Advisory14563700Incident
    ServiceFeatureIDTitleImpactDescriptionLastUpdatedTimeLastUpdatedDaysAgoUserFunctionalImpactPostIncidentDocumentUrlSeverityStartTimeEndTimeClassificationAffectedTenantCountAffectedUserCountMessageType
    ServiceFeatureIDTitleImpactDescriptionPublishedTimePublishedDaysAgoMessageLastUpdatedTimeLastUpdatedDaysAgoUserFunctionalImpactPostIncidentDocumentUrlSeverityStartTimeEndTimeClassificationAffectedTenantCountAffectedUserCountMessageType
    Exchange OnlineManagement and ProvisioningEX177902Can't view message tracesAdmins may be unable to view message trace results in the Exchange admin center (EAC) or PowerShell.18.04.2019 21:16:483Title: Can't view message traces
    User Impact: Admins may be unable to view message trace results in the Exchange admin center (EAC) or PowerShell.
    More info: While we work to resolve the issue with real time message trace, admins can use the extended message trace option (also known as a historical message trace) as an alternative method. This provides full trace details in a downloadable CSV file format, and is not impacted by this incident.
    Current status: We've determined that a temporary problem occurred on a portion of infrastructure that generates message trace data, which created a message trace backlog. The backlog of messages traces are processing and we're monitoring the process to ensure it completes as expected.
    Scope of impact: Impact is specific to admins in your organization attempting to view message trace results in the Exchange admin center (EAC) or PowerShell.
    Start time: Monday, April 15, 2019, at 5:00 PM UTC
    Preliminary root cause: A problem occurred on a portion of infrastructure that generates message trace data, which caused a message trace backlog.
    Next update by: Friday, April 19, 2019, at 7:00 PM UTC
    21.04.2019 20:30:250Sev215.04.2019 19:00:00Advisory18158962Incident
    Exchange OnlineManagement and ProvisioningEX177902Can't view message tracesAdmins may be unable to view message trace results in the Exchange admin center (EAC) or PowerShell.19.04.2019 20:25:522Title: Can't view message traces
    User Impact: Admins may be unable to view message trace results in the Exchange admin center (EAC) or PowerShell.
    More info: While we work to resolve the issue with real time message trace, admins can use the extended message trace option (also known as a historical message trace) as an alternative method. This provides full trace details in a downloadable CSV file format, and is not impacted by this incident.
    Current status: We're continuing to monitor the progress of the backlog as it processes. We suspect this will take some additional time to reach mitigation.
    Scope of impact: Impact is specific to admins in your organization attempting to view message trace results in the Exchange admin center (EAC) or PowerShell.
    Start time: Monday, April 15, 2019, at 5:00 PM UTC
    Root cause: A problem occurred on a portion of infrastructure that generates message trace data, which caused a message trace backlog.
    Next update by: Sunday, April 21, 2019, at 8:00 PM UTC
    21.04.2019 20:30:250Sev215.04.2019 19:00:00Advisory18158962Incident
    Exchange OnlineManagement and ProvisioningEX177902Can't view message tracesAdmins may be unable to view message trace results in the Exchange admin center (EAC) or PowerShell.18.04.2019 01:00:014Title: Can't run message traces
    User Impact: Admins may be unable to run message traces.
    More info: This issue occurs when using third-party apps, the Exchange admin center (EAC), and PowerShell.
    Current status: We're gathering system diagnostic and tenant database information to determine the underlying cause of the issue.
    Scope of impact: Your organization is affected by this event, and any admin may be impacted.
    Next update by: Thursday, April 18, 2019, at 7:00 PM UTC
    21.04.2019 20:30:250Sev215.04.2019 19:00:00Advisory18158962Incident
    Exchange OnlineManagement and ProvisioningEX177902Can't view message tracesAdmins may be unable to view message trace results in the Exchange admin center (EAC) or PowerShell.18.04.2019 00:22:354Title: Can't run message traces
    User Impact: Admins may be unable to run message traces.
    Current status: We're investigating a potential issue and checking for impact to your organization. We'll provide an update within 30 minutes.
    Scope of impact: Your organization is affected by this event, and any admin may be impacted.
    21.04.2019 20:30:250Sev215.04.2019 19:00:00Advisory18158962Incident
    Exchange OnlineManagement and ProvisioningEX177902Can't view message tracesAdmins may be unable to view message trace results in the Exchange admin center (EAC) or PowerShell.21.04.2019 20:30:040Title: Can't view message traces
    User Impact: Admins may be unable to view message trace results in the Exchange admin center (EAC) or PowerShell.
    More info: While we work to confirm that this issue has been resolved, admins can use the extended message trace option (also known as a historical message trace) as an alternative method. This provides full trace details in a downloadable CSV file format, and is not impacted by this incident.
    Current status: We've verified that the message trace backlog we had identified within our service has been processed, and we're requesting admins that had reported this problem confirm the issue is fully resolved.
    Scope of impact: Impact is specific to admins in your organization attempting to view message trace results in the Exchange admin center (EAC) or PowerShell.
    Start time: Monday, April 15, 2019, at 5:00 PM UTC
    Preliminary root cause: A problem occurred on a portion of infrastructure that generates message trace data, which caused a message trace backlog.
    Next update by: Monday, April 22, 2019, at 8:00 PM UTC
    21.04.2019 20:30:250Sev215.04.2019 19:00:00Advisory18158962Incident
    Skype for BusinessAll FeaturesLY177449Can't create Skype for Business meetings for Outlook eventsUsers may be unable to create Skype for Business meetings for Outlook events through Outlook on the web.10.04.2019 06:56:2512Title: Can't create Skype for Business meetings for Outlook events
    User Impact: Users may be unable to create Skype for Business meetings for Outlook events through Outlook on the web.
    More info: Affected users will click on the create Skype for Business meeting button in Outlook on the web; however, no Skype for Business meeting details are added.
    As a workaround, affected users can use the Skype for Business Outlook client add-in to create invites with meetings.
    Current status: We've determined that a potential misconfiguration on a subset of the network infrastructure may be incorrectly routing traffic. We're working to develop the necessary configuration changes to fix the issue.
    Scope of impact: This issue could potentially affect any of your users if they are routed through the affected infrastructure.
    Root cause: A potential misconfiguration on a subset of the network infrastructure may be incorrectly routing traffic, causing Skype for Business meeting creation request to not add the meeting details to the meeting invitation.
    Next update by: Wednesday, April 10, 2019, at 7:00 AM UTC
    18.04.2019 16:47:354Sev210.04.2019 00:23:00Advisory8507806Incident
    Skype for BusinessAll FeaturesLY177449Can't create Skype for Business meetings for Outlook eventsUsers may be unable to create Skype for Business meetings for Outlook events through Outlook on the web.10.04.2019 07:43:1512Title: Can't create Skype for Business meetings for Outlook events
    User Impact: Users may be unable to create Skype for Business meetings for Outlook events through Outlook on the web.
    More info: Affected users will click on the create Skype for Business meeting button in Outlook on the web; however, no Skype for Business meeting details are added.
    As a workaround, affected users can use the Skype for Business Outlook client add-in to create invites with meetings.
    Current status: We've developed a configuration fix and have deployed it to a small subset of the network infrastructure. Testing has confirmed that this change fixes the issue. We're deploying the change to the remaining infrastructure, which may take up to 12 hours to complete.
    Scope of impact: This issue could potentially affect any of your users if they are routed through the affected infrastructure.
    Estimated time to resolve: We expect this issue to be completely resolved for all affected users within the next 12 hours as the fix is safely implemented through our change management process.
    Root cause: A potential misconfiguration on a subset of the network infrastructure may be incorrectly routing traffic, causing Skype for Business meeting creation request to not add the meeting details to the meeting invitation.
    Next update by: Wednesday, April 10, 2019, at 10:00 PM UTC
    18.04.2019 16:47:354Sev210.04.2019 00:23:00Advisory8507806Incident
    Skype for BusinessAll FeaturesLY177449Can't create Skype for Business meetings for Outlook eventsUsers may be unable to create Skype for Business meetings for Outlook events through Outlook on the web.10.04.2019 23:57:0011Title: Can't create Skype for Business meetings for Outlook events
    User Impact: Users may be unable to create Skype for Business meetings for Outlook events through Outlook on the web.
    More info: Affected users click on the "Create Skype for Business meeting" button in Outlook on the web; however, no Skype for Business meeting details are added.
    As a workaround, users can use the Skype for Business Outlook client add-in to create invites with meetings.
    Current status: We've determined that a network misconfiguration occurred on a portion of infrastructure that facilitates communication between the Skype for Business and Exchange Online services, which caused impact to Skype for Business meeting creation functionality via Outlook on the web. We're implementing a fix to correct the configuration issue on the affected infrastructure, and we’re assessing how long the fix will take to fully resolve the event.
    Scope of impact: This issue could potentially affect any of your users if they are routed through the affected infrastructure.
    Root cause: A network misconfiguration occurred on a portion of infrastructure that facilitates communication between the Skype for Business and Exchange Online services, which resulted in impact to Skype for Business meeting creation for Outlook events via Outlook on the web.
    Next update by: Thursday, April 11, 2019, at 11:00 PM UTC
    18.04.2019 16:47:354Sev210.04.2019 00:23:00Advisory8507806Incident
    Skype for BusinessAll FeaturesLY177449Can't create Skype for Business meetings for Outlook eventsUsers may be unable to create Skype for Business meetings for Outlook events through Outlook on the web.10.04.2019 04:52:2812Title: Can't create Skype for Business meetings for Outlook events
    User Impact: Users may be unable to create Skype for Business meetings for Outlook events through Outlook on the web.
    More info: Affected users will click on the create Skype for Business meeting button in Outlook on the web; however, no Skype for Business meeting details are added.
    As a workaround, affected users can use the Skype for Business Outlook client add-in to create invites with meetings.
    Current status: We're gathering Transport Control Protocol (TCP) trace information to further isolate the source of the problem.
    Scope of impact: This issue could potentially affect any of your users if they are routed through the affected infrastructure.
    Next update by: Wednesday, April 10, 2019, at 5:00 AM UTC
    18.04.2019 16:47:354Sev210.04.2019 00:23:00Advisory8507806Incident
    Skype for BusinessAll FeaturesLY177449Can't create Skype for Business meetings for Outlook eventsUsers may be unable to create Skype for Business meetings for Outlook events through Outlook on the web.10.04.2019 00:35:3112Title: Can't create Skype for Business meetings for Outlook events
    User Impact: Users may be unable to create Skype for Business meetings for Outlook events through Outlook on the web.
    More info: Affected users will click on the create Skype for Business meeting button in Outlook on the web; however, no Skype for Business meeting details are added.
    As a workaround, affected users can use the Skype for Business Outlook client add-in to create invites with meetings.
    Current status: We're investigating a potential issue and checking for impact to your organization. We'll provide an update within 30 minutes.
    18.04.2019 16:47:354Sev210.04.2019 00:23:00Advisory8507806Incident
    Skype for BusinessAll FeaturesLY177449Can't create Skype for Business meetings for Outlook eventsUsers may be unable to create Skype for Business meetings for Outlook events through Outlook on the web.10.04.2019 01:10:5312Title: Can't create Skype for Business meetings for Outlook events
    User Impact: Users may be unable to create Skype for Business meetings for Outlook events through Outlook on the web.
    More info: Affected users will click on the create Skype for Business meeting button in Outlook on the web; however, no Skype for Business meeting details are added.
    As a workaround, affected users can use the Skype for Business Outlook client add-in to create invites with meetings.
    Current status: We're investigating network diagnostic logs to determine the underlying cause of the issue.
    Scope of impact: This issue could potentially affect any of your users if they are routed through the affected infrastructure.
    Next update by: Wednesday, April 10, 2019, at 1:00 AM UTC
    18.04.2019 16:47:354Sev210.04.2019 00:23:00Advisory8507806Incident
    Skype for BusinessAll FeaturesLY177449Can't create Skype for Business meetings for Outlook eventsUsers may be unable to create Skype for Business meetings for Outlook events through Outlook on the web.10.04.2019 02:51:3512Title: Can't create Skype for Business meetings for Outlook events
    User Impact: Users may be unable to create Skype for Business meetings for Outlook events through Outlook on the web.
    More info: Affected users will click on the create Skype for Business meeting button in Outlook on the web; however, no Skype for Business meeting details are added.
    As a workaround, affected users can use the Skype for Business Outlook client add-in to create invites with meetings.
    Current status: We're continuing to investigate network diagnostic logs to determine the underlying cause of the issue.
    Scope of impact: This issue could potentially affect any of your users if they are routed through the affected infrastructure.
    Next update by: Wednesday, April 10, 2019, at 3:00 AM UTC
    18.04.2019 16:47:354Sev210.04.2019 00:23:00Advisory8507806Incident
    Skype for BusinessAll FeaturesLY177449Can't create Skype for Business meetings for Outlook eventsUsers may be unable to create Skype for Business meetings for Outlook events through Outlook on the web.11.04.2019 23:34:5410Title: Can't create Skype for Business meetings for Outlook events
    User Impact: Users may be unable to create Skype for Business meetings for Outlook events through Outlook on the web.
    More info: Affected users click on the "Create Skype for Business meeting" button in Outlook on the web; however, no Skype for Business meeting details are added.
    As a workaround, users can use the Skype for Business Outlook client add-in to create invites with meetings.
    Current status: We're continuing to work on implementing the fix to correct the configuration issue on the affected infrastructure. In parallel, we're still attempting to establish an estimated time to resolution as we progress closer to the deployment throughout the affected environments.
    Scope of impact: This issue could potentially affect any of your users if they are routed through the affected infrastructure.
    Root cause: A network misconfiguration occurred on a portion of infrastructure that facilitates communication between the Skype for Business and Exchange Online services, which caused impact to Skype for Business meeting creation functionality via Outlook on the web.
    Next update by: Friday, April 12, 2019, at 10:30 PM UTC
    18.04.2019 16:47:354Sev210.04.2019 00:23:00Advisory8507806Incident
    Skype for BusinessAll FeaturesLY177449Can't create Skype for Business meetings for Outlook eventsUsers may be unable to create Skype for Business meetings for Outlook events through Outlook on the web.18.04.2019 16:47:354Title: Can't create Skype for Business meetings for Outlook events
    User Impact: Users may be unable to create Skype for Business meetings for Outlook events through Outlook on the web.
    More info: Affected users click on the "Create Skype for Business meeting" button in Outlook on the web; however, no Skype for Business meeting details are added.
    As a workaround, users can use the Skype for Business Outlook client add-in to create invites with meetings.
    Current status: Whilst we're continuing to validate a fix for this issue we believe that the fix will be completely deployed by Friday, May 10, 2019, at 12:00 PM UTC
    Scope of impact: This issue could potentially affect any of your users if they are routed through the affected infrastructure.
    Start time: Monday, March 25, 2019, at 2:25 PM UTC
    Estimated time to resolve: We believe that the fix will be completely deployed by Friday, May 10, 2019, at 12:00 PM UTC.
    Next update by: Monday, April 22, 2019, at 9:00 PM UTC
    18.04.2019 16:47:354Sev210.04.2019 00:23:00Advisory8507806Incident
    Skype for BusinessAll FeaturesLY177449Can't create Skype for Business meetings for Outlook eventsUsers may be unable to create Skype for Business meetings for Outlook events through Outlook on the web.15.04.2019 22:51:386Title: Can't create Skype for Business meetings for Outlook events
    User Impact: Users may be unable to create Skype for Business meetings for Outlook events through Outlook on the web.
    More info: Affected users click on the "Create Skype for Business meeting" button in Outlook on the web; however, no Skype for Business meeting details are added.
    As a workaround, users can use the Skype for Business Outlook client add-in to create invites with meetings.
    Current status:  We're continuing to validate a fix for this issue and are working on a deployment schedule. We suspect that the fix will be fully deployed sometime in May, and aim to provide a more solidified estimate next week.
    Scope of impact: This issue could potentially affect any of your users if they are routed through the affected infrastructure.
    Next update by: Monday, April 22, 2019, at 9:00 PM UTC
    18.04.2019 16:47:354Sev210.04.2019 00:23:00Advisory8507806Incident
    Skype for BusinessAll FeaturesLY177449Can't create Skype for Business meetings for Outlook eventsUsers may be unable to create Skype for Business meetings for Outlook events through Outlook on the web.13.04.2019 00:15:319Title: Can't create Skype for Business meetings for Outlook events
    User Impact: Users may be unable to create Skype for Business meetings for Outlook events through Outlook on the web.
    More info: Affected users click on the "Create Skype for Business meeting" button in Outlook on the web; however, no Skype for Business meeting details are added.
    As a workaround, users can use the Skype for Business Outlook client add-in to create invites with meetings.
    Current status: We're actively working to ensure the best course of action of implementing the fix to the entirety of the affected infrastructures. We're also actively working to establish an optimal resolution time for deployment.
    Scope of impact: This issue could potentially affect any of your users if they are routed through the affected infrastructure.
    Root cause: A network misconfiguration occurred on a portion of infrastructure that facilitates communication between the Skype for Business and Exchange Online services, which caused impact to Skype for Business meeting creation functionality via Outlook on the web.
    Next update by: Monday, April 15, 2019, at 9:00 PM UTC
    18.04.2019 16:47:354Sev210.04.2019 00:23:00Advisory8507806Incident
    Exchange OnlineE-Mail timely deliveryEX177852Unable to send email due to SPFUsers may have been intermittently unable to send email to some domains.17.04.2019 02:08:525Title: Unable to send email due to SPF
    User Impact: Users may be intermittently unable to send email to some domains.
    More info: Users may receive an Non-Delivery Report (NDR): "550 5.7.23 The message was rejected because of Sender Policy Framework violation."
    Current status: We received reports indicating an issue in which users were unable to send email to some domains and were receiving a Sender Policy Framework (SPF) validation error. We determined that a recent IP address optimization inadvertently caused a subset of infrastructure to not route email as expected due to an incorrectly configured IP range. We reverted the optimization and are monitoring the service to confirm that the issue is resolved.
    Scope of impact: Impact is specific to users routed through a specific IPv6 range, therefore we expect that a subset of your users would be impacted but this issue.
    Preliminary root cause: A recent IP address optimization inadvertently caused a subset of infrastructure to not route email as expected due to an incorrectly configured IP range.
    Next update by: Wednesday, April 17, 2019, at 2:00 AM UTC
    17.04.2019 18:17:054Sev216.04.2019 22:00:0017.04.2019 01:25:00Incident18083178Incident
    Exchange OnlineE-Mail timely deliveryEX177852Unable to send email due to SPFUsers may have been intermittently unable to send email to some domains.17.04.2019 04:58:165Title: Unable to send email due to SPF
    User Impact: Users may be intermittently unable to send email to some domains.
    More info: Users may receive an Non-Delivery Report (NDR): "550 5.7.23 The message was rejected because of Sender Policy Framework violation."
    Current status: Our monitoring and testing continues to indicate that impact has been remediated. We'll perform extended validation over the next several hours to confirm that the issue is resolved.
    Scope of impact: Impact is specific to users routed through a specific IPv6 range, therefore we expect that a subset of your users may be impacted by this issue.
    Start time: Tuesday, April 16, 2019, at 8:00 PM UTC
    Preliminary root cause: A recent IP address optimization inadvertently caused a subset of infrastructure to not route email as expected due to an incorrectly configured IP range.
    Next update by: Wednesday, April 17, 2019, at 5:00 PM UTC
    17.04.2019 18:17:054Sev216.04.2019 22:00:0017.04.2019 01:25:00Incident18083178Incident
    Exchange OnlineE-Mail timely deliveryEX177852Unable to send email due to SPFUsers may have been intermittently unable to send email to some domains.17.04.2019 18:17:054Title: Unable to send email due to SPF
    User Impact: Users may have been intermittently unable to send email to some domains.
    More info: Users may have received a Non-Delivery Report (NDR) stating "550 5.7.23 The message was rejected because of Sender Policy Framework violation."
    Final status: We’ve confirmed via additional monitoring and environment testing that the problem is fixed, and users will no longer experience this issue.
    Scope of impact: Impact was limited to users routed through a specific IPv6 range, which would only have affected a subset of your organization.
    Start time: Tuesday, April 16, 2019, at 8:00 PM UTC
    End time: Tuesday, April 16, 2019, at 11:25 PM UTC
    Root cause: A recent IP address optimization inadvertently caused a subset of infrastructure to not route email as expected due to an incorrectly configured IP range.
    Next steps: - We've updated the optimization change to prevent any future occurrence of this issue when it is reintroduced to the environment.
    This is the final update for the event.
    17.04.2019 18:17:054Sev216.04.2019 22:00:0017.04.2019 01:25:00Incident18083178Incident
    Exchange OnlineE-Mail timely deliveryEX177852Unable to send email due to SPFUsers may have been intermittently unable to send email to some domains.17.04.2019 03:53:295Title: Unable to send email due to SPF
    User Impact: Users may be intermittently unable to send email to some domains.
    More info: Users may receive an Non-Delivery Report (NDR): "550 5.7.23 The message was rejected because of Sender Policy Framework violation."
    Current status: Our initial monitoring and testing indicates that users should no longer be experiencing impact related to this event. We're performing additional monitoring to confirm issue resolution.
    Scope of impact: Impact is specific to users routed through a specific IPv6 range, therefore we expect that a subset of your users may be impacted by this issue.
    Start time: Tuesday, April 16, 2019, at 8:00 PM UTC
    Preliminary root cause: A recent IP address optimization inadvertently caused a subset of infrastructure to not route email as expected due to an incorrectly configured IP range.
    Next update by: Wednesday, April 17, 2019, at 4:00 AM UTC
    17.04.2019 18:17:054Sev216.04.2019 22:00:0017.04.2019 01:25:00Incident18083178Incident
    Office OnlineWord OnlineOO177786Can't save Word documentsUsers may have experienced errors when attempting to save their Word documents using Office Online.16.04.2019 23:22:235Title: Can't save Word documents
    User Impact: Users may have experienced errors when attempting to save their Word documents using Office Online.
    More info: While we were focused on resolving the issue, users could have used the Microsoft Word desktop client as a workaround. Additionally, users may have seen an error message banner at the top of their browser window.
    Final status: Service availability has kept stable through North and South American business hours, indicating that impact has been completely mitigated.
    Scope of impact: This issue could have potentially affected any of your users that were attempting to save Word documents using Office Online.
    Start time: Monday, April 15, 2019, at 5:30 PM UTC
    End time: Tuesday, April 16, 2019, at 10:00 AM UTC
    Root cause: A recent update likely introduced an issue affecting Word document save attempts in Office Online.
    Next steps: - We're analyzing our update review processes to prevent similar impact from occurring in the future.
    This is the final update for the event.
    16.04.2019 23:22:415Sev216.04.2019 04:55:5316.04.2019 12:00:00Advisory7021578Incident
    Office OnlineWord OnlineOO177786Can't save Word documentsUsers may have experienced errors when attempting to save their Word documents using Office Online.16.04.2019 17:30:025Title: Can't save Word documents
    User Impact: Users may experience errors when attempting to save their Word documents using Office Online.
    More info: While we're focused on resolving the issue, users can use the Microsoft Word desktop client as a workaround. Additionally, users may see an error message banner at the top of their browser window.
    Current status: We've completed reverting the most recent Office Online version that we suspect led to the impact. While we've not seen additional examples of the problem during peak business hours in Asia and Europe, we'll continue to monitor through peak North and South American business hours to ensure the impact is completely mitigated.
    Scope of impact: This issue could potentially affect any of your users that are attempting to save Word documents using Office Online.
    Start time: Monday, April 15, 2019, at 5:30 PM UTC
    Root cause: A recent update likely introduced an issue affecting Word document save attempts in Office Online.
    Next update by: Wednesday, April 17, 2019, at 11:00 PM UTC
    16.04.2019 23:22:415Sev216.04.2019 04:55:5316.04.2019 12:00:00Advisory7021578Incident
    Office OnlineWord OnlineOO177786Can't save Word documentsUsers may have experienced errors when attempting to save their Word documents using Office Online.16.04.2019 04:56:216Title: Can't save Word documents
    User Impact: Users may experience errors when attempting to save their Word documents using Office Online.
    More info: While we're focused on resolving the issue, users can use the Microsoft Word desktop client as a workaround. Additionally, users may see an error message banner at the top of their browser window.
    Current status: Our monitoring indicates that there is an issue in which users may be unable to save their Word documents using the Office Online service. We're looking into multiple avenues that may be causing impact to determine our next steps.
    Scope of impact: This issue could potentially affect any of your users that are attempting to save Word documents using Office Online.
    Next update by: Tuesday, April 16, 2019, at 7:00 AM UTC
    16.04.2019 23:22:415Sev216.04.2019 04:55:5316.04.2019 12:00:00Advisory7021578Incident
    Office OnlineWord OnlineOO177786Can't save Word documentsUsers may have experienced errors when attempting to save their Word documents using Office Online.16.04.2019 08:11:006Title: Can't save Word documents
    User Impact: Users may experience errors when attempting to save their Word documents using Office Online.
    More info: While we're focused on resolving the issue, users can use the Microsoft Word desktop client as a workaround. Additionally, users may see an error message banner at the top of their browser window.
    Current status: We've begun rolling back the Office Online version on the affected infrastructure as a preliminary troubleshooting step. Additionally, we're rerouting traffic from impacted infrastructure to alternate resources to provide relief to users while we continue to investigate the possible causes of this issue.
    Scope of impact: This issue could potentially affect any of your users that are attempting to save Word documents using Office Online.
    Next update by: Wednesday, April 17, 2019, at 5:00 PM UTC
    16.04.2019 23:22:415Sev216.04.2019 04:55:5316.04.2019 12:00:00Advisory7021578Incident
    Skype for BusinessAudio and VideoLY177821Not receiving push notificationsUsers may have been intermittently not receiving Skype for Business app push notifications on Android and iOS devices.16.04.2019 20:18:585Title: Not receiving push notifications
    User Impact: Users may be intermittently not receiving Skype for Business app push notifications on Android and iOS devices.
    More info: Up to 50 percent of push notifications may be affected by this issue.
    Current status: We're analyzing system logs to determine why the push notifications aren't being delivered as expected and develop the next troubleshooting steps.
    Scope of impact: This issue may intermittently affect any of your users expecting to receive Skype for Business app push notifications on Android and iOS devices.
    Start time: Friday, April 12, 2019, at 12:00 PM UTC
    Next update by: Tuesday, April 16, 2019, at 8:00 PM UTC
    16.04.2019 21:35:185Sev212.04.2019 14:00:0016.04.2019 20:10:00Advisory8637660Incident
    Skype for BusinessAudio and VideoLY177821Not receiving push notificationsUsers may have been intermittently not receiving Skype for Business app push notifications on Android and iOS devices.16.04.2019 20:47:245Title: Not receiving push notifications
    User Impact: Users may have been intermittently not receiving Skype for Business app push notifications on Android and iOS devices.
    Final status: We've determined that a portion of infrastructure that facilitates Skype for Business app push notifications to Android and iOS devices became degraded, causing impact. We restarted the affected infrastructure and confirmed that push notifications returned to normal levels.
    Scope of impact: This issue may have affected approximately 50 percent of Skype for Business app push notifications on Android and iOS devices for any of your users.
    Start time: Friday, April 12, 2019, at 12:00 PM UTC
    End time: Tuesday, April 16, 2019, at 6:10 PM UTC
    Root cause: A portion of infrastructure that facilitates Skype for Business app push notifications to Android and iOS devices became degraded, causing intermittent push notification failures.
    Next steps: - We're analyzing performance data and trends on the affected systems to help prevent this problem from happening again. - We're reviewing our monitoring services to look for ways to reduce detection time and more quickly restore service.
    This is the final update for the event.
    16.04.2019 21:35:185Sev212.04.2019 14:00:0016.04.2019 20:10:00Advisory8637660Incident
    Exchange OnlineManagement and ProvisioningEX176985Can't see message tracesAdmins may have been unable to see message trace details in the Exchange admin center or PowerShell command window.08.04.2019 19:29:1313Title: Can't see message traces
    User Impact: Admins may be unable to see message trace details in the Exchange admin center (EAC) or PowerShell command window.
    More info: Any reporting or logging features within the Security and Compliance Center (SCC) may be impacted by this event as well. Additionally, we're extending the quarantine message expiration time to process all impacted logs before the expiration time.
    Current status: The initial restoration of the backlogs were incomplete, and the process had to be restarted. The backlog for all message trace details through Tuesday, April 2, 2019, have been processed, and the backlog for April 3 and 4 are currently being processed. Additionally, we're continuing to monitor deployment of the fix. We have no ETA at this time. 
    Scope of impact: Any admin may also be unable to view message trace details or access reports and logs within the SCC.
    Start time: Monday, April 1, 2019, at 7:27 PM UTC
    Root cause: A subset of networking infrastructure responsible for processing message traces and other reporting features is performing in a degraded state.
    Next update by: Tuesday, April 9, 2019, at 6:00 PM UTC
    16.04.2019 17:25:535Sev201.04.2019 21:27:0016.04.2019 08:22:00Advisory18083178Incident
    Exchange OnlineManagement and ProvisioningEX176985Can't see message tracesAdmins may have been unable to see message trace details in the Exchange admin center or PowerShell command window.09.04.2019 20:03:3712Title: Can't see message traces
    User Impact: Admins may be unable to see message trace details in the Exchange admin center (EAC) or PowerShell command window.
    More info: Any reporting or logging features within the Security and Compliance Center (SCC) may be impacted by this event as well. Additionally, we're extending the quarantine message expiration time to process all impacted logs before the expiration time.
    Current status: The deployment of the solution has fully saturated, and the underlying problem has been fixed. We're still processing a backlog of message traces from April 3, 2019 and April 4, 2019. The backlog of traces from April 3 are expected to be processed by end of day April 9, 2019. Due to the size of the backlog and processing rate, we anticipate that traces from April 4 will be fully processed by the end of the week. 
    Scope of impact: Any admin may also be unable to view message trace details or access reports and logs within the SCC.
    Start time: Monday, April 1, 2019, at 7:27 PM UTC
    Root cause: A subset of networking infrastructure responsible for processing message traces and other reporting features is performing in a degraded state.
    Next update by: Wednesday, April 10, 2019, at 5:00 AM UTC
    16.04.2019 17:25:535Sev201.04.2019 21:27:0016.04.2019 08:22:00Advisory18083178Incident
    Exchange OnlineManagement and ProvisioningEX176985Can't see message tracesAdmins may have been unable to see message trace details in the Exchange admin center or PowerShell command window.10.04.2019 05:14:4812Title: Can't see message traces
    User Impact: Admins may be unable to see message trace details in the Exchange admin center (EAC) or PowerShell command window.
    More info: This is an incremental update to provide the latest status on the issue.
    Current status: We're continuing to process the remaining 10% of message traces from April 3, 2019 and will begin processing the backlog of message traces from April 4, 2019 after the remaining message traces from April 3rd are processed. We still expect backlogs from April 4th to be fully processed by the end of the week. For complete details on this event, please reference the post from 6:03 PM UTC on April 9, 2019.
    Next update by: Wednesday, April 10, 2019, at 7:00 PM UTC
    16.04.2019 17:25:535Sev201.04.2019 21:27:0016.04.2019 08:22:00Advisory18083178Incident
    Exchange OnlineManagement and ProvisioningEX176985Can't see message tracesAdmins may have been unable to see message trace details in the Exchange admin center or PowerShell command window.15.04.2019 19:18:396Title: Can't see message traces
    User Impact: Admins may be unable to see message trace details in the Exchange admin center (EAC) or PowerShell command window.
    More info: Any reporting or logging features within the Security and Compliance Center (SCC) may be impacted by this event as well. Additionally, we're extending the quarantine message expiration time to process all impacted logs before the expiration time.
    While we continue to work to resolve the issue with real time message trace, admins can use the extended message trace option (also known as an historical message trace) as a workaround. This provides full trace details in a downloadable CSV file format, and is not impacted by this incident.
    Current status: The backlog between April 4 and April 7, 2019, has been processed. We're conducting our final validation steps to ensure that service has been fully restored.
    Scope of impact: Any admin may be unable to view message trace details or access reports and logs within the SCC.
    Root cause: A subset of networking infrastructure responsible for processing message traces and other reporting features is performing in a degraded state.
    Next update by: Tuesday, April 16, 2019, at 12:00 AM UTC
    16.04.2019 17:25:535Sev201.04.2019 21:27:0016.04.2019 08:22:00Advisory18083178Incident
    Exchange OnlineManagement and ProvisioningEX176985Can't see message tracesAdmins may have been unable to see message trace details in the Exchange admin center or PowerShell command window.16.04.2019 01:50:076Title: Can't see message traces
    User Impact: Admins may be unable to see message trace details in the Exchange admin center (EAC) or PowerShell command window.
    More info: Any reporting or logging features within the Security and Compliance Center (SCC) may be impacted by this event as well. Additionally, we're extending the quarantine message expiration time to process all impacted logs before the expiration time.
    While we continue to work to resolve the issue with real time message trace, admins can use the extended message trace option (also known as an historical message trace) as a workaround. This provides full trace details in a downloadable CSV file format, and is not impacted by this incident.
    Current status: We're performing an extended validation of the processed data to confirm that the issue is resolved.
    Scope of impact: Any admin may be unable to view message trace details or access reports and logs within the SCC.
    Preliminary root cause: A subset of networking infrastructure responsible for processing message traces and other reporting features is performing in a degraded state.
    Next update by: Tuesday, April 16, 2019, at 9:00 PM UTC
    16.04.2019 17:25:535Sev201.04.2019 21:27:0016.04.2019 08:22:00Advisory18083178Incident
    Exchange OnlineManagement and ProvisioningEX176985Can't see message tracesAdmins may have been unable to see message trace details in the Exchange admin center or PowerShell command window.06.04.2019 03:58:0416Title: Can't see message traces
    User Impact: Admins may be unable to see message trace details in the Exchange admin center (EAC) or PowerShell command window.
    More info: Any reporting or logging features within the Security and Compliance Center (SCC) may be impacted by this event as well. Additionally, we're extending the quarantine message expiration time to process all impacted logs before the expiration time.
    Current status: We're continuing to monitor the deployment of the additional solution as it saturates the environment as expected and we're also monitoring the processing of the backlog to ensure all logs impacted by this event are being processed. Additionally, we're continuing to explore additional mitigation options to ensure similar impact is avoided in the future.
    Scope of impact: Any admin may also be unable to view message trace details or access reports and logs within the SCC.
    Start time: Monday, April 1, 2019, at 7:27 PM UTC
    Root cause: A subset of networking infrastructure responsible for processing message traces and other reporting features is performing in a degraded state.
    Next update by: Monday, April 8, 2019, at 6:00 PM UTC
    16.04.2019 17:25:535Sev201.04.2019 21:27:0016.04.2019 08:22:00Advisory18083178Incident
    Exchange OnlineManagement and ProvisioningEX176985Can't see message tracesAdmins may have been unable to see message trace details in the Exchange admin center or PowerShell command window.04.04.2019 20:32:4517Title: Can't see message traces
    User Impact: Admins may be unable to see message trace details in the Exchange admin center (EAC) or PowerShell command window.
    Current status: While our additional code fix has resulted in improvements to denied write requests, it’s been unsuccessful in fully processing the backlogged requests. We’ve developed an additional solution that we’re currently testing in a limited environment. Once we confirm that this solution effectively improves backlog processing, we’ll deploy it to all affected environments.
    Scope of impact: Any admin could experience this issue if they are attempting to view message trace details.
    Start time: Monday, April 1, 2019, at 7:27 PM UTC
    Root cause: A subset of networking infrastructure responsible for processing the trace details is performing in a degraded state.
    Next update by: Friday, April 5, 2019, at 3:00 AM UTC
    16.04.2019 17:25:535Sev201.04.2019 21:27:0016.04.2019 08:22:00Advisory18083178Incident
    Exchange OnlineManagement and ProvisioningEX176985Can't see message tracesAdmins may have been unable to see message trace details in the Exchange admin center or PowerShell command window.05.04.2019 04:11:5217Title: Can't see message traces
    User Impact: Admins may be unable to see message trace details in the Exchange admin center (EAC) or PowerShell command window.
    More info: Additionally, admins may also experience similar impact to some reporting and logging features within the Security and Compliance Center (SCC).
    Current status: We've confirmed that the solution is improving backlog processing and we're deploying it throughout the affected infrastructure. Although we expect that this solution will expedite the process, we're evaluating additional optimizations which will be implemented as soon as validation has completed.
    Scope of impact: Any admin could experience this issue if they are attempting to view message trace details.
    Start time: Monday, April 1, 2019, at 7:27 PM UTC
    Root cause: A subset of networking infrastructure responsible for processing message traces and other reporting features is performing in a degraded state.
    Next update by: Friday, April 5, 2019, at 7:00 PM UTC
    16.04.2019 17:25:535Sev201.04.2019 21:27:0016.04.2019 08:22:00Advisory18083178Incident
    Exchange OnlineManagement and ProvisioningEX176985Can't see message tracesAdmins may have been unable to see message trace details in the Exchange admin center or PowerShell command window.05.04.2019 20:24:2016Title: Can't see message traces
    User Impact: Admins may be unable to see message trace details in the Exchange admin center (EAC) or PowerShell command window.
    More info: Additionally, any reporting or logging features within the Security and Compliance Center (SCC) may be impacted by this event as well.
    Current status: The deployment of the additional solution is still ongoing and based on our initial monitoring, some users may see improvements in service performance. We're reviewing monitoring data as the solution saturates to validate service health improvements and that backlogging performance improvement continues.
    Scope of impact: Any admin may also be unable to view message trace details or access reports and logs within the SCC.
    Start time: Monday, April 1, 2019, at 7:27 PM UTC
    Root cause: A subset of networking infrastructure responsible for processing message traces and other reporting features is performing in a degraded state.
    Next update by: Saturday, April 6, 2019, at 3:00 AM UTC
    16.04.2019 17:25:535Sev201.04.2019 21:27:0016.04.2019 08:22:00Advisory18083178Incident
    Exchange OnlineManagement and ProvisioningEX176985Can't see message tracesAdmins may have been unable to see message trace details in the Exchange admin center or PowerShell command window.03.04.2019 19:18:1618Title: Can't see message traces
    User Impact: Admins may be unable to see message trace details in the Exchange admin center (EAC) or PowerShell command window.
    Current status: The deployment of the fix has reached approximately 98% of the impacted environments at this time. We're continuing to monitor the progress of the deployment. Additionally, we're reaching out to affected users to confirm that they're experiencing resolution as a result of the deployed fix.
    Scope of impact: Any admin could experience this issue if they are attempting to view message trace details.
    Root cause: A subset of networking infrastructure responsible for processing the trace details is performing in a degraded state.
    Next update by: Wednesday, April 3, 2019, at 10:00 PM UTC
    16.04.2019 17:25:535Sev201.04.2019 21:27:0016.04.2019 08:22:00Advisory18083178Incident
    Exchange OnlineManagement and ProvisioningEX176985Can't see message tracesAdmins may have been unable to see message trace details in the Exchange admin center or PowerShell command window.03.04.2019 22:40:2218Title: Can't see message traces
    User Impact: Admins may be unable to see message trace details in the Exchange admin center (EAC) or PowerShell command window.
    Current status: Deployment of the fix is nearing completion with a small subset of infrastructure remaining. We're continuing to monitor the deployment until it reaches full saturation.
    Scope of impact: Any admin could experience this issue if they are attempting to view message trace details.
    Start time: Monday, April 1, 2019, at 7:27 PM UTC
    Root cause: A subset of networking infrastructure responsible for processing the trace details is performing in a degraded state.
    Next update by: Thursday, April 4, 2019, at 3:00 AM UTC
    16.04.2019 17:25:535Sev201.04.2019 21:27:0016.04.2019 08:22:00Advisory18083178Incident
    Exchange OnlineManagement and ProvisioningEX176985Can't see message tracesAdmins may have been unable to see message trace details in the Exchange admin center or PowerShell command window.04.04.2019 03:39:4718Title: Can't see message traces
    User Impact: Admins may be unable to see message trace details in the Exchange admin center (EAC) or PowerShell command window.
    Current status: Our initial fix has been successfully deployed to the impacted infrastructure; however, a different code issue is causing write requests to the affected servers to be inadvertently denied. We've developed a new fix and are deploying it to address the underlying issue and mitigate impact to message traces. We expect the fix to take a few hours to deploy and the backlog of the message trace requests to be drained on Thursday. April 4th, 2019 by 8:00 PM UTC.
    Scope of impact: Any admin could experience this issue if they are attempting to view message trace details.
    Start time: Monday, April 1, 2019, at 7:27 PM UTC
    Root cause: A subset of networking infrastructure responsible for processing the trace details is performing in a degraded state.
    Next update by: Thursday, April 4, 2019, at 8:00 PM UTC
    16.04.2019 17:25:535Sev201.04.2019 21:27:0016.04.2019 08:22:00Advisory18083178Incident
    Exchange OnlineManagement and ProvisioningEX176985Can't see message tracesAdmins may have been unable to see message trace details in the Exchange admin center or PowerShell command window.02.04.2019 21:31:5119Title: Can't see message traces
    User Impact: Admins may be unable to see message trace details in the Exchange admin center (EAC) or PowerShell command window.
    Current status: Our analysis shows that a subset of networking infrastructure responsible for processing the trace details is performing in a degraded state. We're working to rebalance resources to mitigate impact. Once complete, we'll conduct an internal test to confirm that service is restored.
    Scope of impact: Any admin could experience this issue if they are attempting to view message trace details.
    Root cause: A subset of networking infrastructure responsible for processing the trace details is performing in a degraded state.
    Next update by: Tuesday, April 2, 2019, at 9:30 PM UTC
    16.04.2019 17:25:535Sev201.04.2019 21:27:0016.04.2019 08:22:00Advisory18083178Incident
    Exchange OnlineManagement and ProvisioningEX176985Can't see message tracesAdmins may have been unable to see message trace details in the Exchange admin center or PowerShell command window.02.04.2019 23:31:5819Title: Can't see message traces
    User Impact: Admins may be unable to see message trace details in the Exchange admin center (EAC) or PowerShell command window.
    Current status: We're continuing to rebalance resources in the environment. We'll validate internally that this action successfully mitigates impact once complete.
    Scope of impact: Any admin could experience this issue if they are attempting to view message trace details.
    Root cause: A subset of networking infrastructure responsible for processing the trace details is performing in a degraded state.
    Next update by: Wednesday, April 3, 2019, at 2:00 AM UTC
    16.04.2019 17:25:535Sev201.04.2019 21:27:0016.04.2019 08:22:00Advisory18083178Incident
    Exchange OnlineManagement and ProvisioningEX176985Can't see message tracesAdmins may have been unable to see message trace details in the Exchange admin center or PowerShell command window.02.04.2019 19:36:1319Title: Can't see message traces
    User Impact: Admins may be unable to see message trace details in the Exchange admin center (EAC) or PowerShell command window.
    Current status: We're attempting to reproduce this issue internally to gather additional data to analyze.
    Scope of impact: Any admin could experience this issue if they are attempting to view message trace details.
    Next update by: Tuesday, April 2, 2019, at 7:30 PM UTC
    16.04.2019 17:25:535Sev201.04.2019 21:27:0016.04.2019 08:22:00Advisory18083178Incident
    Exchange OnlineManagement and ProvisioningEX176985Can't see message tracesAdmins may have been unable to see message trace details in the Exchange admin center or PowerShell command window.02.04.2019 16:56:4719Title: Can't see message traces
    User Impact: Admins may be unable to see message trace details in the Exchange admin center (EAC) or PowerShell command window.
    Current status: We're investigating a potential issue and checking for impact to your organization. We'll provide an update within 30 minutes.
    16.04.2019 17:25:535Sev201.04.2019 21:27:0016.04.2019 08:22:00Advisory18083178Incident
    Exchange OnlineManagement and ProvisioningEX176985Can't see message tracesAdmins may have been unable to see message trace details in the Exchange admin center or PowerShell command window.02.04.2019 17:28:4719Title: Can't see message traces
    User Impact: Admins may be unable to see message trace details in the Exchange admin center (EAC) or PowerShell command window.
    Current status: We're analyzing system logs to determine the source of the issue.
    Scope of impact: Any admin could experience this issue if they are attempting to view message trace details.
    Next update by: Tuesday, April 2, 2019, at 5:30 PM UTC
    16.04.2019 17:25:535Sev201.04.2019 21:27:0016.04.2019 08:22:00Advisory18083178Incident
    Exchange OnlineManagement and ProvisioningEX176985Can't see message tracesAdmins may have been unable to see message trace details in the Exchange admin center or PowerShell command window.03.04.2019 02:45:4919Title: Can't see message traces
    User Impact: Admins may be unable to see message trace details in the Exchange admin center (EAC) or PowerShell command window.
    Current status: Our actions to rebalance the resources proved to be an insufficient solution for this problem; however, we've determined the service that helps facilitate message trace details isn't functioning as expected. We've developed a fix and verified that it'll resolve the issue. We're in the process of deploying the fix to a subset of infrastructure to validate that this will resolve the issue. Upon validation, we'll proceed with deployment to the rest of the impacted environments.
    Scope of impact: Any admin could experience this issue if they are attempting to view message trace details.
    Root cause: A subset of networking infrastructure responsible for processing the trace details is performing in a degraded state.
    Next update by: Wednesday, April 3, 2019, at 6:30 PM UTC
    16.04.2019 17:25:535Sev201.04.2019 21:27:0016.04.2019 08:22:00Advisory18083178Incident
    Exchange OnlineManagement and ProvisioningEX176985Can't see message tracesAdmins may have been unable to see message trace details in the Exchange admin center or PowerShell command window.12.04.2019 20:55:209Title: Can't see message traces
    User Impact: Admins may be unable to see message trace details in the Exchange admin center (EAC) or PowerShell command window.
    More info: Any reporting or logging features within the Security and Compliance Center (SCC) may be impacted by this event as well. Additionally, we're extending the quarantine message expiration time to process all impacted logs before the expiration time.
    While we continue to work to resolve the issue with real time message trace, admins can use the extended message trace option (also known as an historical message trace) as a workaround. This provides full trace details in a downloadable CSV file format, and is not impacted by this incident.
    Current status: We've confirmed that 75 percent of the backlog from April 4, 2019 has processed. We're exploring quicker methods to increase the processing rate of the remaining backlogs in an effort to expedite complete resolution of this problem. We anticipate we will have a more detailed timeline to resolution by tomorrow, April 13, 2019. 
    Scope of impact: Any admin may be unable to view message trace details or access reports and logs within the SCC.
    Root cause: A subset of networking infrastructure responsible for processing message traces and other reporting features is performing in a degraded state.
    Next update by: Saturday, April 13, 2019, at 7:00 PM UTC
    16.04.2019 17:25:535Sev201.04.2019 21:27:0016.04.2019 08:22:00Advisory18083178Incident
    Exchange OnlineManagement and ProvisioningEX176985Can't see message tracesAdmins may have been unable to see message trace details in the Exchange admin center or PowerShell command window.13.04.2019 20:27:168Title: Can't see message traces
    User impact: Admins may be unable to see message trace details in the Exchange admin center (EAC) or PowerShell command window.
    More info: Any reporting or logging features within the Security and Compliance Center (SCC) may be impacted by this event as well. Additionally, we're extending the quarantine message expiration time to process all impacted logs before the expiration time.
    While we continue to work to resolve the issue with real time message trace, admins can use the extended message trace option (also known as an historical message trace) as a workaround. This provides full trace details in a downloadable CSV file format, and is not impacted by this incident.
    Current status: We've confirmed that 85 percent of the remaining backlogs, which contains message trace details from April 4 through April 7, 2019, has processed. Based on current progress, we anticipate that the backlogs will process and the issue will be resolved by Monday, April 15, 2019. While we monitor, we're continuing to evaluate whether any actions can be taken to expedite resolution.
    Scope of impact: Any admin may be unable to view message trace details or access reports and logs within the SCC.
    Estimated time to resolve: Based on current progress, we expect the issue to be fully resolved by Monday, April 15, 2019.
    Root cause: A subset of networking infrastructure responsible for processing message traces and other reporting features is performing in a degraded state.
    Next update by: Monday, April 15, 2019, at 7:00 PM UTC
    16.04.2019 17:25:535Sev201.04.2019 21:27:0016.04.2019 08:22:00Advisory18083178Incident
    Exchange OnlineManagement and ProvisioningEX176985Can't see message tracesAdmins may have been unable to see message trace details in the Exchange admin center or PowerShell command window.11.04.2019 23:22:0710Title: Can't see message traces
    User Impact: Admins may be unable to see message trace details in the Exchange admin center (EAC) or PowerShell command window.
    More info: This is an incremental update to provide the latest status on the issue.
    Current status: The backlog has been processed for April 3 and we've processed 65 percent of the backlog for April 4. We anticipate that the entirety of the backlog through April 7, 2019, will be fully processed by Monday, April 15, 2019. For complete details on this event, please reference the post from 6:03 PM UTC on April 9, 2019.
    Next update by: Friday, April 12, 2019, at 7:00 PM UTC
    16.04.2019 17:25:535Sev201.04.2019 21:27:0016.04.2019 08:22:00Advisory18083178Incident
    Exchange OnlineManagement and ProvisioningEX176985Can't see message tracesAdmins may have been unable to see message trace details in the Exchange admin center or PowerShell command window.16.04.2019 17:25:385Title: Can't see message traces
    User Impact: Admins may have been unable to see message trace details in the Exchange admin center or PowerShell command window.
    More info: Any reporting or logging features within the Security and Compliance Center (SCC) may have been impacted by this event as well; however, we extended the quarantine message expiration time during the impact period to ensure all impacted logs were processed before the expiration time.
    While we worked to resolve the issue with real time message trace, admins could have used the extended message trace option (also known as an historical message trace) as a workaround. This provides full trace details in a downloadable CSV file format, and was not impacted by this incident.
    Final status: We've completed our validation activity and have confirmed that service has been restored. Additionally, the backlog between April 3 and April 7, 2019, has been processed.
    Scope of impact: Any admin may have been unable to view message trace details or access reports and logs within the SCC.
    Start time: Monday, April 1, 2019, at 10:50 PM UTC
    End time: Tuesday, April 16, 2019, at 6:22 AM UTC
    Preliminary root cause: A subset of networking infrastructure responsible for processing message traces and other reporting features was performing in a degraded state, preventing message traces from being viewed. Subsequently, a large number of requests were backlogged and required an extended time to process.
    Next steps: - We're analyzing performance data and trends on the affected systems to better understand the degradation that occurred and problem from happening again.
    We'll publish a post-incident report within five business days.
    16.04.2019 17:25:535Sev201.04.2019 21:27:0016.04.2019 08:22:00Advisory18083178Incident
    Exchange OnlineManagement and ProvisioningEX176985Can't see message tracesAdmins may have been unable to see message trace details in the Exchange admin center or PowerShell command window.10.04.2019 19:09:0811Title: Can't see message traces
    User Impact: Admins may be unable to see message trace details in the Exchange admin center (EAC) or PowerShell command window.
    More info: This is an incremental update to provide the latest status on the issue.
    Current status: We've completed processing the remaining 10% of message traces from April 3, 2019 and have begun processing the backlog of message traces from April 4, 2019. We've processed 35% of message traces from April 4, 2019, and expect backlogs to be fully processed by the end of the week. For complete details on this event, please reference the post from 6:03 PM UTC on April 9, 2019.
    Next update by: Friday, April 12, 2019, at 7:00 PM UTC
    16.04.2019 17:25:535Sev201.04.2019 21:27:0016.04.2019 08:22:00Advisory18083178Incident
    Skype for BusinessAudio and VideoLY177299Audio/video calling problemsUsers may have been unable to initiate and accept Skype for Business audio and video calls..08.04.2019 11:52:5414Title: Audio/video calling problems
    User Impact: Users may have been unable to initiate and accept Skype for Business audio and video calls.
    More info: Users may have also been unable to initiate and join meetings or meetings may have take a long time to load. Users who use Public Switched Telephone Network (PSTN) would also have been affected when attempting to dial-in or dial-out of audio conference calls.
    Final status: We determined that a service update designed to improve performance inadvertently caused user requests to fail. We restarted the affected Business Voice Directory (BVD) service instances, which mitigated impact.
    Scope of impact: This issue may have potentially affected any of your users attempting to make audio and video calls, or initiate and join meetings.
    Start time: Monday, April 8, 2019, at 6:55 AM UTC
    End time: Monday, April 8, 2019, at 8:45 AM UTC
    Root cause: A service update inadvertently caused user requests to fail, impacting audio and video call, and the ability to initiate, join and dial-in or out of meetings.
    Next steps: - We're rolling back the service update to prevent this problem from happening again. - We're reviewing our standard service update procedures to avoid similar impact in the future.
    This is the final update for the event.
    15.04.2019 13:22:307https://office365servicecomms-prod.cloudapp.net/api/v1.0/evotec.pl/ServiceComms/PostIncident/Health.IncidentReportDocument(incidentId='LY177299')Sev208.04.2019 08:55:0008.04.2019 10:45:00Incident3350523Incident
    Skype for BusinessAudio and VideoLY177299Audio/video calling problemsUsers may have been unable to initiate and accept Skype for Business audio and video calls..15.04.2019 13:22:307A post-incident report has been published.15.04.2019 13:22:307https://office365servicecomms-prod.cloudapp.net/api/v1.0/evotec.pl/ServiceComms/PostIncident/Health.IncidentReportDocument(incidentId='LY177299')Sev208.04.2019 08:55:0008.04.2019 10:45:00Incident3350523Incident
    Skype for BusinessAudio and VideoLY177299Audio/video calling problemsUsers may have been unable to initiate and accept Skype for Business audio and video calls..08.04.2019 10:17:4814Title: Audio/video calling problems
    User Impact: Users may be unable to initiate and accept Skype for Business audio and video calls.
    More info: Users may also be unable to initiate and join meetings or meetings may take a long time to load. Users who use Public Switched Telephone Network (PSTN) will also be affected.
    Current status: We're analyzing system logs to determine the source of the issue.
    Scope of impact: This issue may potentially affect any of your users attempting to make audio and video calls, or initiate and join meetings.
    Next update by: Monday, April 8, 2019, at 9:30 AM UTC
    15.04.2019 13:22:307https://office365servicecomms-prod.cloudapp.net/api/v1.0/evotec.pl/ServiceComms/PostIncident/Health.IncidentReportDocument(incidentId='LY177299')Sev208.04.2019 08:55:0008.04.2019 10:45:00Incident3350523Incident
    Skype for BusinessAudio and VideoLY177299Audio/video calling problemsUsers may have been unable to initiate and accept Skype for Business audio and video calls..08.04.2019 10:46:3414Title: Audio/video calling problems
    User Impact: Users may be unable to initiate and accept Skype for Business audio and video calls.
    More info: Users may also be unable to initiate and join meetings or meetings may take a long time to load. Users who use Public Switched Telephone Network (PSTN) will also be affected.
    Current status: We've identified high user request error rates and we're continuing our analysis of system logs to determine what is causing this.
    Scope of impact: This issue may potentially affect any of your users attempting to make audio and video calls, or initiate and join meetings.
    Next update by: Monday, April 8, 2019, at 10:30 AM UTC
    15.04.2019 13:22:307https://office365servicecomms-prod.cloudapp.net/api/v1.0/evotec.pl/ServiceComms/PostIncident/Health.IncidentReportDocument(incidentId='LY177299')Sev208.04.2019 08:55:0008.04.2019 10:45:00Incident3350523Incident
    Yammer EnterpriseYammer ComponentsYA177663Can't view live events on mobile appsUsers may have been unable to view live events via iOS and Android clients.13.04.2019 00:16:449Title: Can't view live events on mobile apps
    User Impact: Users may be unable to view live events via iOS and Android clients.
    Current status: We're investigating a potential issue and checking for impact to your organization. We'll provide an update within 30 minutes.
    13.04.2019 01:09:239Sev112.04.2019 20:14:0013.04.2019 01:02:00Advisory4012188Incident
    Yammer EnterpriseYammer ComponentsYA177663Can't view live events on mobile appsUsers may have been unable to view live events via iOS and Android clients.13.04.2019 00:33:229Title: Can't view live events on mobile apps
    User Impact: Users may be unable to view live events via iOS and Android clients.
    Current status: We're currently reviewing system logs to identify the cause.
    Scope of impact: Any users attempting to view live events via mobile clients may be affected.
    Start time: Friday, April 12, 2019, at 6:14 PM UTC
    Next update by: Saturday, April 13, 2019, at 12:00 AM UTC
    13.04.2019 01:09:239Sev112.04.2019 20:14:0013.04.2019 01:02:00Advisory4012188Incident
    Yammer EnterpriseYammer ComponentsYA177663Can't view live events on mobile appsUsers may have been unable to view live events via iOS and Android clients.13.04.2019 01:06:469Title: Can't view live events on mobile apps
    User Impact: Users may have been unable to view live events via iOS and Android clients.
    Final status: We determined that a recent service update caused an issue with backward compatibility for viewing live events. We've developed and deployed a code fix for the service update that has restored live event viewing functionality.
    Scope of impact: Any users attempting to view live events via mobile clients may have been affected.
    Start time: Friday, April 12, 2019, at 6:14 PM UTC
    End time: Friday, April 12, 2019, at 11:02 PM UTC
    Root cause: A recent service update caused mobile clients to fail to render live events.
    Next steps: - We're reviewing our update procedures to better identify backward compatibility issues during our development and testing cycles.
    This is the final update for the event.
    13.04.2019 01:09:239Sev112.04.2019 20:14:0013.04.2019 01:02:00Advisory4012188Incident
    Skype for BusinessAudio and VideoLY177655Can't join or delays joining conferences via Public Switched Telephone Network (PSTN)Users may have been unable to join or experience delays of up to 12 seconds when joining conference calls via PSTN.12.04.2019 21:54:419Title: Can't join or delays joining conferences via Public Switched Telephone Network (PSTN)
    User Impact: Users may have been unable to join or experience delays of up to 12 seconds when joining conference calls via PSTN.
    Final status: Our investigation determined that a service update being deployed to the feature that helps facilitate conference PSTN calls contained a code issue. We successfully halted the update and confirmed internally that service is restored.
    Scope of impact: This issue potentially affected any of your users attempting to join conference calls when using PSTN.
    Start time: Friday, April 12, 2019, at 4:37 PM UTC
    End time: Friday, April 12, 2019, at 7:00 PM UTC
    Root cause: A service update being deployed to the feature that helps facilitate conference PSTN calls contained a code issue. 
    Next steps: - We're evaluating the service update to better understand why the code issue wasn't detected during our testing phases and to prevent similar issues from happening in the future.
    This is the final update for the event.
    12.04.2019 21:54:419Sev212.04.2019 18:37:0012.04.2019 21:00:00Incident2902160Incident
    Skype for BusinessAudio and VideoLY177655Can't join or delays joining conferences via Public Switched Telephone Network (PSTN)Users may have been unable to join or experience delays of up to 12 seconds when joining conference calls via PSTN.12.04.2019 20:58:149Title: Can't join or delays joining conferences via Public Switched Telephone Network (PSTN)
    User Impact: Users may be unable to join or experience delays of up to 12 seconds when joining conference calls via PSTN.
    Current status: We're investigating a potential issue and checking for impact to your organization. We'll provide an update within 30 minutes.
    12.04.2019 21:54:419Sev212.04.2019 18:37:0012.04.2019 21:00:00Incident2902160Incident
    Yammer EnterpriseYammer ComponentsYA177625Can't use Search function.Users were unable to use the Search function within Yammer.12.04.2019 11:06:5310Title: Can't use Search function.
    User Impact: Users are unable to use the Search function within the Yammer service.
    Current status: We're reviewing support case data to determine the next troubleshooting steps.
    Scope of impact: Impact is specific to a subset of users who are served through the affected infrastructure.
    Next update by: Friday, April 12, 2019, at 10:30 AM UTC
    12.04.2019 14:53:0810Sev212.04.2019 08:55:0012.04.2019 13:43:00Advisory4012188Incident
    Yammer EnterpriseYammer ComponentsYA177625Can't use Search function.Users were unable to use the Search function within Yammer.12.04.2019 11:47:5010Title: Can't use Search function.
    User Impact: Users are unable to use the Search function within the Yammer service.
    Current status: We've identified that an expired certificate is the cause of impact. We're applying a new certificate to remediate impact.
    Scope of impact: Impact is specific to a subset of users who are served through the affected infrastructure.
    Start time: Friday, April 12, 2019, at 6:55 AM UTC
    Next update by: Friday, April 12, 2019, at 12:00 PM UTC
    12.04.2019 14:53:0810Sev212.04.2019 08:55:0012.04.2019 13:43:00Advisory4012188Incident
    Yammer EnterpriseYammer ComponentsYA177625Can't use Search function.Users were unable to use the Search function within Yammer.12.04.2019 14:52:0210Title: Can't use Search function.
    User Impact: Users were unable to use the Search function within Yammer.
    Final status: We've routed traffic routed to alternate infrastructure and applied the new certificate. We've confirmed that the issue is resolved after monitoring the environment.
    Scope of impact: Impact was specific to a subset of users who were served through the affected infrastructure.
    Start time: Friday, April 12, 2019, at 6:55 AM UTC
    End time: Friday, April 12, 2019, at 11:43 AM UTC
    Root cause: A certificate used for search functionality had expired, causing impact.
    Next steps: - We're reviewing our certificate management procedures to avoid similar impact in the future.
    This is the final update for the event.
    12.04.2019 14:53:0810Sev212.04.2019 08:55:0012.04.2019 13:43:00Advisory4012188Incident
    Yammer EnterpriseYammer ComponentsYA177625Can't use Search function.Users were unable to use the Search function within Yammer.12.04.2019 13:33:1710Title: Can't use Search function.
    User Impact: Users are unable to use the Search function within the Yammer service.
    Current status: We continue to apply the new certificate. Additionally, we're rerouting traffic to alternate infrasturue to ensure full remediation.
    Scope of impact: Impact is specific to a subset of users who are served through the affected infrastructure.
    Start time: Friday, April 12, 2019, at 6:55 AM UTC
    Next update by: Friday, April 12, 2019, at 3:00 PM UTC
    12.04.2019 14:53:0810Sev212.04.2019 08:55:0012.04.2019 13:43:00Advisory4012188Incident
    Skype for BusinessAudio and VideoLY177631Unable to join PSTN conference callsUsers were unable to join Public Switched Telephone Network (PSTN) conference calls.12.04.2019 13:50:3010Title: Unable to join PSTN conference calls
    User Impact: Users were unable to join Public Switched Telephone Network (PSTN) conference calls.
    Final status: We've determined during a routine update procedure, user requests were sent to a subset of PSTN processing infrastructure, which was not correctly configured to handle the user requests. We've monitored the service whilst the update has propagated throughout the environment and the infrastructure was reconfigured to handle the user requests, remediating impact.
    Scope of impact: Impact was specific to users who were served through the affected infrastructure.
    Start time: Friday, April 12, 2019, at 8:55 AM UTC
    End time: Friday, April 12, 2019, at 10:05 AM UTC
    Root cause: Requests were sent to a subset of PSTN processing infrastructure, which was incorrectly configured to handle user requests during routine service updates.
    Next steps: - We're reviewing our standard service update procedures to avoid similar impact in the future.
    This is the final update for the event.
    12.04.2019 13:50:3010Sev212.04.2019 10:55:0012.04.2019 13:50:14Incident6587744Incident
    Skype for BusinessAudio and VideoLY177631Unable to join PSTN conference callsUsers were unable to join Public Switched Telephone Network (PSTN) conference calls.12.04.2019 12:20:2010Title: Unable to join PSTN conference calls
    User Impact: Users are unable to join Public Switched Telephone Network (PSTN) conference calls.
    Current status: We're investigating service telemetry data to isolate the cause of the issue.
    Scope of impact: Impact is specific to users who are served through the affected infrastructure.
    Start time: Friday, April 12, 2019, at 8:55 AM UTC
    Next update by: Friday, April 12, 2019, at 1:00 PM UTC
    12.04.2019 13:50:3010Sev212.04.2019 10:55:0012.04.2019 13:50:14Incident6587744Incident
    Yammer EnterpriseYammer ComponentsYA177605Can't load feedsUsers may have been unable to load their feeds on Yammer.com.12.04.2019 01:07:3610Title: Can't load feeds
    User Impact: Users may be unable to load their feeds on Yammer.com.
    Current status: We've detected that a recent database configuration change is causing unexpected impact for Yammer.com. We're reviewing server logs to to determine the best method of restoring service.
    Scope of impact: Your organization is affected by this event, and the issue could impact any user using Yammer.com
    Start time: Thursday, April 11, 2019, at 10:20 PM UTC
    Next update by: Friday, April 12, 2019, at 1:00 AM UTC
    12.04.2019 02:18:1810Sev212.04.2019 00:20:0012.04.2019 01:13:00Advisory4012188Incident
    Yammer EnterpriseYammer ComponentsYA177605Can't load feedsUsers may have been unable to load their feeds on Yammer.com.12.04.2019 01:42:2210Title: Can't load feeds
    User Impact: Users may have been unable to load their feeds on Yammer.com.
    Final status: We deployed a fix to the affected environment and confirmed that the impact was remediated.
    Scope of impact: We deployed a fix to the affected environment and confirmed that the impact was remediated.
    Start time: Thursday, April 11, 2019, at 10:20 PM UTC
    End time: Thursday, April 11, 2019, at 11:13 PM UTC
    Root cause: A recent database configuration change caused unexpected impact to the Yammer.com service.
    Next steps: -We're reviewing our database configuration operations to find better ways to identify similar issues and prevent future impact.
    This is the final update for the event.
    12.04.2019 02:18:1810Sev212.04.2019 00:20:0012.04.2019 01:13:00Advisory4012188Incident
    Office 365 PortalAdministrationMO175715Microsoft Teams install exclusion issue in Office 365 ProPlusAdmins were unable to exclude Office 365 from installing as part of the Office 365 ProPlus installations.10.04.2019 00:33:1612Title: Microsoft Teams install exclusion issue in Office 365 ProPlus
    User Impact: Admins are unable to exclude Microsoft Teams from installing as part of the Office 365 ProPlus installations.
    More info: The existing Skype for Business functionality remains unaffected. While we're fixing the underlying problem, affected customers can follow the guidance here to mitigate the issue: https://docs.microsoft.com/DeployOffice/teams-install
    Current status: We're working to verify that our fix has reached all affected customers as expected.
    Scope of impact: This may affect a limited subset of customers who chose to exclude Teams installation and are part of specific builds. The build information is included in the install documentation above.
    Start time: Monday, March 4, 2019, at 12:00 PM UTC
    Root cause: An update to the deployment code caused the ExcludeApp setting within the Office Deployment Tool to not work as expected.
    Next update by: Thursday, April 11, 2019, at 2:00 AM UTC
    12.04.2019 00:59:0610Sev204.03.2019 13:00:0009.04.2019 02:00:00Advisory21653170Incident
    Office 365 PortalAdministrationMO175715Microsoft Teams install exclusion issue in Office 365 ProPlusAdmins were unable to exclude Office 365 from installing as part of the Office 365 ProPlus installations.12.04.2019 00:55:5510Title: Microsoft Teams install exclusion issue in Office 365 ProPlus
    User Impact: Admins are unable to exclude Microsoft Teams from installing as part of the Office 365 ProPlus installations.
    More info: The existing Skype for Business functionality was unaffected throughout this event. While we were fixing the underlying problem, affected customers could follow the guidance here to mitigate the issue: https://docs.microsoft.com/DeployOffice/teams-install
    Final status: We've confirmed that our fix has reached all affected customers and that the incident is resolved.
    Scope of impact: This may have affected a limited subset of customers who chose to exclude Teams installation and were part of specific builds. The build information was included in the install documentation above.
    Start time: Monday, March 4, 2019, at 12:00 PM UTC
    End time: Tuesday, April 9, 2019, at 12:00 AM UTC
    Root cause: An update to the deployment code prevented the ExcludeApp setting within the Office Deployment Tool from working as expected.
    Next steps: - We're reviewing our update procedures to better identify similar issues during our development and testing cycles.
    This is the final update for the event.
    12.04.2019 00:59:0610Sev204.03.2019 13:00:0009.04.2019 02:00:00Advisory21653170Incident
    Office 365 PortalAdministrationMO175715Microsoft Teams install exclusion issue in Office 365 ProPlusAdmins were unable to exclude Office 365 from installing as part of the Office 365 ProPlus installations.11.04.2019 00:49:3411Title: Microsoft Teams install exclusion issue in Office 365 ProPlus
    User Impact: Admins are unable to exclude Microsoft Teams from installing as part of the Office 365 ProPlus installations.
    More info: The existing Skype for Business functionality remains unaffected. While we're fixing the underlying problem, affected customers can follow the guidance here to mitigate the issue: https://docs.microsoft.com/DeployOffice/teams-install
    Current status: We're continuing our efforts to ensure that our fix has reached all affected customers as expected.
    Scope of impact: This may affect a limited subset of customers who chose to exclude Teams installation and are part of specific builds. The build information is included in the install documentation above.
    Start time: Monday, March 4, 2019, at 12:00 PM UTC
    Root cause: An update to the deployment code caused the ExcludeApp setting within the Office Deployment Tool to not work as expected.
    Next update by: Friday, April 12, 2019, at 2:00 AM UTC
    12.04.2019 00:59:0610Sev204.03.2019 13:00:0009.04.2019 02:00:00Advisory21653170Incident
    Office 365 PortalAdministrationMO175715Microsoft Teams install exclusion issue in Office 365 ProPlusAdmins were unable to exclude Office 365 from installing as part of the Office 365 ProPlus installations.03.04.2019 03:05:1819Title: Microsoft Teams install exclusion issue in Office 365 ProPlus
    User Impact: Admins are unable to exclude Microsoft Teams from installing as part of the Office 365 ProPlus installations.
    More info: The existing Skype for Business functionality remains unaffected. While we're fixing the underlying problem, affected customers can follow the guidance here to mitigate the issue: https://docs.microsoft.com/DeployOffice/teams-install
    Current status: We've completed the testing process and have initiated deployment to a limited portion of service infrastructure for additional validation. Once complete, we'll deploy the fix throughout the affected environment.
    Scope of impact: This may affect a limited subset of customers who chose to exclude Teams installation and are part of specific builds. The build information is included in the install documentation above.
    Start time: Monday, March 4, 2019, at 12:00 PM UTC
    Estimated time to resolve: Based on current progress, we expect this problem to be resolved by April 9, 2019.
    Root cause: An update to the deployment code caused the ExcludeApp setting within the Office Deployment Tool to not work as expected.
    Next update by: Wednesday, April 10, 2019, at 2:00 AM UTC
    12.04.2019 00:59:0610Sev204.03.2019 13:00:0009.04.2019 02:00:00Advisory21653170Incident
    Office 365 PortalAdministrationMO175715Microsoft Teams install exclusion issue in Office 365 ProPlusAdmins were unable to exclude Office 365 from installing as part of the Office 365 ProPlus installations.13.03.2019 03:19:3540Title: Microsoft Teams install exclusion issue in Office 365 ProPlus
    User Impact: Admins are unable to exclude Microsoft Teams from installing as part of the Office 365 ProPlus installations.
    More info: The existing Skype for Business functionality remains unaffected. While we're fixing the underlying problem, affected customers can follow the guidance here to mitigate the issue: https://docs.microsoft.com/DeployOffice/teams-install
    Current status: We've determined that the ExcludeApp setting within the Office Deployment Tool is not working as expected under certain circumstances, which is resulting in Teams being installed in deployments of Office 365 ProPlus, even when Teams was supposed to be blocked. We’re addressing this issue in an update for Microsoft Office 365 ProPlus, which is being prepared for deployment.
    Scope of impact: This may affect a limited subset of customers who chose to exclude Teams installation and are part of specific builds. The build information is included in the install documentation above.
    Start time: Monday, March 4, 2019, at 12:00 PM UTC
    Estimated time to resolve: Based on current deployment progress, we expect this problem to be resolved by April 9, 2019.
    Root cause: An update to the deployment code caused the ExcludeApp setting within the Office Deployment Tool to not work as expected.
    Next update by: Tuesday, March 19, 2019, at 2:00 AM UTC
    12.04.2019 00:59:0610Sev204.03.2019 13:00:0009.04.2019 02:00:00Advisory21653170Incident
    Office 365 PortalAdministrationMO175715Microsoft Teams install exclusion issue in Office 365 ProPlusAdmins were unable to exclude Office 365 from installing as part of the Office 365 ProPlus installations.19.03.2019 01:21:3334Title: Microsoft Teams install exclusion issue in Office 365 ProPlus
    User Impact: Admins are unable to exclude Microsoft Teams from installing as part of the Office 365 ProPlus installations.
    More info: The existing Skype for Business functionality remains unaffected. While we're fixing the underlying problem, affected customers can follow the guidance here to mitigate the issue: https://docs.microsoft.com/DeployOffice/teams-install
    Current status: We're thoroughly testing our fix in preparation for deployment. Our testing is progressing as anticipated and we continue to expect that the issue will be resolved by April 9, 2019.
    Scope of impact: This may affect a limited subset of customers who chose to exclude Teams installation and are part of specific builds. The build information is included in the install documentation above.
    Start time: Monday, March 4, 2019, at 12:00 PM UTC
    Estimated time to resolve: Based on current progress, we expect this problem to be resolved by April 9, 2019.
    Root cause: An update to the deployment code caused the ExcludeApp setting within the Office Deployment Tool to not work as expected.
    Next update by: Tuesday, March 26, 2019, at 2:00 AM UTC
    12.04.2019 00:59:0610Sev204.03.2019 13:00:0009.04.2019 02:00:00Advisory21653170Incident
    Office 365 PortalAdministrationMO175715Microsoft Teams install exclusion issue in Office 365 ProPlusAdmins were unable to exclude Office 365 from installing as part of the Office 365 ProPlus installations.26.03.2019 02:16:1327Title: Microsoft Teams install exclusion issue in Office 365 ProPlus
    User Impact: Admins are unable to exclude Microsoft Teams from installing as part of the Office 365 ProPlus installations.
    More info: The existing Skype for Business functionality remains unaffected. While we're fixing the underlying problem, affected customers can follow the guidance here to mitigate the issue: https://docs.microsoft.com/DeployOffice/teams-install
    Current status: We've nearly completed the testing process and anticipate that we will be ready to start deployment later this week. We continue to expect this issue to be resolved by April 9, 2019.
    Scope of impact: This may affect a limited subset of customers who chose to exclude Teams installation and are part of specific builds. The build information is included in the install documentation above.
    Start time: Monday, March 4, 2019, at 12:00 PM UTC
    Estimated time to resolve: Based on current progress, we expect this problem to be resolved by April 9, 2019.
    Root cause: An update to the deployment code caused the ExcludeApp setting within the Office Deployment Tool to not work as expected.
    Next update by: Wednesday, April 3, 2019, at 2:00 AM UTC
    12.04.2019 00:59:0610Sev204.03.2019 13:00:0009.04.2019 02:00:00Advisory21653170Incident
    SharePoint OnlineTenant AdminSP177484SharePoint Online (SPO) admin center site provisioning and Remote PowerShell commands impactAdmins may have been unable to provision sites through the SPO admin center or run certain Remote PowerShell commands.11.04.2019 00:29:1411Title: SharePoint Online (SPO) admin center site provisioning and Remote PowerShell commands impact
    User Impact: Admins may be unable to provision sites through the SPO admin center or run certain Remote PowerShell commands.
    More info: Affected admins may receive an error indicating that the request uses too many resources.
    Current status: We’ve reviewed our code and have identified a potential fix for this problem. We're continuing to troubleshoot to confirm that our fix is a viable solution for this issue.
    Scope of impact: Impact is specific to administrators performing various tasks in the admin center and through Remote PowerShell.
    Next update by: Thursday, April 11, 2019, at 12:30 AM UTC
    11.04.2019 01:54:1711Sev208.04.2019 14:00:0011.04.2019 01:42:00Advisory6319693Incident
    SharePoint OnlineTenant AdminSP177484SharePoint Online (SPO) admin center site provisioning and Remote PowerShell commands impactAdmins may have been unable to provision sites through the SPO admin center or run certain Remote PowerShell commands.10.04.2019 20:40:5511Title: SharePoint Online (SPO) admin center site provisioning and Remote PowerShell commands impact
    User impact: Admins may be unable to provision sites through the SPO admin center or run certain Remote PowerShell commands.
    Current status: We’ve determined that there is no resource contention in the environment that would be contributing to the impact. We’re reviewing source code and analyzing additional available system logs to formulate our next troubleshooting steps.
    Scope of impact: Your organization is affected by this event, and impact is specific to administrators.
    Next update by: Wednesday, April 10, 2019, at 10:30 PM UTC
    11.04.2019 01:54:1711Sev208.04.2019 14:00:0011.04.2019 01:42:00Advisory6319693Incident
    SharePoint OnlineTenant AdminSP177484SharePoint Online (SPO) admin center site provisioning and Remote PowerShell commands impactAdmins may have been unable to provision sites through the SPO admin center or run certain Remote PowerShell commands.10.04.2019 17:01:5711Title: Unable to run certain Remote PowerShell commands
    User Impact: Admins may be unable to run certain Remote PowerShell commands.
    Current status: Our preliminary findings indicate that there may be an issue regarding resource contention that's causing degraded performances. We're continuing to test the Remote PowerShell commands in a variety of different scenarios, in addition to our continued analysis of the Unified Logging Service (ULS) logs and system logs, to determine the specific cause of the issue.
    Scope of impact: Your organization is affected by this event, and impact is specific to administrators.
    Next update by: Wednesday, April 10, 2019, at 7:30 PM UTC
    11.04.2019 01:54:1711Sev208.04.2019 14:00:0011.04.2019 01:42:00Advisory6319693Incident
    SharePoint OnlineTenant AdminSP177484SharePoint Online (SPO) admin center site provisioning and Remote PowerShell commands impactAdmins may have been unable to provision sites through the SPO admin center or run certain Remote PowerShell commands.11.04.2019 01:54:1711Title: SharePoint Online (SPO) admin center site provisioning and Remote PowerShell commands impact
    User Impact: Admins may have been unable to provision sites through the SPO admin center or run certain Remote PowerShell commands.
    More info: Affected admins may have received an error indicating that the request uses too many resources.
    Final status: We identified and disabled a code issue that was causing impact to the infrastructure responsible for site provisioning and Remote PowerShell.
    Scope of impact: Impact was specific to administrators performing various tasks in the admin center and through Remote PowerShell.
    Start time: Monday, April 8, 2019, at 12:00 PM UTC
    End time: Wednesday, April 10, 2019, at 11:42 PM UTC
    Preliminary root cause: A code issue caused the infrastructure responsible for site provisioning and Remote PowerShell to become degraded.
    Next steps: - We're reviewing our update procedures to better identify similar issues during our development and testing cycles. - We're reviewing our monitoring services to look for ways to reduce detection time and more quickly restore service.
    This is the final update for the event.
    11.04.2019 01:54:1711Sev208.04.2019 14:00:0011.04.2019 01:42:00Advisory6319693Incident
    SharePoint OnlineTenant AdminSP177484SharePoint Online (SPO) admin center site provisioning and Remote PowerShell commands impactAdmins may have been unable to provision sites through the SPO admin center or run certain Remote PowerShell commands.10.04.2019 14:57:1112Title: Unable to run certain Remote PowerShell commands
    User Impact: Admins may be unable to run certain Remote PowerShell commands.
    Current status: We're analyzing Unified Logging Service (ULS) logs to determine the source of the issue.
    Scope of impact: Your organization is affected by this event, and impact is specific to administrators.
    Next update by: Wednesday, April 10, 2019, at 3:00 PM UTC
    11.04.2019 01:54:1711Sev208.04.2019 14:00:0011.04.2019 01:42:00Advisory6319693Incident
    SharePoint OnlineTenant AdminSP177484SharePoint Online (SPO) admin center site provisioning and Remote PowerShell commands impactAdmins may have been unable to provision sites through the SPO admin center or run certain Remote PowerShell commands.10.04.2019 16:34:4112Title: Unable to run certain Remote PowerShell commands
    User Impact: Admins may be unable to run certain Remote PowerShell commands.
    Current status: We're testing the Remote PowerShell commands in a variety of different scenarios to determine the specific cause of the issue.
    Scope of impact: Your organization is affected by this event, and impact is specific to administrators.
    Next update by: Wednesday, April 10, 2019, at 5:00 PM UTC
    11.04.2019 01:54:1711Sev208.04.2019 14:00:0011.04.2019 01:42:00Advisory6319693Incident
    Yammer EnterpriseYammer ComponentsYA177504Sign in errorsUsers may experience sign in errors when attempting to access Yammer.10.04.2019 21:18:5911Title: Sign in errors
    User Impact: Users may experience sign in errors when attempting to access Yammer.
    Current status: We're investigating a potential issue and checking for impact to your organization. We'll provide an update within 30 minutes.
    10.04.2019 23:35:1011Sev210.04.2019 21:18:2210.04.2019 22:25:00Advisory4012188Incident
    Yammer EnterpriseYammer ComponentsYA177504Sign in errorsUsers may experience sign in errors when attempting to access Yammer.10.04.2019 22:52:2611Title: Sign in errors
    User Impact: Users may experience sign in errors when attempting to access Yammer.
    More info: Users may have seen a "Retry later" page.
    Final status: We've verified the configuration changes have resolved the issue.
    Scope of impact: Any users attempting to access Yammer may have been impacted.
    Start time: Wednesday, April 10, 2019, at 5:40 PM UTC
    End time: Wednesday, April 10, 2019, at 8:25 PM UTC
    Root cause: Traffic was not being routed as expected, preventing users from signing in.
    Next steps: - We’re reviewing our code for improved performance and potential automated recovery options to reduce or avoid similar impact in the future.
    This is the final update for the event.
    10.04.2019 23:35:1011Sev210.04.2019 21:18:2210.04.2019 22:25:00Advisory4012188Incident
    Yammer EnterpriseYammer ComponentsYA177504Sign in errorsUsers may experience sign in errors when attempting to access Yammer.10.04.2019 21:50:3611Title: Sign in errors
    User Impact: Users may experience sign in errors when attempting to access Yammer.
    More info: Users may see a "Retry later" page.
    Current status: We've identified that traffic is not being routed as expected, preventing users from signing in. We're currently deploying a configuration change to reprioritize traffic and mitigate impact.
    Scope of impact: Any users attempting to access Yammer may be impacted.
    Root cause: Traffic is not being routed as expected, preventing users from signing in.
    Next update by: Wednesday, April 10, 2019, at 9:00 PM UTC
    10.04.2019 23:35:1011Sev210.04.2019 21:18:2210.04.2019 22:25:00Advisory4012188Incident
    Office OnlineWord OnlineOO177408Word documents online issueUsers may have been unable to open Word documents online using the Web Application Client.09.04.2019 12:41:2513Title: Word documents online issue
    User Impact: Users may be unable to open Word documents online using the Web Application Client.
    More info: The issue could potentially impact, but is no limited to, Microsoft Teams, Outlook on the web, the Outlook client and SharePoint Online services.
    As a workaround, users may be able to open Word documents using the local application.
    Current status: We're analyzing diagnostic data to isolate the source of the issue.
    Scope of impact: This issue affects internal Microsoft users only. Impact could potentially affect any user attempting to open Word documents online using the Web Application Client (WAC).
    Next update by: Tuesday, April 9, 2019, at 12:30 PM UTC
    10.04.2019 00:06:2312Sev209.04.2019 12:36:4309.04.2019 13:41:51Advisory6970822Incident
    Office OnlineWord OnlineOO177408Word documents online issueUsers may have been unable to open Word documents online using the Web Application Client.09.04.2019 13:41:5813Title: Word documents online issue
    User Impact: Users may have been unable to open Word documents online using the Web Application Client.
    More info: The issue could have potentially impacted, but was no limited to, Microsoft Teams, Outlook on the web, the Outlook client and SharePoint Online services.
    As a workaround, users may have been able to open Word documents using the local application.
    Final status: We've determined an update to the Web Application Client (WAC) service inadvertently impacted opening Word documents within Office Online. We've reverted the update and confirmed that impact has been remediated.
    Scope of impact: This issue affected internal Microsoft users only. Impact could have potentially affected any user attempting to open Word documents online using the Web Application Client.
    Start time: Monday, April 8, 2019, at 12:30 PM UTC
    End time: Tuesday, April 9, 2019, at 11:00 AM UTC
    Root cause: A recent update to the Web Application Client service impacted Word online functionality.
    Next steps: - We're reviewing our update procedures to better identify similar issues during our development and testing cycles.
    This is the final update for the event.
    10.04.2019 00:06:2312Sev209.04.2019 12:36:4309.04.2019 13:41:51Advisory6970822Incident
    Skype for BusinessAudio and VideoLY177351Can't dial in or out of audio conferences intermittentlyUsers may have been unable to dial in or out of audio conferences intermittently.09.04.2019 00:21:0713Title: Can't dial in or out of audio conferences intermittently
    User Impact: Users may have been unable to dial in or out of audio conferences intermittently.
    More info: Impact was specific to users attempting to dial in using a Public Switched Telephone Network (PSTN).
    Final status: Our investigation showed that a subset of infrastructure responsible for processing the PSTN audio conferencing calls was performing in a degraded state. Our automated systems restarted the affected infrastructure and we verified internally that service had fully restored once fully completed.
    Scope of impact: This issue could have potentially affected any of your users intermittently if they were routed through the affected infrastructure.
    Start time: Monday, April 8, 2019, at 4:56 PM UTC
    End time: Monday, April 8, 2019, at 6:12 PM UTC
    Root cause: A subset of infrastructure responsible for processing the PSTN audio conferencing calls was performing in a degraded state.
    Next steps: - We're reviewing the performance data on the affected infrastructure to determine why automated systems did not perform recovery actions, and how we can improve our response time to either avoid prolonged periods of impact or to mitigate the issue entirely.
    This is the final update for the event.
    09.04.2019 00:34:5413Sev208.04.2019 18:56:0009.04.2019 00:21:07Incident2902160Incident
    Exchange OnlineE-Mail and calendar accessEX176260"Events from Email" feature is temporarily switched offUsers may have been unable to view new reservation and package delivery events in their calendar.25.03.2019 23:14:0227Title: "Events from Email" feature is temporarily switched off
    User Impact: Users may be unable to view new reservation and package delivery events in their calendar.
    More info: There is no impact to a user's ability to receive the reservation or package delivery mails.
    Current status: We're deploying the code fix throughout the affected environment, which is expected to take a couple days to complete. Once we've deployed the code fix, we'll begin testing the "Events from Email" feature to ensure no additional impact is introduced before completely re-enabling it.
    Scope of impact: This issue may potentially affect any of your users attempting to view new reservation and package deliver events which have been booked after Wednesday, March 20, 2019, at 10:08 PM UTC.
    Start time: Wednesday, March 20, 2019, at 10:08 PM UTC
    Estimated time to resolve: We estimate the issue may be resolved on Monday, April 1, 2019, if the code fix deployment completes on schedule and follow-up testing with the "Events from Email" feature is successful.
    Preliminary root cause: The "Events from Email" feature has been temporarily switched off to prevent additional impact to the wider service while a code issue is fixed.
    Next update by: Wednesday, March 27, 2019, at 11:00 PM UTC
    03.04.2019 19:59:4118Sev220.03.2019 23:08:0003.04.2019 02:00:00Advisory17982048Incident
    Exchange OnlineE-Mail and calendar accessEX176260"Events from Email" feature is temporarily switched offUsers may have been unable to view new reservation and package delivery events in their calendar.27.03.2019 23:32:4425Title: "Events from Email" feature is temporarily switched off
    User Impact: Users may be unable to view new reservation and package delivery events in their calendar.
    More info: There is no impact to a user's ability to receive the reservation or package delivery mails.
    Current status: After additional review, we’ve determined that a phased deployment is necessary to ensure that the fix will effectively resolve the issue without creating additional impact. We’re currently deploying to a limited portion of the affected environment and will then deploy the fix to all affected infrastructure if the fix is successful. We expect that full deployment will begin at the end of this week and complete early next week. We’ve also determined that once the code fix has been deployed, we’ll be able to re-enable the “Events from Email” feature without additional impact being introduced.
    Scope of impact: This issue may potentially affect any of your users attempting to view new reservation and package deliver events which have been booked after Wednesday, March 20, 2019, at 10:08 PM UTC.
    Start time: Wednesday, March 20, 2019, at 10:08 PM UTC
    Preliminary root cause: The "Events from Email" feature has been temporarily switched off to prevent additional impact to the wider service while a code issue is fixed.
    Next update by: Saturday, March 30, 2019, at 12:00 AM UTC
    03.04.2019 19:59:4118Sev220.03.2019 23:08:0003.04.2019 02:00:00Advisory17982048Incident
    Exchange OnlineE-Mail and calendar accessEX176260"Events from Email" feature is temporarily switched offUsers may have been unable to view new reservation and package delivery events in their calendar.22.03.2019 22:49:2730Title: "Events from Email" feature is temporarily switched off
    User Impact: Users may be unable to view new reservation and package delivery events in their calendar.
    More info: There is no impact to a user's ability to receive the reservation or package delivery mails.
    Current status: We're continuing to develop and test a fix that, once applied, will allow us to re-enable the "Events from Email" feature. We anticipate being able to re-enable the affected feature early next week.
    Scope of impact: This issue may potentially affect any of your users attempting to view new reservation and package deliver events which have been booked after Wednesday, March 20, 2019, at 10:08 PM UTC.
    Start time: Wednesday, March 20, 2019, at 10:08 PM UTC
    Preliminary root cause: The "Events from Email" feature has been temporarily switched off to prevent additional impact to the wider service while a code issue is fixed.
    Next update by: Monday, March 25, 2019, at 11:00 PM UTC
    03.04.2019 19:59:4118Sev220.03.2019 23:08:0003.04.2019 02:00:00Advisory17982048Incident
    Exchange OnlineE-Mail and calendar accessEX176260"Events from Email" feature is temporarily switched offUsers may have been unable to view new reservation and package delivery events in their calendar.03.04.2019 19:59:4118Title: "Events from Email" feature is temporarily switched off
    User Impact: Users may have been unable to view new reservation and package delivery events in their calendar.
    More info: There was no impact to a user's ability to receive the reservation or package delivery mails.
    Final status: The fix has been successfully deployed across the affected environments and we've confirmed that impact has been remediated.
    Scope of impact: This issue may have potentially affected any of your users attempting to view new reservation and package deliver events which had been booked after Wednesday, March 20, 2019, at 10:08 PM UTC.
    Start time: Wednesday, March 20, 2019, at 10:08 PM UTC
    End time: Wednesday, April 3, 2019, at 12:00 AM UTC
    Preliminary root cause: The "Events from Email" feature had been temporarily switched off to prevent additional impact to the wider service while a code issue was fixed.
    Next steps: - We're reviewing data associated with this event to better understand the why the "Events from Email" feature was affected by the aforementioned code issue.
    This is the final update for the event.
    03.04.2019 19:59:4118Sev220.03.2019 23:08:0003.04.2019 02:00:00Advisory17982048Incident
    Exchange OnlineE-Mail and calendar accessEX176260"Events from Email" feature is temporarily switched offUsers may have been unable to view new reservation and package delivery events in their calendar.01.04.2019 22:20:1220Title: "Events from Email" feature is temporarily switched off
    User Impact: Users may be unable to view new reservation and package delivery events in their calendar.
    More info: This is an incremental update to provide the latest status on the issue.
    Current status: The fix has been successfully deployed to a limited portion of our infrastructure and we've validated that impact has been remediated within that environment. We're preparing to deploy the fix to the remaining environments and expect that activity to complete by Tuesday, April 2, 2019. For complete details on this event, please reference the post from 10:31 PM UTC on Friday, March 29, 2019.
    Next update by: Tuesday, April 2, 2019, at 6:30 PM UTC
    03.04.2019 19:59:4118Sev220.03.2019 23:08:0003.04.2019 02:00:00Advisory17982048Incident
    Exchange OnlineE-Mail and calendar accessEX176260"Events from Email" feature is temporarily switched offUsers may have been unable to view new reservation and package delivery events in their calendar.29.03.2019 23:31:3423Title: "Events from Email" feature is temporarily switched off
    User Impact: Users may be unable to view new reservation and package delivery events in their calendar.
    More info: There is no impact to a user's ability to receive the reservation or package delivery mails.
    Current status: We've started deploying the fix to a subset of the affected environment, and are monitoring its progress to ensure it completes as expected, and fully remediates impact. The limited deployment is expected to complete by end of day March 29, 2019. Additionally, users within the initial deployment scope will be able to utilize "Events from Email" functionality again. We anticipate starting the deployment of the fix throughout the entirely of the affected environment on Monday, April 1, 2019.
    Scope of impact: This issue may potentially affect any of your users attempting to view new reservation and package deliver events which have been booked after Wednesday, March 20, 2019, at 10:08 PM UTC.
    Start time: Wednesday, March 20, 2019, at 10:08 PM UTC
    Preliminary root cause: The "Events from Email" feature has been temporarily switched off to prevent additional impact to the wider service while a code issue is fixed.
    Next update by: Monday, April 1, 2019, at 10:00 PM UTC
    03.04.2019 19:59:4118Sev220.03.2019 23:08:0003.04.2019 02:00:00Advisory17982048Incident
    Exchange OnlineE-Mail and calendar accessEX176260"Events from Email" feature is temporarily switched offUsers may have been unable to view new reservation and package delivery events in their calendar.22.03.2019 01:20:3531Title: "Events from Email" feature is temporarily switched off
    User Impact: Users may be unable to view new reservation and package delivery events in their calendar.
    More info: There is no impact to a user's ability to receive the reservation or package delivery mails.
    Current status: While we were investigating an issue where users are unable to schedule meeting rooms, we identified a code issue within the "Event from Email" feature. To prevent additional impact to the wider service, we've temporarily disabled the "Event from Email" and we're developing a fix to remediate impact which will allow us to re-enable this feature. We anticipate that deployment of the fix will begin early next week after we have tested the fix completely.
    Scope of impact: This issue may potentially affect any of your users attempting to view new reservation and package deliver events which have been booked after Wednesday, March 20, 2019, at 10:08 PM UTC.
    Start time: Wednesday, March 20, 2019, at 10:08 PM UTC
    Preliminary root cause: The "Events from Email" feature has been temporarily switched off to prevent additional impact to the wider service while a code issue is fixed.
    Next update by: Friday, March 22, 2019, at 11:00 PM UTC
    03.04.2019 19:59:4118Sev220.03.2019 23:08:0003.04.2019 02:00:00Advisory17982048Incident
    Exchange OnlineE-Mail and calendar accessEX176260"Events from Email" feature is temporarily switched offUsers may have been unable to view new reservation and package delivery events in their calendar.02.04.2019 19:58:1919Title: "Events from Email" feature is temporarily switched off
    User Impact: Users may be unable to view new reservation and package delivery events in their calendar.
    More info: This is an incremental update to provide the latest status on the issue.
    Current status: Due to some unrelated tooling issues, we were unable to initiate the deployment yesterday. That issue has been resolved and we've begun to roll the fix out into the remaining environments. For complete details on this event, please reference the post from 10:31 PM UTC on Friday, March 29, 2019.
    Next update by: Wednesday, April 3, 2019, at 6:30 PM UTC
    03.04.2019 19:59:4118Sev220.03.2019 23:08:0003.04.2019 02:00:00Advisory17982048Incident
    Exchange OnlineE-Mail and calendar accessEX176422Calendar events appearing with incorrect timeUsers may see calendar events for March 24-29, 2019 appear one hour earlier than scheduled.25.03.2019 23:54:5627Title: Calendar events appearing with incorrect time
    User Impact: Users may see calendar events for March 24-29, 2019 appear one hour earlier than scheduled.
    Current status: We're reviewing samples of events that are affected by this issue and events that are not affected to determine our next steps towards mitigation.
    Scope of impact: Your organization is affected by this event, and all users may experience impact.
    Next update by: Tuesday, March 26, 2019, at 1:30 AM UTC
    01.04.2019 23:21:2420Sev223.03.2019 01:00:0030.03.2019 01:00:00Advisory18044808Incident
    Exchange OnlineE-Mail and calendar accessEX176422Calendar events appearing with incorrect timeUsers may see calendar events for March 24-29, 2019 appear one hour earlier than scheduled.26.03.2019 01:48:3627Title: Calendar events appearing with incorrect time
    User Impact: Users may see calendar events for March 24-29, 2019 appear one hour earlier than scheduled.
    Current status: We've received new samples of events that are affected by this issue and are analyzing these events to better understand the issue.
    Scope of impact: Your organization is affected by this event, and all users may experience impact.
    Next update by: Tuesday, March 26, 2019, at 3:30 AM UTC
    01.04.2019 23:21:2420Sev223.03.2019 01:00:0030.03.2019 01:00:00Advisory18044808Incident
    Exchange OnlineE-Mail and calendar accessEX176422Calendar events appearing with incorrect timeUsers may see calendar events for March 24-29, 2019 appear one hour earlier than scheduled.25.03.2019 21:57:3827Title: Calendar events appearing with incorrect time
    User Impact: Users may see calendar events for March 24-29, 2019 appear one hour earlier than scheduled.
    Current status: We're investigating a potential issue and checking for impact to your organization. We'll provide an update within 30 minutes.
    Scope of impact: Your organization is affected by this event, and all users may experience impact.
    01.04.2019 23:21:2420Sev223.03.2019 01:00:0030.03.2019 01:00:00Advisory18044808Incident
    Exchange OnlineE-Mail and calendar accessEX176422Calendar events appearing with incorrect timeUsers may see calendar events for March 24-29, 2019 appear one hour earlier than scheduled.25.03.2019 22:28:2427Title: Calendar events appearing with incorrect time
    User Impact: Users may see calendar events for March 24-29, 2019 appear one hour earlier than scheduled.
    Current status: We're analyzing system logs to determine the underlying cause of impact and develop our next troubleshooting steps.
    Scope of impact: Your organization is affected by this event, and all users may experience impact.
    Next update by: Monday, March 25, 2019, at 11:30 PM UTC
    01.04.2019 23:21:2420Sev223.03.2019 01:00:0030.03.2019 01:00:00Advisory18044808Incident
    Exchange OnlineE-Mail and calendar accessEX176422Calendar events appearing with incorrect timeUsers may see calendar events for March 24-29, 2019 appear one hour earlier than scheduled.27.03.2019 01:04:0926Title: Calendar events appearing with incorrect time
    User Impact: Users may see calendar events for March 24-29, 2019 appear one hour earlier than scheduled.
    Current status: We've developed a potential fix for the code issue. We're reviewing the proposed fix and performing extensive testing to ensure that it'll resolve the issue. In parallel, we're continuing to explore potential workarounds while we fix the underlying problem.
    Scope of impact: Your organization is affected by this event, and all users may experience impact.
    Start time: Saturday, March 23, 2019, at 12:00 AM UTC
    Preliminary root cause: A code issue is incorrectly calculating the time displayed in Outlook calendar events.
    Next update by: Wednesday, March 27, 2019, at 8:00 PM UTC
    01.04.2019 23:21:2420Sev223.03.2019 01:00:0030.03.2019 01:00:00Advisory18044808Incident
    Exchange OnlineE-Mail and calendar accessEX176422Calendar events appearing with incorrect timeUsers may see calendar events for March 24-29, 2019 appear one hour earlier than scheduled.27.03.2019 19:31:4625Title: Calendar events appearing with incorrect time
    User Impact: Users may see calendar events for March 24-29, 2019 appear one hour earlier than scheduled.
    More info: This issue is specific to meetings scheduled in the Israel Standard Time or Israel Daylight Time zones.
    Current status: We determined through extensive testing that our proposed fix was not a comprehensive solution for this problem. We're developing a new fix while we continue to explore potential workarounds in parallel.
    Scope of impact: While this event could potentially affect your organization, impact is specific to meetings scheduled in the Israel Standard Time or Israel Daylight Time zones.
    Start time: Saturday, March 23, 2019, at 12:00 AM UTC
    Preliminary root cause: A code issue is incorrectly calculating the time displayed in Outlook calendar events in some scenarios.
    Next update by: Thursday, March 28, 2019, at 8:00 PM UTC
    01.04.2019 23:21:2420Sev223.03.2019 01:00:0030.03.2019 01:00:00Advisory18044808Incident
    Exchange OnlineE-Mail and calendar accessEX176422Calendar events appearing with incorrect timeUsers may see calendar events for March 24-29, 2019 appear one hour earlier than scheduled.26.03.2019 02:53:4727Title: Calendar events appearing with incorrect time
    User Impact: Users may see calendar events for March 24-29, 2019 appear one hour earlier than scheduled.
    Current status: We suspect there is a coding issue which is incorrectly calculating the time displayed in calendar events. We're performing an in-depth code analysis to determine our best options to resolve the issue.
    Scope of impact: Your organization is affected by this event, and all users may experience impact.
    Next update by: Tuesday, March 26, 2019, at 8:00 PM UTC
    01.04.2019 23:21:2420Sev223.03.2019 01:00:0030.03.2019 01:00:00Advisory18044808Incident
    Exchange OnlineE-Mail and calendar accessEX176422Calendar events appearing with incorrect timeUsers may see calendar events for March 24-29, 2019 appear one hour earlier than scheduled.26.03.2019 20:23:2326Title: Calendar events appearing with incorrect time
    User Impact: Users may see calendar events for March 24-29, 2019 appear one hour earlier than scheduled.
    Current status: We've confirmed that a code issue is incorrectly calculating the time displayed in Outlook calendar events. We're working to identify potential workaround options to remediate impact until the underlying code problem is addressed.
    Scope of impact: Your organization is affected by this event, and all users may experience impact.
    Start time: Saturday, March 23, 2019, at 12:00 AM UTC
    Preliminary root cause: A code issue is incorrectly calculating the time displayed in Outlook calendar events.
    Next update by: Wednesday, March 27, 2019, at 2:00 AM UTC
    01.04.2019 23:21:2420Sev223.03.2019 01:00:0030.03.2019 01:00:00Advisory18044808Incident
    Exchange OnlineE-Mail and calendar accessEX176422Calendar events appearing with incorrect timeUsers may see calendar events for March 24-29, 2019 appear one hour earlier than scheduled.28.03.2019 20:52:0524Title: Calendar events appearing with incorrect time
    User Impact: Users may see calendar events for March 24-29, 2019 appear one hour earlier than scheduled.
    More info: This issue is specific to meetings scheduled in the Israel Standard Time or Israel Daylight Time zones.
    Current status: We're continuing to review the affected calendar items to determine if a regression was introduced at some point.
    Scope of impact: While this event could potentially affect your organization, impact is specific to meetings scheduled in the Israel Standard Time or Israel Daylight Time zones.
    Start time: Saturday, March 23, 2019, at 12:00 AM UTC
    Next update by: Friday, March 29, 2019, at 7:00 PM UTC
    01.04.2019 23:21:2420Sev223.03.2019 01:00:0030.03.2019 01:00:00Advisory18044808Incident
    Exchange OnlineE-Mail and calendar accessEX176422Calendar events appearing with incorrect timeUsers may see calendar events for March 24-29, 2019 appear one hour earlier than scheduled.01.04.2019 23:21:2420Title: Calendar events appearing with incorrect time
    User Impact: Users may see calendar events for March 24-29, 2019 appear one hour earlier than scheduled.
    More info: This issue was specific to meetings scheduled in the Israel Standard Time or Israel Daylight Time zones between March 24 and 29. Meetings created during that timeframe may need to be recreated to occur at the desired time.
    Final status: While we were working to resolve the issue with meetings created during the above described window, the time zone transition ended, effectively mitigating impact. We're continuing to analyze the problem to prevent any reoccurrence in the future.
    Scope of impact: While this event could have potentially affected your organization, impact was specific to meetings scheduled in the Israel Standard Time or Israel Daylight Time zones between March 24 and 29.
    Start time: Saturday, March 23, 2019, at 12:00 AM UTC
    End time: Saturday, March 30, 2019, at 12:00 AM UTC
    Preliminary root cause: A configuration issue was uncovered by a recent time zone transition, resulting in impact to meetings created during a specific timeframe.
    Next steps: - We're reviewing our code to implement a solution to prevent this problem from happening again.
    This is the final update for the event.
    01.04.2019 23:21:2420Sev223.03.2019 01:00:0030.03.2019 01:00:00Advisory18044808Incident
    Exchange OnlineE-Mail and calendar accessEX176422Calendar events appearing with incorrect timeUsers may see calendar events for March 24-29, 2019 appear one hour earlier than scheduled.29.03.2019 19:31:0923Title: Calendar events appearing with incorrect time
    User Impact: Users may see calendar events for March 24-29, 2019 appear one hour earlier than scheduled.
    More info: This issue is specific to meetings scheduled in the Israel Standard Time or Israel Daylight Time zones.
    Current status: Our attempts to reproduce the issue to isolate the cause of impact have been inconclusive so far. We're creating a program to attempt to detect when the suspected impact is occurring during the event creation process to develop our remediation plan.
    Scope of impact: While this event could potentially affect your organization, impact is specific to meetings scheduled in the Israel Standard Time or Israel Daylight Time zones.
    Start time: Saturday, March 23, 2019, at 12:00 AM UTC
    Next update by: Monday, April 1, 2019, at 9:00 PM UTC
    01.04.2019 23:21:2420Sev223.03.2019 01:00:0030.03.2019 01:00:00Advisory18044808Incident
    SharePoint OnlineCustom Solutions and WorkflowsSP175429Unable to edit existing workflows or create new workflowsUsers were unable to edit workflows or create new workflows in SharePoint 2010 using Designer and other protocols.20.03.2019 18:28:5732Title: Unable to edit existing workflows or create new workflows
    User Impact: Users are unable to edit workflows or create new workflows in SharePoint 2010 using Designer and other protocols.
    More info: Users may receive the error: "Unexpected error on server associating the workflow," and "Errors were found when compiling the workflow. The Workflow files were saved but cannot run."
    As a result of this problem, you may be unable to execute the following tasks: - Activating features that contain out-of-the-box or custom 2010 workflows - Provisioning out-of-the-box or custom site templates that contain 2010 workflows
    Additionally, attempting to edit existing workflows may cause those workflows to become dissociated with their SharePoint list. We've developed a fix for this issue and are preparing to apply it across the affected environment. Affected customers are encouraged to refrain from attempting to edit existing workflows until our fix is deployed.
    Current status: The deployment of the fix is approximately 17 percent complete. We'll continue to monitor the environment as the deployment progresses to ensure that it completes as expected.
    Scope of impact: Impact is specific to SharePoint 2010 workflows. Any user attempting to edit existing workflows or create new workflows may be affected by this event.
    Estimated time to resolve: Based on current deployment progress, we expect this problem to be resolved by Saturday, March 23, 2019.
    Next update by: Friday, March 22, 2019, at 9:00 PM UTC
    01.04.2019 20:48:5520https://office365servicecomms-prod.cloudapp.net/api/v1.0/evotec.pl/ServiceComms/PostIncident/Health.IncidentReportDocument(incidentId='SP175429')Sev208.03.2019 00:03:1125.03.2019 17:31:00Advisory12366831Incident
    SharePoint OnlineCustom Solutions and WorkflowsSP175429Unable to edit existing workflows or create new workflowsUsers were unable to edit workflows or create new workflows in SharePoint 2010 using Designer and other protocols.08.03.2019 18:37:4744Title: Unable to edit existing workflows or create new workflows
    User Impact: Users are unable to edit workflows or create new workflows in SharePoint 2010 using Designer and other protocols.
    More info: Users may receive the error: "Unexpected error on server associating the workflow," and "Errors were found when compiling the workflow. The Workflow files were saved but cannot run."
    Current status: We're persisting in our efforts to develop the most efficient means to mitigate impact; however, we expect it may take an extended period of time. We're treating this incident with the highest priority as we continue our investigation.
    Scope of impact: Impact is specific to SharePoint 2010 workflows. Any user attempting to edit existing workflows or create new workflows may be affected by this event.
    Next update by: Saturday, March 9, 2019, at 8:00 PM UTC
    01.04.2019 20:48:5520https://office365servicecomms-prod.cloudapp.net/api/v1.0/evotec.pl/ServiceComms/PostIncident/Health.IncidentReportDocument(incidentId='SP175429')Sev208.03.2019 00:03:1125.03.2019 17:31:00Advisory12366831Incident
    SharePoint OnlineCustom Solutions and WorkflowsSP175429Unable to edit existing workflows or create new workflowsUsers were unable to edit workflows or create new workflows in SharePoint 2010 using Designer and other protocols.09.03.2019 21:32:2543Title: Unable to edit existing workflows or create new workflows
    User Impact: Users are unable to edit workflows or create new workflows in SharePoint 2010 using Designer and other protocols.
    More info: Users may receive the error: "Unexpected error on server associating the workflow," and "Errors were found when compiling the workflow. The Workflow files were saved but cannot run."
    Current status: We're making progress on our development of a viable mitigation; though, we continue to expect that it may take an extended period of time to complete. We do anticipate that we'll have a timeline for delivery within the next few days.
    Scope of impact: Impact is specific to SharePoint 2010 workflows. Any user attempting to edit existing workflows or create new workflows may be affected by this event.
    Next update by: Monday, March 11, 2019, at 8:00 PM UTC
    01.04.2019 20:48:5520https://office365servicecomms-prod.cloudapp.net/api/v1.0/evotec.pl/ServiceComms/PostIncident/Health.IncidentReportDocument(incidentId='SP175429')Sev208.03.2019 00:03:1125.03.2019 17:31:00Advisory12366831Incident
    SharePoint OnlineCustom Solutions and WorkflowsSP175429Unable to edit existing workflows or create new workflowsUsers were unable to edit workflows or create new workflows in SharePoint 2010 using Designer and other protocols.08.03.2019 06:51:2545Title: Unable to edit existing workflows or create new workflows
    User impact: Users are unable to edit workflows or create new workflows in SharePoint 2010 using Designer and other protocols.
    More info: Users may receive the error: "Errors were found when compiling the workflow. The Workflow files were saved but cannot run."
    Current status: We're continuing to evaluate a probable solution to resolve the issue. We'll provide an estimated restoration timeline as soon as one is available.
    Scope of impact: Impact is specific to 2010 workflows. Any user attempting to edit existing workflows or create new workflows may be affected by this event.
    Next update by: Friday, March 8, 2019, at 7:00 PM UTC
    01.04.2019 20:48:5520https://office365servicecomms-prod.cloudapp.net/api/v1.0/evotec.pl/ServiceComms/PostIncident/Health.IncidentReportDocument(incidentId='SP175429')Sev208.03.2019 00:03:1125.03.2019 17:31:00Advisory12366831Incident
    SharePoint OnlineCustom Solutions and WorkflowsSP175429Unable to edit existing workflows or create new workflowsUsers were unable to edit workflows or create new workflows in SharePoint 2010 using Designer and other protocols.24.03.2019 01:28:4029Title: Unable to edit existing workflows or create new workflows
    User Impact: Users are unable to edit workflows or create new workflows in SharePoint 2010 using Designer and other protocols.
    More info: Users may receive the error: "Unexpected error on server associating the workflow," and "Errors were found when compiling the workflow. The Workflow files were saved but cannot run."
    As a result of this problem, you may be unable to execute the following tasks: - Activating features that contain out-of-the-box or custom 2010 workflows - Provisioning out-of-the-box or custom site templates that contain 2010 workflows
    Once the fix reaches your environment, you will need to republish any workflows you may have attempted to publish during this event, and any attempts to execute the tasks listed above that failed will need to be re-executed.
    Additionally, attempting to edit existing workflows may cause those workflows to become dissociated with their SharePoint list. We've developed a fix for this issue and are preparing to apply it across the affected environment. Affected customers are encouraged to refrain from attempting to edit existing workflows until our fix is deployed.
    Current status: The deployment of the fix is approximately 87 percent complete. We'll continue to monitor the environment as the deployment progresses to ensure that it completes as expected.
    Scope of impact: Impact is specific to SharePoint 2010 workflows. Any user attempting to edit existing workflows or create new workflows may be affected by this event.
    Estimated time to resolve: Based on current deployment progress, we anticipate that this problem will be resolved for most customers by Sunday, March 24, 2019, though we do expect there will be some residual impact to some customers while our fix propagates through our remaining systems. We are actively monitoring the deployment and working to ensure the service is functioning as expected.
    Next update by: Monday, March 25, 2019, at 2:00 AM UTC
    01.04.2019 20:48:5520https://office365servicecomms-prod.cloudapp.net/api/v1.0/evotec.pl/ServiceComms/PostIncident/Health.IncidentReportDocument(incidentId='SP175429')Sev208.03.2019 00:03:1125.03.2019 17:31:00Advisory12366831Incident
    SharePoint OnlineCustom Solutions and WorkflowsSP175429Unable to edit existing workflows or create new workflowsUsers were unable to edit workflows or create new workflows in SharePoint 2010 using Designer and other protocols.22.03.2019 19:53:1230Title: Unable to edit existing workflows or create new workflows
    User Impact: Users are unable to edit workflows or create new workflows in SharePoint 2010 using Designer and other protocols.
    More info: Users may receive the error: "Unexpected error on server associating the workflow," and "Errors were found when compiling the workflow. The Workflow files were saved but cannot run."
    As a result of this problem, you may be unable to execute the following tasks: - Activating features that contain out-of-the-box or custom 2010 workflows - Provisioning out-of-the-box or custom site templates that contain 2010 workflows
    Once the fix reaches your environment, you will need to republish any workflows you may have attempted to publish during this event, and any attempts to execute the tasks listed above that failed will need to be re-executed.
    Additionally, attempting to edit existing workflows may cause those workflows to become dissociated with their SharePoint list. We've developed a fix for this issue and are preparing to apply it across the affected environment. Affected customers are encouraged to refrain from attempting to edit existing workflows until our fix is deployed.
    Current status: The deployment of the fix is approximately 37 percent complete. We'll continue to monitor the environment as the deployment progresses to ensure that it completes as expected.
    Scope of impact: Impact is specific to SharePoint 2010 workflows. Any user attempting to edit existing workflows or create new workflows may be affected by this event.
    Estimated time to resolve: Based on current deployment progress, we anticipate that this problem will be resolved for most customers by Saturday, March 23, 2019, though we do expect there will be some residual impact to some customers while our fix propagates through our remaining systems.
    Next update by: Sunday, March 24, 2019, at 2:00 AM UTC
    01.04.2019 20:48:5520https://office365servicecomms-prod.cloudapp.net/api/v1.0/evotec.pl/ServiceComms/PostIncident/Health.IncidentReportDocument(incidentId='SP175429')Sev208.03.2019 00:03:1125.03.2019 17:31:00Advisory12366831Incident
    SharePoint OnlineCustom Solutions and WorkflowsSP175429Unable to edit existing workflows or create new workflowsUsers were unable to edit workflows or create new workflows in SharePoint 2010 using Designer and other protocols.28.03.2019 00:56:0225A post-incident report has been published.01.04.2019 20:48:5520https://office365servicecomms-prod.cloudapp.net/api/v1.0/evotec.pl/ServiceComms/PostIncident/Health.IncidentReportDocument(incidentId='SP175429')Sev208.03.2019 00:03:1125.03.2019 17:31:00Advisory12366831Incident
    SharePoint OnlineCustom Solutions and WorkflowsSP175429Unable to edit existing workflows or create new workflowsUsers were unable to edit workflows or create new workflows in SharePoint 2010 using Designer and other protocols.25.03.2019 21:14:3527Title: Unable to edit existing workflows or create new workflows
    User Impact: Users were unable to edit workflows or create new workflows in SharePoint 2010 using Designer and other protocols.
    More info: Users may have received the error: "Unexpected error on server associating the workflow," and "Errors were found when compiling the workflow. The Workflow files were saved but cannot run."
    As a result of this problem, you may have been unable to execute the following tasks: - Activating features that contained out-of-the-box or custom 2010 workflows - Provisioning out-of-the-box or custom site templates that contained 2010 workflows
    You would need to republish any workflows you may have attempted to publish during this event, and any attempts to execute the tasks listed above that failed would need to be re-executed.
    Additionally, attempting to edit existing workflows may have caused those workflows to become dissociated with their SharePoint list. We've developed a fix for this issue and applied it across the affected environment. Affected customers were encouraged to refrain from attempting to edit existing workflows until our fix was deployed.
    Final status: Our internal tests have confirmed that SharePoint 2010 workflows have been unblocked on the approximately 99 percent of affected infrastructure that has received the fix. We'll continue applying the fix on the remaining impacted infrastructure and those customers that remain impacted by this event can continue to view updates on this process through the communication SP176418.
    Scope of impact: Impact was specific to SharePoint 2010 workflows. Any user attempting to edit existing workflows or create new workflows may have been affected by this event.
    Start time: Thursday, March 7, 2019, at 10:43 PM UTC
    End time: Monday, March 25, 2019, at 4:31 PM UTC
    Preliminary root cause: The .NET Framework code contained a code issue that affected SharePoint 2010 workflow functionality, and further clarification on the cause of impact will be provided through the Post-Incident Report.
    Next steps: - We're continuing to apply the code fix to the remaining affected infrastructure to fully resolve this event. - We're reviewing our .NET Framework code update procedures to better identify similar issues during our development and testing cycles.
    We'll publish a post-incident report within five business days.
    01.04.2019 20:48:5520https://office365servicecomms-prod.cloudapp.net/api/v1.0/evotec.pl/ServiceComms/PostIncident/Health.IncidentReportDocument(incidentId='SP175429')Sev208.03.2019 00:03:1125.03.2019 17:31:00Advisory12366831Incident
    SharePoint OnlineCustom Solutions and WorkflowsSP175429Unable to edit existing workflows or create new workflowsUsers were unable to edit workflows or create new workflows in SharePoint 2010 using Designer and other protocols.14.03.2019 20:46:3438Title: Unable to edit existing workflows or create new workflows
    User Impact: Users are unable to edit workflows or create new workflows in SharePoint 2010 using Designer and other protocols.
    More info: Users may receive the error: "Unexpected error on server associating the workflow," and "Errors were found when compiling the workflow. The Workflow files were saved but cannot run."
    As a result of this problem, you may be unable to execute the following tasks: - Activating features that contain out-of-the-box or custom 2010 workflows - Provisioning out-of-the-box or custom site templates that contain 2010 workflows
    Additionally, attempting to edit existing workflows may cause those workflows to become dissociated with their SharePoint list. We've developed a fix for this issue and are preparing to apply it across the affected environment. Affected customers are encouraged to refrain from attempting to edit existing workflows until our fix is deployed.
    Current status: Our investigation has determined that the code issue is within the .net framework. As such, the fix is complex, and we are focused on carefully testing the change to ensure that it doesn’t introduce additional problems. The SharePoint and .net teams are jointly validating the patch, and as soon as the testing is complete, we will begin the deployment process. This issue has top priority within our engineering team, and we are focused on deploying the fix as soon as we can safely do so.
    Scope of impact: Impact is specific to SharePoint 2010 workflows. Any user attempting to edit existing workflows or create new workflows may be affected by this event.
    Next update by: Friday, March 15, 2019, at 8:00 PM UTC
    01.04.2019 20:48:5520https://office365servicecomms-prod.cloudapp.net/api/v1.0/evotec.pl/ServiceComms/PostIncident/Health.IncidentReportDocument(incidentId='SP175429')Sev208.03.2019 00:03:1125.03.2019 17:31:00Advisory12366831Incident
    SharePoint OnlineCustom Solutions and WorkflowsSP175429Unable to edit existing workflows or create new workflowsUsers were unable to edit workflows or create new workflows in SharePoint 2010 using Designer and other protocols.01.04.2019 20:48:5520A post-incident report has been published.01.04.2019 20:48:5520https://office365servicecomms-prod.cloudapp.net/api/v1.0/evotec.pl/ServiceComms/PostIncident/Health.IncidentReportDocument(incidentId='SP175429')Sev208.03.2019 00:03:1125.03.2019 17:31:00Advisory12366831Incident
    SharePoint OnlineCustom Solutions and WorkflowsSP175429Unable to edit existing workflows or create new workflowsUsers were unable to edit workflows or create new workflows in SharePoint 2010 using Designer and other protocols.15.03.2019 19:49:4137Title: Unable to edit existing workflows or create new workflows
    User Impact: Users are unable to edit workflows or create new workflows in SharePoint 2010 using Designer and other protocols.
    More info: Users may receive the error: "Unexpected error on server associating the workflow," and "Errors were found when compiling the workflow. The Workflow files were saved but cannot run."
    As a result of this problem, you may be unable to execute the following tasks: - Activating features that contain out-of-the-box or custom 2010 workflows - Provisioning out-of-the-box or custom site templates that contain 2010 workflows
    Additionally, attempting to edit existing workflows may cause those workflows to become dissociated with their SharePoint list. We've developed a fix for this issue and are preparing to apply it across the affected environment. Affected customers are encouraged to refrain from attempting to edit existing workflows until our fix is deployed.
    Current status: We've sufficiently tested the viability of the .net fix and have begun to prepare the fix for deployment. We estimate that this fix will be fully deployed by Saturday, March 23, 2019.
    In an effort to implement some relief in the environment, we've initiated the deployment of two supplementary changes:
    1). The first change will allow out-of-the-box workflows without any customization to begin working as expected. 2). The second change will allow site collections with out-of-the-box workflows to provision as expected.
    These supplementary fixes should complete their rollout by the middle to end of next week.
    Scope of impact: Impact is specific to SharePoint 2010 workflows. Any user attempting to edit existing workflows or create new workflows may be affected by this event.
    Estimated time to resolve: Based on current deployment progress, we expect this problem to be resolved by Saturday, March 23, 2019.
    Next update by: Monday, March 18, 2019, at 8:00 PM UTC
    01.04.2019 20:48:5520https://office365servicecomms-prod.cloudapp.net/api/v1.0/evotec.pl/ServiceComms/PostIncident/Health.IncidentReportDocument(incidentId='SP175429')Sev208.03.2019 00:03:1125.03.2019 17:31:00Advisory12366831Incident
    SharePoint OnlineCustom Solutions and WorkflowsSP175429Unable to edit existing workflows or create new workflowsUsers were unable to edit workflows or create new workflows in SharePoint 2010 using Designer and other protocols.13.03.2019 18:55:4139Title: Unable to edit existing workflows or create new workflows
    User Impact: Users are unable to edit workflows or create new workflows in SharePoint 2010 using Designer and other protocols.
    More info: Users may receive the error: "Unexpected error on server associating the workflow," and "Errors were found when compiling the workflow. The Workflow files were saved but cannot run."
    As a result of this problem, you may be unable to execute the following tasks: - Activating features that contain out-of-the-box or custom 2010 workflows - Provisioning out-of-the-box or custom site templates that contain 2010 workflows
    Additionally, attempting to edit existing workflows may cause those workflows to become dissociated with their SharePoint list. We've developed a fix for this issue and are preparing to apply it across the affected environment. Affected customers are encouraged to refrain from attempting to edit existing workflows until our fix is deployed.
    Current status: We're continuing to develop several fixes in parallel that are required steps in our mitigation strategy. Our work is progressing at the highest priority, and we'll provide a timeline for service restoration as soon as it becomes available.
    Scope of impact: Impact is specific to SharePoint 2010 workflows. Any user attempting to edit existing workflows or create new workflows may be affected by this event.
    Next update by: Friday, March 15, 2019, at 8:00 PM UTC
    01.04.2019 20:48:5520https://office365servicecomms-prod.cloudapp.net/api/v1.0/evotec.pl/ServiceComms/PostIncident/Health.IncidentReportDocument(incidentId='SP175429')Sev208.03.2019 00:03:1125.03.2019 17:31:00Advisory12366831Incident
    SharePoint OnlineCustom Solutions and WorkflowsSP175429Unable to edit existing workflows or create new workflowsUsers were unable to edit workflows or create new workflows in SharePoint 2010 using Designer and other protocols.11.03.2019 20:08:5241Title: Unable to edit existing workflows or create new workflows
    User Impact: Users are unable to edit workflows or create new workflows in SharePoint 2010 using Designer and other protocols.
    More info: Users may receive the error: "Unexpected error on server associating the workflow," and "Errors were found when compiling the workflow. The Workflow files were saved but cannot run."
    As a result of this problem, you may be unable to execute the following tasks: - Activating features that contain out-of-the-box or custom 2010 workflows - Provisioning out-of-the-box or custom site templates that contain 2010 workflows
    Current status: Our work to develop a mitigation solution is progressing as expected and is being treated at the highest priority. We'll provide a timeline for mitigation as soon as it becomes available.
    Scope of impact: Impact is specific to SharePoint 2010 workflows. Any user attempting to edit existing workflows or create new workflows may be affected by this event.
    Next update by: Wednesday, March 13, 2019, at 8:00 PM UTC
    01.04.2019 20:48:5520https://office365servicecomms-prod.cloudapp.net/api/v1.0/evotec.pl/ServiceComms/PostIncident/Health.IncidentReportDocument(incidentId='SP175429')Sev208.03.2019 00:03:1125.03.2019 17:31:00Advisory12366831Incident
    SharePoint OnlineCustom Solutions and WorkflowsSP175429Unable to edit existing workflows or create new workflowsUsers were unable to edit workflows or create new workflows in SharePoint 2010 using Designer and other protocols.18.03.2019 18:27:4634Title: Unable to edit existing workflows or create new workflows
    User Impact: Users are unable to edit workflows or create new workflows in SharePoint 2010 using Designer and other protocols.
    More info: Users may receive the error: "Unexpected error on server associating the workflow," and "Errors were found when compiling the workflow. The Workflow files were saved but cannot run."
    As a result of this problem, you may be unable to execute the following tasks: - Activating features that contain out-of-the-box or custom 2010 workflows - Provisioning out-of-the-box or custom site templates that contain 2010 workflows
    Additionally, attempting to edit existing workflows may cause those workflows to become dissociated with their SharePoint list. We've developed a fix for this issue and are preparing to apply it across the affected environment. Affected customers are encouraged to refrain from attempting to edit existing workflows until our fix is deployed.
    Current status: We successfully deployed the fix to a test environment and have validated that our solution is effective. We're proceeding with deployment to the affected environment and are on track to complete this process by Saturday, March 23, 2019.
    Scope of impact: Impact is specific to SharePoint 2010 workflows. Any user attempting to edit existing workflows or create new workflows may be affected by this event.
    Estimated time to resolve: Based on current deployment progress, we expect this problem to be resolved by Saturday, March 23, 2019.
    Next update by: Wednesday, March 20, 2019, at 8:00 PM UTC
    01.04.2019 20:48:5520https://office365servicecomms-prod.cloudapp.net/api/v1.0/evotec.pl/ServiceComms/PostIncident/Health.IncidentReportDocument(incidentId='SP175429')Sev208.03.2019 00:03:1125.03.2019 17:31:00Advisory12366831Incident
    SharePoint OnlineCustom Solutions and WorkflowsSP175429Unable to edit existing workflows or create new workflowsUsers were unable to edit workflows or create new workflows in SharePoint 2010 using Designer and other protocols.25.03.2019 01:28:1828Title: Unable to edit existing workflows or create new workflows
    User Impact: Users are unable to edit workflows or create new workflows in SharePoint 2010 using Designer and other protocols.
    More info: Users may receive the error: "Unexpected error on server associating the workflow," and "Errors were found when compiling the workflow. The Workflow files were saved but cannot run."
    As a result of this problem, you may be unable to execute the following tasks: - Activating features that contain out-of-the-box or custom 2010 workflows - Provisioning out-of-the-box or custom site templates that contain 2010 workflows
    Once the fix reaches your environment, you will need to republish any workflows you may have attempted to publish during this event, and any attempts to execute the tasks listed above that failed will need to be re-executed.
    Additionally, attempting to edit existing workflows may cause those workflows to become dissociated with their SharePoint list. We've developed a fix for this issue and are preparing to apply it across the affected environment. Affected customers are encouraged to refrain from attempting to edit existing workflows until our fix is deployed.
    Current status: We have validated that the deployment is approximately 96 percent complete. Our engineers continue to closely monitor the environment as the deployment progresses to ensure that it completes as expected.
    Scope of impact: Impact is specific to SharePoint 2010 workflows. Any user attempting to edit existing workflows or create new workflows may be affected by this event.
    Estimated time to resolve: The deployment continues to progress, and we anticipate that this issue is resolved for the majority of customers. We continue to work to ensure the build completes across the entire infrastructure. We currently anticipate that the deployment should complete by Tuesday, March 26, 2019 as the fix propagates through the remaining systems. We are actively monitoring the deployment and working to ensure the service is functioning as expected.
    Next update by: Tuesday, March 26, 2019, at 2:00 AM UTC
    01.04.2019 20:48:5520https://office365servicecomms-prod.cloudapp.net/api/v1.0/evotec.pl/ServiceComms/PostIncident/Health.IncidentReportDocument(incidentId='SP175429')Sev208.03.2019 00:03:1125.03.2019 17:31:00Advisory12366831Incident
    SharePoint OnlineCustom Solutions and WorkflowsSP175429Unable to edit existing workflows or create new workflowsUsers were unable to edit workflows or create new workflows in SharePoint 2010 using Designer and other protocols.08.03.2019 00:16:1245Title: Unable to edit existing workflows or create new workflows
    User Impact: Users are unable to edit existing workflows or create new workflows.
    Current status: We're investigating an issue in which users are unable to edit existing workflows or create new workflows. We've identified a probable solution for the problem and are working to establish a restoration timeline.
    Scope of impact: Impact is specific to 2010 workflows. Any user attempting to edit existing workflows or create new workflows may be affected by this event.
    Next update by: Friday, March 8, 2019, at 6:00 AM UTC
    01.04.2019 20:48:5520https://office365servicecomms-prod.cloudapp.net/api/v1.0/evotec.pl/ServiceComms/PostIncident/Health.IncidentReportDocument(incidentId='SP175429')Sev208.03.2019 00:03:1125.03.2019 17:31:00Advisory12366831Incident
    Yammer EnterpriseYammer ComponentsYA176892Thumbnails issueUsers may have been unable to view profile picture thumbnails.01.04.2019 16:32:2921Title: Thumbnails issue
    User Impact: Users may be unable to view profile picture thumbnails.
    Current status: We're investigating a potential issue with thumbnails. We'll provide an update within 30 minutes.
    Scope of impact: Impact is specific to a subset of users who are served through the affected infrastructure.
    01.04.2019 17:00:0320Sev201.04.2019 14:42:0001.04.2019 16:30:00Advisory4002326Incident
    Yammer EnterpriseYammer ComponentsYA176892Thumbnails issueUsers may have been unable to view profile picture thumbnails.01.04.2019 17:00:0320Title: Thumbnails issue
    User Impact: Users may have been unable to view profile picture thumbnails.
    Final status: While we were in the process of analyzing system logs to isolate the source of the problem, system monitoring indicated that the service had returned to normal health. We've confirmed that the problem is no longer occurring, and we'll continue to monitor the service to ensure that the problem does not happen again.
    Scope of impact: Impact was specific to a subset of users who were served through the affected infrastructure.
    Start time: Monday, April 1, 2019, at 12:42 PM UTC
    End time: Monday, April 1, 2019, at 2:30 PM UTC
    This is the final update for the event.
    01.04.2019 17:00:0320Sev201.04.2019 14:42:0001.04.2019 16:30:00Advisory4002326Incident
    Mobile Device Management for Office 365Mobile Device ManagementMD176864New device enrolment issueUsers may be unable to enrol new devices.01.04.2019 11:50:0921Title: New device enrolment issue
    User Impact: User may be unable to enrol new devices.
    Current status: We're analyzing diagnostic data to isolate the source of the issue.
    Scope of impact: Impact is specific to a subset of users who are served through the affected infrastructure.
    Next update by: Monday, April 1, 2019, at 11:30 AM UTC
    01.04.2019 14:44:2021Sev101.04.2019 11:47:1901.04.2019 14:44:15Advisory126840Incident
    Mobile Device Management for Office 365Mobile Device ManagementMD176864New device enrolment issueUsers may be unable to enrol new devices.01.04.2019 13:25:2421Title: New device enrolment issue
    User Impact: User may be unable to enrol new devices.
    Current status: We're reproducing the issue to gather and review error trace logs to determine the next troubleshooting steps.
    Scope of impact: Impact is specific to a subset of users who are served through the affected infrastructure.
    Start time: Monday, April 1, 2019, at 7:55 AM UTC
    Next update by: Monday, April 1, 2019, at 1:30 PM UTC
    01.04.2019 14:44:2021Sev101.04.2019 11:47:1901.04.2019 14:44:15Advisory126840Incident
    Mobile Device Management for Office 365Mobile Device ManagementMD176864New device enrolment issueUsers may be unable to enrol new devices.01.04.2019 14:03:5021Title: New device enrolment issue
    User Impact: Users may be unable to enrol new devices.
    More info: Additionally, users may be unable to enrol new applications and admins may be unable to run Mobile Device Management (MDM) reporting.
    Current status: We've identified that admin reporting for the MDM service may also be impacted. We're continuing to review error trace logs to isolate the source of the issue.
    Scope of impact: Impact is specific to a subset of users who are served through the affected infrastructure.
    Start time: Monday, April 1, 2019, at 7:55 AM UTC
    Next update by: Monday, April 1, 2019, at 1:30 PM UTC
    01.04.2019 14:44:2021Sev101.04.2019 11:47:1901.04.2019 14:44:15Advisory126840Incident
    Mobile Device Management for Office 365Mobile Device ManagementMD176864New device enrolment issueUsers may be unable to enrol new devices.01.04.2019 14:44:2021Title: New device enrolment issue
    User Impact: Users may be unable to enrol new devices.
    Final status: The investigation is complete and we've determined the service is healthy. A service incident did not actually occur.
    01.04.2019 14:44:2021Sev101.04.2019 11:47:1901.04.2019 14:44:15Advisory126840Incident
    Skype for BusinessAudio and VideoLY176860Can't make callsUsers may be unable to make calls from the Skype for Business service.01.04.2019 10:03:2021Title: Can't make calls
    User Impact: Users may be unable to make calls from the Skype for Business service.
    More info: Users may also be experiencing issues scheduling and modifying Skype for Business meetings.
    Current status: We're investigating a potential issue with the Skype for Business service and are reviewing system logs to determine the source of the issue.
    Scope of impact: Impact is specific to a subset of users who are served through the affected infrastructure.
    Next update by: Monday, April 1, 2019, at 9:30 AM UTC
    01.04.2019 14:32:2821Sev201.04.2019 08:30:0001.04.2019 13:00:00Incident2902160Incident
    Skype for BusinessAudio and VideoLY176860Can't make callsUsers may be unable to make calls from the Skype for Business service.01.04.2019 12:23:1921Title: Can't make calls
    User Impact: Users may be unable to make calls from the Skype for Business service.
    More info: Users may also be experiencing issues scheduling and modifying Skype for Business meetings.
    Current status: We're continuing our analysis to determine the cause of the latency. As a short term mitigation, we've routed traffic through alternate regional infrastructure, which has reduced impact. We're monitoring the service while we develop a long term solution to fix the issue.
    Scope of impact: Impact is specific to a subset of users who are served through the affected infrastructure.
    Start time: Monday, April 1, 2019, at 6:30 AM UTC
    Next update by: Monday, April 1, 2019, at 12:30 PM UTC
    01.04.2019 14:32:2821Sev201.04.2019 08:30:0001.04.2019 13:00:00Incident2902160Incident
    Skype for BusinessAudio and VideoLY176860Can't make callsUsers may be unable to make calls from the Skype for Business service.01.04.2019 14:32:2821Title: Can't make calls
    User Impact: Users may be unable to make calls from the Skype for Business service.
    More info: Users may have also been experiencing issues scheduling and modifying Skype for Business meetings.
    Final status: We increased the user request connections to remediate impact in the long term. In parallel, we monitored the service for an extended period of time to confirm that the service is healthy and issue is resolved.
    Scope of impact: Impact was specific to a subset of users who were served through the affected infrastructure.
    Start time: Monday, April 1, 2019, at 6:30 AM UTC
    End time: Monday, April 1, 2019, at 11:00 AM UTC
    Preliminary root cause: An increase in latency between internal services caused user requests to queue impacting calls and meeting scheduling and monitoring.
    Next steps: - We're reviewing the data from the internal services on the affected systems to identify the source of the latency and to help prevent this problem from happening again.
    This is the final update for the event.
    01.04.2019 14:32:2821Sev201.04.2019 08:30:0001.04.2019 13:00:00Incident2902160Incident
    Skype for BusinessAudio and VideoLY176860Can't make callsUsers may be unable to make calls from the Skype for Business service.01.04.2019 11:32:3121Title: Can't make calls
    User Impact: Users may be unable to make calls from the Skype for Business service.
    More info: Users may also be experiencing issues scheduling and modifying Skype for Business meetings.
    Current status: While reviewing system logs and user calls we discovered latency between internal services. We've rerouted traffic to alternate infrastructure, however, this did not resolve the latency issue. We're reviewing diagnostic data to determine the cause of the latency.
    Scope of impact: Impact is specific to a subset of users who are served through the affected infrastructure.
    Start time: Monday, April 1, 2019, at 6:30 AM UTC
    Next update by: Monday, April 1, 2019, at 10:30 AM UTC
    01.04.2019 14:32:2821Sev201.04.2019 08:30:0001.04.2019 13:00:00Incident2902160Incident
    SharePoint OnlineSharePoint FeaturesSP176698Unable to upload documents with legacy APIsUsers may be unable to upload documents via legacy APIs within SharePoint Online.28.03.2019 21:10:5924Title: Unable to upload documents with legacy APIs
    User Impact: Users may be unable to upload documents via legacy APIs within SharePoint Online.
    Current status: We've identified an issue in which users may be unable to upload documents via legacy APIs within SharePoint Online. We're gathering log data to further troubleshoot this issue and determine the underlying source of the problem.
    Scope of impact: This issue may potentially affect any of your users if they are attempting to upload documents via legacy APIs within SharePoint Online.
    Start time: Thursday, March 28, 2019, at 8:00 PM UTC
    Next update by: Thursday, March 28, 2019, at 11:00 PM UTC
    28.03.2019 21:31:2524Sev228.03.2019 21:10:2028.03.2019 21:31:17Advisory12379174Incident
    SharePoint OnlineSharePoint FeaturesSP176698Unable to upload documents with legacy APIsUsers may be unable to upload documents via legacy APIs within SharePoint Online.28.03.2019 21:31:2524Title: Unable to upload documents with legacy APIs
    User Impact: Users may be unable to upload documents via legacy APIs within SharePoint Online.
    Final status: The investigation is complete and we've determined the service is healthy. A service incident did not actually occur.
    28.03.2019 21:31:2524Sev228.03.2019 21:10:2028.03.2019 21:31:17Advisory12379174Incident
    Skype for BusinessSign-InLY176632Can't sign inUsers may have been unable to sign in to Skype for Business.28.03.2019 01:51:3225Title: Can't sign in
    User Impact: Users may be unable to sign in to Skype for Business.
    Current status: We're analyzing system logs to determine the source of the issue.
    Scope of impact: Any user may be unable to sign in to Skype for Business.
    Next update by: Thursday, March 28, 2019, at 3:00 AM UTC
    28.03.2019 02:11:3625Sev228.03.2019 00:46:0028.03.2019 01:15:00Incident8734883Incident
    Skype for BusinessSign-InLY176632Can't sign inUsers may have been unable to sign in to Skype for Business.28.03.2019 01:31:4225Title: Can't sign in
    User Impact: Users may be unable to sign in to Skype for Business.
    Current status: We're investigating a potential issue and checking for impact to your organization. We'll provide an update within 30 minutes.
    28.03.2019 02:11:3625Sev228.03.2019 00:46:0028.03.2019 01:15:00Incident8734883Incident
    Skype for BusinessSign-InLY176632Can't sign inUsers may have been unable to sign in to Skype for Business.28.03.2019 02:11:3625Title: Can't sign in
    User Impact: Users may have been unable to sign in to Skype for Business.
    Final status: We've determined that a recent change to the internal Skype for Business (SFB) name resolution infrastructure inadvertently resulted in users being unable to log in. We've reverted culprit change, which resolved the issue.
    Scope of impact: Any user may have been unable to sign in to Skype for Business.
    Start time: Wednesday, March 27, 2019, at 11:46 PM UTC
    End time: Thursday, March 28, 2019, at 12:15 AM UTC
    Preliminary root cause: A recent change to the internal Skype for Business (SFB) name resolution infrastructure inadvertently resulted in impact.
    Next steps: We're reviewing our validation and deployment procedures to better identify similar issues during our development and testing cycles.
    This is the final update for the event.
    28.03.2019 02:11:3625Sev228.03.2019 00:46:0028.03.2019 01:15:00Incident8734883Incident
    Office 365 PortalAdministrationMO176326Delays in receiving invoices for Office subscriptionsAdmins may have experienced a delay in receiving new invoices for Office subscriptions.25.03.2019 01:27:2728Title: Delays in receiving invoices for Office subscriptions
    User Impact: Admins may experience a delay in receiving new invoices for Office subscriptions.
    More info: Some invoices that were expected to be generated as far back as March 15, 2019 may be affected.
    Current status: The invoice generation is continuing to make progress and is expected to take some more time. We'll continue monitoring to ensure the backlog processes smoothly.
    Scope of impact: The issue could affect any of your admins expecting Office subscription invoices.
    Start time: Friday, March 15, 2019, at 12:00 PM UTC
    Preliminary root cause: A portion of infrastructure that facilitates Office subscription invoice generation is not processing requests as efficiently as expected, leading to delays in invoice generation.
    Next update by: Tuesday, March 26, 2019, at 1:00 AM UTC
    27.03.2019 00:18:0126Sev215.03.2019 13:00:0026.03.2019 22:00:00Advisory20951284Incident
    Office 365 PortalAdministrationMO176326Delays in receiving invoices for Office subscriptionsAdmins may have experienced a delay in receiving new invoices for Office subscriptions.26.03.2019 01:01:2227Title: Delays in receiving invoices for Office subscriptions
    User Impact: Admins may experience a delay in receiving new invoices for Office subscriptions.
    More info: Some invoices that were expected to be generated as far back as March 15, 2019 may be affected.
    Current status: We're continuing to monitor the backlog of invoices processing and can see that they are being reduced daily. We expect the remainder of the backlog to finish processing by the end of the week.
    Scope of impact: The issue could affect any of your admins expecting Office subscription invoices.
    Start time: Friday, March 15, 2019, at 12:00 PM UTC
    Preliminary root cause: A portion of infrastructure that facilitates Office subscription invoice generation is not processing requests as efficiently as expected, leading to delays in invoice generation.
    Next update by: Saturday, March 30, 2019, at 1:00 AM UTC
    27.03.2019 00:18:0126Sev215.03.2019 13:00:0026.03.2019 22:00:00Advisory20951284Incident
    Office 365 PortalAdministrationMO176326Delays in receiving invoices for Office subscriptionsAdmins may have experienced a delay in receiving new invoices for Office subscriptions.27.03.2019 00:18:0126Title: Delays in receiving invoices for Office subscriptions
    User Impact: Admins may have experienced a delay in receiving new invoices for Office subscriptions.
    More info: Some invoices that were expected to be generated as far back as March 15, 2019 may have been affected.
    Final status: Our monitoring indicates that the invoices have been successfully processed quicker than initially expected. We've also confirmed that the issue has been successfully resolved and admins should see timely invoice generation.
    Scope of impact: The issue could affect any of your admins expecting Office subscription invoices.
    Start time: Friday, March 15, 2019, at 12:00 PM UTC
    End time: Tuesday, March 26, 2019, at 9:00 PM UTC
    Preliminary root cause: A portion of infrastructure that facilitates Office subscription invoice generation was not processing requests as efficiently as expected, leading to delays in invoice generation.
    Next steps: - We're reviewing our Office subscription invoice subscription infrastructure to determine why this occurred and how to prevent similar issues from happening in the future.
    This is the final update for the event.
    27.03.2019 00:18:0126Sev215.03.2019 13:00:0026.03.2019 22:00:00Advisory20951284Incident
    Office 365 PortalAdministrationMO176326Delays in receiving invoices for Office subscriptionsAdmins may have experienced a delay in receiving new invoices for Office subscriptions.24.03.2019 00:09:2129Title: Delays in receiving invoices for Office subscriptions
    User Impact: Admins may experience a delay in receiving new invoices for Office subscriptions.
    More info: Some invoices that were expected to be generated as far back as March 15, 2019 may be affected.
    Current status: We're continuing to monitor the invoice generation process and identifying methods to expedite the processing.
    Scope of impact: The issue could affect any of your admins expecting Office subscription invoices.
    Start time: Friday, March 15, 2019, at 12:00 PM UTC
    Preliminary root cause: A portion of infrastructure that facilitates Office subscription invoice generation is not processing requests as efficiently as expected, leading to delays in invoice generation.
    Next update by: Monday, March 25, 2019, at 1:00 AM UTC
    27.03.2019 00:18:0126Sev215.03.2019 13:00:0026.03.2019 22:00:00Advisory20951284Incident
    Office 365 PortalAdministrationMO176326Delays in receiving invoices for Office subscriptionsAdmins may have experienced a delay in receiving new invoices for Office subscriptions.22.03.2019 23:52:1530Title: Delays in receiving invoices for Office subscriptions
    User Impact: Admins may experience a delay in receiving new invoices for Office subscriptions.
    More info: Some invoices that were expected to be generated as far back as March 15, 2019 may be affected.
    Current status: We've determined that a portion of infrastructure that facilitates Office subscription invoice generation is not processing requests as efficiently as expected. We're working to identify solutions for expediting the current backlog of invoices that this has created.
    Scope of impact: The issue could affect any of your admins expecting Office subscription invoices.
    Start time: Friday, March 15, 2019, at 12:00 PM UTC
    Preliminary root cause: A portion of infrastructure that facilitates Office subscription invoice generation is not processing requests as efficiently as expected, leading to delays in invoice generation.
    Next update by: Sunday, March 24, 2019, at 1:00 AM UTC
    27.03.2019 00:18:0126Sev215.03.2019 13:00:0026.03.2019 22:00:00Advisory20951284Incident
    Skype for BusinessOnline MeetingsLY175793Can't create Skype for Business meetingsUsers are unable to create Skype for Business meetings using Outlook on the web.25.03.2019 20:57:4627Title: Can't create Skype for Business meetings
    User Impact: Users are unable to create Skype for Business meetings using Outlook on the web.
    More info: As a workaround, users can create Skype for Business meetings on the Outlook client and Microsoft Teams.
    Current status: We've confirmed the fix has been fully deployed. We're continuing to monitor the environment for errors to confirm that impact is no longer occurring.
    Scope of impact: Impact is specific to any user attempting to create Skype for Business meetings using Outlook on the web.
    Start time: Monday, March 11, 2019, at 5:50 PM UTC
    Preliminary root cause: A recent change to Outlook on the web is unexpectedly causing impact for Skype for Business meetings.
    Next update by: Tuesday, March 26, 2019, at 8:00 PM UTC
    26.03.2019 01:08:1027Sev211.03.2019 18:50:0025.03.2019 23:34:00Advisory8507806Incident
    Skype for BusinessOnline MeetingsLY175793Can't create Skype for Business meetingsUsers are unable to create Skype for Business meetings using Outlook on the web.26.03.2019 01:02:5927Title: Can't create Skype for Business meetings
    User Impact: Users are unable to create Skype for Business meetings using Outlook on the web.
    More info: As a workaround, users could create Skype for Business meetings on the Outlook client and Microsoft Teams.
    Final status: We've verified via monitoring that the impacted environments have returned to normal levels
    Scope of impact: Impact was specific to any user attempting to create Skype for Business meetings using Outlook on the web.
    Start time: Monday, March 11, 2019, at 5:50 PM UTC
    End time: Monday, March 25, 2019, at 10:34 PM UTC
    Preliminary root cause: A recent change to Outlook on the web was unexpectedly causing impact for Skype for Business meetings.
    This is the final update for the event.
    26.03.2019 01:08:1027Sev211.03.2019 18:50:0025.03.2019 23:34:00Advisory8507806Incident
    Skype for BusinessOnline MeetingsLY175793Can't create Skype for Business meetingsUsers are unable to create Skype for Business meetings using Outlook on the web.19.03.2019 19:15:5633Title: Can't create Skype for Business meetings
    User Impact: Users are unable to create Skype for Business meetings using Outlook on the web.
    More info: As a workaround, users can create Skype for Business meetings on the Outlook client and Microsoft Teams.
    Current status: We've confirmed that the fix has been deployed to 50 percent of the affected environment, and based on the current progress, we anticipate that some users may begin to see impact relief.
    Scope of impact: Impact is specific to any user attempting to create Skype for Business meetings using Outlook on the web.
    Start time: Monday, March 11, 2019, at 5:50 PM UTC
    Estimated time to resolve: We anticipate completion of the fix deployment by Monday, March 25, 2019.
    Preliminary root cause: A recent change to Outlook on the web is unexpectedly causing impact for Skype for Business meetings.
    Next update by: Monday, March 25, 2019, at 8:00 PM UTC
    26.03.2019 01:08:1027Sev211.03.2019 18:50:0025.03.2019 23:34:00Advisory8507806Incident
    Skype for BusinessOnline MeetingsLY175793Can't create Skype for Business meetingsUsers are unable to create Skype for Business meetings using Outlook on the web.15.03.2019 01:57:5538Title: Can't create Skype for Business meetings
    User Impact: Users are unable to create Skype for Business meetings using Outlook on the web.
    More info: As a workaround, users can create Skype for Business meetings on the Outlook client and Microsoft Teams.
    Current status: After further review, we determined that the impact was due to a recent change for Outlook on the web. We're working to revert the change which we expect will remediate the impact.
    Scope of impact: Impact is specific to any user attempting to create Skype for Business meetings using Outlook on the web.
    Start time: Monday, March 11, 2019, at 5:50 PM UTC
    Preliminary root cause: A recent change to Outlook on the web is unexpectedly causing impact for Skype for Business meetings.
    Next update by: Saturday, March 16, 2019, at 1:00 AM UTC
    26.03.2019 01:08:1027Sev211.03.2019 18:50:0025.03.2019 23:34:00Advisory8507806Incident
    Skype for BusinessOnline MeetingsLY175793Can't create Skype for Business meetingsUsers are unable to create Skype for Business meetings using Outlook on the web.16.03.2019 00:26:0437Title: Can't create Skype for Business meetings
    User Impact: Users are unable to create Skype for Business meetings using Outlook on the web.
    More info: As a workaround, users can create Skype for Business meetings on the Outlook client and Microsoft Teams.
    Current status: We've initiated the process to revert the change throughout the affected environment and are actively monitoring its progress. As a result of the complexity of this issue, we're unable to identify a time to completion or percentage at this time.
    Scope of impact: Impact is specific to any user attempting to create Skype for Business meetings using Outlook on the web.
    Start time: Monday, March 11, 2019, at 5:50 PM UTC
    Preliminary root cause: A recent change to Outlook on the web is unexpectedly causing impact for Skype for Business meetings.
    Next update by: Tuesday, March 19, 2019, at 8:00 PM UTC
    26.03.2019 01:08:1027Sev211.03.2019 18:50:0025.03.2019 23:34:00Advisory8507806Incident
    Skype for BusinessOnline MeetingsLY175793Can't create Skype for Business meetingsUsers are unable to create Skype for Business meetings using Outlook on the web.14.03.2019 14:49:5839Title: Can't create Skype for Business meetings
    User Impact: Users are unable to create Skype for Business meetings using Outlook on the web.
    More info: As a workaround, users can create Skype for Business meetings on the Outlook client and Microsoft Teams.
    Current status: We're analyzing Outlook on the web infrastructure logs to isolate the source of the issue.
    Scope of impact: Impact is specific to any user attempting to create Skype for Business meetings using Outlook on the web.
    Next update by: Thursday, March 14, 2019, at 4:00 PM UTC
    26.03.2019 01:08:1027Sev211.03.2019 18:50:0025.03.2019 23:34:00Advisory8507806Incident
    Skype for BusinessOnline MeetingsLY175793Can't create Skype for Business meetingsUsers are unable to create Skype for Business meetings using Outlook on the web.14.03.2019 12:56:1339Title: Can't create Skype for Business meetings
    User Impact: Users are unable to create Skype for Business meetings using Outlook on the web.
    More info: As a workaround, users can create Skype for Business meetings on the Outlook client and Microsoft Teams.
    Current status: We're reviewing diagnostic data to determine the next troubleshooting steps.
    Scope of impact: Impact is specific to any user attempting to create Skype for Business meetings using Outlook on the web.
    Next update by: Thursday, March 14, 2019, at 2:00 PM UTC
    26.03.2019 01:08:1027Sev211.03.2019 18:50:0025.03.2019 23:34:00Advisory8507806Incident
    Skype for BusinessOnline MeetingsLY175793Can't create Skype for Business meetingsUsers are unable to create Skype for Business meetings using Outlook on the web.14.03.2019 15:43:2539Title: Can't create Skype for Business meetings
    User Impact: Users are unable to create Skype for Business meetings using Outlook on the web.
    More info: As a workaround, users can create Skype for Business meetings on the Outlook client and Microsoft Teams.
    Current status: We've reproduced this issue in one of our testing environments and have developed a fix, which we are testing in a test environment to confirm it remediates impact.
    Scope of impact: Impact is specific to any user attempting to create Skype for Business meetings using Outlook on the web.
    Start time: Monday, March 11, 2019, at 5:50 PM UTC
    Next update by: Friday, March 15, 2019, at 1:00 AM UTC
    26.03.2019 01:08:1027Sev211.03.2019 18:50:0025.03.2019 23:34:00Advisory8507806Incident
    Exchange OnlineManagement and ProvisioningEX176276Delays in synchronization requestsAdmins may have experienced synchronization delays in multiple scenarios.22.03.2019 10:14:5131Title: Delays in provisioning
    User Impact: Admins may experience a delay when provisioning mailboxes.
    Current status: We're analyzing support case details to identify steps to remediate impact.
    Scope of impact: This issue may potentially affect any of your admins.
    Next update by: Friday, March 22, 2019, at 12:00 PM UTC
    23.03.2019 16:22:5530Sev221.03.2019 15:09:0023.03.2019 12:00:00Advisory14563700Incident
    Exchange OnlineManagement and ProvisioningEX176276Delays in synchronization requestsAdmins may have experienced synchronization delays in multiple scenarios.22.03.2019 09:57:5231Title: Delays in provisioning
    User Impact: Admins may experience a delay when provisioning mailboxes.
    We're investigating a potential mailbox provisioning issue and checking for impact to your organization. We'll provide an update within 30 minutes.
    23.03.2019 16:22:5530Sev221.03.2019 15:09:0023.03.2019 12:00:00Advisory14563700Incident
    Exchange OnlineManagement and ProvisioningEX176276Delays in synchronization requestsAdmins may have experienced synchronization delays in multiple scenarios.22.03.2019 12:56:4231Title: Delays in provisioning
    User Impact: Admins may experience a delay when provisioning mailboxes.
    Current status: We've determined that a recent change a subset of authentication infrastructure caused a problem with the replication service to Active Directory (AD). This has delayed the processing of the migration requests. We're deploying a fix to the affected infrastructure to remediate impact.
    Scope of impact: This issue may potentially affect any of your admins.
    Preliminary root cause: A recent change a subset of authentication infrastructure caused a problem with the replication service to Active Directory (AD).
    Next update by: Friday, March 22, 2019, at 2:00 PM UTC
    23.03.2019 16:22:5530Sev221.03.2019 15:09:0023.03.2019 12:00:00Advisory14563700Incident
    Exchange OnlineManagement and ProvisioningEX176276Delays in synchronization requestsAdmins may have experienced synchronization delays in multiple scenarios.22.03.2019 20:22:1130Title: Delays in synchronization requests
    User Impact: Admins may experience synchronization delays in multiple scenarios.
    More info: Impacted scenarios include removing licences, provisioning of mailboxes, provisioning of tenants and making user configuration changes.
    Current status: The queue backlog is processing at the expected pace as we continue to monitor.
    Scope of impact: This issue may potentially affect any of your admins attempting to perform the aforementioned actions.
    Start time: Friday, March 22, 2019, at 2:30 AM UTC
    Estimated time to resolve: We anticipate resolution by Saturday, March 23, 2019, at 4:00 AM UTC.
    Preliminary root cause: A recent update to components that facilitate authentication caused a problem with replication to Active Directory (AD).
    Next update by: Saturday, March 23, 2019, at 6:00 AM UTC
    23.03.2019 16:22:5530Sev221.03.2019 15:09:0023.03.2019 12:00:00Advisory14563700Incident
    Exchange OnlineManagement and ProvisioningEX176276Delays in synchronization requestsAdmins may have experienced synchronization delays in multiple scenarios.22.03.2019 16:34:3331Title: Delays in synchronization requests
    User Impact: Admins may experience synchronization delays in multiple scenarios.
    More info: Impacted scenarios include removing licences, provisioning of mailboxes, provisioning of tenants and making user configuration changes.
    Current status: We've successfully applied a fix across the affected infrastructure; however, a backlog of requests was created during the event and we're now monitoring the queue as it processes.
    Scope of impact: This issue may potentially affect any of your admins attempting to perform the aforementioned actions.
    Start time: Friday, March 22, 2019, at 2:30 AM UTC
    Estimated time to resolve: Within the next three to six hours.
    Preliminary root cause: A recent update to components that facilitate authentication caused a problem with replication to Active Directory (AD).
    Next update by: Friday, March 22, 2019, at 9:00 PM UTC
    23.03.2019 16:22:5530Sev221.03.2019 15:09:0023.03.2019 12:00:00Advisory14563700Incident
    Exchange OnlineManagement and ProvisioningEX176276Delays in synchronization requestsAdmins may have experienced synchronization delays in multiple scenarios.23.03.2019 05:09:2730Title: Delays in synchronization requests
    User Impact: Admins may experience synchronization delays in multiple scenarios.
    More info: Impacted scenarios include removing licences, provisioning of mailboxes, provisioning of tenants and making user configuration changes.
    Current status: We're continuing to monitor the queue backlog, as it is progressing as expected.
    Scope of impact: This issue may potentially affect any of your admins attempting to perform the aforementioned actions.
    Start time: Friday, March 22, 2019, at 2:30 AM UTC
    Preliminary root cause: A recent update to components that facilitate authentication caused a problem with replication to Active Directory (AD).
    Next update by: Saturday, March 23, 2019, at 5:00 PM UTC
    23.03.2019 16:22:5530Sev221.03.2019 15:09:0023.03.2019 12:00:00Advisory14563700Incident
    Exchange OnlineManagement and ProvisioningEX176276Delays in synchronization requestsAdmins may have experienced synchronization delays in multiple scenarios.22.03.2019 15:01:1831Title: Delays in synchronization requests
    User Impact: Admins may experience delays in synchronization requests in multiple scenarios.
    More info: Impacted scenarios include, admins and removing licences, provisioning of mailboxes, provisioning of tenants and admins making user configuration changes.
    Current status: Further investigation has determined that several AD synchronizations are impacted. We're determining the scope of the update which has caused the impact and are deploying a fix to the affected infrastructure.
    Scope of impact: This issue may potentially affect any of your admins attempting to perform the aforementioned actions.
    Preliminary root cause: A recent change to the authentication infrastructure caused a problem with the replication service to Active Directory (AD).
    Next update by: Friday, March 22, 2019, at 4:00 PM UTC
    23.03.2019 16:22:5530Sev221.03.2019 15:09:0023.03.2019 12:00:00Advisory14563700Incident
    Exchange OnlineManagement and ProvisioningEX176276Delays in synchronization requestsAdmins may have experienced synchronization delays in multiple scenarios.23.03.2019 16:22:5530Title: Delays in synchronization requests
    User Impact: Admins may have experienced synchronization delays in multiple scenarios.
    More info: Impacted scenarios included removing licences, provisioning of mailboxes, provisioning of tenants and making user configuration changes.
    Final status: We've confirmed that the queue has processed and that the issue is resolved.
    Scope of impact: This issue may have potentially affected any of your admins attempting to perform the aforementioned actions.
    Start time: Thursday, March 21, 2019, at 2:09 PM UTC
    End time: Saturday, March 23, 2019, at 11:00 AM UTC
    Preliminary root cause: A recent update to components that facilitate authentication caused a problem with replication to Active Directory (AD).
    Next steps: - We're reviewing our update procedures to better understand why the AD replication issue wasn't detected during our testing and to prevent similar issues in the future.
    This is the final update for the event.
    23.03.2019 16:22:5530Sev221.03.2019 15:09:0023.03.2019 12:00:00Advisory14563700Incident
    ServiceFeatureIDTitleImpactDescriptionPublishedTimePublishedDaysAgoMessageLastUpdatedTimeLastUpdatedDaysAgoUserFunctionalImpactPostIncidentDocumentUrlSeverityStartTimeEndTimeClassificationAffectedTenantCountAffectedUserCountMessageType
    ServiceStatusPublishedTimePublishedDaysAgoTitleUserImpactMoreInfoCurrentStatusScopeOfImpactStartTimePreliminaryRootCauseNextUpdateByFinalStatusOther
    Exchange OnlineRestoring service21.04.2019 20:30:040Can't view message tracesAdmins may be unable to view message trace results in the Exchange admin center (EAC) or PowerShell.While we work to confirm that this issue has been resolved, admins can use the extended message trace option (also known as a historical message trace) as an alternative method. This provides full trace details in a downloadable CSV file format, and is not impacted by this incident.We've verified that the message trace backlog we had identified within our service has been processed, and we're requesting admins that had reported this problem confirm the issue is fully resolved.Impact is specific to admins in your organization attempting to view message trace results in the Exchange admin center (EAC) or PowerShell.15.04.2019 17:00:00A problem occurred on a portion of infrastructure that generates message trace data, which caused a message trace backlog.22.04.2019 20:00:00
    Exchange OnlineRestoring service19.04.2019 20:25:522Can't view message tracesAdmins may be unable to view message trace results in the Exchange admin center (EAC) or PowerShell.While we work to resolve the issue with real time message trace, admins can use the extended message trace option (also known as a historical message trace) as an alternative method. This provides full trace details in a downloadable CSV file format, and is not impacted by this incident.We're continuing to monitor the progress of the backlog as it processes. We suspect this will take some additional time to reach mitigation.Impact is specific to admins in your organization attempting to view message trace results in the Exchange admin center (EAC) or PowerShell.15.04.2019 17:00:0021.04.2019 20:00:00
    Exchange OnlineRestoring service18.04.2019 21:16:483Can't view message tracesAdmins may be unable to view message trace results in the Exchange admin center (EAC) or PowerShell.While we work to resolve the issue with real time message trace, admins can use the extended message trace option (also known as a historical message trace) as an alternative method. This provides full trace details in a downloadable CSV file format, and is not impacted by this incident.We've determined that a temporary problem occurred on a portion of infrastructure that generates message trace data, which created a message trace backlog. The backlog of messages traces are processing and we're monitoring the process to ensure it completes as expected.Impact is specific to admins in your organization attempting to view message trace results in the Exchange admin center (EAC) or PowerShell.15.04.2019 17:00:00A problem occurred on a portion of infrastructure that generates message trace data, which caused a message trace backlog.19.04.2019 19:00:00
    Skype for BusinessService degradation18.04.2019 16:47:354Can't create Skype for Business meetings for Outlook eventsUsers may be unable to create Skype for Business meetings for Outlook events through Outlook on the web.Affected users click on the "Create Skype for Business meeting" button in Outlook on the web; however, no Skype for Business meeting details are added.Whilst we're continuing to validate a fix for this issue we believe that the fix will be completely deployed by Friday, May 10, 2019, at 12:00 PM UTCThis issue could potentially affect any of your users if they are routed through the affected infrastructure.25.03.2019 14:25:0022.04.2019 21:00:00
    Exchange OnlineRestoring service18.04.2019 01:00:014Can't run message tracesAdmins may be unable to run message traces.This issue occurs when using third-party apps, the Exchange admin center (EAC), and PowerShell.We're gathering system diagnostic and tenant database information to determine the underlying cause of the issue.Your organization is affected by this event, and any admin may be impacted.18.04.2019 19:00:00
    Exchange OnlineRestoring service18.04.2019 00:22:354Can't run message tracesAdmins may be unable to run message traces.We're investigating a potential issue and checking for impact to your organization. We'll provide an update within 30 minutes.Your organization is affected by this event, and any admin may be impacted.
    Exchange OnlineService restored17.04.2019 18:17:054Unable to send email due to SPFUsers may have been intermittently unable to send email to some domains.Users may have received a Non-Delivery Report (NDR) stating "550 5.7.23 The message was rejected because of Sender Policy Framework violation."Impact was limited to users routed through a specific IPv6 range, which would only have affected a subset of your organization.16.04.2019 20:00:00We’ve confirmed via additional monitoring and environment testing that the problem is fixed, and users will no longer experience this issue.This is the final update for the event.
    Exchange OnlineService restored17.04.2019 04:58:165Unable to send email due to SPFUsers may be intermittently unable to send email to some domains.Users may receive an Non-Delivery Report (NDR): "550 5.7.23 The message was rejected because of Sender Policy Framework violation."Our monitoring and testing continues to indicate that impact has been remediated. We'll perform extended validation over the next several hours to confirm that the issue is resolved. Impact is specific to users routed through a specific IPv6 range, therefore we expect that a subset of your users may be impacted by this issue. 16.04.2019 20:00:00A recent IP address optimization inadvertently caused a subset of infrastructure to not route email as expected due to an incorrectly configured IP range. 17.04.2019 17:00:00
    Exchange OnlineService restored17.04.2019 03:53:295Unable to send email due to SPFUsers may be intermittently unable to send email to some domains.Users may receive an Non-Delivery Report (NDR): "550 5.7.23 The message was rejected because of Sender Policy Framework violation."Our initial monitoring and testing indicates that users should no longer be experiencing impact related to this event. We're performing additional monitoring to confirm issue resolution. Impact is specific to users routed through a specific IPv6 range, therefore we expect that a subset of your users may be impacted by this issue. 16.04.2019 20:00:00A recent IP address optimization inadvertently caused a subset of infrastructure to not route email as expected due to an incorrectly configured IP range. 17.04.2019 04:00:00
    Exchange OnlineService restored17.04.2019 02:08:525Unable to send email due to SPFUsers may be intermittently unable to send email to some domains.Users may receive an Non-Delivery Report (NDR): "550 5.7.23 The message was rejected because of Sender Policy Framework violation."We received reports indicating an issue in which users were unable to send email to some domains and were receiving a Sender Policy Framework (SPF) validation error. We determined that a recent IP address optimization inadvertently caused a subset of infrastructure to not route email as expected due to an incorrectly configured IP range. We reverted the optimization and are monitoring the service to confirm that the issue is resolved. Impact is specific to users routed through a specific IPv6 range, therefore we expect that a subset of your users would be impacted but this issue.A recent IP address optimization inadvertently caused a subset of infrastructure to not route email as expected due to an incorrectly configured IP range. 17.04.2019 02:00:00
    Office OnlineService restored16.04.2019 23:22:235Can't save Word documentsUsers may have experienced errors when attempting to save their Word documents using Office Online.While we were focused on resolving the issue, users could have used the Microsoft Word desktop client as a workaround. Additionally, users may have seen an error message banner at the top of their browser window.This issue could have potentially affected any of your users that were attempting to save Word documents using Office Online.15.04.2019 17:30:00Service availability has kept stable through North and South American business hours, indicating that impact has been completely mitigated.This is the final update for the event.
    Skype for BusinessService restored16.04.2019 20:47:245Not receiving push notificationsUsers may have been intermittently not receiving Skype for Business app push notifications on Android and iOS devices.This issue may have affected approximately 50 percent of Skype for Business app push notifications on Android and iOS devices for any of your users.12.04.2019 12:00:00We've determined that a portion of infrastructure that facilitates Skype for Business app push notifications to Android and iOS devices became degraded, causing impact. We restarted the affected infrastructure and confirmed that push notifications returned to normal levels.This is the final update for the event.
    Skype for BusinessService restored16.04.2019 20:18:585Not receiving push notificationsUsers may be intermittently not receiving Skype for Business app push notifications on Android and iOS devices.Up to 50 percent of push notifications may be affected by this issue.We're analyzing system logs to determine why the push notifications aren't being delivered as expected and develop the next troubleshooting steps.This issue may intermittently affect any of your users expecting to receive Skype for Business app push notifications on Android and iOS devices.12.04.2019 12:00:0016.04.2019 20:00:00
    Office OnlineService restored16.04.2019 17:30:025Can't save Word documentsUsers may experience errors when attempting to save their Word documents using Office Online.While we're focused on resolving the issue, users can use the Microsoft Word desktop client as a workaround. Additionally, users may see an error message banner at the top of their browser window.We've completed reverting the most recent Office Online version that we suspect led to the impact. While we've not seen additional examples of the problem during peak business hours in Asia and Europe, we'll continue to monitor through peak North and South American business hours to ensure the impact is completely mitigated.This issue could potentially affect any of your users that are attempting to save Word documents using Office Online.15.04.2019 17:30:0017.04.2019 23:00:00
    Exchange OnlineService restored16.04.2019 17:25:385Can't see message tracesAdmins may have been unable to see message trace details in the Exchange admin center or PowerShell command window.Any reporting or logging features within the Security and Compliance Center (SCC) may have been impacted by this event as well; however, we extended the quarantine message expiration time during the impact period to ensure all impacted logs were processed before the expiration time.Any admin may have been unable to view message trace details or access reports and logs within the SCC.01.04.2019 22:50:00A subset of networking infrastructure responsible for processing message traces and other reporting features was performing in a degraded state, preventing message traces from being viewed. Subsequently, a large number of requests were backlogged and required an extended time to process.We've completed our validation activity and have confirmed that service has been restored. Additionally, the backlog between April 3 and April 7, 2019, has been processed.We'll publish a post-incident report within five business days.
    Office OnlineService restored16.04.2019 08:11:006Can't save Word documentsUsers may experience errors when attempting to save their Word documents using Office Online.While we're focused on resolving the issue, users can use the Microsoft Word desktop client as a workaround. Additionally, users may see an error message banner at the top of their browser window.We've begun rolling back the Office Online version on the affected infrastructure as a preliminary troubleshooting step. Additionally, we're rerouting traffic from impacted infrastructure to alternate resources to provide relief to users while we continue to investigate the possible causes of this issue.This issue could potentially affect any of your users that are attempting to save Word documents using Office Online.17.04.2019 17:00:00
    Office OnlineService restored16.04.2019 04:56:216Can't save Word documentsUsers may experience errors when attempting to save their Word documents using Office Online.While we're focused on resolving the issue, users can use the Microsoft Word desktop client as a workaround. Additionally, users may see an error message banner at the top of their browser window.Our monitoring indicates that there is an issue in which users may be unable to save their Word documents using the Office Online service. We're looking into multiple avenues that may be causing impact to determine our next steps.This issue could potentially affect any of your users that are attempting to save Word documents using Office Online.16.04.2019 07:00:00
    Exchange OnlineService restored16.04.2019 01:50:076Can't see message tracesAdmins may be unable to see message trace details in the Exchange admin center (EAC) or PowerShell command window.Any reporting or logging features within the Security and Compliance Center (SCC) may be impacted by this event as well. Additionally, we're extending the quarantine message expiration time to process all impacted logs before the expiration time.We're performing an extended validation of the processed data to confirm that the issue is resolved. Any admin may be unable to view message trace details or access reports and logs within the SCC.A subset of networking infrastructure responsible for processing message traces and other reporting features is performing in a degraded state.16.04.2019 21:00:00
    Skype for BusinessService degradation15.04.2019 22:51:386Can't create Skype for Business meetings for Outlook eventsUsers may be unable to create Skype for Business meetings for Outlook events through Outlook on the web.Affected users click on the "Create Skype for Business meeting" button in Outlook on the web; however, no Skype for Business meeting details are added. We're continuing to validate a fix for this issue and are working on a deployment schedule. We suspect that the fix will be fully deployed sometime in May, and aim to provide a more solidified estimate next week.This issue could potentially affect any of your users if they are routed through the affected infrastructure.22.04.2019 21:00:00
    Exchange OnlineService restored15.04.2019 19:18:396Can't see message tracesAdmins may be unable to see message trace details in the Exchange admin center (EAC) or PowerShell command window.Any reporting or logging features within the Security and Compliance Center (SCC) may be impacted by this event as well. Additionally, we're extending the quarantine message expiration time to process all impacted logs before the expiration time.The backlog between April 4 and April 7, 2019, has been processed. We're conducting our final validation steps to ensure that service has been fully restored.Any admin may be unable to view message trace details or access reports and logs within the SCC.16.04.2019 00:00:00
    Skype for BusinessPost-incident report published15.04.2019 13:22:307A post-incident report has been published.
    Exchange OnlineService restored13.04.2019 20:27:168Can't see message tracesAdmins may be unable to see message trace details in the Exchange admin center (EAC) or PowerShell command window.Any reporting or logging features within the Security and Compliance Center (SCC) may be impacted by this event as well. Additionally, we're extending the quarantine message expiration time to process all impacted logs before the expiration time.We've confirmed that 85 percent of the remaining backlogs, which contains message trace details from April 4 through April 7, 2019, has processed. Based on current progress, we anticipate that the backlogs will process and the issue will be resolved by Monday, April 15, 2019. While we monitor, we're continuing to evaluate whether any actions can be taken to expedite resolution. Any admin may be unable to view message trace details or access reports and logs within the SCC.15.04.2019 19:00:00
    Yammer EnterpriseService restored13.04.2019 01:06:469Can't view live events on mobile appsUsers may have been unable to view live events via iOS and Android clients.Any users attempting to view live events via mobile clients may have been affected.12.04.2019 18:14:00We determined that a recent service update caused an issue with backward compatibility for viewing live events. We've developed and deployed a code fix for the service update that has restored live event viewing functionality.This is the final update for the event.
    Yammer EnterpriseService restored13.04.2019 00:33:229Can't view live events on mobile appsUsers may be unable to view live events via iOS and Android clients.We're currently reviewing system logs to identify the cause.Any users attempting to view live events via mobile clients may be affected.12.04.2019 18:14:0013.04.2019 00:00:00
    Yammer EnterpriseService restored13.04.2019 00:16:449Can't view live events on mobile appsUsers may be unable to view live events via iOS and Android clients.We're investigating a potential issue and checking for impact to your organization. We'll provide an update within 30 minutes.
    Skype for BusinessService degradation13.04.2019 00:15:319Can't create Skype for Business meetings for Outlook eventsUsers may be unable to create Skype for Business meetings for Outlook events through Outlook on the web.Affected users click on the "Create Skype for Business meeting" button in Outlook on the web; however, no Skype for Business meeting details are added.We're actively working to ensure the best course of action of implementing the fix to the entirety of the affected infrastructures. We're also actively working to establish an optimal resolution time for deployment.This issue could potentially affect any of your users if they are routed through the affected infrastructure.15.04.2019 21:00:00
    Skype for BusinessService restored12.04.2019 21:54:419Can't join or delays joining conferences via Public Switched Telephone Network (PSTN)Users may have been unable to join or experience delays of up to 12 seconds when joining conference calls via PSTN.This issue potentially affected any of your users attempting to join conference calls when using PSTN.12.04.2019 16:37:00Our investigation determined that a service update being deployed to the feature that helps facilitate conference PSTN calls contained a code issue. We successfully halted the update and confirmed internally that service is restored.This is the final update for the event.
    Skype for BusinessService restored12.04.2019 20:58:149Can't join or delays joining conferences via Public Switched Telephone Network (PSTN)Users may be unable to join or experience delays of up to 12 seconds when joining conference calls via PSTN.We're investigating a potential issue and checking for impact to your organization. We'll provide an update within 30 minutes.
    Exchange OnlineService restored12.04.2019 20:55:209Can't see message tracesAdmins may be unable to see message trace details in the Exchange admin center (EAC) or PowerShell command window.Any reporting or logging features within the Security and Compliance Center (SCC) may be impacted by this event as well. Additionally, we're extending the quarantine message expiration time to process all impacted logs before the expiration time.We've confirmed that 75 percent of the backlog from April 4, 2019 has processed. We're exploring quicker methods to increase the processing rate of the remaining backlogs in an effort to expedite complete resolution of this problem. We anticipate we will have a more detailed timeline to resolution by tomorrow, April 13, 2019. Any admin may be unable to view message trace details or access reports and logs within the SCC.13.04.2019 19:00:00
    Yammer EnterpriseService restored12.04.2019 14:52:0210Can't use Search function.Users were unable to use the Search function within Yammer.Impact was specific to a subset of users who were served through the affected infrastructure.12.04.2019 06:55:00We've routed traffic routed to alternate infrastructure and applied the new certificate. We've confirmed that the issue is resolved after monitoring the environment.This is the final update for the event.
    Skype for BusinessService restored12.04.2019 13:50:3010Unable to join PSTN conference callsUsers were unable to join Public Switched Telephone Network (PSTN) conference calls.Impact was specific to users who were served through the affected infrastructure.12.04.2019 08:55:00We've determined during a routine update procedure, user requests were sent to a subset of PSTN processing infrastructure, which was not correctly configured to handle the user requests. We've monitored the service whilst the update has propagated throughout the environment and the infrastructure was reconfigured to handle the user requests, remediating impact.This is the final update for the event.
    Yammer EnterpriseService restored12.04.2019 13:33:1710Can't use Search function.Users are unable to use the Search function within the Yammer service.We continue to apply the new certificate. Additionally, we're rerouting traffic to alternate infrasturue to ensure full remediation. Impact is specific to a subset of users who are served through the affected infrastructure.12.04.2019 06:55:0012.04.2019 15:00:00
    Skype for BusinessService restored12.04.2019 12:20:2010Unable to join PSTN conference callsUsers are unable to join Public Switched Telephone Network (PSTN) conference calls.We're investigating service telemetry data to isolate the cause of the issue.Impact is specific to users who are served through the affected infrastructure.12.04.2019 08:55:0012.04.2019 13:00:00
    Yammer EnterpriseService restored12.04.2019 11:47:5010Can't use Search function.Users are unable to use the Search function within the Yammer service.We've identified that an expired certificate is the cause of impact. We're applying a new certificate to remediate impact. Impact is specific to a subset of users who are served through the affected infrastructure.12.04.2019 06:55:0012.04.2019 12:00:00
    Yammer EnterpriseService restored12.04.2019 11:06:5310Can't use Search function.Users are unable to use the Search function within the Yammer service.We're reviewing support case data to determine the next troubleshooting steps.Impact is specific to a subset of users who are served through the affected infrastructure.12.04.2019 10:30:00
    Yammer EnterpriseService restored12.04.2019 01:42:2210Can't load feedsUsers may have been unable to load their feeds on Yammer.com.We deployed a fix to the affected environment and confirmed that the impact was remediated.11.04.2019 22:20:00We deployed a fix to the affected environment and confirmed that the impact was remediated.This is the final update for the event.
    Yammer EnterpriseService restored12.04.2019 01:07:3610Can't load feedsUsers may be unable to load their feeds on Yammer.com.We've detected that a recent database configuration change is causing unexpected impact for Yammer.com. We're reviewing server logs to to determine the best method of restoring service.Your organization is affected by this event, and the issue could impact any user using Yammer.com11.04.2019 22:20:0012.04.2019 01:00:00
    Office 365 PortalService restored12.04.2019 00:55:5510Microsoft Teams install exclusion issue in Office 365 ProPlusAdmins are unable to exclude Microsoft Teams from installing as part of the Office 365 ProPlus installations.The existing Skype for Business functionality was unaffected throughout this event. While we were fixing the underlying problem, affected customers could follow the guidance here to mitigate the issue: https://docs.microsoft.com/DeployOffice/teams-installThis may have affected a limited subset of customers who chose to exclude Teams installation and were part of specific builds. The build information was included in the install documentation above.04.03.2019 12:00:00We've confirmed that our fix has reached all affected customers and that the incident is resolved.This is the final update for the event.
    Skype for BusinessService degradation11.04.2019 23:34:5410Can't create Skype for Business meetings for Outlook eventsUsers may be unable to create Skype for Business meetings for Outlook events through Outlook on the web.Affected users click on the "Create Skype for Business meeting" button in Outlook on the web; however, no Skype for Business meeting details are added.We're continuing to work on implementing the fix to correct the configuration issue on the affected infrastructure. In parallel, we're still attempting to establish an estimated time to resolution as we progress closer to the deployment throughout the affected environments.This issue could potentially affect any of your users if they are routed through the affected infrastructure.12.04.2019 22:30:00
    Exchange OnlineService restored11.04.2019 23:22:0710Can't see message tracesAdmins may be unable to see message trace details in the Exchange admin center (EAC) or PowerShell command window.This is an incremental update to provide the latest status on the issue.The backlog has been processed for April 3 and we've processed 65 percent of the backlog for April 4. We anticipate that the entirety of the backlog through April 7, 2019, will be fully processed by Monday, April 15, 2019. For complete details on this event, please reference the post from 6:03 PM UTC on April 9, 2019.12.04.2019 19:00:00
    SharePoint OnlineService restored11.04.2019 01:54:1711SharePoint Online (SPO) admin center site provisioning and Remote PowerShell commands impactAdmins may have been unable to provision sites through the SPO admin center or run certain Remote PowerShell commands.Affected admins may have received an error indicating that the request uses too many resources.Impact was specific to administrators performing various tasks in the admin center and through Remote PowerShell.08.04.2019 12:00:00A code issue caused the infrastructure responsible for site provisioning and Remote PowerShell to become degraded.We identified and disabled a code issue that was causing impact to the infrastructure responsible for site provisioning and Remote PowerShell.This is the final update for the event.
    Office 365 PortalService restored11.04.2019 00:49:3411Microsoft Teams install exclusion issue in Office 365 ProPlusAdmins are unable to exclude Microsoft Teams from installing as part of the Office 365 ProPlus installations.The existing Skype for Business functionality remains unaffected. While we're fixing the underlying problem, affected customers can follow the guidance here to mitigate the issue: https://docs.microsoft.com/DeployOffice/teams-installWe're continuing our efforts to ensure that our fix has reached all affected customers as expected.This may affect a limited subset of customers who chose to exclude Teams installation and are part of specific builds. The build information is included in the install documentation above.04.03.2019 12:00:0012.04.2019 02:00:00
    SharePoint OnlineService restored11.04.2019 00:29:1411SharePoint Online (SPO) admin center site provisioning and Remote PowerShell commands impactAdmins may be unable to provision sites through the SPO admin center or run certain Remote PowerShell commands.Affected admins may receive an error indicating that the request uses too many resources.We’ve reviewed our code and have identified a potential fix for this problem. We're continuing to troubleshoot to confirm that our fix is a viable solution for this issue.Impact is specific to administrators performing various tasks in the admin center and through Remote PowerShell.11.04.2019 00:30:00
    Skype for BusinessService degradation10.04.2019 23:57:0011Can't create Skype for Business meetings for Outlook eventsUsers may be unable to create Skype for Business meetings for Outlook events through Outlook on the web.Affected users click on the "Create Skype for Business meeting" button in Outlook on the web; however, no Skype for Business meeting details are added.We've determined that a network misconfiguration occurred on a portion of infrastructure that facilitates communication between the Skype for Business and Exchange Online services, which caused impact to Skype for Business meeting creation functionality via Outlook on the web. We're implementing a fix to correct the configuration issue on the affected infrastructure, and we’re assessing how long the fix will take to fully resolve the event.This issue could potentially affect any of your users if they are routed through the affected infrastructure. 11.04.2019 23:00:00
    Yammer EnterpriseService restored10.04.2019 22:52:2611Sign in errorsUsers may experience sign in errors when attempting to access Yammer.Users may have seen a "Retry later" page.Any users attempting to access Yammer may have been impacted.10.04.2019 17:40:00We've verified the configuration changes have resolved the issue.This is the final update for the event.
    Yammer EnterpriseService restored10.04.2019 21:50:3611Sign in errorsUsers may experience sign in errors when attempting to access Yammer.Users may see a "Retry later" page.We've identified that traffic is not being routed as expected, preventing users from signing in. We're currently deploying a configuration change to reprioritize traffic and mitigate impact.Any users attempting to access Yammer may be impacted.10.04.2019 21:00:00
    Yammer EnterpriseService restored10.04.2019 21:18:5911Sign in errorsUsers may experience sign in errors when attempting to access Yammer.We're investigating a potential issue and checking for impact to your organization. We'll provide an update within 30 minutes.
    SharePoint OnlineService restored10.04.2019 20:40:5511SharePoint Online (SPO) admin center site provisioning and Remote PowerShell commands impactAdmins may be unable to provision sites through the SPO admin center or run certain Remote PowerShell commands.We’ve determined that there is no resource contention in the environment that would be contributing to the impact. We’re reviewing source code and analyzing additional available system logs to formulate our next troubleshooting steps.Your organization is affected by this event, and impact is specific to administrators.10.04.2019 22:30:00
    Exchange OnlineService restored10.04.2019 19:09:0811Can't see message tracesAdmins may be unable to see message trace details in the Exchange admin center (EAC) or PowerShell command window.This is an incremental update to provide the latest status on the issue.We've completed processing the remaining 10% of message traces from April 3, 2019 and have begun processing the backlog of message traces from April 4, 2019. We've processed 35% of message traces from April 4, 2019, and expect backlogs to be fully processed by the end of the week. For complete details on this event, please reference the post from 6:03 PM UTC on April 9, 2019.12.04.2019 19:00:00
    SharePoint OnlineService restored10.04.2019 17:01:5711Unable to run certain Remote PowerShell commandsAdmins may be unable to run certain Remote PowerShell commands.Our preliminary findings indicate that there may be an issue regarding resource contention that's causing degraded performances. We're continuing to test the Remote PowerShell commands in a variety of different scenarios, in addition to our continued analysis of the Unified Logging Service (ULS) logs and system logs, to determine the specific cause of the issue.Your organization is affected by this event, and impact is specific to administrators.10.04.2019 19:30:00
    SharePoint OnlineService restored10.04.2019 16:34:4112Unable to run certain Remote PowerShell commandsAdmins may be unable to run certain Remote PowerShell commands.We're testing the Remote PowerShell commands in a variety of different scenarios to determine the specific cause of the issue.Your organization is affected by this event, and impact is specific to administrators.10.04.2019 17:00:00
    SharePoint OnlineService restored10.04.2019 14:57:1112Unable to run certain Remote PowerShell commandsAdmins may be unable to run certain Remote PowerShell commands.We're analyzing Unified Logging Service (ULS) logs to determine the source of the issue.Your organization is affected by this event, and impact is specific to administrators.10.04.2019 15:00:00
    Skype for BusinessService degradation10.04.2019 07:43:1512Can't create Skype for Business meetings for Outlook eventsUsers may be unable to create Skype for Business meetings for Outlook events through Outlook on the web.Affected users will click on the create Skype for Business meeting button in Outlook on the web; however, no Skype for Business meeting details are added.We've developed a configuration fix and have deployed it to a small subset of the network infrastructure. Testing has confirmed that this change fixes the issue. We're deploying the change to the remaining infrastructure, which may take up to 12 hours to complete.This issue could potentially affect any of your users if they are routed through the affected infrastructure.10.04.2019 22:00:00
    Skype for BusinessService degradation10.04.2019 06:56:2512Can't create Skype for Business meetings for Outlook eventsUsers may be unable to create Skype for Business meetings for Outlook events through Outlook on the web.Affected users will click on the create Skype for Business meeting button in Outlook on the web; however, no Skype for Business meeting details are added.We've determined that a potential misconfiguration on a subset of the network infrastructure may be incorrectly routing traffic. We're working to develop the necessary configuration changes to fix the issue.This issue could potentially affect any of your users if they are routed through the affected infrastructure.10.04.2019 07:00:00
    Exchange OnlineService restored10.04.2019 05:14:4812Can't see message tracesAdmins may be unable to see message trace details in the Exchange admin center (EAC) or PowerShell command window.This is an incremental update to provide the latest status on the issue.We're continuing to process the remaining 10% of message traces from April 3, 2019 and will begin processing the backlog of message traces from April 4, 2019 after the remaining message traces from April 3rd are processed. We still expect backlogs from April 4th to be fully processed by the end of the week. For complete details on this event, please reference the post from 6:03 PM UTC on April 9, 2019.10.04.2019 19:00:00
    Skype for BusinessService degradation10.04.2019 04:52:2812Can't create Skype for Business meetings for Outlook eventsUsers may be unable to create Skype for Business meetings for Outlook events through Outlook on the web.Affected users will click on the create Skype for Business meeting button in Outlook on the web; however, no Skype for Business meeting details are added.We're gathering Transport Control Protocol (TCP) trace information to further isolate the source of the problem.This issue could potentially affect any of your users if they are routed through the affected infrastructure.10.04.2019 05:00:00
    Skype for BusinessService degradation10.04.2019 02:51:3512Can't create Skype for Business meetings for Outlook eventsUsers may be unable to create Skype for Business meetings for Outlook events through Outlook on the web.Affected users will click on the create Skype for Business meeting button in Outlook on the web; however, no Skype for Business meeting details are added.We're continuing to investigate network diagnostic logs to determine the underlying cause of the issue.This issue could potentially affect any of your users if they are routed through the affected infrastructure.10.04.2019 03:00:00
    Skype for BusinessService degradation10.04.2019 01:10:5312Can't create Skype for Business meetings for Outlook eventsUsers may be unable to create Skype for Business meetings for Outlook events through Outlook on the web.Affected users will click on the create Skype for Business meeting button in Outlook on the web; however, no Skype for Business meeting details are added.We're investigating network diagnostic logs to determine the underlying cause of the issue.This issue could potentially affect any of your users if they are routed through the affected infrastructure.10.04.2019 01:00:00
    Skype for BusinessService degradation10.04.2019 00:35:3112Can't create Skype for Business meetings for Outlook eventsUsers may be unable to create Skype for Business meetings for Outlook events through Outlook on the web.Affected users will click on the create Skype for Business meeting button in Outlook on the web; however, no Skype for Business meeting details are added.We're investigating a potential issue and checking for impact to your organization. We'll provide an update within 30 minutes.
    Office 365 PortalService restored10.04.2019 00:33:1612Microsoft Teams install exclusion issue in Office 365 ProPlusAdmins are unable to exclude Microsoft Teams from installing as part of the Office 365 ProPlus installations.The existing Skype for Business functionality remains unaffected. While we're fixing the underlying problem, affected customers can follow the guidance here to mitigate the issue: https://docs.microsoft.com/DeployOffice/teams-installWe're working to verify that our fix has reached all affected customers as expected.This may affect a limited subset of customers who chose to exclude Teams installation and are part of specific builds. The build information is included in the install documentation above.04.03.2019 12:00:0011.04.2019 02:00:00
    Exchange OnlineService restored09.04.2019 20:03:3712Can't see message tracesAdmins may be unable to see message trace details in the Exchange admin center (EAC) or PowerShell command window.Any reporting or logging features within the Security and Compliance Center (SCC) may be impacted by this event as well. Additionally, we're extending the quarantine message expiration time to process all impacted logs before the expiration time.The deployment of the solution has fully saturated, and the underlying problem has been fixed. We're still processing a backlog of message traces from April 3, 2019 and April 4, 2019. The backlog of traces from April 3 are expected to be processed by end of day April 9, 2019. Due to the size of the backlog and processing rate, we anticipate that traces from April 4 will be fully processed by the end of the week. Any admin may also be unable to view message trace details or access reports and logs within the SCC.01.04.2019 19:27:0010.04.2019 05:00:00
    Office OnlineFalse positive09.04.2019 13:41:5813Word documents online issueUsers may have been unable to open Word documents online using the Web Application Client.The issue could have potentially impacted, but was no limited to, Microsoft Teams, Outlook on the web, the Outlook client and SharePoint Online services.This issue affected internal Microsoft users only. Impact could have potentially affected any user attempting to open Word documents online using the Web Application Client.08.04.2019 12:30:00We've determined an update to the Web Application Client (WAC) service inadvertently impacted opening Word documents within Office Online. We've reverted the update and confirmed that impact has been remediated.This is the final update for the event.
    Office OnlineFalse positive09.04.2019 12:41:2513Word documents online issueUsers may be unable to open Word documents online using the Web Application Client.The issue could potentially impact, but is no limited to, Microsoft Teams, Outlook on the web, the Outlook client and SharePoint Online services.We're analyzing diagnostic data to isolate the source of the issue.This issue affects internal Microsoft users only. Impact could potentially affect any user attempting to open Word documents online using the Web Application Client (WAC).09.04.2019 12:30:00
    Skype for BusinessService restored09.04.2019 00:21:0713Can't dial in or out of audio conferences intermittentlyUsers may have been unable to dial in or out of audio conferences intermittently.Impact was specific to users attempting to dial in using a Public Switched Telephone Network (PSTN).This issue could have potentially affected any of your users intermittently if they were routed through the affected infrastructure.08.04.2019 16:56:00Our investigation showed that a subset of infrastructure responsible for processing the PSTN audio conferencing calls was performing in a degraded state. Our automated systems restarted the affected infrastructure and we verified internally that service had fully restored once fully completed.This is the final update for the event.
    Exchange OnlineService restored08.04.2019 19:29:1313Can't see message tracesAdmins may be unable to see message trace details in the Exchange admin center (EAC) or PowerShell command window.Any reporting or logging features within the Security and Compliance Center (SCC) may be impacted by this event as well. Additionally, we're extending the quarantine message expiration time to process all impacted logs before the expiration time.The initial restoration of the backlogs were incomplete, and the process had to be restarted. The backlog for all message trace details through Tuesday, April 2, 2019, have been processed, and the backlog for April 3 and 4 are currently being processed. Additionally, we're continuing to monitor deployment of the fix. We have no ETA at this time. Any admin may also be unable to view message trace details or access reports and logs within the SCC.01.04.2019 19:27:0009.04.2019 18:00:00
    Skype for BusinessPost-incident report published08.04.2019 11:52:5414Audio/video calling problemsUsers may have been unable to initiate and accept Skype for Business audio and video calls.Users may have also been unable to initiate and join meetings or meetings may have take a long time to load. Users who use Public Switched Telephone Network (PSTN) would also have been affected when attempting to dial-in or dial-out of audio conference calls. This issue may have potentially affected any of your users attempting to make audio and video calls, or initiate and join meetings.08.04.2019 06:55:00We determined that a service update designed to improve performance inadvertently caused user requests to fail. We restarted the affected Business Voice Directory (BVD) service instances, which mitigated impact.This is the final update for the event.
    Skype for BusinessPost-incident report published08.04.2019 10:46:3414Audio/video calling problemsUsers may be unable to initiate and accept Skype for Business audio and video calls.Users may also be unable to initiate and join meetings or meetings may take a long time to load. Users who use Public Switched Telephone Network (PSTN) will also be affected. We've identified high user request error rates and we're continuing our analysis of system logs to determine what is causing this.This issue may potentially affect any of your users attempting to make audio and video calls, or initiate and join meetings.08.04.2019 10:30:00
    Skype for BusinessPost-incident report published08.04.2019 10:17:4814Audio/video calling problemsUsers may be unable to initiate and accept Skype for Business audio and video calls.Users may also be unable to initiate and join meetings or meetings may take a long time to load. Users who use Public Switched Telephone Network (PSTN) will also be affected. We're analyzing system logs to determine the source of the issue.This issue may potentially affect any of your users attempting to make audio and video calls, or initiate and join meetings.08.04.2019 09:30:00
    Exchange OnlineService restored06.04.2019 03:58:0416Can't see message tracesAdmins may be unable to see message trace details in the Exchange admin center (EAC) or PowerShell command window.Any reporting or logging features within the Security and Compliance Center (SCC) may be impacted by this event as well. Additionally, we're extending the quarantine message expiration time to process all impacted logs before the expiration time. We're continuing to monitor the deployment of the additional solution as it saturates the environment as expected and we're also monitoring the processing of the backlog to ensure all logs impacted by this event are being processed. Additionally, we're continuing to explore additional mitigation options to ensure similar impact is avoided in the future.Any admin may also be unable to view message trace details or access reports and logs within the SCC.01.04.2019 19:27:0008.04.2019 18:00:00
    Exchange OnlineService restored05.04.2019 20:24:2016Can't see message tracesAdmins may be unable to see message trace details in the Exchange admin center (EAC) or PowerShell command window.Additionally, any reporting or logging features within the Security and Compliance Center (SCC) may be impacted by this event as well.The deployment of the additional solution is still ongoing and based on our initial monitoring, some users may see improvements in service performance. We're reviewing monitoring data as the solution saturates to validate service health improvements and that backlogging performance improvement continues.Any admin may also be unable to view message trace details or access reports and logs within the SCC.01.04.2019 19:27:0006.04.2019 03:00:00
    Exchange OnlineService restored05.04.2019 04:11:5217Can't see message tracesAdmins may be unable to see message trace details in the Exchange admin center (EAC) or PowerShell command window.Additionally, admins may also experience similar impact to some reporting and logging features within the Security and Compliance Center (SCC).We've confirmed that the solution is improving backlog processing and we're deploying it throughout the affected infrastructure. Although we expect that this solution will expedite the process, we're evaluating additional optimizations which will be implemented as soon as validation has completed. Any admin could experience this issue if they are attempting to view message trace details. 01.04.2019 19:27:0005.04.2019 19:00:00
    Exchange OnlineService restored04.04.2019 20:32:4517Can't see message tracesAdmins may be unable to see message trace details in the Exchange admin center (EAC) or PowerShell command window.While our additional code fix has resulted in improvements to denied write requests, it’s been unsuccessful in fully processing the backlogged requests. We’ve developed an additional solution that we’re currently testing in a limited environment. Once we confirm that this solution effectively improves backlog processing, we’ll deploy it to all affected environments.Any admin could experience this issue if they are attempting to view message trace details.01.04.2019 19:27:0005.04.2019 03:00:00
    Exchange OnlineService restored04.04.2019 03:39:4718Can't see message tracesAdmins may be unable to see message trace details in the Exchange admin center (EAC) or PowerShell command window.Our initial fix has been successfully deployed to the impacted infrastructure; however, a different code issue is causing write requests to the affected servers to be inadvertently denied. We've developed a new fix and are deploying it to address the underlying issue and mitigate impact to message traces. We expect the fix to take a few hours to deploy and the backlog of the message trace requests to be drained on Thursday. April 4th, 2019 by 8:00 PM UTC.Any admin could experience this issue if they are attempting to view message trace details.01.04.2019 19:27:0004.04.2019 20:00:00
    Exchange OnlineService restored03.04.2019 22:40:2218Can't see message tracesAdmins may be unable to see message trace details in the Exchange admin center (EAC) or PowerShell command window.Deployment of the fix is nearing completion with a small subset of infrastructure remaining. We're continuing to monitor the deployment until it reaches full saturation. Any admin could experience this issue if they are attempting to view message trace details.01.04.2019 19:27:0004.04.2019 03:00:00
    Exchange OnlineService restored03.04.2019 19:59:4118"Events from Email" feature is temporarily switched offUsers may have been unable to view new reservation and package delivery events in their calendar.There was no impact to a user's ability to receive the reservation or package delivery mails.This issue may have potentially affected any of your users attempting to view new reservation and package deliver events which had been booked after Wednesday, March 20, 2019, at 10:08 PM UTC.20.03.2019 22:08:00The "Events from Email" feature had been temporarily switched off to prevent additional impact to the wider service while a code issue was fixed.The fix has been successfully deployed across the affected environments and we've confirmed that impact has been remediated.This is the final update for the event.
    Exchange OnlineService restored03.04.2019 19:18:1618Can't see message tracesAdmins may be unable to see message trace details in the Exchange admin center (EAC) or PowerShell command window.The deployment of the fix has reached approximately 98% of the impacted environments at this time. We're continuing to monitor the progress of the deployment. Additionally, we're reaching out to affected users to confirm that they're experiencing resolution as a result of the deployed fix.Any admin could experience this issue if they are attempting to view message trace details.03.04.2019 22:00:00
    Office 365 PortalService restored03.04.2019 03:05:1819Microsoft Teams install exclusion issue in Office 365 ProPlusAdmins are unable to exclude Microsoft Teams from installing as part of the Office 365 ProPlus installations.The existing Skype for Business functionality remains unaffected. While we're fixing the underlying problem, affected customers can follow the guidance here to mitigate the issue: https://docs.microsoft.com/DeployOffice/teams-installWe've completed the testing process and have initiated deployment to a limited portion of service infrastructure for additional validation. Once complete, we'll deploy the fix throughout the affected environment. This may affect a limited subset of customers who chose to exclude Teams installation and are part of specific builds. The build information is included in the install documentation above.04.03.2019 12:00:0010.04.2019 02:00:00
    Exchange OnlineService restored03.04.2019 02:45:4919Can't see message tracesAdmins may be unable to see message trace details in the Exchange admin center (EAC) or PowerShell command window.Our actions to rebalance the resources proved to be an insufficient solution for this problem; however, we've determined the service that helps facilitate message trace details isn't functioning as expected. We've developed a fix and verified that it'll resolve the issue. We're in the process of deploying the fix to a subset of infrastructure to validate that this will resolve the issue. Upon validation, we'll proceed with deployment to the rest of the impacted environments.Any admin could experience this issue if they are attempting to view message trace details.03.04.2019 18:30:00
    Exchange OnlineService restored02.04.2019 23:31:5819Can't see message tracesAdmins may be unable to see message trace details in the Exchange admin center (EAC) or PowerShell command window.We're continuing to rebalance resources in the environment. We'll validate internally that this action successfully mitigates impact once complete.Any admin could experience this issue if they are attempting to view message trace details.03.04.2019 02:00:00
    Exchange OnlineService restored02.04.2019 21:31:5119Can't see message tracesAdmins may be unable to see message trace details in the Exchange admin center (EAC) or PowerShell command window.Our analysis shows that a subset of networking infrastructure responsible for processing the trace details is performing in a degraded state. We're working to rebalance resources to mitigate impact. Once complete, we'll conduct an internal test to confirm that service is restored.Any admin could experience this issue if they are attempting to view message trace details.02.04.2019 21:30:00
    Exchange OnlineService restored02.04.2019 19:58:1919"Events from Email" feature is temporarily switched offUsers may be unable to view new reservation and package delivery events in their calendar.This is an incremental update to provide the latest status on the issue.Due to some unrelated tooling issues, we were unable to initiate the deployment yesterday. That issue has been resolved and we've begun to roll the fix out into the remaining environments. For complete details on this event, please reference the post from 10:31 PM UTC on Friday, March 29, 2019.03.04.2019 18:30:00
    Exchange OnlineService restored02.04.2019 19:36:1319Can't see message tracesAdmins may be unable to see message trace details in the Exchange admin center (EAC) or PowerShell command window.We're attempting to reproduce this issue internally to gather additional data to analyze.Any admin could experience this issue if they are attempting to view message trace details.02.04.2019 19:30:00
    Exchange OnlineService restored02.04.2019 17:28:4719Can't see message tracesAdmins may be unable to see message trace details in the Exchange admin center (EAC) or PowerShell command window.We're analyzing system logs to determine the source of the issue.Any admin could experience this issue if they are attempting to view message trace details.02.04.2019 17:30:00
    Exchange OnlineService restored02.04.2019 16:56:4719Can't see message tracesAdmins may be unable to see message trace details in the Exchange admin center (EAC) or PowerShell command window.We're investigating a potential issue and checking for impact to your organization. We'll provide an update within 30 minutes.
    Exchange OnlineService restored01.04.2019 23:21:2420Calendar events appearing with incorrect timeUsers may see calendar events for March 24-29, 2019 appear one hour earlier than scheduled.This issue was specific to meetings scheduled in the Israel Standard Time or Israel Daylight Time zones between March 24 and 29. Meetings created during that timeframe may need to be recreated to occur at the desired time.While this event could have potentially affected your organization, impact was specific to meetings scheduled in the Israel Standard Time or Israel Daylight Time zones between March 24 and 29.23.03.2019 00:00:00A configuration issue was uncovered by a recent time zone transition, resulting in impact to meetings created during a specific timeframe.While we were working to resolve the issue with meetings created during the above described window, the time zone transition ended, effectively mitigating impact. We're continuing to analyze the problem to prevent any reoccurrence in the future.This is the final update for the event.
    Exchange OnlineService restored01.04.2019 22:20:1220"Events from Email" feature is temporarily switched offUsers may be unable to view new reservation and package delivery events in their calendar.This is an incremental update to provide the latest status on the issue.The fix has been successfully deployed to a limited portion of our infrastructure and we've validated that impact has been remediated within that environment. We're preparing to deploy the fix to the remaining environments and expect that activity to complete by Tuesday, April 2, 2019. For complete details on this event, please reference the post from 10:31 PM UTC on Friday, March 29, 2019.02.04.2019 18:30:00
    SharePoint OnlinePost-incident report published01.04.2019 20:48:5520A post-incident report has been published.
    Yammer EnterpriseService restored01.04.2019 17:00:0320Thumbnails issueUsers may have been unable to view profile picture thumbnails.Impact was specific to a subset of users who were served through the affected infrastructure.01.04.2019 12:42:00While we were in the process of analyzing system logs to isolate the source of the problem, system monitoring indicated that the service had returned to normal health. We've confirmed that the problem is no longer occurring, and we'll continue to monitor the service to ensure that the problem does not happen again.This is the final update for the event.
    Yammer EnterpriseService restored01.04.2019 16:32:2921Thumbnails issueUsers may be unable to view profile picture thumbnails.We're investigating a potential issue with thumbnails. We'll provide an update within 30 minutes.Impact is specific to a subset of users who are served through the affected infrastructure.
    Mobile Device Management for Office 365False positive01.04.2019 14:44:2021New device enrolment issueUsers may be unable to enrol new devices.The investigation is complete and we've determined the service is healthy. A service incident did not actually occur.
    Skype for BusinessService restored01.04.2019 14:32:2821Can't make callsUsers may be unable to make calls from the Skype for Business service.Users may have also been experiencing issues scheduling and modifying Skype for Business meetings.Impact was specific to a subset of users who were served through the affected infrastructure.01.04.2019 06:30:00An increase in latency between internal services caused user requests to queue impacting calls and meeting scheduling and monitoring. We increased the user request connections to remediate impact in the long term. In parallel, we monitored the service for an extended period of time to confirm that the service is healthy and issue is resolved.This is the final update for the event.
    Mobile Device Management for Office 365False positive01.04.2019 14:03:5021New device enrolment issueUsers may be unable to enrol new devices.Additionally, users may be unable to enrol new applications and admins may be unable to run Mobile Device Management (MDM) reporting.We've identified that admin reporting for the MDM service may also be impacted. We're continuing to review error trace logs to isolate the source of the issue.Impact is specific to a subset of users who are served through the affected infrastructure.01.04.2019 07:55:0001.04.2019 13:30:00
    Mobile Device Management for Office 365False positive01.04.2019 13:25:2421New device enrolment issueUser may be unable to enrol new devices.We're reproducing the issue to gather and review error trace logs to determine the next troubleshooting steps.Impact is specific to a subset of users who are served through the affected infrastructure.01.04.2019 07:55:0001.04.2019 13:30:00
    Skype for BusinessService restored01.04.2019 12:23:1921Can't make callsUsers may be unable to make calls from the Skype for Business service.Users may also be experiencing issues scheduling and modifying Skype for Business meetings.We're continuing our analysis to determine the cause of the latency. As a short term mitigation, we've routed traffic through alternate regional infrastructure, which has reduced impact. We're monitoring the service while we develop a long term solution to fix the issue.Impact is specific to a subset of users who are served through the affected infrastructure.01.04.2019 06:30:0001.04.2019 12:30:00
    Mobile Device Management for Office 365False positive01.04.2019 11:50:0921New device enrolment issueUser may be unable to enrol new devices.We're analyzing diagnostic data to isolate the source of the issue.Impact is specific to a subset of users who are served through the affected infrastructure.01.04.2019 11:30:00
    Skype for BusinessService restored01.04.2019 11:32:3121Can't make callsUsers may be unable to make calls from the Skype for Business service.Users may also be experiencing issues scheduling and modifying Skype for Business meetings.While reviewing system logs and user calls we discovered latency between internal services. We've rerouted traffic to alternate infrastructure, however, this did not resolve the latency issue. We're reviewing diagnostic data to determine the cause of the latency.Impact is specific to a subset of users who are served through the affected infrastructure.01.04.2019 06:30:0001.04.2019 10:30:00
    Skype for BusinessService restored01.04.2019 10:03:2021 Can't make callsUsers may be unable to make calls from the Skype for Business service.Users may also be experiencing issues scheduling and modifying Skype for Business meetings.We're investigating a potential issue with the Skype for Business service and are reviewing system logs to determine the source of the issue.Impact is specific to a subset of users who are served through the affected infrastructure.01.04.2019 09:30:00
    Exchange OnlineService restored29.03.2019 23:31:3423"Events from Email" feature is temporarily switched offUsers may be unable to view new reservation and package delivery events in their calendar.There is no impact to a user's ability to receive the reservation or package delivery mails.We've started deploying the fix to a subset of the affected environment, and are monitoring its progress to ensure it completes as expected, and fully remediates impact. The limited deployment is expected to complete by end of day March 29, 2019. Additionally, users within the initial deployment scope will be able to utilize "Events from Email" functionality again. We anticipate starting the deployment of the fix throughout the entirely of the affected environment on Monday, April 1, 2019.This issue may potentially affect any of your users attempting to view new reservation and package deliver events which have been booked after Wednesday, March 20, 2019, at 10:08 PM UTC.20.03.2019 22:08:00The "Events from Email" feature has been temporarily switched off to prevent additional impact to the wider service while a code issue is fixed.01.04.2019 22:00:00
    Exchange OnlineService restored29.03.2019 19:31:0923Calendar events appearing with incorrect timeUsers may see calendar events for March 24-29, 2019 appear one hour earlier than scheduled.This issue is specific to meetings scheduled in the Israel Standard Time or Israel Daylight Time zones.Our attempts to reproduce the issue to isolate the cause of impact have been inconclusive so far. We're creating a program to attempt to detect when the suspected impact is occurring during the event creation process to develop our remediation plan.While this event could potentially affect your organization, impact is specific to meetings scheduled in the Israel Standard Time or Israel Daylight Time zones.23.03.2019 00:00:0001.04.2019 21:00:00
    SharePoint OnlineFalse positive28.03.2019 21:31:2524Unable to upload documents with legacy APIsUsers may be unable to upload documents via legacy APIs within SharePoint Online.The investigation is complete and we've determined the service is healthy. A service incident did not actually occur.
    SharePoint OnlineFalse positive28.03.2019 21:10:5924Unable to upload documents with legacy APIsUsers may be unable to upload documents via legacy APIs within SharePoint Online.We've identified an issue in which users may be unable to upload documents via legacy APIs within SharePoint Online. We're gathering log data to further troubleshoot this issue and determine the underlying source of the problem. This issue may potentially affect any of your users if they are attempting to upload documents via legacy APIs within SharePoint Online. 28.03.2019 20:00:0028.03.2019 23:00:00
    Exchange OnlineService restored28.03.2019 20:52:0524Calendar events appearing with incorrect timeUsers may see calendar events for March 24-29, 2019 appear one hour earlier than scheduled.This issue is specific to meetings scheduled in the Israel Standard Time or Israel Daylight Time zones.We're continuing to review the affected calendar items to determine if a regression was introduced at some point.While this event could potentially affect your organization, impact is specific to meetings scheduled in the Israel Standard Time or Israel Daylight Time zones.23.03.2019 00:00:0029.03.2019 19:00:00
    Skype for BusinessService restored28.03.2019 02:11:3625Can't sign inUsers may have been unable to sign in to Skype for Business.Any user may have been unable to sign in to Skype for Business.27.03.2019 23:46:00A recent change to the internal Skype for Business (SFB) name resolution infrastructure inadvertently resulted in impact.We've determined that a recent change to the internal Skype for Business (SFB) name resolution infrastructure inadvertently resulted in users being unable to log in. We've reverted culprit change, which resolved the issue.This is the final update for the event.
    Skype for BusinessService restored28.03.2019 01:51:3225Can't sign inUsers may be unable to sign in to Skype for Business.We're analyzing system logs to determine the source of the issue.Any user may be unable to sign in to Skype for Business.28.03.2019 03:00:00
    Skype for BusinessService restored28.03.2019 01:31:4225Can't sign inUsers may be unable to sign in to Skype for Business.We're investigating a potential issue and checking for impact to your organization. We'll provide an update within 30 minutes.
    SharePoint OnlinePost-incident report published28.03.2019 00:56:0225A post-incident report has been published.
    Exchange OnlineService restored27.03.2019 23:32:4425"Events from Email" feature is temporarily switched offUsers may be unable to view new reservation and package delivery events in their calendar.There is no impact to a user's ability to receive the reservation or package delivery mails.After additional review, we’ve determined that a phased deployment is necessary to ensure that the fix will effectively resolve the issue without creating additional impact. We’re currently deploying to a limited portion of the affected environment and will then deploy the fix to all affected infrastructure if the fix is successful. We expect that full deployment will begin at the end of this week and complete early next week. We’ve also determined that once the code fix has been deployed, we’ll be able to re-enable the “Events from Email” feature without additional impact being introduced.This issue may potentially affect any of your users attempting to view new reservation and package deliver events which have been booked after Wednesday, March 20, 2019, at 10:08 PM UTC.20.03.2019 22:08:00The "Events from Email" feature has been temporarily switched off to prevent additional impact to the wider service while a code issue is fixed.30.03.2019 00:00:00
    Exchange OnlineService restored27.03.2019 19:31:4625Calendar events appearing with incorrect timeUsers may see calendar events for March 24-29, 2019 appear one hour earlier than scheduled.This issue is specific to meetings scheduled in the Israel Standard Time or Israel Daylight Time zones.We determined through extensive testing that our proposed fix was not a comprehensive solution for this problem. We're developing a new fix while we continue to explore potential workarounds in parallel.While this event could potentially affect your organization, impact is specific to meetings scheduled in the Israel Standard Time or Israel Daylight Time zones.23.03.2019 00:00:00A code issue is incorrectly calculating the time displayed in Outlook calendar events in some scenarios.28.03.2019 20:00:00
    Exchange OnlineService restored27.03.2019 01:04:0926Calendar events appearing with incorrect timeUsers may see calendar events for March 24-29, 2019 appear one hour earlier than scheduled.We've developed a potential fix for the code issue. We're reviewing the proposed fix and performing extensive testing to ensure that it'll resolve the issue. In parallel, we're continuing to explore potential workarounds while we fix the underlying problem.Your organization is affected by this event, and all users may experience impact.23.03.2019 00:00:00A code issue is incorrectly calculating the time displayed in Outlook calendar events.27.03.2019 20:00:00
    Office 365 PortalService restored27.03.2019 00:18:0126Delays in receiving invoices for Office subscriptionsAdmins may have experienced a delay in receiving new invoices for Office subscriptions.Some invoices that were expected to be generated as far back as March 15, 2019 may have been affected.The issue could affect any of your admins expecting Office subscription invoices.15.03.2019 12:00:00A portion of infrastructure that facilitates Office subscription invoice generation was not processing requests as efficiently as expected, leading to delays in invoice generation.Our monitoring indicates that the invoices have been successfully processed quicker than initially expected. We've also confirmed that the issue has been successfully resolved and admins should see timely invoice generation.This is the final update for the event.
    Exchange OnlineService restored26.03.2019 20:23:2326Calendar events appearing with incorrect timeUsers may see calendar events for March 24-29, 2019 appear one hour earlier than scheduled.We've confirmed that a code issue is incorrectly calculating the time displayed in Outlook calendar events. We're working to identify potential workaround options to remediate impact until the underlying code problem is addressed. Your organization is affected by this event, and all users may experience impact.23.03.2019 00:00:00A code issue is incorrectly calculating the time displayed in Outlook calendar events. 27.03.2019 02:00:00
    Exchange OnlineService restored26.03.2019 02:53:4727Calendar events appearing with incorrect timeUsers may see calendar events for March 24-29, 2019 appear one hour earlier than scheduled.We suspect there is a coding issue which is incorrectly calculating the time displayed in calendar events. We're performing an in-depth code analysis to determine our best options to resolve the issue.Your organization is affected by this event, and all users may experience impact.26.03.2019 20:00:00
    Office 365 PortalService restored26.03.2019 02:16:1327Microsoft Teams install exclusion issue in Office 365 ProPlusAdmins are unable to exclude Microsoft Teams from installing as part of the Office 365 ProPlus installations.The existing Skype for Business functionality remains unaffected. While we're fixing the underlying problem, affected customers can follow the guidance here to mitigate the issue: https://docs.microsoft.com/DeployOffice/teams-installWe've nearly completed the testing process and anticipate that we will be ready to start deployment later this week. We continue to expect this issue to be resolved by April 9, 2019. This may affect a limited subset of customers who chose to exclude Teams installation and are part of specific builds. The build information is included in the install documentation above.04.03.2019 12:00:0003.04.2019 02:00:00
    Exchange OnlineService restored26.03.2019 01:48:3627Calendar events appearing with incorrect timeUsers may see calendar events for March 24-29, 2019 appear one hour earlier than scheduled.We've received new samples of events that are affected by this issue and are analyzing these events to better understand the issue. Your organization is affected by this event, and all users may experience impact.26.03.2019 03:30:00
    Skype for BusinessService restored26.03.2019 01:02:5927Can't create Skype for Business meetingsUsers are unable to create Skype for Business meetings using Outlook on the web.As a workaround, users could create Skype for Business meetings on the Outlook client and Microsoft Teams.Impact was specific to any user attempting to create Skype for Business meetings using Outlook on the web.11.03.2019 17:50:00A recent change to Outlook on the web was unexpectedly causing impact for Skype for Business meetings.We've verified via monitoring that the impacted environments have returned to normal levelsThis is the final update for the event.
    Office 365 PortalService restored26.03.2019 01:01:2227Delays in receiving invoices for Office subscriptionsAdmins may experience a delay in receiving new invoices for Office subscriptions.Some invoices that were expected to be generated as far back as March 15, 2019 may be affected.We're continuing to monitor the backlog of invoices processing and can see that they are being reduced daily. We expect the remainder of the backlog to finish processing by the end of the week.The issue could affect any of your admins expecting Office subscription invoices.15.03.2019 12:00:00A portion of infrastructure that facilitates Office subscription invoice generation is not processing requests as efficiently as expected, leading to delays in invoice generation.30.03.2019 01:00:00
    Exchange OnlineService restored25.03.2019 23:54:5627Calendar events appearing with incorrect timeUsers may see calendar events for March 24-29, 2019 appear one hour earlier than scheduled.We're reviewing samples of events that are affected by this issue and events that are not affected to determine our next steps towards mitigation.Your organization is affected by this event, and all users may experience impact.26.03.2019 01:30:00
    Exchange OnlineService restored25.03.2019 23:14:0227"Events from Email" feature is temporarily switched offUsers may be unable to view new reservation and package delivery events in their calendar.There is no impact to a user's ability to receive the reservation or package delivery mails.We're deploying the code fix throughout the affected environment, which is expected to take a couple days to complete. Once we've deployed the code fix, we'll begin testing the "Events from Email" feature to ensure no additional impact is introduced before completely re-enabling it.This issue may potentially affect any of your users attempting to view new reservation and package deliver events which have been booked after Wednesday, March 20, 2019, at 10:08 PM UTC.20.03.2019 22:08:00The "Events from Email" feature has been temporarily switched off to prevent additional impact to the wider service while a code issue is fixed.27.03.2019 23:00:00
    Exchange OnlineService restored25.03.2019 22:28:2427Calendar events appearing with incorrect timeUsers may see calendar events for March 24-29, 2019 appear one hour earlier than scheduled.We're analyzing system logs to determine the underlying cause of impact and develop our next troubleshooting steps.Your organization is affected by this event, and all users may experience impact.25.03.2019 23:30:00
    Exchange OnlineService restored25.03.2019 21:57:3827Calendar events appearing with incorrect timeUsers may see calendar events for March 24-29, 2019 appear one hour earlier than scheduled.We're investigating a potential issue and checking for impact to your organization. We'll provide an update within 30 minutes.Your organization is affected by this event, and all users may experience impact.
    SharePoint OnlinePost-incident report published25.03.2019 21:14:3527Unable to edit existing workflows or create new workflowsUsers were unable to edit workflows or create new workflows in SharePoint 2010 using Designer and other protocols.Users may have received the error: "Unexpected error on server associating the workflow," and "Errors were found when compiling the workflow. The Workflow files were saved but cannot run."Impact was specific to SharePoint 2010 workflows. Any user attempting to edit existing workflows or create new workflows may have been affected by this event.07.03.2019 22:43:00The .NET Framework code contained a code issue that affected SharePoint 2010 workflow functionality, and further clarification on the cause of impact will be provided through the Post-Incident Report.Our internal tests have confirmed that SharePoint 2010 workflows have been unblocked on the approximately 99 percent of affected infrastructure that has received the fix. We'll continue applying the fix on the remaining impacted infrastructure and those customers that remain impacted by this event can continue to view updates on this process through the communication SP176418.We'll publish a post-incident report within five business days.
    Skype for BusinessService restored25.03.2019 20:57:4627Can't create Skype for Business meetingsUsers are unable to create Skype for Business meetings using Outlook on the web.As a workaround, users can create Skype for Business meetings on the Outlook client and Microsoft Teams.We've confirmed the fix has been fully deployed. We're continuing to monitor the environment for errors to confirm that impact is no longer occurring.Impact is specific to any user attempting to create Skype for Business meetings using Outlook on the web.11.03.2019 17:50:00A recent change to Outlook on the web is unexpectedly causing impact for Skype for Business meetings.26.03.2019 20:00:00
    SharePoint OnlinePost-incident report published25.03.2019 01:28:1828Unable to edit existing workflows or create new workflowsUsers are unable to edit workflows or create new workflows in SharePoint 2010 using Designer and other protocols.Users may receive the error: "Unexpected error on server associating the workflow," and "Errors were found when compiling the workflow. The Workflow files were saved but cannot run."We have validated that the deployment is approximately 96 percent complete. Our engineers continue to closely monitor the environment as the deployment progresses to ensure that it completes as expected.Impact is specific to SharePoint 2010 workflows. Any user attempting to edit existing workflows or create new workflows may be affected by this event.26.03.2019 02:00:00
    Office 365 PortalService restored25.03.2019 01:27:2728Delays in receiving invoices for Office subscriptionsAdmins may experience a delay in receiving new invoices for Office subscriptions.Some invoices that were expected to be generated as far back as March 15, 2019 may be affected.The invoice generation is continuing to make progress and is expected to take some more time. We'll continue monitoring to ensure the backlog processes smoothly.The issue could affect any of your admins expecting Office subscription invoices.15.03.2019 12:00:00A portion of infrastructure that facilitates Office subscription invoice generation is not processing requests as efficiently as expected, leading to delays in invoice generation.26.03.2019 01:00:00
    SharePoint OnlinePost-incident report published24.03.2019 01:28:4029Unable to edit existing workflows or create new workflowsUsers are unable to edit workflows or create new workflows in SharePoint 2010 using Designer and other protocols.Users may receive the error: "Unexpected error on server associating the workflow," and "Errors were found when compiling the workflow. The Workflow files were saved but cannot run."The deployment of the fix is approximately 87 percent complete. We'll continue to monitor the environment as the deployment progresses to ensure that it completes as expected.Impact is specific to SharePoint 2010 workflows. Any user attempting to edit existing workflows or create new workflows may be affected by this event.25.03.2019 02:00:00
    Office 365 PortalService restored24.03.2019 00:09:2129Delays in receiving invoices for Office subscriptionsAdmins may experience a delay in receiving new invoices for Office subscriptions.Some invoices that were expected to be generated as far back as March 15, 2019 may be affected.We're continuing to monitor the invoice generation process and identifying methods to expedite the processing.The issue could affect any of your admins expecting Office subscription invoices.15.03.2019 12:00:00A portion of infrastructure that facilitates Office subscription invoice generation is not processing requests as efficiently as expected, leading to delays in invoice generation.25.03.2019 01:00:00
    Exchange OnlineService restored23.03.2019 16:22:5530Delays in synchronization requestsAdmins may have experienced synchronization delays in multiple scenarios.Impacted scenarios included removing licences, provisioning of mailboxes, provisioning of tenants and making user configuration changes.This issue may have potentially affected any of your admins attempting to perform the aforementioned actions.21.03.2019 14:09:00A recent update to components that facilitate authentication caused a problem with replication to Active Directory (AD).We've confirmed that the queue has processed and that the issue is resolved.This is the final update for the event.
    Exchange OnlineService restored23.03.2019 05:09:2730Delays in synchronization requestsAdmins may experience synchronization delays in multiple scenarios.Impacted scenarios include removing licences, provisioning of mailboxes, provisioning of tenants and making user configuration changes.We're continuing to monitor the queue backlog, as it is progressing as expected. This issue may potentially affect any of your admins attempting to perform the aforementioned actions.22.03.2019 02:30:00A recent update to components that facilitate authentication caused a problem with replication to Active Directory (AD).23.03.2019 17:00:00
    Office 365 PortalService restored22.03.2019 23:52:1530Delays in receiving invoices for Office subscriptionsAdmins may experience a delay in receiving new invoices for Office subscriptions.Some invoices that were expected to be generated as far back as March 15, 2019 may be affected.We've determined that a portion of infrastructure that facilitates Office subscription invoice generation is not processing requests as efficiently as expected. We're working to identify solutions for expediting the current backlog of invoices that this has created.The issue could affect any of your admins expecting Office subscription invoices. 15.03.2019 12:00:00A portion of infrastructure that facilitates Office subscription invoice generation is not processing requests as efficiently as expected, leading to delays in invoice generation.24.03.2019 01:00:00
    Exchange OnlineService restored22.03.2019 22:49:2730"Events from Email" feature is temporarily switched offUsers may be unable to view new reservation and package delivery events in their calendar.There is no impact to a user's ability to receive the reservation or package delivery mails.We're continuing to develop and test a fix that, once applied, will allow us to re-enable the "Events from Email" feature. We anticipate being able to re-enable the affected feature early next week.This issue may potentially affect any of your users attempting to view new reservation and package deliver events which have been booked after Wednesday, March 20, 2019, at 10:08 PM UTC.20.03.2019 22:08:00The "Events from Email" feature has been temporarily switched off to prevent additional impact to the wider service while a code issue is fixed.25.03.2019 23:00:00
    Exchange OnlineService restored22.03.2019 20:22:1130Delays in synchronization requestsAdmins may experience synchronization delays in multiple scenarios.Impacted scenarios include removing licences, provisioning of mailboxes, provisioning of tenants and making user configuration changes.The queue backlog is processing at the expected pace as we continue to monitor.This issue may potentially affect any of your admins attempting to perform the aforementioned actions.22.03.2019 02:30:00A recent update to components that facilitate authentication caused a problem with replication to Active Directory (AD).23.03.2019 06:00:00
    SharePoint OnlinePost-incident report published22.03.2019 19:53:1230Unable to edit existing workflows or create new workflowsUsers are unable to edit workflows or create new workflows in SharePoint 2010 using Designer and other protocols.Users may receive the error: "Unexpected error on server associating the workflow," and "Errors were found when compiling the workflow. The Workflow files were saved but cannot run."The deployment of the fix is approximately 37 percent complete. We'll continue to monitor the environment as the deployment progresses to ensure that it completes as expected.Impact is specific to SharePoint 2010 workflows. Any user attempting to edit existing workflows or create new workflows may be affected by this event.24.03.2019 02:00:00
    Exchange OnlineService restored22.03.2019 16:34:3331Delays in synchronization requestsAdmins may experience synchronization delays in multiple scenarios.Impacted scenarios include removing licences, provisioning of mailboxes, provisioning of tenants and making user configuration changes.We've successfully applied a fix across the affected infrastructure; however, a backlog of requests was created during the event and we're now monitoring the queue as it processes.This issue may potentially affect any of your admins attempting to perform the aforementioned actions.22.03.2019 02:30:00A recent update to components that facilitate authentication caused a problem with replication to Active Directory (AD).22.03.2019 21:00:00
    Exchange OnlineService restored22.03.2019 15:01:1831Delays in synchronization requestsAdmins may experience delays in synchronization requests in multiple scenarios.Impacted scenarios include, admins and removing licences, provisioning of mailboxes, provisioning of tenants and admins making user configuration changes.Further investigation has determined that several AD synchronizations are impacted. We're determining the scope of the update which has caused the impact and are deploying a fix to the affected infrastructure.This issue may potentially affect any of your admins attempting to perform the aforementioned actions.A recent change to the authentication infrastructure caused a problem with the replication service to Active Directory (AD). 22.03.2019 16:00:00
    Exchange OnlineService restored22.03.2019 12:56:4231Delays in provisioningAdmins may experience a delay when provisioning mailboxes.We've determined that a recent change a subset of authentication infrastructure caused a problem with the replication service to Active Directory (AD). This has delayed the processing of the migration requests. We're deploying a fix to the affected infrastructure to remediate impact.This issue may potentially affect any of your admins.A recent change a subset of authentication infrastructure caused a problem with the replication service to Active Directory (AD). 22.03.2019 14:00:00
    Exchange OnlineService restored22.03.2019 10:14:5131Delays in provisioningAdmins may experience a delay when provisioning mailboxes.We're analyzing support case details to identify steps to remediate impact.This issue may potentially affect any of your admins.22.03.2019 12:00:00
    Exchange OnlineService restored22.03.2019 09:57:5231Delays in provisioningAdmins may experience a delay when provisioning mailboxes.We're investigating a potential mailbox provisioning issue and checking for impact to your organization. We'll provide an update within 30 minutes.
    Exchange OnlineService restored22.03.2019 01:20:3531"Events from Email" feature is temporarily switched offUsers may be unable to view new reservation and package delivery events in their calendar.There is no impact to a user's ability to receive the reservation or package delivery mails. While we were investigating an issue where users are unable to schedule meeting rooms, we identified a code issue within the "Event from Email" feature. To prevent additional impact to the wider service, we've temporarily disabled the "Event from Email" and we're developing a fix to remediate impact which will allow us to re-enable this feature. We anticipate that deployment of the fix will begin early next week after we have tested the fix completely. This issue may potentially affect any of your users attempting to view new reservation and package deliver events which have been booked after Wednesday, March 20, 2019, at 10:08 PM UTC.20.03.2019 22:08:00The "Events from Email" feature has been temporarily switched off to prevent additional impact to the wider service while a code issue is fixed. 22.03.2019 23:00:00
    SharePoint OnlinePost-incident report published20.03.2019 18:28:5732Unable to edit existing workflows or create new workflowsUsers are unable to edit workflows or create new workflows in SharePoint 2010 using Designer and other protocols.Users may receive the error: "Unexpected error on server associating the workflow," and "Errors were found when compiling the workflow. The Workflow files were saved but cannot run."The deployment of the fix is approximately 17 percent complete. We'll continue to monitor the environment as the deployment progresses to ensure that it completes as expected.Impact is specific to SharePoint 2010 workflows. Any user attempting to edit existing workflows or create new workflows may be affected by this event.22.03.2019 21:00:00
    Skype for BusinessService restored19.03.2019 19:15:5633Can't create Skype for Business meetingsUsers are unable to create Skype for Business meetings using Outlook on the web.As a workaround, users can create Skype for Business meetings on the Outlook client and Microsoft Teams.We've confirmed that the fix has been deployed to 50 percent of the affected environment, and based on the current progress, we anticipate that some users may begin to see impact relief.Impact is specific to any user attempting to create Skype for Business meetings using Outlook on the web.11.03.2019 17:50:00A recent change to Outlook on the web is unexpectedly causing impact for Skype for Business meetings.25.03.2019 20:00:00
    Office 365 PortalService restored19.03.2019 01:21:3334Microsoft Teams install exclusion issue in Office 365 ProPlusAdmins are unable to exclude Microsoft Teams from installing as part of the Office 365 ProPlus installations.The existing Skype for Business functionality remains unaffected. While we're fixing the underlying problem, affected customers can follow the guidance here to mitigate the issue: https://docs.microsoft.com/DeployOffice/teams-installWe're thoroughly testing our fix in preparation for deployment. Our testing is progressing as anticipated and we continue to expect that the issue will be resolved by April 9, 2019. This may affect a limited subset of customers who chose to exclude Teams installation and are part of specific builds. The build information is included in the install documentation above.04.03.2019 12:00:0026.03.2019 02:00:00
    SharePoint OnlinePost-incident report published18.03.2019 18:27:4634Unable to edit existing workflows or create new workflowsUsers are unable to edit workflows or create new workflows in SharePoint 2010 using Designer and other protocols.Users may receive the error: "Unexpected error on server associating the workflow," and "Errors were found when compiling the workflow. The Workflow files were saved but cannot run."We successfully deployed the fix to a test environment and have validated that our solution is effective. We're proceeding with deployment to the affected environment and are on track to complete this process by Saturday, March 23, 2019.Impact is specific to SharePoint 2010 workflows. Any user attempting to edit existing workflows or create new workflows may be affected by this event.20.03.2019 20:00:00
    Skype for BusinessService restored16.03.2019 00:26:0437Can't create Skype for Business meetingsUsers are unable to create Skype for Business meetings using Outlook on the web.As a workaround, users can create Skype for Business meetings on the Outlook client and Microsoft Teams.We've initiated the process to revert the change throughout the affected environment and are actively monitoring its progress. As a result of the complexity of this issue, we're unable to identify a time to completion or percentage at this time.Impact is specific to any user attempting to create Skype for Business meetings using Outlook on the web.11.03.2019 17:50:00A recent change to Outlook on the web is unexpectedly causing impact for Skype for Business meetings.19.03.2019 20:00:00
    SharePoint OnlinePost-incident report published15.03.2019 19:49:4137Unable to edit existing workflows or create new workflowsUsers are unable to edit workflows or create new workflows in SharePoint 2010 using Designer and other protocols.Users may receive the error: "Unexpected error on server associating the workflow," and "Errors were found when compiling the workflow. The Workflow files were saved but cannot run."We've sufficiently tested the viability of the .net fix and have begun to prepare the fix for deployment. We estimate that this fix will be fully deployed by Saturday, March 23, 2019. Impact is specific to SharePoint 2010 workflows. Any user attempting to edit existing workflows or create new workflows may be affected by this event.18.03.2019 20:00:00
    Skype for BusinessService restored15.03.2019 01:57:5538Can't create Skype for Business meetingsUsers are unable to create Skype for Business meetings using Outlook on the web.As a workaround, users can create Skype for Business meetings on the Outlook client and Microsoft Teams.After further review, we determined that the impact was due to a recent change for Outlook on the web. We're working to revert the change which we expect will remediate the impact.Impact is specific to any user attempting to create Skype for Business meetings using Outlook on the web.11.03.2019 17:50:00A recent change to Outlook on the web is unexpectedly causing impact for Skype for Business meetings.16.03.2019 01:00:00
    SharePoint OnlinePost-incident report published14.03.2019 20:46:3438Unable to edit existing workflows or create new workflowsUsers are unable to edit workflows or create new workflows in SharePoint 2010 using Designer and other protocols.Users may receive the error: "Unexpected error on server associating the workflow," and "Errors were found when compiling the workflow. The Workflow files were saved but cannot run."Our investigation has determined that the code issue is within the .net framework. As such, the fix is complex, and we are focused on carefully testing the change to ensure that it doesn’t introduce additional problems. The SharePoint and .net teams are jointly validating the patch, and as soon as the testing is complete, we will begin the deployment process. This issue has top priority within our engineering team, and we are focused on deploying the fix as soon as we can safely do so.Impact is specific to SharePoint 2010 workflows. Any user attempting to edit existing workflows or create new workflows may be affected by this event.15.03.2019 20:00:00
    Skype for BusinessService restored14.03.2019 15:43:2539Can't create Skype for Business meetingsUsers are unable to create Skype for Business meetings using Outlook on the web.As a workaround, users can create Skype for Business meetings on the Outlook client and Microsoft Teams.We've reproduced this issue in one of our testing environments and have developed a fix, which we are testing in a test environment to confirm it remediates impact.Impact is specific to any user attempting to create Skype for Business meetings using Outlook on the web.11.03.2019 17:50:0015.03.2019 01:00:00
    Skype for BusinessService restored14.03.2019 14:49:5839Can't create Skype for Business meetingsUsers are unable to create Skype for Business meetings using Outlook on the web.As a workaround, users can create Skype for Business meetings on the Outlook client and Microsoft Teams.We're analyzing Outlook on the web infrastructure logs to isolate the source of the issue.Impact is specific to any user attempting to create Skype for Business meetings using Outlook on the web.14.03.2019 16:00:00
    Skype for BusinessService restored14.03.2019 12:56:1339Can't create Skype for Business meetingsUsers are unable to create Skype for Business meetings using Outlook on the web.As a workaround, users can create Skype for Business meetings on the Outlook client and Microsoft Teams.We're reviewing diagnostic data to determine the next troubleshooting steps.Impact is specific to any user attempting to create Skype for Business meetings using Outlook on the web.14.03.2019 14:00:00
    SharePoint OnlinePost-incident report published13.03.2019 18:55:4139Unable to edit existing workflows or create new workflowsUsers are unable to edit workflows or create new workflows in SharePoint 2010 using Designer and other protocols.Users may receive the error: "Unexpected error on server associating the workflow," and "Errors were found when compiling the workflow. The Workflow files were saved but cannot run."We're continuing to develop several fixes in parallel that are required steps in our mitigation strategy. Our work is progressing at the highest priority, and we'll provide a timeline for service restoration as soon as it becomes available.Impact is specific to SharePoint 2010 workflows. Any user attempting to edit existing workflows or create new workflows may be affected by this event.15.03.2019 20:00:00
    Office 365 PortalService restored13.03.2019 03:19:3540Microsoft Teams install exclusion issue in Office 365 ProPlusAdmins are unable to exclude Microsoft Teams from installing as part of the Office 365 ProPlus installations.The existing Skype for Business functionality remains unaffected. While we're fixing the underlying problem, affected customers can follow the guidance here to mitigate the issue: https://docs.microsoft.com/DeployOffice/teams-installWe've determined that the ExcludeApp setting within the Office Deployment Tool is not working as expected under certain circumstances, which is resulting in Teams being installed in deployments of Office 365 ProPlus, even when Teams was supposed to be blocked. We’re addressing this issue in an update for Microsoft Office 365 ProPlus, which is being prepared for deployment.This may affect a limited subset of customers who chose to exclude Teams installation and are part of specific builds. The build information is included in the install documentation above.04.03.2019 12:00:0019.03.2019 02:00:00
    SharePoint OnlinePost-incident report published11.03.2019 20:08:5241Unable to edit existing workflows or create new workflowsUsers are unable to edit workflows or create new workflows in SharePoint 2010 using Designer and other protocols.Users may receive the error: "Unexpected error on server associating the workflow," and "Errors were found when compiling the workflow. The Workflow files were saved but cannot run."Our work to develop a mitigation solution is progressing as expected and is being treated at the highest priority. We'll provide a timeline for mitigation as soon as it becomes available.Impact is specific to SharePoint 2010 workflows. Any user attempting to edit existing workflows or create new workflows may be affected by this event.13.03.2019 20:00:00
    SharePoint OnlinePost-incident report published09.03.2019 21:32:2543Unable to edit existing workflows or create new workflowsUsers are unable to edit workflows or create new workflows in SharePoint 2010 using Designer and other protocols.Users may receive the error: "Unexpected error on server associating the workflow," and "Errors were found when compiling the workflow. The Workflow files were saved but cannot run."We're making progress on our development of a viable mitigation; though, we continue to expect that it may take an extended period of time to complete. We do anticipate that we'll have a timeline for delivery within the next few days.Impact is specific to SharePoint 2010 workflows. Any user attempting to edit existing workflows or create new workflows may be affected by this event.11.03.2019 20:00:00
    SharePoint OnlinePost-incident report published08.03.2019 18:37:4744Unable to edit existing workflows or create new workflowsUsers are unable to edit workflows or create new workflows in SharePoint 2010 using Designer and other protocols.Users may receive the error: "Unexpected error on server associating the workflow," and "Errors were found when compiling the workflow. The Workflow files were saved but cannot run."We're persisting in our efforts to develop the most efficient means to mitigate impact; however, we expect it may take an extended period of time. We're treating this incident with the highest priority as we continue our investigation.Impact is specific to SharePoint 2010 workflows. Any user attempting to edit existing workflows or create new workflows may be affected by this event.09.03.2019 20:00:00
    SharePoint OnlinePost-incident report published08.03.2019 06:51:2545Unable to edit existing workflows or create new workflowsUsers are unable to edit workflows or create new workflows in SharePoint 2010 using Designer and other protocols.Users may receive the error: "Errors were found when compiling the workflow. The Workflow files were saved but cannot run."We're continuing to evaluate a probable solution to resolve the issue. We'll provide an estimated restoration timeline as soon as one is available.Impact is specific to 2010 workflows. Any user attempting to edit existing workflows or create new workflows may be affected by this event.08.03.2019 19:00:00
    SharePoint OnlinePost-incident report published08.03.2019 00:16:1245Unable to edit existing workflows or create new workflowsUsers are unable to edit existing workflows or create new workflows.We're investigating an issue in which users are unable to edit existing workflows or create new workflows. We've identified a probable solution for the problem and are working to establish a restoration timeline.Impact is specific to 2010 workflows. Any user attempting to edit existing workflows or create new workflows may be affected by this event.08.03.2019 06:00:00
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